Reviews for

Cheap Campervans in Iceland

The car did as it should have - it got us from point A to point b. However, the seats are not adjustable and were very uncomfortable for us because we are tall. There is zero insulation, not even a headliner, in the back of the van to provide any type of insulation. I found the best price I could bc we were in Iceland for 25 days, but to be labeled as "cheap vans" on the outside is not necessary. I understand the advertising, but it wasn't appreciated. Upon pickup, the van was not entirely clean. There was lots of food crumbs and tiny bit of debris that didn't get vacuumed. The customer service is Terrible. Upon arriving for pick up and returning of the van, I was never greeted by anyone. In fact I was the first to get there but the last to be helped.. I had to wait over hour before ever being helped. The cheap van annex building was where we were told to wait. There was no one there, no sign saying when anyone would show up, ended up going to "happy" building where the other guests were being helped. Only one person working at counter, but several sitting at desks who offered no hello or help to us. The van had a headlight out, a reverse light out and the check engine light was on up on picking it up. We waited for the mechanic to fix the lights, yet another delay after waiting over an hour to be helped. No keys were with the van, the bedding was not in there, the employee had to go look for these things. the employee did not give us the Wi-Fi which we paid for and also the gps. I had to go back to the office to pick these items up. There was no ice scraper with the van,it is winter season in Iceland, why is this important item not included?? I had to use my credit card as a scraper. The windshield wipers were shit, doing more smearing than clearing. At drop-off time, we arrived at 1230, only to wait until 1 for someone to show up and help. (Top of the hour is when shuttle departs to go to airport) we had intentions of taking the 1pm. The girl told us we had to wait until 2 for the shuttle and then went back to the "happy" building. This was unacceptable as we were there at 1230. I explained this to her, she took us to airport at 1. The price was right for the car bc of the length of our trip but I will not rent from this company again because of the terrible customer service. I was never even asked upon returning the car how my trip was. Sad.