Reviews for

Geysir Car Rental in Iceland

Dear Northbound I choose you, due to the best price. I found the service at northbound very fine, but I do have a couple of comments to Geysir car rental. First of all I was charged the partial payment twice, both when I booked the car, and payed the remaining amount when I picked up the car. I got the money back, but of course this was still a small point of annoyance. I tried to point out this to the guy at the rental service, but his level of engagement didn’t show that he cared. In general the guy was not very engaging and most of all gave the feeling that he didn’t want to be there. He didn’t smile at any point. Except for these things I’m happy with the service, and would defiantly consider using your company again.

Very good experience! Car was pretty new, (Toyota LC150) onl y 25.000 km. Fast pick up and drop off! Helpful employee I don't put 5 stars on rating just because tires were really too much worn, expecially front ones. They also were old (I can see many fissures in the rubber) and not quality tires (made in China). Apart tires, great experience and great price. I will rent again from Northbound surely.

Hi Runor, thanks for your email following up on our rental at Geysir. As it turned out we were provided a Toyota Yaris instead of the Renault Clio but that was fine as the Yaris ran well and was trouble-free. The only thing that we found strange about the rental was that there wasn’t a walk around conducted together with the agent before being given the keys although we were provided the damage record sheet to review. Not feeling comfortable with that I inspected the car carefully on my own and found that something had been missed, namely damage to the passenger side mirror. The mirror had a large piece of plastic housing broken out of it that was pretty obvious so I immediately pointed that out to the Geysir representative. He told me that he would note this damage on my rental file but I didn’t see him do that and wasn’t comfortable with the way this was handled. When I returned the car half a dozen customers arrived at the same time but there was only one Geysir agent present at that time. Normal procedure when returning a car is to do a walk-around before signing off on things and being given a receipt for the rental. This was not done and once again I found this strange and felt uncomfortable with the procedure. II was instructed instead to place the keys off in the dropbox after I had unloaded my bags and was advised that a receipt would be emailed to me. I still haven’t received an email so I remain concerned that I might see a receipt showing charges for repair costs covering damages that I did not cause. Clearly Geysir was short-staffed when I, along with five other customers, got off the shuttle bus together to return our respective vehicles. There was only one Geysir representative there at that time so I assume that was why I was instructed to drop the keys off in the box. I trust that you can understand my concerns about this process.

Very efficient both on collection of the car and return even at 0500. The car was a bit rattly on the roads that were under repair that we encountered occasionally. The air conditioning did not work which i reported on return of the car.

i was given a renault ciñic that was a very good car. i fint thst the extra charge for insurence in iceland was a nusence and not justified.

Diesel would have been better. Light Alarm engine need reset

The experience was good on the whole. I did pay for a diesel 4x4, unfortunately I received a petrol, which ended up costing me more to run during my trip. Geysir were helpful and explained the roads and laws well. They didn't explain why I didn't get the car I had originally ordered though..

Well, it was not a Renault Clio. It has been "upgraded" to Honda civic. I know Civic is a better car on most (good) roads, but not on the roads in Iceland. It`s a very low car with hard suspension so the Clio would be a much better option for me, especially diesel engine option which I requested. When picking up the car I requested to clean a large chocolate stain on the back seat and the guy cleaning the cars proposed to clean it for a fee. He cleaned it for free with a wet towel after all. Otherwise all fine, satesfied with overall experience. Thanks!

The duster was absolutely ok. Everything was clean and it worked without problems. The pick up of the car at the Geysir office near the airport proceed fast and uncomplicated. But the return of the car was not so easy. We bring the car back at the Geysir office at 04:30 am, because we must catch our flight at 07:00 am. During this time nobody of the Geysir crew was at the office, so that we must wait for a guy to give back the car. This was not so nice