Reviews for

Ice Rental Cars in Iceland

We didnt got Jimny we specifically were looking for but got Dacia Duster which was disappointed. Also because we saw Duster 10.000ISK cheaper at your site and 20.000ISK cheaper at other sites so this was definitely downgrade for us. Also the car wasn't in good condition.

not satisfactory

The only downfall and very stressful part was upon arrival in Iceland at KEF there was not an agent waiting for us like was stating on our rental form. We searched the arrival terminal, asked information, and finally after waiting for 30minutes we made an expensive phone call to the car rental company to find out someone would be on there way to get us in 10min. After they finally arrived, the rest of the rental was easy and went well.

Great car- hit and miss service. When we got to the airport the person waiting for us had the wrong name on her welcome card, we had to ask around to find out what was going on. The people were friendly and helpful when it came to directions but seemed a bit disorganised. They laid it on pretty thick about buying the most expensive insurance and then about filling up the petrol tank... So I was then surprised to see that the tank was only about two-thirds full. The car itself was excellent and in great condition, useful sat nav and having a 4x4 was great in the icy conditions. It was expensive but everything in Iceland seems to be... When we dropped off the car the guy we were dropping it off with was helpful and flexible. So, overall a good car but I'm not sure I'd use Ice Rental Cars in a hurry, for the price I paid I'd expect as close to zero issues as possible.

The car came with a slightly deflated tire. When we pointed it out at the time of check-out, our agent said that's how it was (even though the car was tilted because of the uneven air pressure). We ended up putting the air in the tire ourselves at the nearest gas station. However, the low-air warning sign came back on after a few hours of driving. We drove back to the agency and asked for a replacement. Except for this initial issue, everything went fine. When we asked for the replacement, a different agent was there, and he immediately replaced it with another car (same model) which was perfectly fine. Returning went smoothly. The ride to and from the airport was provided in a prompt manner.