Reviews

9
961 total reviews
Excellent
5-Star
77%
4-Star
18%
3-Star
3%
2-Star
2%
1-Star
0%

925 reviews for Lagoon Car Rental

Verified reviews from our customers that rented a car from Lagoon Car Rental

Submitted 14. Jul 2018
Good
Sven rented a vehicle in June 2018
Submitted 02. Jul 2018
Outstanding!
Very good renting experience. All went very well, including booking, picking up the car and returning it and paying for it. Easy, friendly, efficient. The car I got was close to the one indicated; Kia Sportage instead of Hyundai Tucson, great models both of them. The car was fresh and good and 4WD and gave me no problems at all. Northbound is a great enabler for the local car rentals.
Gudmundur rented a vehicle in June 2018
Submitted 27. Jun 2018
Outstanding!
The service was excellent. We were received at the airport timely, and the car was handed over to us with minimum formalities and everything was done quickly. The people were extremely humble and cooperating. The car was clean and comfortable, we drove over 3000 kms in 7 days and faced no issues whatsoever. We are glad to have chosen this service and would definately chose this the next we travel to Iceland and will recommend it to our known ones!
Sandesh kumar rented a vehicle in June 2018
Submitted 24. Jun 2018
Outstanding!
Very good
Barbara rented a vehicle in June 2018
Submitted 02. Jul 2018
Outstanding!
Very good service , every thing went to plan . Great young staff , very helpful .
Andrew rented a vehicle in June 2018
Submitted 27. Jun 2018
Good
Nice customer service, airport pick-up and drop-off is on time. Great people and very professional. The car (Kia Rio) was okay for what we needed, except that I was a little bit scared for the long drive to south coast because the tire on the rear right side don't have much tread anymore. Will rent from Northbound again, clear and easy to navigate website. We had a great time in Iceland.
Orlando rented a vehicle in June 2018
Submitted 25. Jun 2018
Outstanding!
The company was fantastic. Super friendly staff with the shuttles too. I will book with your company on my next trip to Iceland, thanks for everything!!
Rob rented a vehicle in June 2018
Submitted 02. Jul 2018
Outstanding!
Oleksandr rented a vehicle in June 2018
Submitted 28. Jun 2018
Outstanding!
We had the most incredible trip in Iceland and a lot of it had to do with the wonderful campervan that we did 3000kms in. Everything was smooth and professionally done. Can’t wait to come back!
Arjun rented a vehicle in June 2018
Submitted 03. Jul 2018
Good
Your pick up driver at the Reykjavik airport was wonderful. Check in was efficient and well explained. Maps would have been helpful to direct us to Reykjavik town as we had no wi-fi or gps. I know GPS is an added expense but on a budget is how we traveled. Also, mention of cars on unpaved roads is understandable but they should be pointed out on maps. Our reservations accommodations on both the East side and West side of your island was located using some unpaved roads. There was no way around getting to our destination except to drive on unpaved road. Our booking reservations accommodations do not tell you they are located on unpaved roads. How would you correct this problem. All and all we enjoyed our drive/car around your beautiful country.
Juliana rented a vehicle in June 2018
Submitted 03. Jul 2018
Outstanding!
Lagoon Car Rental is open 24/24 which was very convenient for us as our plane landed at Keflavik at midnight. We therefore could begin our car rental without waiting the morning, which was very convenient. Our Dacia Duster 4wd was in good shape and I would recommend lagoon car rental to anyone. Just a precision useworthy for any car rental in Iceland : make sure your credit car really is a credit and not a debit card otherwise you will have to pay for all the insurances . (Anyway, I would recommend taking all the insurances because some roads are somewhat bumpy and surprising in Iceland)
Mariel rented a vehicle in June 2018
Submitted 05. Jul 2018
Outstanding!
Lagoon Car was a very good choice for our rental in Iceland! They were on time at the airport to pick us up and go to their department (just 5Min drive). All the paperstuff went fast and right ahead. The car was totally fine for what we wanted to do and the return of it also was very fast and uncomplicated. After 10Min we where done and been driven back to the airport, even if it was 5 in the morning. Thank you very much, wish you loads of future happy customers :) (we´ll be back)
Marcel rented a vehicle in June 2018
Submitted 30. Jul 2018
Good
Our experience was a bit disappointing when collecting the van. When they gave the van to us it was running out of cooler liquid (not a good thing for a 11 days road trip) and the van was a bit dirty inside. We found an e-cigarette on one of the back storage. They forgot to prepare our cooking gear and we had to collect this at the Reykjavik city (we had a free GPS to solve the problem but this is not the solution) . After all we had a damage wind screen in the last day of the trip but it was not a problem a toll when we returned the van, because we where covered with the full insurance. Overall we had a very good experience with the renting but they can improve the service. Checking the vehicle properly with a quick service before giving them to the customer will be great. Kind regards
Salvador rented a vehicle in June 2018
Submitted 29. Jun 2018
Outstanding!
This car was not fit for our luggages , it had been changed Subaru outback. Thanks for Free of exchange. We had excellent experiences during the driving. Thank you so much !
Ka man teresa rented a vehicle in June 2018
Submitted 26. Jun 2018
Outstanding!
Everything was super easy! We upgraded our car once we arrived and they had plenty of cars to chose from at a reasonable price. We would rent from them again!
Claire rented a vehicle in June 2018
Submitted 30. Jun 2018
Outstanding!
Lagoon Car Rentals and staff were just excellent. Car was an older model but perfect for Iceland and in great condition. Being picked up and dropped off at our Reykjavik accommodation by Lagoon staff was a GREAT plus. Recommend the company with confidence. Dennis Ritchie Perth West Australia.
Dennis rented a vehicle in June 2018
Submitted 14. Jul 2018
Good
Car was small wifi reuter charging cord did not work all the time other than that car served its purpose
Lisa rented a vehicle in June 2018
Submitted 15. Jun 2018
Outstanding!
The staff made the whole process easy. Everything was explained, including the dangers of the the quirky weather in Iceland for drivers. It’s also open 24/7 so if you have early flight home there’s no probs even at 4am. The Duster had 80k on it, but ran like new, the perfect car for the conditions. We would highly recommend this company! Thanks Blue Lagoon!
Mark rented a vehicle in June 2018
Submitted 19. Jun 2018
Outstanding!
We were very satisified and would recomend to anyone to use this excellent company.
Maria jesus rented a vehicle in June 2018
Submitted 13. Jun 2018
Outstanding!
Very professional service and was no hassle getting everything sorted. The vehicle was just what we needed and we had no problems at all.
Ann christina rented a vehicle in June 2018
Submitted 11. Jun 2018
Outstanding!
Loved it! Spacious for six of us. Comfortable ride- most important in tricky terrains as well!
Varun rented a vehicle in June 2018
Submitted 11. Jun 2018
Outstanding!
Good overall. I think the wipers would not have worked well in any amount of rain though.
Kristie rented a vehicle in June 2018
Submitted 10. Jun 2018
Good
We flew in from.Australia at 12 pm , chris (Strange ) was extremely pleasant to a tired couple, he loaded the GPS for us so we made it straight to the Accommodation without issue , the car was in good condition and comfortable , although the wiper blades were perished , but it didn't rain enough to be an issue we will definitely recommend Lagoon to our friends
Shane rented a vehicle in June 2018
Submitted 12. Jun 2018
Outstanding!
Everything was great!
Geoffrey rented a vehicle in June 2018
Submitted 08. Jun 2018
Outstanding!
Very good! Pick up was waiting at the airport even with our delay. Car was ready and on our way back after bringing the car back they drove us directly to the airport which was only a few minutes away
Catharina rented a vehicle in June 2018

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