Reviews for Lotus Car Rental in Iceland

Good rental, I recommend

Excellent in all departments. Thankyou.

Pick up, Service, Shuttle to Airport, condition of the car, everything was fine. I was given a hybid car. A 4x4 with 36l of tank volume, what is absolute not appropriate for longer travel distances and remote areas. I had to look for a gas station every (!) day. The "normal" Jeep has 60l of volume. Nobody informed me about this aspect. The car is fine, but always watching the fuel level and looking for next gas stations is not fun.

Loved it, was perfect for 6 of us. Definitely a little snug but that was because of of all our luggage. Amazing car and not bad on gas!

Hello, I had booked Toyota Highlander from Northbound(Lotus) and had a great experience. Booking was done almost a month before the actual travel. Price was also good when compared to different sites. I had sent messages while booking and also just before my travel and they responded with right information in quick time. We were a group of 6 travelling from the Netherlands each carrying 10 kilo luggage plus another hand luggage. So this car was perfect. (Although person sitting in the last seat had to adjust as it was little congested because of our luggage but we managed) Pickup and drop from airport to the supplier was easy and quick. Car was really good with no issues. I would highly recommend to check Northbound as the website is easy to use and navigate when compared to other rental cars site.

In total the whole car-rental was good. I can only critize two points First one: No one was at the airport to pick us up when we arrived, already got our laguage and waited outside. I called the office and they told me someone will be there in 5min. After 15min we're picked up. Not a good service for a premium rental service. 2nd topic: Check your child seats. One of three was already damaged. That's a safety issue. Should be priorized

Vehicle was nice, clean and perfect fo rour trip around ISL, much appreciated. Service was perfect for pickup and drop off at KEF airport. Insurance was not proposed/detailed at the time of vehicle booking, we were a bit surprised to understand and add the insurance fees offer, after few hours flights. Better to propose and announce the insurance fees at the booking on internet. I would have appreciated to sign and receive a copy of the return receipt, stating the number/level of damages (which was not our case) if any, when we returned the vehicle.

Great car, great service. No complaints.

The car was clean and only had minor cosmetic pre-damages. We liked it a lot, it was very comfortable and fit us and all our stuff easily. Duthe supplier our winter round-tour we only experienced one difficult stretch on a snowy mountain pass where even this 4x4 struggled slightly. Otherwise, a very reliant workhorse. Would definitely recommend this car to others that are thinking about explothe supplier iceland along the main roads. If you are thinking about visiting the highlands - maybe aim for something bigger. But for everything else, this car gets the job done.

Good and quick service , the car was almost new and clean.

The car was in a really good condition, absolutely clean and well maintenenced. I didn't recognized first that this car is a hybrid - the batteries were completely unloaded when in got it and so the range was only about about 300 kilometers. But despite of that, we had not an single problem with the car an had a really good time in Island! The tires were really good and so we managed to do all the trips that we wanted to do, desptite of really worse road-conditions.

The Car was very clean and just as I booked. It was really nice that i could directly choose the language of the car as soon as i got in. It was brand new with only one rent before mine and worked with no problems with one small thing. The tire pressure sensor went off after about 1 hour of driving. I checked the tire pressure it was fine so I called the rental company. They didn't quite got what the problem was and told me to just drive. I solved the problem by initialising the tire pressure again. The technical support could be better and maybe give the costumer a flyer of the car with details about the car like hight, weight and tire pressure.

It was a nice car with a familiar feel...

All was very good! The car Was perfect for our needs. Employees were kind and helpful. Next time we will chose your Company again!

Great car,enough space. Has al commodities you need. Rides fantastic and facilitated traveling in iceland

Dear Ladies and Gentlemen due to problems with our flight (1st flight was cancelled, 2nd flight did not get permission for landing due to bad weather conditions in reykjavik) we cannot visit iceland in february. Nevertheless I was very satisfied with your service as you were available every time I phoned you. Your support was excellent and very kind. Therefore I will to next car rental by northbound again! go on like this!

10 Tage mit dem Suzuki unterwegs. Wagen war in einwandfreiem Zustand. Service vor Ort seht freundlich und kompetent. Service vom unternehmen inklusive Sturmwarnung (Empfehlung nicht zu fahren) sehr gut.

This was my 2nd rental in Iceland from Northbound. They have quickly become my go-to source for rental cars. From there, you can see a wide range of cars from multiple suppliers. A key benefit is that they include the most relevant insurance for their cars. Renting in Iceland is quite different from renting in North America or Europe where you don't have to worry about damage from volcanic dust, windshield breaks, hail, and other things. When I turned in my car at Lotus, they looked and said "oh, you rented from Northbound so you are covered". I was done with check-in in about a minute! We all look for the best deal, but peace of mind is worth a lot to me. The Lotus Rav4 was perfect for Iceland, and it even had snow tires that allowed us to deal with what was pretty nasty February driving conditions! Overall, great experience.

Our car was perfect for Iceland and we really didn’t want to give it back! We absolutely loved our trip and the suppliers made everything so easy which really took the stress out of the trip. The service was excellent from them collecting us from the airport, arranging all the paperwork, collecting our car and then returning it and dropping us back at the airport. The staff were impeccable and I 100% recommend the supplier to anyone looking to hire a car in Iceland. We will definitely be using them again when we return!!

10/10 Service

Very nice workers and very accommodating. We initially rented the Jimmy but it was way too small and the cage in the back was very inefficient. We asked to change a different vehicle and they did it instantly. They were very understanding.

Car was brand new, a pleasure to drive, and allowed us to do 800km in snowy conditions all around Iceland with ease! the supplier is amazing, they set us up with a wifi so we could gps from our phone to get around and all of the people we worked with at Lotus were amazing- A+++

Very nice experience, very quick and easy

Our experience with Northbound and the supplier was completely trouble free. The transfer to and from the airport was easy and worth it to save so much money. They weren’t waiting for us at the airport as they said, but they arrived within a few minutes after calling. The car seemed brand new and well maintained. I would definitely recommend these guys!

We had an issue on the road in the way to the airport, so we called the office in the way to drop off the vehicle to tell them that we have to hurry because we'll lost the flight. We don't notice that they were helping us in our urgent situation. So we had to wait for the transport almost 5-6 minutes when flight closed doors in 9 minutes. Nobody in the office picked us exceptionally to get us to the airport. I was expecting that. On the other side, we were able to flight back because the other security workers in the airport helped us to arrive finally to the departure gate.

The Pick Up was OK, right in time. What I didn't like was the Not fully Gas tank, Just filled with 80%. Will not know what happens If I had given it back with a not fully tank. Also i was missing more information what to do in a Case of a accident, broken Car, etc. At other Rental Cars i got a Hotline number, where i could ask to i.e. unplug the Power cable. Allover was the Car ok

Service was absolutely hassle free, staff was very helpful and the optional WiFi pick was an absolute must for travel! Would absolutely recommend.

We had a great rental with the supplier. They picked us up from the airport and were easy to spot and were quick and helpful in the rental process. Northbound made the process simple and easy and a great way to look at all of our options.

In my next visit I will rent again from the supplier, everything is fine!

Supper service! We were picked up right after our arrival in KEF and got the car in 20 mins(with shuttle to the pickup point). 4x4 car is the only option if someone really wants to explore Iceland their own, and the car provided to us went though all the terrain challenge we've met quite easy. Also we've got LTE modem with wifi access point for car, which was super helpfull! Our flight back was quite early so we needed to drop off the car and have a shuttle back to KEF airport at 4 AM, and it was not a problem for the Lotus team. So: Fully satisfied. Will definitely use again and recommend.

Our experience with your company was very good. The car was very clean and worked perfectly. Your employees were very friendly and helpful. What I really appreciated was all the informations that you sent me prior to coming to Island. That was very helpful. Our all around experience with your company was perfect. Thank you for participating in making our stay in you country fantastic.

This was our first time dealing with Northbound and I must say everything was flawless from start to finish. The reservation, the confirmation and even the contact info when I had a question and needed to speak to someone in person. The vehicle was exactly what was reserved online and it was immaculate. As soon as we got our luggage, there was a young man there to greet us. He was very professional. Holding a clear sign up so we knew exactly who we were looking for. The check in process at your location was easy. The young man behind the desk couldn’t have been nicer. We were greeted with a smile and all of the important info we needed. Bthe suppliering the vehicle back was just as easy!! We will definitely be using Northbound again in the future and we will highly recommend you. Thank you for making our experience simple and making it stress free!! Skip and Stacy Sindoni

Hi Ivar, the day we arrived there was abit of a storm and for a person whom was new to driving very dark windy rainy roads and not to mention the wrong side of the road.! The car performed extremely well, very user friendly. Under the immense environmental stresses its automation made driving less stressful which helped me experience your country easier.

Hi there The experience was amazing with our lovely car👌😉 Thank you

Everything was really very good. Much more than expected. A fully equipped car. Only a necessary additional insurance should be taken out, which was not budgeted. The fuel capacity could have been larger, so some fuel stops were necessary.

Lotus was amazing. Once we arrived in Iceland, our shuttle driver was waiting to take us quickly over to the rental office. Our rental was seemingly brand new, had so many great features, and handled the windy Iceland weather with ease. It was such a good experience all around, that I will definitely use them again on my next trip.

Great rental experience. Quick, efficient and easy. Would definitely recommend and use this rental company again. Thank you.

Yes, we had an earlier version of the jimny about 15 years ago so we knew what to expect. The car hire service was excellent both pickup and drop-off. Both ran smoothly including the transfer to the airport

The Jeep Renegade was a very nice car to ride. We did not have any problems with it and yes we could use the 4x4. The trunk for the luggage is too small and we only could place one big suitcase and the other one we had to place in the car. If you travel four of you, it will be too small.

Booking through Northbound was very easy. Pickup, paperwork and car handover at Lotus was a breeze. The staff didn't try to foist lots of add-ons onto me and gave me lots of handy hints and info that I had never been given before (in the four previous times I have rented a car in Iceland). The car was the model promised and was as expected. Returning the car was just as simple.

I loved booking with Northbound from Italy, but I highly recommend to check insurance prices too. Our car company, the suppliers was great and I really appreciated their help in choosing an insurance! Moreover, Gregory, an employee of the supplier has been very helpful with guides, advice etc. for Iceland. Thank you!!!

The staff were super friendly and efficient. I called when we landed as we were early and they advised me that a driver was already on their way to collect us. Once we got there, the check in service was quick and well explained. We were handed information on the rules of the road and advice. The car was great! Nice an compact 4X4, great for the amount of driving we did. It was easy to drive and the heated seats were a perfect addition in the cold weather. Dropping it off, we received the same great customer service. Catching up about our trip and shathe supplier stories. The car was checked over and the rental closed.

Everything was great. From the customer and shuttle service to the car. Everything went flawless and we had a great time. Will definitely use again.

Very good

Hi Ivar - This was our first trip to Iceland. After landing at the airport, we went to the rental car area but could not find Lotus. I asked a representative with Avis if they knew where we could find Lotus but they did not know. I then asked a person holding a sign if they were with Lotus. He was not and told us that we should call them which I did and the Lotus rep. got us a short while later. It would have been helpful to us if we were given a text message stating that we need to call Lotus after we get off the plane. We discovered that Google maps did not work on our cell phones and needed to rent a portable WiFi device which worked intermittently only. It would be very helpful if the rental cars had navigation systems since we did not know our way around especially since it was dark when we arrived. Thanks for the opportunity to share our thoughts.

We arrived at the airport exit one hour early. They were short on staff at the evening on saturday but nevertheles managed to complete the pickup in less than 45 minutes. The staff was friendly, the car model was the same as booked (only red instead of grey but we actually prefered it :-). The inspection was quick and they were fair, not trying to charge us for damage, despite taking only the most basic insurance. It was comftorable enough for 5 people, and handled good. The drop off with the ride to the airport took only 15 min.