Reviews for

Lotus Car Rental in Iceland

The welcomming is good, we didn't wait a long time to take the car. The shuttle which leads you to the agency is free, easy to find, and the trip is very short (less than 5') The car was clean and well equipped. (The air conditioning was a little beat capricious)

At the beginning, everything was perfect, the process was great. but at the delivery day, it became not good. I ordered Subaru Forester, but came a TOYOTA,I think is fine as long as the car is good. The bad thing is about the appointment. The car should deliver at 8 AM,but it came at 10:30 AM. It delayed 2.5 hours . I know the weather was not good in the morning. but it caused us stocked on the road due to the road was closed. We should to go to Vik on that day,but we couldn't make it. We looked for new apartment to stay. The apartment we rented in Vik, we became no show. The host blamed us for short notice. only give us 30% refund. We were so closed to Vik,only 21 km left. So due to the lateness of delivery car, we paid double fee of renting apartment. How bad it is.

Everything was great! And Lotus cars and service 100pts! Thanks

Had a fantastic experience the moment i walked into lotus. Service was quick and simple. Straight forward and there was no pressure at all with upselling. If we ever visit Iceland again, would definitely rent under northbound. Thank you!

I really enjoyed driving the Kia Sportage on the icy roads. It was a great experience for me especially coming all the way from Australia where we don't get to drive in such conditions. The car was a late model (2018) and was 6 months old. It was well maintained and had all the features of an SUV. Overall, it was a smooth ride which I really enjoyed.

Car was ok. Lotus was ok. They searched about an hour my reservation. At first they said my reservation does not exist.

It was a great experience. Rental location is closed to the airport. The car was almost new, it was amazing, full option and we enjoyed it !!! I recommend Lotus Car Rental. Staff Employees are very kind.

Excellent would highly recommend

Car was great but especially the guy working in the rental company helped us a lot with planning

Overall it’s was great but there’s one thing that disturbs us the most - low engine oil. So eventually we had to add the engine oil by ourselves and we find that quite troublesome. So I sincerely hope that every car is checked thoroughly before renting the car to every single customer Thank you

Alles war perfekt. Vielen Dank. Immer wieder northbound

Lotus car rental a shortaway from the airport. We were given Kia Rio instead, however we have no issue at all. Mike has attended to us, process very fast and he is very friendly. Since the petrol was not full tank, we were allowed to return the car even it is almost empty. We returned the car by 5am and leave the key in the box. We did not wait for the shuttle instead we walk to the terminal. It takes abt 5-10mins. They are many others walk to the terminal like us too. Highly recomended using this site and Lotus Car Rental.

Excellent experience!! We rented for the week between Christmas and New Years. Our car was great: powerful, clean and easy. Pick-up and Return were equally a breeze. I rented from Avis in Iceland for a similar trip in 2013-14 and the experience at Lotus was easier and faster... I had never heard of them before my trip but will recommend them to anyone!

The car was relatively new and affordable with Iceland hard conditions. Getting the car and giving it back was really easy and location next to the airport is great! Very kind staff.

Great costumer experience. The website was very clear and straightforward to navigate. The car was great for going around in Iceland in winter, the rental place easy to find from the airport, no queue and friendly people. Definitely recommend it. Everything went smoothly.

Everything was great, except the pick-up services. In you notification it was stated that there will be pick-up at airport, however due to Christmas weekend rental company did not provide the pickup services.

There were six of us with copious luggage, so we opted for a Mercedes 4 wheeel drive van. So glad the great people at Lotus turned us on to this more spacious option. Very comfortable. The people at Lotus were kind, friendly, and helpful. Great experience!

Good family car, good company

We liked the car a lot. It was nice and spacious, nice cargo space, handled well on the road. The car rental place was nicely located to the airport.

We ended up with a different model of car but it was still great! Newly cleaned and very comfortable to drive. I really appreciated all of the extra information we received about how to drive safely in Iceland, and the entire process was easy from beginning to end.

Pick up was probably the fastest of any vehicle I have ever rented in 30 years. Drop off was equally as fast. Thats not the only factor though. Everything was exactly as I expected, no surprises. Also, their website was simple to understand and they didnt try to rent me a thousand different vehicles. Overall the rental experience was flawless.

Good service.

It was good, clean, but had some big damages which is not acceptable to rent it to people.

They were great, would recommend

Lotus were excellent. Very helpful and professional, no problems whatsoever. I would happily use them again.