Reviews for Lotus Car Rental
Lotus Car Rental is apparently a smaller, Iceland based car rental, preferable to the big international companies. Friendly service. Dacia Duster is a robust and easy-to-handle 4WD car. If I next come to Iceland I'll also choose Lotus.
Northbound and Lotus were amazing - super prompt communication from both and the rental process couldn't have been easier. The staff at Lotus were great and the car was perfect for our trip! We are planning on returning to Iceland for another trip in a few years and will 100% be using Lotus again.
Excellent customer service. Staff was friendly and informative. The car we were given was brilliant and great to drive and dropping off at the airport was swift and easy. We would highly recommend Lotus Car Rental to anyone looking for a car in Iceland.
Perfect experience in every way. Fast check in and check out. Nothing but 5 stars.
Good but small, should have rented a mid size SUV.. too compact for the luggage we had. The car has a problem showing up a full tank immediately after filling up. I had filled up the tank just 2 mins ago, but the lotus rep wasn't able to see it reflect on the odometer. It took more time for me to relieve the vehicle, and that come us time to check-in at the airport
The subaru is grest car and perfect for 2 peole ! damage that the outside was damaged
Free Cancellation & Amendments
I am so glad I chose you guys for booking my car rental. I had a very specific required for car rental and you made it so easy for me to choose the perfect car. Also changes to booking were were done at a llighting speed. Thanks
Really personable and helpful. Would highly recommend them.
Very good. I liked everything: the car, the service and the price.
Super good! Friendly and professional staff, and great car.
We were given a Kia Rio instead of a VW Polo. I would have preferred the VW, but the car we got was fine with the exception of the windshield wipers. They essentially didn't work and definitely should have been replaced before we were given the car. The windshield itself was also very dirty.
Everything went great. Whole experience was secure, without any problems. The service was great. Would do it again!
Our experience with Northbound was seamless. Booking online was easy. Pick up and return was quick and easy. The staff were friendly. There were no issues with the car and the price was great.
The car was perfect! The staff was friendly and super helpful
It was great...reliable comfortable
Everything was excellent! The delivery, during the holliday, the commonication beforehan e.c.t.
Free Cancellation & Amendments
Pick-up and dropoff excelent, very fast and friendly. Wifi issue solved promptly
The Duster was fine and Lotus Car Rental staff were great.
Great price, easy to pick up and drop off, reliable vehicle. When my flight was cancelled, they were accomodating to my new pick up time. Recommend this company.
Everything about the rental process was perfect. The agents were extremely helpful and responsive and even managed to help me correct a mistake in my own booking. When I arrived at the agency, everything went smoothly, picked up my vehicle with all the bonus additions and hit the road in a matter of minutes. The car was wonderful and the experience was one of the best I've ever had in all my travels. An incredible company that wants to share Iceland with those who desire to see it -- all for a very reasonable price. Couldn't be happier. Thanks!
My mistakes I thought the car would be bigger but we manage well
The experience with Lotus Car rental was great. The check-in process as well as check-out was very comfortable and quick. We were upgraded, since the car category, we originally booked, wasn't available.
We would book with Northbound any time in the future again.
Fue todo perfecto, el coche tal como lo habíamos contratado, Wifi y GPS en el coche sin contratarlo. Atención y servicio muy bueno. Totalmente recomendable.
I thought you guys were great! Very easy to work with and understanding of a travelers changing schedule
Great car rental experience. It was actually my first time renting a car, let alone renting internationally. It was such an exciting thing to be out on the open road in Iceland, so a rental is a myst for adventurers. The agent knew the difference between using cars (automatic) in the US vs Iceland which made the nuanced transition so much easier. Great pricing, easy to return, since it’s right at the airport. And everyone’s so kind and helpful.
Lotus Car Rental was a pleasure to work with. We got the car in 5 minutes (returned back even faster). Basic driving instructions were short and to the point. The car (Toyota Aygo) was a great fit for he two of us, its gas consumption is low and it's comfortable to navigate main roads. We didn't spend much time in big cities, but I think it's one of the best choices for Reykjavík with its narrow streets and tight parkings.
The coffee coupons were a nice surprise.
All around excellent, easy pick up and drop off. Highley recommended.
Very happy with the car rental. Northbound offer one of the best companies - Lotus in Iceland. Great prices and their website has interesting blog for ideas and things to do/see in Iceland.