Reviews for

MYCAR in Iceland

906 Reviews

9.38

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About

MyCar Rental, conveniently located near the Keflavik airport in Reykjavik, is a trusted choice for travelers seeking a reliable and comfortable vehicle for their Icelandic adventure. Their commitment to customer satisfaction is evident in the positive reviews they've received on Northbound. Customers have praised the quality and condition of the vehicles, the smooth and efficient rental process, and the friendly and helpful staff.

One reviewer highlighted the spaciousness and comfort of their vehicle, which comfortably accommodated their family and luggage. Another customer appreciated the cleanliness and reliability of their rental, which contributed to a memorable driving experience in Iceland.

When you choose to rent a MyCar vehicle through Northbound, you're choosing a stress-free and enjoyable car rental experience. The high level of customer satisfaction and the positive reviews are a testament to MyCar's dedication to providing excellent service. Experience the beauty of Iceland with the peace of mind that comes from renting with a trusted and reliable car rental company.

Reviews

9.38

906 total reviews

Fantastic!

Staff		9.4
Value		9
Cleanliness		9.7
Pickup		9.3
Dropoff		9.5
Condition		9.6

4 1-Star reviews for MYCAR

Verified reviews from our customers that rented a car from MYCAR

Submitted 07. Sep 2022

Terrible experience and will not rent from you again. I was charged $200 for something that I did not damage and that was on top of $800 of rental for 5 days. The monsters at MYCAR seem to know very well that I can ask VISA credit card company to reimburse me - and of course their vehicle is fully covered by insurance.

Nikolay rented a vehicle in September 2022

Submitted 20. Feb 2022

Hello, When we arrived, our plane was 1 hour late. Not seeing the "My Car" agent arrived, I called him after half an hour. He arrived 25 minutes later. He believed that our flight had been canceled!!!.. Luckily I called him because we wouldn't have had a car. For the departure. We have a reserved shuttle at 4 a.m. Given the weather conditions and the closed roads, we left home earlier. We arrived at 11:30 p.m. in front of the hotel, thinking that given the particular conditions, the agent could take us to the airport earlier. He replied that we had to either take a taxi or wait in the car. because the hotel is closed... It is 1:12 a.m. and my partner, I and our children are in front of the hotel, in the car waiting, in the cold. So no, this experience is not at all conclusive!!!

Christèle rented a vehicle in February 2022

Submitted 10. Jan 2022

Renting a car with "MyCar Rental" was the only bad experience we had in our travel around Iceland. After arriving from Airport to the renting house and ones we had the keys of the car, we realised that the car had the front window almost broken with a fairly large slit. We had to discuss it for about an hour until we got another car. We had made the reservation almost two months in advance, enough time for them to have the car in perfect condition. It is known that in Iceland, due to the roads and the climate, there is a high risk of glass breakage and we had no intention of taking risks.

Maria elena rented a vehicle in December 2021

The Supplier Response:

Hi Maria,
We are really sorry that you had this bad experience with our service.
Our main focus is to provide a quality service and vehicles in the best possible conditions. Today we are facing a global problem when it comes to lack of manufacturing vehicle parts. We always make sure the windshield is checked properly so we are sure it's safe to use but of course it's always ideal to have it replaced and we do show your concerns a full understanding.
Luckily we were able to upgrade your car and we hope that you enjoyed your visit to Iceland :)

Submitted 30. Aug 2020

The car was very low. For me it wasn't enough for F-roads. I expected a higher car. We had a breakdown during our trip. We crossed a river and the car stopped due to water damage. When I called the Mycar hotline, I learned that water damage was not covered even though we had selected a fully comprehensive insurance package. While we were picking up the car, we were not told that, although we asked several times whether everything was covered. The employee said only the underside of the car was not covered. And said nothing about water damage. This is not a good service. Mycar obviously tries to hide this and does not provide any information about such damage. After it has happened and the customer finds out something like that, it doesn't help. In the end we received an invoice for almost 11,000 euros. And threatened to pay us immediately before we leave the country. If we left the country without pay, MyCar would call the police and tell us not to. I have not had a good experience with Mycar and do not recommend it to anyone.

Bugra rented a vehicle in August 2020

Why book through Northbound?

Best Price Guarantee

If you find the same vehicle from the same supplier elsewhere, we'll match the price with no added or hidden fees

No Hidden Fees

We do not add any fees on top of your final price, what you see is what you get!

Free Cancellation

We will cancel your booking on request, no questions asked, provided there are more than 48 hours until the pickup date.

Customer Support

We deliver fast responses to your queries with a very high customer satisfaction rating

Dispute Support

Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.

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