Reviews for Northern Lights Car Rental in Iceland

The Best Rental Car Prices in Iceland

Submitted 02. Sep 2018
Excellent
Service was good and the car was well-maintained. We had no problems in using on normal paved and unpacked roads as well as up in the mountains on rocky and wet F2 tracks. But the baby Jimny with the roof top tent might had been too much for this small car particularly on highway when driving over 80km per hour or on very windy days when the car should be driven with great car due to shaking. I would prefer a tougher model in my future trips.
rented a vehicle in August 2018
Submitted 27. Aug 2018
Outstanding!
Everything was fine, guys in the rental company were super nice and helpful. Car was a little bit old but without any defects.
rented a vehicle in August 2018
Submitted 25. Aug 2018
Outstanding!
The Vitara was absolutely great and we enjoied every minute :-) Also the whole rental experiance was Amazing! The guys we met were super friendly and very helpful!
Next time in Iceland we surely rent with NL!!!
rented a vehicle in August 2018
Submitted 05. Sep 2018
Outstanding!
We really enjoyed the Suzuki Jimmy rented from Northern Lights. We were also provided with a mobile hotspot so we had very reliable WiFi everywhere we went! Everything from NL was excellent, including the complimentary airport pick up and drop off service. We would definitely rent from NL aga8n!
rented a vehicle in August 2018
Submitted 21. Aug 2018
Good
Super positive, the car was well fitted and worked property according to my needs.
rented a vehicle in August 2018
Submitted 14. Aug 2018
Outstanding!
Searched the Internet for all rental car options for my trip to Iceland. Wanted a F4 vehicle so I could access sites beyond paved roads. Also wanted a camper for mixture of camping and hotel. Northern Lights had the best price and quickly responded to my various questions prior to arrival. Was worried about their off airport location, but was greeted at airport and transported easily to their facility. Return Sunday morning 7:00am for my flight was not an issues either. Friendly and professional rental cars for the right price.
rented a vehicle in August 2018
Submitted 20. Aug 2018
Outstanding!
Der Shuttle Service zum Northern Lights Parkplatz hatte gut geklappt. Die Abwicklung der Automietung war problemlos und es gab einen Upgrade zum bestellten Fahrzeug. Für das WIFI inklusive im Fahrzeug hatten wir uns sehr gefreut. Danke dafür!
rented a vehicle in August 2018
Submitted 13. Aug 2018
Outstanding!
rented a vehicle in August 2018
Submitted 20. Aug 2018
Excellent
All went well with this car rental.
thx
rented a vehicle in August 2018
Submitted 15. Aug 2018
Good
Questions were answered quickly in advance, and problems solved. Even when our plane was cancelled, problems were solved. When our friends picked up the car, the guy seemed very stressed, and made it a bit stressfull to understand everything. Upon return of car, he was much more polite.
Car in general was ok, suspension a bit worn out, and sensor for automstic brake controll in cruise controll was malfunctioning all the time, which made cruisecontrol unavailable.
Included wifi was a great feature.
rented a vehicle in July 2018
Submitted 08. Aug 2018
Good
Staff friendly and unformal, and everything went smooth and Quick. The suspension was a little worn, but you must expect that, when you get lowest market price.
rented a vehicle in July 2018
Submitted 17. Aug 2018
Outstanding!
rented a vehicle in July 2018
Submitted 18. Aug 2018
Good
The experience was really good - the staff was friendly and helped easily when we had to change the car because it had a problem we did not cause.
rented a vehicle in July 2018
Submitted 06. Aug 2018
Good
Very easy dealing to pick up and bring back the car. No technical problems with the car on all kind of roads. Pick up at the airport was a little bit unorganized and hasty.
rented a vehicle in July 2018
Submitted 02. Aug 2018
Outstanding!
Everything works without bigger complications.
rented a vehicle in July 2018
Submitted 06. Aug 2018
Hi !!
I rent a gray Suzuki Jimny during July 19th until August 4th. My boyfriend and I liked Iceland et all has been good with the car and the tent....was great. But honestly, the guy who greeted us was really not friendly. He was impatient when we asked him questions, he explain us the price in US money when we asked him to convert all that into Canadian money ... in short ... we were really angry .. and it really started our journey badly. The guy ended up pressing us to sign and ordered us to remove our luggage from his vehicle. In short, I would not recommend anyone else to go and rent from you.

Thank you
Josée Roy-Lafrance
From Canada
rented a vehicle in July 2018
Submitted 27. Jul 2018
Outstanding!
Rental was quick and efficient. No problems with the car in our two week stay. No problems when returning either. Rental office was a bit hard to find as there was no sign (in contrast there was a sign for a different rental company) on the building for which we had the address for returning the car.
rented a vehicle in July 2018
Submitted 01. Aug 2018
Excellent
Very good. Smooth starting. Because my wife broke her leg on July 12, we have to stop that trip, and returned the rental car on July 15. When we were sent to the airport, the local office manager also went with us, it showed more careful to us. I am waiting for the refund now.
rented a vehicle in July 2018
Submitted 21. Jul 2018
Outstanding!
Everything was great. The pick up at the airport went smooth and the guys were very helpful. Sadly we were unlucky and at our second last day someone broke into the car in Reykjavík Skúlagata and stole all our stuff. But the staff was great and someone came by to assist us really quickly and was extremly nice and helpful. Would definitley recommend you and rent from you again. I used to live in iceland and my experience with you was exactly how I remember Icelandic people. Fun, helpful and honest. Thank you
rented a vehicle in July 2018
Submitted 23. Jul 2018
Outstanding!
The condition of the Vitara was superb. It was excellent to have a WIFI router in the vehicle. However, the GPS did not allow address to be keyed in. Would it be possible to tweak it accordingly for use?
rented a vehicle in July 2018
Submitted 20. Jul 2018
Excellent
Die Abholung am Flughafen hat sehr gut geklappt. Auto war OK. Wir hatten in der Nacht einen Heimflug und konnten das Auto am Flughafenparkplatz abstellen. Finde ich super!
Alfons und Silvia aus Deutschland
rented a vehicle in July 2018
Submitted 30. Jun 2018
Good
rented a vehicle in June 2018
Submitted 03. Jul 2018
Good
Fits
rented a vehicle in June 2018
Submitted 02. Jul 2018
Outstanding!
It was great - very convenient, we loved the vehicle. Would definitely rent again.
rented a vehicle in June 2018
Submitted 29. Jun 2018
Excellent
Everthing ok
rented a vehicle in June 2018
Submitted 28. Jun 2018
The Jimny has what I believe to be fuse problems. After a few days, the radio and accessory outlet did not work. This could be problematic as the GPS needs to be plugged into the accessory outlet. However, I was fine because I had wifi and smart phones with google map.

Also, I do not believe that the fuse for the 4x4 ever worked. I could not put the Jimny into 4x4. But, I did not need it anyway as I did not go into terrain that would require 4x4.

The roof tent was cozy and operated well, however I believe that it's safe to say that a roof tent such as this one is not meant to be used in unpredictable Icelandic weather. The mattress was wet when it was windy and rainy.

Next time I would opt to pay more for a caravan. Still, the service provided was very good, the price was fair, and the Jimny got me all around the ring road and I had a great adventure in your beautiful country.
rented a vehicle in June 2018
Submitted 26. Jun 2018
Outstanding!
Everything was great. Transportation to and from the airport was convenient and on time. The car was exactly as described. The internet hotspot worked great and needed more than we thought. I would definitely recommend!
rented a vehicle in June 2018
Submitted 25. Jun 2018
Outstanding!
Our rental process went smoothly and I wouldn’t hesitate to use Northbound again if we return to Iceland!
rented a vehicle in June 2018
Submitted 05. Jul 2018
Outstanding!
It was a wonderful trip with a very pleasant car rental experience. From the pickup at Reykjavik airport to the drop off, it all went very well. Mario was very attentive to our needs. I thank Northern Lights for a great service.
rented a vehicle in June 2018
Submitted 22. Jun 2018
Good
Overall it was a very good experience. We were picked up and dropped off at airport as promised. The car was exactly what was reserved and worked well and the wifi in the car was so helpful. The only negative was that the car had a lot of miles on it.
rented a vehicle in June 2018
Submitted 23. Jun 2018
It was the worst car rental experience that I have had.
rented a vehicle in June 2018
Submitted 05. Jul 2018
Outstanding!
We had a great experience. We were in Iceland for 11 days and were very happy with our Jimny/Roof Tent combo. It was very quick and easy to set up and take down. Everything with the rental process went smoothly.
rented a vehicle in June 2018
Submitted 02. Jul 2018
Outstanding!
Great experience. We were met at the airport when our plane landed and in our vehicle shortly after.
rented a vehicle in June 2018
Submitted 17. Jun 2018
Good
Fast transfer to and from the airport. You get what you rent.
rented a vehicle in May 2018
Submitted 04. Jun 2018
Outstanding!
Great - very efficient and informative check in with Norbert. The vehicle was exactly as advertised and rooftop tent worked really well. Free wi-fi was a brilliant addition, and made the trip so much easier! Would definitely recommend to friends.
rented a vehicle in May 2018
Submitted 07. Jun 2018
Outstanding!
Excellent company, very effiecent and friendly service. Northern Lights proved reliable and very personable. I would use there service again.
rented a vehicle in May 2018
Submitted 07. Jun 2018
Outstanding!
Experience with the car was fine. We were very impressed with the provision of a WIFI modem. It may our navigation and communications extremely easy. The service provided by staff was efficient and thoughtful. Will recommend the company to any we know who are going to Iceland.
rented a vehicle in May 2018
Submitted 27. May 2018
Outstanding!
Everything was great, staff was helpful and answered most questions I had. If I had anything that could be improved on, it would be the use of the fueling stations. And how to use the discount chip, and how to purchase the fuel. I ended up figuring it out on my own, but it would be easier if they explained it better. Or the use of buying the prepaid cards to fuel. But other than that the whole experience was great, as long as you hold onto the doors haha!
rented a vehicle in May 2018
Submitted 06. Jun 2018
Outstanding!
Thanks it was perfect!
Just a recommandation: maybe you should communicate more about the caution ;)
rented a vehicle in May 2018
Submitted 01. Jun 2018
Good
I was a little surprised to find you and another company sharing a desk in a small area, but that did not detract from the car and helpfulness of the staff. I declined some insurance that was suggested and the staff member was not overly insistent, which was nice. The car itself was just what we needed, and they told me that they noted pre-existing damage to the car, which was reassuring. I had a little bit of a hard time finding the office when returning the car, but a nearby rental company pointed me in the right direction. When dropping the car off, there were no employees around to help, but the neighbor company's employee helped us into a shuttle and asked if it sustained any new damage. Overall, pretty simple and stress free, as I don't typically ask too many questions or have many needs.
rented a vehicle in May 2018
Submitted 25. May 2018
Good
The overall experience was good. BUT your company needs to be more upfront with the holding cost of about USD4000 if the excess reduction is not purchased. Customers need to know to have a credit card with that limit available when renting the car, otherwise it appears to be a scam to force customers to purchase the excesss reduction.
rented a vehicle in May 2018
Submitted 29. May 2018
Excellent
The car was fine. Just as expected. It took us everywhere with the 4X4. Nothing to complain about. Pick up from the airport and drop off also worked just fine. Only customer service can be a little rough, but that’s ok, they have quite a lot of customers and are under time pressure I assume.
rented a vehicle in May 2018
Submitted 22. May 2018
Outstanding!
We loved renting our Suzuki Jimny from Northern Lights. It was the perfect car for our week long trip in Iceland. Northern Lights was very helpful in picking us up from the airport even after we had a 10 hour flight delay and taking us to their office which was about 5-7 minutes away. They were quick and efficient giving us the car and yet very thorough in explaining the insurance and other info about the car. We loved that the car came with portable wifi which worked really well even in very remote locations as we drove along the ring road. At the end of our trip it was a very quick and easy drop off before they took us back to the airport. Overall, wonderful experience! Jimny was an icon of our Iceland adventure. :)
rented a vehicle in May 2018
Submitted 27. May 2018
Outstanding!
Northern Lights car rental was great! There was a driver waiting at the airport when we arrived to take us to the shop to pick up our rental. The driver was super friendly and gave us some travel tips. The Suzuki Jimny was the perfect size for two people with luggage, but wouldn’t recommend if you have more than two. The vehicle we were given was exactly what we expected. Any existing damage was clearly marked on the car and we had no issues with extra charges or anything when we returned the vehicle. Although we did purchase all of the insurance so I wouldn’t have expected any charges. All they asked was whether we noticed any issues with the vehicle that needed to be fixed. We loaded our bags into the shuttle van and were brought back to the airport right on time! No complaints about the vehicle or the service!
rented a vehicle in May 2018
Submitted 16. May 2018
Good
We got a superior model (Dacia Duster) than we previously reserved. The guys at Northern Lights were so friendly with us and recommender us some places to visit during our trip.

We will rent with them next year :D
rented a vehicle in May 2018
Submitted 17. May 2018
Outstanding!
Very good
rented a vehicle in May 2018
Submitted 14. May 2018
Outstanding!
Great prices--Northern Lights Car Rental was great, and Northbound made it easy to book and provided a clear explanation of the process upon landing and for returning the car. Great experience!
rented a vehicle in May 2018
Submitted 18. May 2018
Outstanding!
It was a good suv to rent.
rented a vehicle in May 2018
Submitted 08. May 2018
Outstanding!
It was covenient to drive a small car. Tjank you for your support and arrangement.
rented a vehicle in May 2018
Submitted 15. May 2018
Outstanding!
The service was very good. The off road car was in a real good condition and did ist job very well. I will order Northbound the next time.

Nevertheless some notes for zero-cost optimization your business with new, first and unexperient Iceland travellers to prevent some irritations: It's note necessary that your driver waists time. Clear note in the booking documentation for possible waiting time for the shuttle at Airport. But if you write that somebody is waiting then I expect it. With a note of possible max waiting time of e.g. half an hour or a short call it would ok totally. For much used cars with many small body damages you should concentrate the existing damage on major points but count them more clearly. The idea to mark the damage with buttons is very good. But a general button on a side for several small damages tells nothing. Than it's better to write a general note in document.
rented a vehicle in April 2018