About

Northern Lights Car Rental, a local car rental provider in Iceland, offers a wide range of vehicles, including 4x4s, 2WDs, and campers. Their commitment to low prices, quality vehicles, and personal service has earned them a solid reputation among travelers.

Northbound customers who have rented from Northern Lights Car Rental have shared their positive experiences, highlighting the company's reliable vehicles and excellent customer service. One customer praised the company for its seamless pick-up and drop-off process, while another appreciated the car's performance on tough mountain terrains.

When you choose to rent a Northern Lights Car Rental vehicle through Northbound, you're not just getting a car; you're gaining a partner that's committed to making your Icelandic adventure unforgettable.

Reviews

8.28
913 total reviews
Good
5-Star
70%
4-Star
22%
3-Star
6%
2-Star
2%
1-Star
1%
Staff
8.4
Value
7.5
Cleanliness
8.8
Pickup
8.6
Dropoff
9.1
Condition
7.1

857 reviews for Northern Lights Car Rental

Verified reviews from our customers that rented a car from Northern Lights Car Rental

Submitted 02. Aug 2020
tires have been run down, GPS was not provided, car was dirty inside, tank was not full, radio was not working, license plate loose, team very unfriendly > stay away
Hauke rented a vehicle in July 2020
Submitted 28. Jul 2020
Excellent
Very good support. First car had some technical problems - it was replaced in 5 minutes. Fast transfer from / to airport.
Rafal rented a vehicle in July 2020
Submitted 27. Jul 2020
Outstanding!
I like the car, which includes the Adaptive Cruise Control & Carplay which i didn't expect at all when booking. These are really good features for long hour driving and I am therefore rate it as 5. However, I was shocked about the time spent on checking while returning the car. I have rented car in many other countries and it's the first time it was checked in such a method. It seems like I was trying to hide some damages, which I don't think most of the customer will do. I felt insulted to be honest. I highly recommend that you shall pay more trust to customers to avoid such feeling. Any extra dents or scratches to the car will not affect your business anyway. You shall really focus on big damage that affect the function and require repairing.
Jinglong rented a vehicle in July 2020
Submitted 03. Aug 2020
When we arrived at the airport we waited a bit before the guy from the company showed up, but disappeared very fast, so had no chance to go with him. Ended up calling and had to wait for him coming back, so all in all a wait of 1 hour. The car we had was very damaged. We understood that it is normal with the roads in Iceland, but this seemed a lot more than other cars we met on the road and that our friends had leased at other companies, and this made us doubt the safety of it. Furthermore the window in the front right side did not work, USB port was destroyed, and generally the car was just old and in a bad shape. Luckily I took photos of each damage and scratch, cause some damages were questioned when we came back, and I could document that there was no new scratches. The personal was not very service minded - they were short in their replies, and made you feel a bit more like a problem than a customer.
Julie rented a vehicle in July 2020
Submitted 03. Aug 2020
Excellent
Lars rented a vehicle in July 2020
Submitted 28. Jul 2020
Outstanding!
Good, flexible and quick service.
Niels eilschow rented a vehicle in July 2020
Submitted 26. Jul 2020
Outstanding!
We enjoyed a lot the country in our Jimmy with roof tent. The responsable from northbound was helping us a lot with the questions and issues regarding to our trip.
Amelia rented a vehicle in July 2020
Submitted 03. Jul 2020
Outstanding!
Rene rented a vehicle in July 2020
Submitted 17. Jul 2020
Good
Everything went well. Had to wait a bit in the airport as the van became full. But the next came quite quickly. I missed that it was a standard insurance when I booked. And that it did not include gravel damages. So I had to buy a silver. I alway get very sceptical in such situations as it can then mean that prices is non-transparent. However, everything ok and I would recommend your company. I will also make a (good) review on tripadvisor.
Lars rented a vehicle in July 2020
Submitted 16. Jul 2020
Outstanding!
We rented a Dacia Duster for 8 days with Northern Lights Car Rental through Northbound. The car was in great condition and we had no issues whatsoever. While driving we got small scratch on the window from the gravel. Since our insurance package included gravel protection it was covered fortunately so no issue at all. Both check in and check out procedures were very quick and smooth. They also dropped us off at our guesthouse close to the airport, after we returned the car.
Matthijs rented a vehicle in July 2020
Submitted 20. Jul 2020
Good
Eleonora rented a vehicle in July 2020
Submitted 29. Jul 2020
Outstanding!
Good car. The only one problem was the doors from the luggage- unfortunately not very good and all our luggage on the finally very dirty... The mirror from the left was broken from the beginning.
Florin rented a vehicle in July 2020
Submitted 16. Jul 2020
Excellent
Because i am too tall, we upgraded to a Suzuki vitara which was great. The car was amazing and had everything you need for a 13 days roadtrip through Iceland!
Sam rented a vehicle in July 2020
Submitted 10. Jul 2020
Good
Smaller than expected, but finally big enough for my trip.
Stephan rented a vehicle in June 2020
Submitted 09. Jul 2020
Outstanding!
We enjoyed our trip with this Suzuki Jimmy and slept well in the rooftent on top of it!
L. rented a vehicle in June 2020
Submitted 03. Jul 2020
Outstanding!
Northern Lights Rentals was wonderful. We were picked up at the airport and shuttled to our car pick-up. The car was a bit older, but was great for what we needed. The windshield wipers were not functioning, so we purchased new ones, had a lovely interaction at the gas station with a very helpful attendant, who changed them out for us. Northern Lights reimbursed us for the cost of them, so it all worked out well. I always received prompt emails when I had a question or I had to alter my reservation. I would use them again.
Beate rented a vehicle in June 2020
Submitted 06. Jul 2020
Good
Good experience - got a bit unsecure at arrival as none from your company was prensent and nobody picked up the telephone. However af another 10 min. the driver showed up, and everything went smooth from there.
Allan rented a vehicle in June 2020
Submitted 14. Jul 2020
Outstanding!
Perfect car for 2 small for 4 .Pass everywhere. No problem in 50 cm stream. Conso around 7 or 8 l per cent kilomèter. Autonomi around 500km. No problem on check in and check out
Stephane rented a vehicle in June 2020
Submitted 01. Jul 2020
Fine
Employees and drivers were very nice. office is not so far from the airport and on the way to Reykjavik. When arriving, I waited some time due to some issues with the computer. They deliver you a car with limited explanation (i realized later that they did not show me the replacing tire ...). Car is not new ... but clean ... fuel was full (8/8) but after 10 kilometers it was already lower (7/8)... Car was very noisy with a lot of vibrations ...
Damien rented a vehicle in June 2020
Submitted 05. Jul 2020
Outstanding!
Great cost-benefit. Car was in shape and saved me through some tough roads.
Pedro rented a vehicle in June 2020
Submitted 10. Jul 2020
Good
The pickup and drop off from the airport were great and went snoothly. The quality of the car was good and no issues came up during the rental. The rooftent also was as expected or maybe better. The quality of the added camping chairs and table were below expectations. The chairs were heavily used and one of them was unuseable. This would be a point of improvement. The service was great before arival when qusrions emerged, aswell for the pickup and return moment.
Sander rented a vehicle in June 2020
Submitted 02. Jul 2020
Fine
It was not what I ordered, one of the car was not cleaned and not filled with gas. But besides that it was good.
Kristín margrét rented a vehicle in June 2020
Submitted 06. Jul 2020
Outstanding!
Engelbert rented a vehicle in June 2020
Submitted 29. Jun 2020
Good
The car itself war great and I had a good experience with it. However, I used this type of car already during my last trip to Iceland. It was a pity that it was so old (drove more than 250,000 km already in its life) and the display for the Diesel was broken. I had to fill it up regularly and the display still showed an empty tank.
Karsten rented a vehicle in June 2020
Submitted 10. Jul 2020
Outstanding!
Hi Thordis, due to a flight delay we had to pick up our car around 3am, but it was no problem for the Northern Lights staff. The car had some minor damages, but they were all marked in the contract form, and we knew that we booked a used car, also no problem. The booked booster seat was there, and the car was large enough for our 4 large suitcases. The car was reliable and we didn't have any issue. The only thing you have to know about a Vitara is it's automatic stop feature. It was a bit of concerning stopping the car out in Iceland's nowhere and immediately the engine turns off. But after hitting the throttle, the engine always started again. Only the built-in GPS was disappointing, most of the addresses of the guest houses, hotels or activity meeting points were not fond. But a good old paper map and a handheld GPS receiver with open street map worked around this issue. Due to another flight issue we had to extend the car rental by 2 days, which was again no problem. As we booked the platinum insurance package, the car return was smooth as expected. The shuttle service was quick and the staff was very friendly. Thanks to all of you.
Andreas rented a vehicle in June 2020

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