Reviews for

Rental Car In Iceland in Iceland

Far From Perfect But Did the Job. We have hired many a hire car before but never had one in such an old beaten up condition as this. It did not fill us with confidence on pick up. It was obviously well used, many thousands of km on the clock, bashed, scratched, the rear doors felt like they might fall off, the power sockets were a bit unreliable/rusty, etc - I could go on…….. Having said that, it did the job perfectly and went everywhere we wanted to go without incident (and we travelled a long way, used F roads etc). So maybe looks aren’t everything. It was reliable and that’s the most important thing. The Lava guys were very helpful and efficient too. I would recommend.

PROS: El precio es correcto (al menos comparado con precios Islandeses). El coche suficiente para dar la vuelta, se comporta bien. CONTRAS: El estado del coche es el peor que me he encontrado en alquileres de coche: 274.000 Km., el freno de mano no funciona, el volante había que tenerlo un poco girado para que vaya recto y todo el viaje con luces de error de motor, error electrónico y error de presión de ruedas. Aún así, el coche ha funcionado bien y ha hecho su trabajo, pero cada día con la intriga de si nos podría dejar tirados en cualquier momento.

Super car. Perfect for snowy roads. Nice pick -up at the AirPort.

The check in and pick up at airport were easy and fairly quick. The car worked well. At pickup we told the company that we would drop off the car at 5:00am, their opening time. When we arrived, there was no one at the office. We called and no one answered. We emailed and no response. In the end we decided to drive to the airport and park the car there. We have not received an response to date. This is unacceptable.

Our trip to Iceland was for 17 days and we hired a Dacia Duster 2017, because it was much cheaper than other 4x4s. In hindsight we wish we had gotten a better car as we had some issues with the Dacia throughout our trip. We ended up having to have the car swapped in the north of Iceland. Even though we did not have the best experience with the car itself overall the service that Lava car rental gave us was very good. They were very responsive to our emails. They drove 5 hours to come deliver us the new car late at night and on the final day when we dropped off the car they ordered us a discounted taxi to the blue lagoon which was we thought was very nice of them. Our recommendation would be to hire a good 4x4 vehicle especially if you are planning a trip that is up north or a little off the beaten path. Our issue was with the car and definitely not with Lava car rental.

The price was fair, the process to get the car went smoothly and the car was pretty good. I do have a couple of suggestions for improvement: - it was a little unclear who was providing the rental. we rented from Northbound and the voucher said Rental Car in Iceland. It was not until I contacted the vendor that I realized the rental company was Lava. It would be good to clarify this right up front. - The car itself was good, except the the tires were very low on tread. We did feel like we were hydroplaning at times. - The GPS was useful to have, but did send us down dead end roads and seemed to be confused at times - even getting us out of the airport. We had a great trip and having a 4WD vehicle at a reasonable price really helped us.

The staff was very nice, especially the shuttle driver! The car was what we expected, and everything was fine!

I did no see any Dacia Duster Manual. But i did not needed it also.

Rather good

All good. The car could be in better shape:) but it worked well. All other experience is realy good!

The Duster performed fine and Lava communicated well. For a 2017 vehicle, it had a surprising amount of km on it (nearly 200K), cosmetic body damage, and tires that needed patching during the trip. None of this proved a serious problem, but it would have been nice to know when renting, and better tires on the vehicle would certainly have alleviated some problems on the trip.

The car I got was a dud! The 2017 Dacia Duster I got out of the gate had a ridiculous amount of mileage on it, which is understandable as a rental car, but it came with a host of problems. The car's electronics would randomly act up doing anything, prompting a bunch of random beeps and lights for a few moments. The car would random "stall" or shut off randomly; I'd be on the highway cruising, well within the limits of any car, and it would completely stall and shut down. I'd have to slam the clutch immediately and attempt to restart the car (power steering went out too); this was probably the scariest part. The clutch was completely worn down and shifting felt super odd. There were also other small minor problems not worth getting into, but overall, the whole driving experience felt clunky as heck. I was kept doubting that this car could really make it through my journey, and to my expectation... It died. I nearly made it to Vik; I had parked it and went on a hike and came back hours later and it just wouldn't start. I eventually called the rental company (Lava Car) and they sent a mechanic over the next few hours to take a look at it; he didn't understand why it had broken down and let the rental company know. I hitched a ride to Vik and stayed overnight, they towed the car in the morning, and I was sent a 2019 Dacia Duster that afternoon (which drove like a dream). I heard of some 2017 Dacia Dusters having no problems. I probably should have taken my car back immediately after it shut down on the highway the first time. The point would be if you get an older car model like this 2017, I'd double check everything hard before you get too far around the ring road. A lot of rental companies are based in Keflavík or Reykjavík and don't have other stations; I waited 2.5h for a mechanic in the cold and another 2.5h the next day for my replacement (technically I got the replacement late afternoon, so most of the day was gone). If I was any further than Vik, I'm not sure what would the outcome would have been. My 2017 Dacia Duster experience: 0\5 My 2019 Dacia Duster replacement experience: 5/5 My experience with Lava Car Rental: 4/5 (They were a bit slow to react/respond and I kept getting different representatives and had to keep explaining my situation during the whole two day ordeal, but the service was very good)

The staff at the Lava reception were friendly & efficient & the car was as expected however after driving only approx twenty miles a warning light appeared, this was reported later that day. I checked the engine water level at the same time & found the reservoir tank empty, this was filled & remained so for the rest of the hire period (1 week) We were advised the warning lights were a common issue would not cause a problem & they didn't but I think we should have been advised of this. I also think basic checks should be carried out on the cars before they are offered for hire i.e fluids. The car did perform well both on & off road & I would recomment this car size for two people

Although we couldn't get the diesel car, we had booked, the car turned out to be good and did not consume much more petrol we had been afraid of. It worked well even on tough F-roads, where we definitely kept the rules, where we were allowed to drive. The staff was helpful and with the full insurance did not charge us for a flat tire the roads had caused us. Luckily there was an extra full size tire in the car, what we could use on the second half of the tour.

The car was fine and we enjoyed a unforgettable week with it in Iceland :-)