Reviews for

Car Rentals in Iceland

Everything went well. We had a great off-road experience. The Suzuki Jimny is a great little Jeep. Good service at Northbound

Along with two friends we made a last-minute decision to go around Iceland. For this we needed to rent a car and were immediately shocked by the costs of renting a car for 12 days on all of the sites we could find. The cheapest 4x4 car we could find cost EUR4000. After some intense searching, we finally found Northbound, where the Toyota Land Cruiser GX 4x4 was still available at only EUR2500 - waaaay cheaper than all of the other sites. We booked it quickly and we never looked back, as the car delivered everything we needed. There was a hiccup two days prior to our departure - we received an e-mail that our booking had been canceled due to the rental car provider (My Cars). Supposedly the vehicle was no longer available. After a couple of minutes of anxiety and mini heart attacks, we received an e-mail from Anna from Northbound's customer support, apologizing for the mess and together we were able to solve the issue - the car became available again, she booked it immediately so that we were not left without it, and she took us through the process of confirming the booking in order to make it official and avoid any problems in the future. So the customer experience was excellent (problems like the one described above can happen, but I appreciate the way Anna handled it). Would've been better, if that did not happen, but not much I can do about it. MyCar Rental also organized a pick-up at the airport, which was there, albeit we had to wait for about an hour. We did provide the flight information in advance, so they could've prepared better. Thankfully, I was able to reach them on the phone and their office was a couple of minutes away, so it wasn't a long wait after that. MyCar Rental stickers cannot be found anywhere at the airport (all the other companies are there, however), but the lady at the information desk was able to give us the information we needed. After arriving at the MyCar Rental office, we got the vehicle quickly, and had a look around the car, took photos of the couple of scratches (which were already reported). We only noticed the 2cm crack in the middle of the windshield later that day and took photo of that, just in case. The crack didn't affect visibility at all. Other than that, the car was in great condition and never let us down. We also received a pamphlet for N1 gas stations around the country where we could get 6 free coffees, and some discount for gas. What we weren't told, however, was that the only way we could get the discount on gas, would be to go to the cashier, show them a magnetic key attached to the ignition key, and then fill up the tank - we were told that we can use the magnetic key on the pump itself, but all we got was "Unauthorized" error message and no discount. N1 is the most common gas station around Iceland, but they're not always the cheapest, so while the discount is nice, paying attention to the prices on other stations was also something started doing a couple of re-fills down the road. All in all, I'd say we had a great experience with the Toyota that we rented.

Quick, simple, good.

The car was not available on arrival. we had to stay one night in a hotel to pick the car up on the next day. Sadly also the next day it was not available. In the afternoon the next day they gave us a replacement vehicle.

Seamless service with a quality car!

The car was great! Definitely well-used, but perfect for our needs. We did worry at how safely/well the roof rack was attached to the roof, but it seemed to hold steady.

While the price was good, we were quite disappointed by the customer service we received. Despite booking well ahead of time through Northbound and arriving with all the instructed voucher numbers and documentation printed out, Icerental 4x4 had no record of our reservation. They gave our group a very hard time about fulfilling the reservation, and we arrived prior to Northbound's opening hours so no one was available to confirm our reservation or help. Eventually Icerental 4x4 did honor the reservation, for which we were grateful. When we left the parking lot, our car had a squeaking sound in the wheel that got progressively worse as we drove along the ring road. When we called for a mechanic, Icerental quickly responded with a traveling mechanic which was great. Unfortunately though, Icerental expected US to pay for the mechanic even though the problem existed before picking up the car. Would not rent from them again.

Everything was great. Somebody was waiting for us at the airport and brought us to the car in about 5 minutes. In another 10 minutes everything was arranged and we could leave with the car. Staff is nice and helpfull. The car was good enough for 2 persons the drive through Iceland. We could leave the car at the parking of the airport because we had an early flight. Maybe they could explain more precisely where to park the car. We were doubting and went back to the day before ( we were very close to the airport) to ask. We had to leave the car at the long term parking instead of the car rental parking. We should definitely book here again!

It was cheap, made fancy noises when driving faster than 50 km/h, had many scratches. Exactly what we paid for, a reliable cheap car.

This car got us where we needed to go. It was roomy for 4. It didn’t have cruise control. Headlight and tail light went out during our 21 day rental. Bonus was the unlimited hot spot. Check in and check out was easy. I would rent here again.

Great experience with Lava car rental, competitive prices, reliable vehicles and competent staff. I don’t rate 5 only for the prolonged wait for the shuttle transport upon arrival at the airport.

Thank you so much for the service you provide us. Pick up and drop of to airport was in perfect time. The assistance before we start our trip was very clear. About the car (Suzuki Jimny 4x4 manual 2013) we can say that is a good car to travel Iceland (small and smart) but our Jimny was very old (more than 200.000 km) and it was very strong and hard to drive, with a lot of Moisés and some parts damaged. We are a couple that adapts to everything, but surely driving a car that conveyed more safety would have been better.

It was a great car in good condition. The James baroud tent was great. Also was the kitchen kit. The actual rental company had good service and we had no problems with them.

A great rental car. Comfortable, stored all our gear, easy to handle and love that it was a hybrid.

This was my second time renting from this company and I will be giving you my business again! Everything always goes so smoothly, and the customer service is great! Thank you :)

Greta car for Iceland! Needed a wheel alignment but other than that was perfect for a round the country trip!

Everything was perfect, like in the description.

The car was very good. The pick-up was also very good. Northbound (Star Car Rental) is highly recommended.

old car , but clean. *locks didn't lock (at night), while driving open and closes sometimes *car used lots of oil (13 liters / 2500 km , normal is 1 liter/10000km), i had to buy extra oil on the road, and waiting to get a refund for this 3000isk *not al the mentioned kitchensupplies were there (cuttingboard, glasses,...) *car was dented everywhere and missing pieces , windscreen was sandblasted and was difficult to clean

Everything went well actually, the car was good, the service was good

I loved my campervan!!! So easy to use, super comfy bed, great gas mileage!!

Excellent experience with the car. It would have been helpful having some more explanation on the use of 4w block on the roads and please check wipers of car before renting because it is very important for a safe journey.

Communications was really good. Had to wait an hour for the car to be ready (cleaning) and some issues with getting things to work. It would have helped if there was a manual for the basics like heating and the cooler. Also heads up how difficult it is to get the tank filled unless you have a pin code for your credit card. Heater barely worked, windshield fluid system did not work neither did the USB for the WiFi. I would think a Monoxide detector should be mandatory it was a bit worry some with a questionable heating system. With all that said the car was actually a really good runner.

Thank you Northbound and My Car. We had a great car rental experience from start to finish. The vehicle was clean and exactly as described when booked. Well done!