5 star reviews for all companies
Great customer service, car was excellent and I will highly recommend.
The guys are great, pick you up and drop you off. Explain about the wind and also super friendly!! Will definitely use these guys when I come back again!!
It was great!
Everthing was perfect and fast. Shuttle Service included! Thank you.
It was extremely easy. Nice friendly staff. Good cars. Everything as it was promised.
would use them again and strongly recommend for others.
This company was efficient on time and easy to deal with.The car was perfect for the weather conditions and recommend hiring a 4x4 not a small car and have experience driving in icy conditions if going in Winter.Car felt safe and well maintained.Would hire from them again
Free Cancellation & Amendments
Perdimos mucho tiempo en nordic camper. Mala comunicación entre ellos y ustedes. No aparecía el alquiler.
Al final se solucionó enseñando yo la reserva. Por lo demás todo perfecto
Lotus car rental a shortaway from the airport. We were given Kia Rio instead, however we have no issue at all. Mike has attended to us, process very fast and he is very friendly. Since the petrol was not full tank, we were allowed to return the car even it is almost empty. We returned the car by 5am and leave the key in the box. We did not wait for the shuttle instead we walk to the terminal. It takes abt 5-10mins. They are many others walk to the terminal like us too. Highly recomended using this site and Lotus Car Rental.
The rental process went well. We found these best price for a SUV and dealing with the company once in Iceland was easy (even though finding the guy at the airport wasn't). Everything was well explained
They were great, would recommend
Very accomadating staff
generally a good experience. car was excellent . the only negative was the manager at Lava. He needs to be more respectful of his customers. I was not advised when I checked out the car that it has to he returned washed. We returned the car muddy from.our last day travels. If I had known this was a policy I would have washed car. In the US this is not even a question, washing the car by rental car company is a given. This policy was pointed out but in very small print when I returned car but upon check out I didnt read the entire small print. Since this is a different policy than I am used to after 35 years of renting cars It should have been told to us. Heres the main issue I had with the manager., We received the car dirty. We had to stop on our journey to wipe down the windows so we could see. When i pointed this out at check in after we were advised of their clean car policy, they disputed my account...
Practically new car for reasonable price.
In October we were very helpful with 4x4, higher clearance and AUT with manual gear option.
Not to mention the heated steer wheel and seats
The vehicle we rented, overall, was a positive experience. We really appreciated the shuttle ride to/from the airport and the opportunity to look over the vehicle and make sure that any marks/dents were documented. We wished the front passenger seat warmer worked, but it wasn't that big of a deal. Also, the emergency brake (manual transmission) didn't seem to work at all, so we had to park the vehicle in a gear to keep it from rolling if we ever parked on a sleight incline.
Excellent car, 3000 km and 0 problems.
No problems with Star Car Rental, they picked us up at the airport and left there at the end.
Free Cancellation & Amendments
Everything was great , the pick up, the time which KuKucampets spend to explain everything and the car itself. we were on snow as well as strong wind but car was great in action. if you manage the thermostat of the heater correctly it will give you nice temperature for more than 8 hours even in November.
The service was excellent from start to finish. I was able to easily amend the booking as my plans changed. We were met at the airport promptly despite our flight being early and taken by minibus to the Lava premises (only about 5 minutes). The staff were all really friendly and helpful. We were provided with a discount key tag for OB/Olis fuel and a car which was in excellent condition - we were pleasantly surprised to find it had heated seats and Sat Nav and it appeared to be a high spec than the other hundreds of Dusters we came across during the week. The car itself performed excellently and I would not hesitate to use them again! Highly recommend.
Excellent! I cannot find anything to complain about. Staff were friendly and helpful. Car was great and suited my needs.
We liked our experience! It was easy to make a reservation and we appreciated the carpool from the airport. It was also the cheaper price we found! The discount in every N1 was also very appreciated!
The only think to improve is the waiting time for the carpool when we first arrived. We had to wait around 30-45 minutes for the carpool. Other passengers that arrived before us had to wait 1h30 too.
Good quality vehicle. Affordable price
The car was excellent, we were told by Nordic Car Rental to take out time and take pictures of scratches, dents, chips etc. on the car for insurance purposes.
Nordic were brilliant from start to finish. They rang us before we left to check the pick up time. The hand over was quick and efficient and the agent gave us great tips for driving in Iceland. We got useful weather bullitens by e-mail. The car was great. The return process was easy. All in all one the best car rental experiences I have ever had.
Very good experience, the not so good news first, we had to wait around 10 minutes for the rep to sort out some other clients but he explained what was happening so that was OK. Other than that everything was fine. Ordered an older car and got a 2015 Jimny 4x4 Automatic that had seen some action but nobody wants a pristine car in winter in Iceland potentially going off road. It was great value and got us around and goes everywhere the 4 x 4 Mercedes with the big wheels can.
Don’t be put off by the negativity around a do it yourself drive get a 4x4 from these guys!
Overall experience was good, but windshield wipers needed replacing. I had to clean the windshield by hand a couple of times.
Nordic Car Rentals was superb to deal with before and during the trip around Iceland. They were quick to respond to emails, picked us up and dropped us off to the airport. The car was fantastic and was really good for driving around the country.
Excellent service! Flight was 4.5 hours late in arriving and LAVA kept abreast of flight status and contact with us. Pick up went smoothly, paperwork easy, and drop off went without a hitch.
I would highly recommend LAVA.
It was a great experience from beginning to end, thanks!
There were six of us with copious luggage, so we opted for a Mercedes 4 wheeel drive van. So glad the great people at Lotus turned us on to this more spacious option. Very comfortable. The people at Lotus were kind, friendly, and helpful. Great experience!