Reviews for

Wild Campers in Iceland

Wild campers is a rip off car rental agency! I would never ever rent a car in this agency again. In their voucher it was stated that the payment can be done either with credit card or debit card and that the cash is also accepted. When I came to pick up a car they said that I can pay with debit card, but I need a credit card as insurance any way. There were two other costumers at the office at that time with the same problem. Their response was, that possesion of a credit card is stated in their policy which is correct, but the fact that they specificaly write the (bolded) statement that the payment can be done with debit card is extremely missleading. Well, because I wasn t able to rent a car without credit card, they "force" me to buy some useless platinuim insurance which cost 50€ per day. So the car didn t cost me 540€, it cost me 800€. Other costumers had similar bad experience. The staff is rude and useless. They don t pick up their phones and don t answer their e mails. Their sleeping kit which cost 40€ per person is a disaster and a complete rip off. It is not consisted out off normal blanket with cover but a very thin cheap (it was free version from qatar airlines) blanket without cover. If we wouldn t have overnight heater we wouldn t be able to spleep in a camper. The car by it self wasn t so bad, except the roof whick was leaking water during rain. I advise you, to stop cooperating with wild campers or force them to changer their policy or at least check your supliers before cooperating with them. It was a very bad experience for us and companies like that gives a bitter taste to otherwise beautiful country. Regards

Very bad experience. We had to wait an additional day for the camper, they obliged us to be at 5 am the day after to get the camper (they didn't accept to keep it for us until midday) and the camper didn't have a heater system, as it was booked.

Terrible customer service, and they try to get as much money out of me as possible. The van was fine, but for what I paid in the end, I could have rented another from another company. I was forced to pay the full insurance € 700 and a cleaning fee, since they said that I had smoked in the car, of € 300. I feel cheated, and so I will let it be known in all the places that I can publish it.

Vehicle was in very unsafe condition (practically bald tires, no working horn, check engine light on, hub cap rolled off while driving on the road and revealed a huge dent underneath). Front desk staff were belittling, incompetent, and inappropriately aggressive. By far the worst rental experience I've ever had. I'm going to actively discourage northbound to anyone interested in renting a vehicle in Iceland if this is the type of company they let on their service.

They advertise they would pick us up from the airport however they were not there when we arrived and we had to call them to get them to show up. When we got to the rental agency we had to wait in the waiting area for over an hour. Mechanically the car was reliable and didn’t give us any problems. The “camper” was a converted station wagon and had insufficient sleeping space in the back for anybody over the height of 5’6, there was much less space than was indicated in their advertising pictures. The rear and side doors were broken and not openable from the inside (which is probably dangerous) we had to climb through the front seat to exit the vehicle in the mornings. We would not recommend anybody to rent from wild campers, Nordic campers or city car rental. (They are all the same company)