Reviews for

Wild Campers in Iceland

the car worked great for us. we didn’t do much cooking on our trip so we just drove and slept in the car. it worked great. loved the experience.

To whom it may concern: Thank you for giving us the opportunity to give you our feedback on the car rental. We will be honest, we noticed that the basic equipment of other providers cars is of higher quality and provides more. For such a long trip, coming from far away and the conditions of the country’s needs, in relation to traveling long distances, it is indispensable to have good, high quality basic needed equipment which was very poorly given by your company. For the big amount of money paid , we expected more. We were extremely annoyed and dissatisfied by the way things developed when we took over the car at the beginning of the trip, and what in our opinion is a "no go" is the amount of the deposit which was not communicated to us in advanced in any form, just a couple of lines in the email saying: “The supplier withholds the self-risk amount from the credit card” does not give exact information, seems like tricking customers and it is not fair in any way. A good service company does not trick potential follow up customers like that. Since our credit card does not cover high amounts as the deposit of 3500€ and we couldn’t leave the deposit with the EC card, they said it was also not allowed, we were suddenly faced with the problem of having to take out a 600€ expensive insurance, which we did not want and needed because in the end, the car was returned in perfect conditions. Other than that we were satisfied with the pick up and drop off service at the airport which was punctual plus accordingly to the hours and the fast receiving/delivery of the car, which we thought was excellent. Also the car itself was in perfect conditions and very reliable, we were happy that all in all the car did it’s job! So, thankful for that.

We originally booked the 2015 Peugeot because its a newer car with more space in the back and a table where you could sit at. But when we arived this car wasn't available and we got a 2013 Ford transit which was smaler in the back and older than the Peugot. On the Website, no Car was older than 2015 when we were looking. We were said it was more comfortable because it had a sink with running water but with no table to sit at and a smaller sleeping space. We saw this car on the website when we were booking and decided against it because of this reasons. The running water wasnt needed because wild camping is forbidden and every camping place we've been had that. While driving through rain we realised the windshield whipers in the front (the back shield didnt had any) were eather old or just bad qualitity because it left the windshield stained and while heavier rain it didnt whiped the rain off and we had a bad view. Cleaning the windshield didnt realy work too because it didnt wiped the dirt completely off and left it stained. The heatingsystem sometimes worked and sometimes didnt start in the first place. Later at night it always turned off and it got realy cold. The driving itself was fine except you had to start to drive backwards or forwards through a hole in the street or the street was gradient. Mostly on gravel roads or gravel parkingspaces. In this case the car had a hard time starting. The fuel discount card it said on the website we didnt got. Maybe we would have had to book it extra. Our journey was afterall wonderful and we drove around the island without bigger problems but we wouldn't choose this car if we would be able to choose, especially not for around 1.300€. The pick up and drop off went fine and on time and we were glad we didn't had to organize this ourself, but the car in comparison with the price was disappointing.

Overall I'm satisfied but there were 2 points not to my liking : 1. The onboarding process ( getting the car ) was being rushed and very chaotic, no clear information on the process and you are sent off rather fast. When spending hundreds of euro's, I expect some patience and good customer care. Returning the car was also unclear ( I waited for 15 minutes while appearently it was all ok and i could go ). 2. The car was good and clean and complete but it would have been nice to get some info sheet so you know how to operate the overnight heater or where to find a spare tyre, just a small leaflet would be great. Wildcampers delivered a good service but they need to improve on overall customer service.

Hi, trip in Iceland was unforgettable. We enjoyd every moment even the rainy days! Pick up from the airport was good and we foud the driver afterall. We we arrived to the office and it was quite busy. But the quoue went fast. We got our car and when we started to drive it we noticed that the light on sings in the meter panel didnt work at all. We couldnt see how much there were gasoline or the blinker indikator didnt work. After that we drove the car back to the office and the office worker gave us another car which was ok. When we went througn the papers it was quite messy. There was a little lack of information becouse our first car was a diesel car as the office worker said and the second one was regular 95 gasoline which the office worker didnt say to us. i had to confirm that from the emergeny number before i filled the tank. But after all it was nice trip and the second car was good. Thank You!

Very good and Quick service. Thank you so much.

It was a good car, running smoothly, with a few minor flaws. The tyres were already quite worn down. The camping kitchen equipment was partly broken: The stove was lacking the valve, some of the plates were broken. A yellow warning sign was on all the time, apparently without significance, as I was told by the Wild Campers staff.

Great service from start to end (including pickup and drop from/to airport service charged). Very satisfied and recommend strongly for those looking for such adventure we really enjoyed with dacia customised van fit for purpose. Thanks to have honoured the contract by allowing us to discover Iceland / WestFiord in 10days with the freedom of having a campervan. All necessary items were on board of the vehicle to please us among the wild and marvelleous environment. Very lucky with charming and dry weather all along the journey. I am sure your service at actual reasonable price will make many more happy campers. Few personal suggestion if considered as room of improvement: a) the photocopy of the credit card both sides was frightening/scaring us at the pick-up desk even if we understood you experienced real troubles with bad customers in the past. It should be possible to keep only a print (engravement of the front part of the card only rather than risking the papercopy ends up in wrong hand) b) staff was surprised we asked them to provide a statement/signature to confirm we returned the vehicle that day and all was ok. All went well as they were finally pleased to do it but it seems that it was not common practice.

Pneus lisses en point négatif Points positifs, prêt d'accessoires supplémentaires gratuits Staff agréable

There was some trouble while picking up the car (first lacked roof-ventilation cover), but beside that no problems.

Well organised, efficient. Staff knew what they were doing. There were a couple of maintenance issues with the vehicle that I mentioned on return