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GO Car Rental in Iceland

The car was great - very smooth running and comfortable, also great on gas (being a hybrid). Big problems with returning the vehicle though. First off, confusion with Go Iceland and Go Car rentals (went first two the wrong place to return it - our fault). Then, dropping at the airport, we found you had moved and so we called the number for service several times, and no one answered. We finally got your new location from a paper notice posted at the airport drop off site. In all, we packed and unpacked the vehicle 3 times during this process. Perhaps if you had an email with a map to the return location, it might have gone smoothly from the start.

We had a small problem with the pick up. We were told the driver came every half hour so we waited half an hour and then phoned the company and finally they sent a driver. Perhaps to compensate they gave us a free WiFi hotpot for the duration of the rental which helped enormously for using our phones for navigation and was greatly appreciated. Othe than that all was good.

We just returned from a lovely trip driving around Iceland on the ring road, making some detours to hit the major attractions. We booked a all-wheel-drive (Suziki Jimny) as it wasn't clear if we'd be on any F-roads. The Jimny was old and the tires weren't aligned so the car pulled toward the center of the road. It was also not a very smooth ride 'though we're used to sedans. The staff was very nice and we were able to trade the car in the next day for a brand new Renault. Chances are that you may not need an all-wheel drive unless you're going off the main roads or traveling in snow/ice/flood conditions.

reliable car, well suited as a 4x4, the gears are very short so that driving in a town is not the best. Very good gas consumption, diesel at 5.5 l / 100 km.

I was a little disappointed because I got a Renault Clio instead of the VW Polo I had booked, but when I got used to it, it was OK.

We had a "similar" car which was Subaru xv. Car was very nice and good. Only remarkable difference was that I rent diesel and subaru was petrol. Fuel consumption was a bit bigger. I rent also two camping mattress with car and those were quite poor. Gps, sleeping bags and cooling box was good. Service was good. Thanks :)

At first the rental company said they did not receive confirmation for my reservation and told us the car is not available, but there were going to get a call to their boss and see what they can do. After 30 to 40 minutes they come back and told us they found us a new vehicle so everything worked out fine at the end, but there was some time of stress and uncertainty in the beginning. We got a little bigger car than reserved which was nice, as for the vehicle everything was fine. The person from the car rental company was kind and explain everything needed. The drop of procedure was very easy as we just needed to leave the car at their parking spots and the airport.

We had An upgrade with a tucson which worked Just fine and It Was delivered to Us earlier.

Great car, the only down was that tire pressure was not checked (and air pressure warning was on since the beginning of the rental). So I had to add air pressure the first day of the rental.

Starts when on. No breakdown. This is a prerequisite. On top of that : pretty bumpy car, not quite stable, air con out of order (would have been helpful on 08.02). Staff very friendly at drop off and lift to appartment appreciated. Conversely, pick up could be improved.

A fine little ride that was absolutely able to conquer the world. Or at least Iceland. It took us to places we would never have reached without this little 4X4. The people from GO we’re friendly and helpfull. Picked us up at the airport and gave us short but clear instructions about the car. Drop-off was easy with the keys in the glove compartment. Downside? Well....maybe the one radiospeaker that didn’t work, the noise the car produced or the fact that it acted like a windsurfboard with a little wind. But isn’t that all part of the adventure?

Good with our 5 days trip. Just nice for two of us. Can fit in 3 luggages.

We were very happy with our GO car experience. The pick up and drop off was easy, and the car was perfect for our needs. Our GPS rental unit however would not charge. we called GO car, but they were unable to help us with the problem over the phone. Now that I am home, I emailed them and they very promptly replied and said that they would be crediting my account for amount of the rental. I am happy with the result.

The Skoda Octavia diesel was excellent- very comfortable, powerful and with adequate room for five with luggage for two week journey around the ring road. The GPS unit that I rented was an old Garmin unit that ceased working on day one of our journey. I suspect that it might have been a blown fuse in the power cord or a blown fuse in the cigarette lighter; in any case I refused to pay for it and was refunded the expense after some back and forth emails with Go Car Rental . I had to purchase an Icelandic SIM Card for 38 Euros and used this with Google Maps instead. Recommend that you replace old Garmin GPSs with built in GPS in your rental cars. Also the mobile WiFi unit was a disappointment- it was unreliable and did not work for most of the journey. I also refused to pay for this and was refunded for the expense. I was impressed by a member of your staff- Teitur- he picked us up on time at our Air B&B in Reykjavik and he was very polite and responsive to my concerns with regard to the unserviceable GPS and mobile wifi units.

Very good experience. Got picked up at the airport by GO Car Rental to my actual car. Everything was convenient, form pickup to drop off. Everything went the way it was suppose to.

We were very satisfied with the car.Good service.We recommend that the representative of the company meets the clients at the exit,where all passengers come out, with the name of the client, written on a sign.It would be nice that this person has some kind of recognition sign on his clothes,like an emblem for example.We had a little problem when we returned the car.There was not place to park it .May be the company can do something about it in the future.We still mean, that we can recommend your company to other people.Good car,good service and acceptable prices.

We had a reasonable experience with Go Car Rental and Northbound, the only issue we ran into happened because we arrived later at the airport than we thought: it was quite complicated to get in touch with the rental agency and coordinate a pickup at the terminal. Go Car Rental's phone system was difficult to get through, and we had to call twice in order to get them to send a rep to pick us up (for this, I've deducted half a star). The other half star I am deducting because the extra insurance packages offered were quite expensive considering the base cost of the rental was already quite pricey.

It was a little bit chaotic to get the car since the agent was a bit overwhelmed by having two different customers to accommodate at the same time. She almost gave us the wrong car, and did not instruct us how and where to return the car before we asked. The car was fine, cute and quite comfortable. Once we understood the system, we had no problem returning the car. Overall, our experience was positive.

construction or repair in Iceland. Go Car told us it was the only Jimny in their fleet with new tires. The windshield wipers were worn, but we were lucky to have only two half-days of rain. Go Car should recognize that tourists require good wipers to appreciate the scenery. The Go Car representative was late in greeting us at the airport, a minor comment. I encountered a couple of service stations that would not accept my credit card, so I used N1 service stations and cards. At the end and as expected, I gave away an unused 5,000 ISK N1 card which I had been holding as a contingency. Perhaps your firm can help solve the problem of unused N1 cards. In conclusion, the Jimny performed admirably over twelve days of driving around the island, including the Westfjords and Westland. It was a bit cramped for driving, but I wanted to economize. Thank you for a good job.We carried two suitcases, a wheelchair for my wife, and assorted small bags. Liam Davies helped us size the vehicle with precise measurements to the cm. so that everything fit. Liam also got us a vehicle with new tough tires, very necessary for some of the roads under

We had a good experience with the car. Only thing that we found that could have been checked by you are the wipers. they were not effective, and hence, when we were driving for 9 days, we had kind of a hard time to keep the windscreen dn back windshield clean, as the wipers were worn out and not good in cleaning. Hope you can keep that checked for the other customers. Kanaga

Their sign at the arrival was hardly readable so I missed the guy from GO car the first time. But when I phoned them he came back quickly and was really Kind. He explained everything about the rental agreement very weil.

Good price, good service.

My overall impression was very good. They are a small rental agency, but they were very accommodating. The car was a bit on the old site, but we drove almost 1400 km and had no problem. The agent we met with was very courteous and helpful. I would use them again!

Overall the Jeep was ok but I guess I made a wrong choice of vehicle as the wind is very strong in Iceland and many times it was rocking the vehicle as I was driving. But we managed to complete our trip on the ring road without any incidents.