Rezensionen für
Lotus Car Rental in Iceland

687 Rezensionen
9.34

About

Lotus Car Rental, a local, family-owned Icelandic company, offers a wide range of reliable vehicles. Known for their five-star customer service, they ensure a memorable trip for tourists. Booking Lotus through Northbound guarantees a seamless process, best prices, and excellent local customer support. With Northbound, you're not just renting a car, you're gaining a partner committed to making your Icelandic adventure unforgettable.

Rezensionen

9.34
687 total reviews
Fantastic!
5-Star
88%
4-Star
11%
3-Star
1%
2-Star
0%
1-Star
0%
Staff
9.5
Value
8.9
Cleanliness
9.5
Pickup
9.3
Dropoff
9.6
Condition
9.3

30 4-Star reviews for Lotus Car Rental

Verified reviews from our customers that rented a car from Lotus Car Rental

Submitted 16. Oct 2023
Good
Why you rent car without winter tyres it was only some snow but I could not drive because of tyres , I had full premium package and you charge 35k for the service because I couldn’t drive. Island is beautiful we will come again but we will not take car from lotus ( hidden costs)
Sunil rented a vehicle in October 2023
Submitted 07. Sep 2023
Good
We changed the car for a Jeep, because we couldn’t get the doors closed. Although that was annoying, the service of Lotus was great and car suits us perfectly.
Marleen rented a vehicle in August 2023
Submitted 23. Jul 2023
Good
The car was amazing, it was easy to drive. I would note that the Icelandic roads are quite small so the auto in lane in the car didn't work so well with that. (For example, when you just touched the lane lines the car alarmed me that I was touching the lane line) but it was impossible not to, because of the small roads in some parts of Iceland. Other than that I had no issue with the car and the rental staff. Great job. My girlfriend noticed that your employee was talking bad about another of your customers while we were at the desk, she would recommend not talking behind your customer's back especially when other customers are at the desk.
Aron ingi rented a vehicle in July 2023
Submitted 18. Jun 2023
Good
was a good car for islsnd ir was enough
Michael rented a vehicle in May 2023
Submitted 23. Apr 2023
Good
Laurens rented a vehicle in April 2023
Submitted 09. Jan 2023
Good
The Pick Up was OK, right in time. What I didn't like was the Not fully Gas tank, Just filled with 80%. Will not know what happens If I had given it back with a not fully tank. Also i was missing more information what to do in a Case of a accident, broken Car, etc. At other Rental Cars i got a Hotline number, where i could ask to i.e. unplug the Power cable. Allover was the Car ok
Reinhold rented a vehicle in December 2022
Submitted 20. Jun 2022
Good
Lotus Car Rental staff were great to work with! Drop off was very fast. We rented the camper tent duster and it did a great job of keeping us dry and warm. A few areas that could be improved: 1) The stability of the ladder used for climbing into the camper tent could be better. It did not lock well and it is was dewy in the evenings and mornings making it treacherous to climb on. 2) The kitchen box was not very good. The stove did not work and was very out dated. 3) I called ahead of time and asked if bedding was included, and the response I got was yes. However, that was only a fitted sheet and pillows/cases. No comforter, sleeping bags, or blankets. We ended up buying a sleeping bag, which we could have just originally brought with us if the information we had been told and is on the website would have been more thorough.
Dalacy rented a vehicle in June 2022
Submitted 12. Jun 2021
Good
The car itself was fine, and Northbound accurately made 1 change to the rental period as requested when the airline changed our flight. However, the pickup process was not as described in our instructions. That cost us about 1 hour at the airport trying to figure out exactly how and where to get our car. Lotus sends a private van to pick up customers right outside the terminal, not the bus at the (far) end of the footpath, as described.
Thomas rented a vehicle in June 2021
Submitted 21. Aug 2020
Good
Overall a very good experience and great price. Getting the vehicle with the voucher was no issue and we could start our trip right away. The only issue we had was a flat tire which was not the actual problem. Unfortunately our car did not come with a car jack so we luckily could borrow one from other tourists. The support from Lotus Car Rental however was very helpful and they even gave us a small refund for the missing jack. The car itself was sufficient for all roads including F-roads (we did not cross any rivers). The insurance package (Platinum) was a good choice considering the flat tire as well as it came with free Wifi.
Jan rented a vehicle in August 2020
Submitted 25. Aug 2020
Good
A good experience on quite all points. Friendly staff, no problems with the car, good price and quick check in/out. Just, credit cards are not common in France (only debit cards) and the money debited for bail generated unexpected fees (change rate)
Arnaud rented a vehicle in July 2020
Submitted 06. Aug 2020
Good
Dacia is a fine car, only i dont drive on F roads with this car. Gravel road are oké Next time i rent a beter car for driving on F Roads
Robert rented a vehicle in July 2020
Submitted 03. Aug 2020
Good
Easy to pick up and drop-off (free shuttle bus from airport to rental office or 4 minute walk. Car was very clean and in very good shape. 2200km without any troubles. Friendly guys inbthe office, always with a smile :-) Whats missing for a 5 star rating? I got the ordered Subaru Forester for driving F-Roads, but tires where not A/T Tires, just normal tires (with good profile!). A/T tires would have been more save (and probably no flat)
Florian rented a vehicle in July 2020
Submitted 24. Jul 2020
Good
Johannes rented a vehicle in July 2020
Submitted 09. Oct 2019
Good
Car was as advertised, and easy to drive. Good service in front office, though could use added staff. I wished I could get a confirmation email after returning, as it was returned during off hours.
Jonathan rented a vehicle in October 2019
Submitted 12. Sep 2019
Good
The Dacia Duster was a good car for the 7 days camping trip in Iceland during september. Even while raining, we really enjoyed sleeping in the roof tent. The car was not "perfectly" clean when we received it. However, it was enough for our expectations, we are young and the essential was to access to an F-road car for a low price. Nevertheless, we thought the car was 4WD, but it appears that this option was not installed on the Dacia. We did not ride on crazy roads were it was needed but, as a suggestion, as it is a F-road car, it would be a good safety measure to instaure it. Thank you for your service we had a great time! Pierre
Pierre rented a vehicle in September 2019
Submitted 17. Jul 2019
Good
We were given a Kia Rio instead of a VW Polo. I would have preferred the VW, but the car we got was fine with the exception of the windshield wipers. They essentially didn't work and definitely should have been replaced before we were given the car. The windshield itself was also very dirty.
Renee rented a vehicle in July 2019
Submitted 09. Aug 2019
Good
The car was just fine, though I don't think it had Air Conditioning, which isn't usually an issue in Iceland but there were a few days when it would have been nice. Also, I neglected to make sure it had SatNav, which it did not, so I will opt for that next time.
Teresa rented a vehicle in July 2019
Submitted 09. Jul 2019
Good
Good but small, should have rented a mid size SUV.. too compact for the luggage we had. The car has a problem showing up a full tank immediately after filling up. I had filled up the tank just 2 mins ago, but the lotus rep wasn't able to see it reflect on the odometer. It took more time for me to relieve the vehicle, and that come us time to check-in at the airport
Devkanth rented a vehicle in July 2019
Submitted 10. Jul 2019
Good
The subaru is grest car and perfect for 2 peole ! damage that the outside was damaged
Patrick rented a vehicle in June 2019
Submitted 28. Jun 2019
Good
Pick-up and dropoff excelent, very fast and friendly. Wifi issue solved promptly
Vladimir rented a vehicle in June 2019
Submitted 30. May 2019
Good
I would love to rate it 5.0 because: the car was ready, we we’ given an upgrade to 2019 rav4, the staff were nice, the return was easy, we weren’t able to fill up the gas tank and we just paid them upon return. The only thing was the car was not cleaned when we got it. The inside was just dirty. Too bad.
Melissa rented a vehicle in May 2019
Submitted 28. May 2019
Good
George rented a vehicle in May 2019
Submitted 28. May 2019
Good
I did not get a Kia Creed Wagon but received a Subaru Forester which drove well but significantly raised my gasoline cost. The passenger front door was previously damaged and was not repaired properly. We also had a leak in the passenger front tire and had to have it patched. The tire was terribly worn and needs to be replaced. This information was conveyed to Lotus. The Forester drove well overall but is an expensive rental because of high cost of gasoline in Iceland.
Van rented a vehicle in May 2019
Submitted 17. May 2019
Good
The general experience was fine... but it was difficult to identify to find you form the airport, your instructions were not clear, the bus driver has never heard about Northbound, you could update the airport information stickers with your company. Thanks for everything. Kind Regards, Daniel
Daniel rented a vehicle in April 2019
Submitted 15. Feb 2019
Good
A very nice car. However with 6 on board we had to put the suitcase on the left hand last row seat, with one of us being pretty crushed beside it. However your staff were superb at Lotus.
Neil rented a vehicle in February 2019

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