Reviews for

Car Rentals in Iceland

vehicle was great! Only possible problem was insurance. I originally requested "Gold Insurance" but wanted changed to "Platinum". I ended up with original insurance. Not a problem because we didn't have any issues, but if had issues, what would have happened?

Thank you for checking in, Nordic Car Company was by far the worst business I have ever dealt with. Checking in took well over 2 hours, not counting the hour and a half we waited for transportation. Everyone that was trying to get their car was surprised by a $3000 (refundable) deposit that could only be given on 1 credit card, which had to be the drivers and also had to be one of 2 specific banks. This was not reasonable for most, if not all, travelers and we all spent a long time figuring out other options. If you couldn’t pay the deposit, your alternative was to spend around $500 in non-refundable insurance. We took the insurance route and then not even 2 days later our car completely broke down. They told us it would take until the next day to get it serviced and that we would need to front the money to pay. After 5 hours of calling and fighting that, they finally paid for our repair. Then, on our last night there we got a flat tire. When we called roadside assistance, we were told we would have to pay to have it changed, despite paying for insurance. We do not have that kind of money, so instead we spent 2 hours, in the rain, in the middle of the night, changing a flat, rusted tire that also had a missing bolt (extremely dangerous). The h fortunate events listed do not even include the many other mechanical issues we had and many other comments on the incredibly poor customer service. This rental company runs under many different names and is a complete scam.

Easy and pleasant. Rental company picked me up from the airport and provided some simple but very important information on driving in Iceland. Will rent from them next time I am traveling.

Dear Madam / Sir Every thing is OK looking for the pick up and drop off time. The service staff was very kind and helpful. The only one problem is that about 23 days after the drop off the car the bank deposit is still blocked. Please urgently solve the problem. Best Regards Sorin OPRISAN Rental Contract 21-KEF-199 NORTHERN LIGHTS CAR RENTAL

Very pleased with the service. The two gentlemen who picked us up at the airport in the beginning and dropped us off at the end were both very friendly and helpful. The camper exceeded my expectations too, and I had very positive experience with it as a first time driver for this kind of vehicle.

It was awesome! The young man was helpful, friendly, courteous. Great car no problems would gladly rent from them again. Thank You

Great & efficient service at Blue Car, the car it self was as I expected for its type & age. Return transport service to terminal could be improved especially during poor weather!

The car was just awesome... Never failed, no problems at all. Drove the graveled roads easily, in 2 weeks plus of driving,zero flat tires. Great service by the company as well. Very recommended

Dustern såg lite sliten ut när vi fick den men vi har kört många mil under våra 2 månader på Island och vi har inte haft några som helst problem. Bilen tog oss överallt den är helt ok komfort mässigt, är stark men drar lite soppa!

The staff at the Lava reception were friendly & efficient & the car was as expected however after driving only approx twenty miles a warning light appeared, this was reported later that day. I checked the engine water level at the same time & found the reservoir tank empty, this was filled & remained so for the rest of the hire period (1 week) We were advised the warning lights were a common issue would not cause a problem & they didn't but I think we should have been advised of this. I also think basic checks should be carried out on the cars before they are offered for hire i.e fluids. The car did perform well both on & off road & I would recomment this car size for two people

Excellent service, car was exact model that we paid for. Much cheaper than your usual U.S. car rental companies, and you’re supporting a local Icelandic company. Gravel protection included and is a must for driving in Iceland.

Best price and excellent service through Lava Car Rental.

This was a great experience! Star Car Rental was very helpful and professional. Will defiantly use again next time I am in Iceland.

We had the best experience with Blue Car Rental! Getting our car took at most 5 minutes, so quick and efficient. The car was so nice and clean. It drove great! No problems at all. Just a wonderful experience.

Lava rentals were very good and the handover was seamless and quick. The car itself was adequate and did the job for the few days we were there. There was significant damage to the drivers door when we pick up the car and other dents so a little disappointed but overall would probably rent again from Lava.

Everything was super smooth and easy!

The car was good. It lacked power on the hills, but got good gas milage. When we returned the car we saw your information sheet on the tunnel tolls. It would have saved us a ticket if it was pointed out to us when we rented the car.

Great experience - very good customer support at the rental location, everything went smoothly. Good value for the rental vehicle - easy drop off and hardly any waiting either at arrival or drop off. Glad we found your company!!

Great experience. We were picked up directly from the terminal and taken to their location. Checkout was quick and efficient. We didn't get the exact car specified, but did get a larger car from the same category. The WiFi worked great the entire trip with just a few remote locations where there was no service

Car was nice. Never had to use the 4 wheel drive but it was a security blanket. Your staff was very friendly and kind.

The only problem was the pickup. The name of the car company was not on the voucher. There were multiple car companies. Finally the information desk called the phone number to find out what the company was. Please send out vouchers with the company names. It would have saved us 2 hours of wasted time.

2017 Dacia Duster was just fine. You should have warned me that the tire pressure warning lights would stay on. That would have saved me some concern.

Lava was wonderful great service, picked us up st the airport, fast checkout great price

Not very much. There were a lot of problems.The car had over 150,000 miles on it and a lot of basic things weren't working. It wasn't a safe car to drive and it took me a while to understand the scope of the problems. Unbeknownst to me at the time I rented the car, it was nearly out of engine coolant. Then, as I was driving near Myvatn I ran into a swarm of flies or gnats. No wiper fluid was coming out and I wrongly assumed that the car was out of wiper fluid (which was irritating because the car should have been rented with adequate wiper fluid for basic safety reasons). However, the problem turned out to be that tubes/ducts were blocked which isn't surprising because there was no cover on the windshield wiper fluid holding tank so dust and debris could easily get inside. Three days into my trip the car ran out of engine coolant and started beeping. Twice the car had to be looked at by a mechanic. In addition to the above the horn did not work. This car had not been properly maintained and I feel my safety was put at risk. Problems with the car aside, Northern Lights Car Rental was very responsive when I called their roadside assistance number. My calls were answered immediately and I was able to see a mechanic quickly. Northern Lights had a replacement car delivered to me in Akureyri. However, I feel they should not have let a car off their lot that was not safe to drive.