Reviews for

Car Rentals in Iceland

Lava rentals were very good and the handover was seamless and quick. The car itself was adequate and did the job for the few days we were there. There was significant damage to the drivers door when we pick up the car and other dents so a little disappointed but overall would probably rent again from Lava.

Everything was super smooth and easy!

The car was good. It lacked power on the hills, but got good gas milage. When we returned the car we saw your information sheet on the tunnel tolls. It would have saved us a ticket if it was pointed out to us when we rented the car.

Great experience - very good customer support at the rental location, everything went smoothly. Good value for the rental vehicle - easy drop off and hardly any waiting either at arrival or drop off. Glad we found your company!!

Great experience. We were picked up directly from the terminal and taken to their location. Checkout was quick and efficient. We didn't get the exact car specified, but did get a larger car from the same category. The WiFi worked great the entire trip with just a few remote locations where there was no service

Car was nice. Never had to use the 4 wheel drive but it was a security blanket. Your staff was very friendly and kind.

The only problem was the pickup. The name of the car company was not on the voucher. There were multiple car companies. Finally the information desk called the phone number to find out what the company was. Please send out vouchers with the company names. It would have saved us 2 hours of wasted time.

2017 Dacia Duster was just fine. You should have warned me that the tire pressure warning lights would stay on. That would have saved me some concern.

Lava was wonderful great service, picked us up st the airport, fast checkout great price

Not very much. There were a lot of problems.The car had over 150,000 miles on it and a lot of basic things weren't working. It wasn't a safe car to drive and it took me a while to understand the scope of the problems. Unbeknownst to me at the time I rented the car, it was nearly out of engine coolant. Then, as I was driving near Myvatn I ran into a swarm of flies or gnats. No wiper fluid was coming out and I wrongly assumed that the car was out of wiper fluid (which was irritating because the car should have been rented with adequate wiper fluid for basic safety reasons). However, the problem turned out to be that tubes/ducts were blocked which isn't surprising because there was no cover on the windshield wiper fluid holding tank so dust and debris could easily get inside. Three days into my trip the car ran out of engine coolant and started beeping. Twice the car had to be looked at by a mechanic. In addition to the above the horn did not work. This car had not been properly maintained and I feel my safety was put at risk. Problems with the car aside, Northern Lights Car Rental was very responsive when I called their roadside assistance number. My calls were answered immediately and I was able to see a mechanic quickly. Northern Lights had a replacement car delivered to me in Akureyri. However, I feel they should not have let a car off their lot that was not safe to drive.

great service: easy to arrange pickup and dropoff at airport. flexible and kind staff.

It worked out great for our trip!! The only thing, I had to go in and ask the rental company how to reverse, I had never seen or driven a manual that I had to pull up and then shift to the top left to reverse. I just wish the rental place would have went over the car and it’s buttons a little more with us. They pretty much just handed us the keys. We figured everything out after a while and it was a great trip!!

Excellent service on pickup and drop off to the airport. The camper van was in very good condition and worked out very well. Highly recommended place to return and will definitely will rent with them again on next trip

The car was amazing, and at a much more affordable price than other car rental places and the team was incredibly friendly and moved fast! Highly recommend using this company!

The car was good, but I didn’t realize when booking that it would be quite as no frills as it was (such as the lack of automatic light shut off). The staff was great!

The Duster got me all over the country and handled the F-roads (gravel roads) very well. I would definitely use this company again. They pick you up and drop you off right at the airport in Keflavik. Every staff member I was in contact with was friendly and helpful.

The car itself was fine, and Northbound accurately made 1 change to the rental period as requested when the airline changed our flight. However, the pickup process was not as described in our instructions. That cost us about 1 hour at the airport trying to figure out exactly how and where to get our car. Lotus sends a private van to pick up customers right outside the terminal, not the bus at the (far) end of the footpath, as described.

This is hands down the best car rental company in Iceland. They were very friendly, no hard sell on insurance ( yes, you should get at least the Ash and gravel as well as sand if they recommend it.) Great communication when we wanted to extend our rental for an extra week. Just emailed them and they said no problem, emailed back an extra contract for a great price, and we were set. Easiest rental ever. Will definitely use them next time.

The tires were very, very worn, so I was hydroplaning all over the place even going under the speed limit. The car was also beat to hell, which I thought was the norm, but I met other people with nicer Dusters. However, the customer service was very good with the shuttles and the friendliness of the people. I’m not sure I’d rent from Lava Car Rental again because of the quality of the car, but the people at both Lava and Northbound were really, really great.

Pickup from the airport was extremely fast (gave the guy a call and he came in 4 minutes!), agents were all very nice and knowledgable (even gave us the idea to do the volcano hike right away, which was the best part of our trip!), the check-in/out process for the car itself was quick and painless, car itself was exactly as advertised. A positive experience overall!

Absolutely loved it! It was the perfect car for my husband and I to travel the ring road in. We even broke down one day, and the car was fixed and ready to go again within two hours! Awesome customer service

Good car, very good mileage.

I have been traveling regularly (once a month or more, minus the COVID pause) for 22 years. Mostly for work, but also personal like this trip. In my hundreds of car rentals over that time, I have never had an experience as bad as this. Originally assigned a defective Hyundai Tuscan that had issues with the diesel urea system. Waited 3 hours on the original pickup day for them to "fix" the issue. Another Tuscan on their lot had same/similar issue as well, so Lava was very familiar with this problem. After those 3 hours, the car still had the issue/warning moments after I drive away, and then the next day the message "Service urea system in 800km. Otherwise vehicle wont start." So all the way back to the airport (wasting another half day of my trip) to swap out the Tuscan for the Qashqai, the model that I had originally reserved in the first place. Lava is seemingly a small operation, that gambles with their customer's time because they cannot maintain or properly service their cars.

I had a fantastic experience renting this vehicle. It was in great condition, and actually newer than the one I had reserved. The rooftop tent was fantastic -- really better than expected. The employees were very flexible with my reservation when my flight was delayed 24 hours. They were responsive, and I got rides both too and from the airport. Best of all, the price-point can't be beat. Would rent again, no question!

The camper, in no way, can accommodate 2 adults as the advertisement said. It was the most uncomfortable camper we have had. The bench idea is terrible. Make a flat bed and put luggage and storage underneath.