Reviews for

Car Rentals in Iceland

We were very impressed with the service provided. The Free pickup in the airport and the Quick service to get our vacation started could not have been better. We would highly recommend this company and will be using it again if we visit Iceland again in the future :)

Tout était parfait. Voiture propre et en très bon état. Loueur disponible ponctuel et disponible pour la prise en charge et le retour du véhicule (Nissan 200)

Very good service, great overview of the market, competitive pricing. I found it extremely helpful!

Excelent

All in all it was good rental. The car worked flawlessly for the entire roundtrip. The only thing stopping me from giving 5.0 in rating was the inspection at pickup. The images that Lava took barely proved it was a Dacia Duster. The small dents we found were impossible to see on them, thus forcing me to take new pictures the day after. Not the biggest task in the world but still left me with some uncertainty why even taking such bad pictures.

Good car and roof top sleeping was great. We got new sleeping bags.

Our Suzuki Vitara from Northern Lights Car Rental took us where we wanted to go. We drived the N1 as well as the F35 (Kjoler) with no problem. The rental company provides you with pointers how to drive in Iceland and how to take into account the weather. The window at the passenger side was malfunctioning and the GPS either was not up-to-date or couldn't find smaller places or streets.

The car was okay and everything what we needed. The Suzuki Jimny has not a lot of power but needs a lot of gas. The roof tent was big enough and good as long as the weather was not super bad. It leaks a little bit if there is a lot of rain. But everything together was as expected and we could everything do what we wanted to do with it.

Everything was easy and I got, what was offerd without any problems. During Corona times I was in E-Mail touch and all questions were answered right away and helpfull hints were given. The pick up/drop at the airport was fine. Everybody was friendly and helpfull. There was no long waiting . The car was fine.

I do not like the policy regarding insurance. You show ridiculously high rates for different types of damage that can occur, you offer expensive insurance that doesn't cover all the damage that can occur, and worst, you don't repair damage on the campers. That would be my major reason not to rent with Touring Cars Iceland again. Second thing is that the internal communication in your company may be improved. I've sent a message, indicating our changed arrival time, you've sent me a new voucher that confirmed that arrival time, but when we arrived there was nobody there and the person that picked us up told us we were expected at a different time. On the contrary, we really did like the camper. It was comfortable, and you have thought about the silly little details as well. Like the thermos that keeps my coffee warm all day. Last suggestion: please include an inventory of stuff that is included with the rental, that makes it easier to pack things that are needed and leave home what is not needed. The short summary: change your ridiculous policy regarding damage and we'll definitely rent with you again next time.

Northern Lights Car Rental has a very good customer service, they picked us up on the airport on time, the procedure for taking the car was short and quick, the car we rented was new and well maintained and the whole experience was too good! Also, Northbound website was very easy to use and the prices were the best I could find. The customer service was too helpful too! Keep your excellent job!

Nice small and agile car. Ideal for my one day weekend trip out of town

Bilen er en rigtig god type bil til formålet med familien på Island. At batteriet til bilnøglen ikke virkede var irriterende. At vinduesviskeren var slidt og dårlig (larmede) var irriterende At den ene billygte foran var slået i stykker (rusten, gammel skade) dels ulovligt , dels ubehageligt at vide at modkørende ikke kunne se bilen. "småting" er svære at sætte tal på, men det reducerer bedømmelsen fra 4,8 til 3,5

Excellent communication

We had an amazing trip in Iceland. Glad we had a 4DW, so it was really easy to get to Holaskjol Highlandcenter. Everything went really well!!

Car was great and the service really good.

have allredy made a coment on your site

For a manual driver it served as a good way to transition to Iceland left hand steering. On the whole an excellent experience.

Great experience with Northbound for our road trip around Iceland. We could pick up the car at our first guesthouse then drop it at the second one before leaving. We could even change our plans without any problem, Thordis was always kind and reactive. A good car too, perfectly clean and well-equiped. To be recommanded

Hi Our experience with northbound and mycar was outstanding : due to Covid19 our flight has been rescheduled several times and Northbound did adjust our booking accordingly, with a great level of service to us. Mycar is very good too and the car we got was brand new (244 km) - they were also good adviser about the road conditions ! Thanks to both of them we have had a great time in Iceland without fearing any matter

Car suited us and ran well... particularly for a car with nearly 200k on the clock. Unfortunately only the driver was taken To collect the car after waiting for 20 minutes and then I had to drive back to the airport to get my kids. But overall it was ok

We rented a Dacia Duster and went for the westfjords. The car was totaly suited for all roads we traveled. The rental and return were quite easy and quick. Would rent again.

The Suzuki was quite good. Just that the radar brake was most times automatically disabled when it rains and the navigation system was out of date. The communication and the customer support was quite good. A few topics to improve: - Transport capacity between airport and northern lights...we had to wait more then one hour - At the end we had to park the car directly at the airport. A short notice via mail would have saved us the way to northern lights - Maybe we missed it but a notice about the deposit would have been good to know