Reviews for
Car Rentals in Iceland

11842 Reviews

11842 reviews for Car Rentals in Iceland

Verified reviews from our customers that rented a car on Northbound

Submitted 16. Jan 2020
Outstanding!
Manuel rented a vehicle in January 2020
Submitted 15. Jan 2020
Outstanding!
Very good assist. Thanks for everything. Had a great trip!!
Yasin rented a vehicle in January 2020
Submitted 18. Jan 2020
Outstanding!
Great car and good service! Easy shuttle to/from airport. No problems! (except the weather)
Martin rented a vehicle in January 2020
Submitted 14. Jan 2020
Outstanding!
SUBARU FORESTER 4X4 AUTO FREE GPS/4G WIFI BOX 2019 - it was a good vehicle but no instruction manual on how to use the car that would have been helpful, also no snow brush inside the car to clear off the snow and ice. Otherwise the car was great and no issues
Gina rented a vehicle in January 2020
Submitted 21. Jan 2020
Outstanding!
The services I received were really satisfactory. Starting from the moment I landed in airport, I was picked up shortly after I called for the shuttle to the car park. All details were explained in the office, including what is covered by the insurance, what are the precautions needed for driving in winter, general guidelines and tips about Iceland. The car itself was as advertised, even though I picked a lower-end vehicle, it had features like 4x4 drive, cruise control, heated seats, built-in navigation etc. and was in a good state, clean and fresh. When it comes to return process, it was very smooth and took around 10 minutes, after which a shuttle took us back to the airport. Definately I have to recommend this rental service.
Adam rented a vehicle in January 2020
Submitted 13. Jan 2020
Excellent
Ramiro rented a vehicle in January 2020
Submitted 12. Jan 2020
Outstanding!
Originally went for a small car, was a very simply process online to get an upgrade before flew over. Very friendly staff, apologised for any delay in pick up, was given a Kia Sportage upon arrival was very pleased with this, no issues with the car, very easy process! Would definitely go through northbound to hire a car again!
Jack rented a vehicle in January 2020
Submitted 14. Jan 2020
Outstanding!
Very good, friendly, straight forward and helpful service. Any changes we made were sorted out very quickly and efficiently.
Henry rented a vehicle in January 2020
Submitted 15. Jan 2020
Good
Le Jimny Super, l'accueil Northbound superficiel, retard pour venir nous chercher a l'aéroport et pour finir un tarif élevé
Christian rented a vehicle in January 2020
Submitted 16. Jan 2020
Outstanding!
Great service, reliable 4x4 car and close to the airport. Thank you
Julie rented a vehicle in January 2020
Submitted 15. Jan 2020
Outstanding!
The car worked really well in the snow and icy conditions. In my opinion the studded tyres are a must for winter conditions if you are driving long distances from the capital and the conditions along the same route can be very different, so great move Northers lights for making these widely fitted (not sure if they are standard across every car). Only downside really is the long check in and check out time. Drivers hate this, especially when there is only 1 person performing this task.
Paul rented a vehicle in January 2020
Submitted 09. Jan 2020
Outstanding!
I would definitely use this company again. We hired a Suzuki vitara for 5 days. We were picked up at the airport and driven around 10 minutes to the depot to pick up the car up and away we went. Car was great, staff were great 100% recommend and will use again in the future. Thanks again
Nicola rented a vehicle in January 2020
Submitted 11. Jan 2020
Excellent
Dear Lagoon Car Rental members, I've had an excellent experience with your company. I have booked nice All Wheel Drive car for a good price which was good for winter conditions driving in Iceland. Lagoon Car Rental provided transfer from airport to car rental location which was very convenient. Car was very clean as washed just before providing to me. Overall I am happy with services. As improvement points I would highlight: - Windscreen wipers have been frozen when car provided to me (please, make sure they are dry after car has been washed); - Difficult to check car conditions outside in winter time; - It would be nice if car rental service member meet you on booked car from airport;
Roman rented a vehicle in January 2020
Submitted 08. Jan 2020
Outstanding!
Great - good condition, new model, perfect for winter driving and smaller roads.
Aidan rented a vehicle in January 2020
Submitted 08. Jan 2020
Outstanding!
Dacia duster was fantastic, i am even considering getting one here in the UK! Absolutely loved it. Was so spacious and powerful. Massive boot to hold all our luggage.
Lauren rented a vehicle in January 2020
Submitted 05. Jan 2020
Outstanding!
Excellent experience. Simple process and we were upgraded to automatic from manual at no extra cost. Car itself was new and well maintained. Very helpful staff at the head office. Received a weather warning from MyCar with details and advice for incoming storm, which was appreciated.
Kit rented a vehicle in January 2020
Submitted 09. Jan 2020
Good
All went well / as expected. The transfer service was good and the guys at the compound were helpful. All as expected with the car. The only issue we had was the battery was low in the key for the central locking and the key did not work with the doors, nearly resulting in us being locked out of the car. Swapped batteries at a service station and no further problems.
Daniel rented a vehicle in January 2020
Submitted 06. Jan 2020
Excellent
Great service from the guys at Northbound. On arrival, we were picked up late by the shuttle from the airport however the service consultants were very apologetic and offered us a free upgrade and WiFi for our hire. Pick up and return was easy and simple and the car was great. Would definitely use Northbound again.
Suhayl rented a vehicle in January 2020
Submitted 13. Jan 2020
Outstanding!
I am very satisfied with the Dacia Duster from Lotus Car Rental. The car was clean and spacious for 4 people with suitcases. We had a Gold Insurance Package, but fortunately we had no dangerous situations even during changing weather conditions. The pick-up and drop-off in Lotus Car Rental was very fast and easy-going. Lotus also is sending emails advising of weather issues and have very friendly and helpful customer service. Defiinetely i will choose Lotus next time!
Mateusz rented a vehicle in January 2020
Submitted 12. Jan 2020
Good
The pick up was a bit lack of instruction as I don’t see any people or sign at the arrival hall. I don’t know if your guys is there or not until I call your company. By then I learnt Your guy is not here yet and waited about 30minutes after I arrive the arrival hall. Other than that the overall service is okay.
Yat hei rented a vehicle in January 2020
Submitted 13. Jan 2020
Fine
The car was perfect but the quality of service was below expectations for the following reason : 1) In the email prior to departure it said that on arrival an agent would pick us up, so I was expecting to find the agent waiting for us at the door after baggage pickup. But the agent wasn't there and we had to wait for a very long time in the lobby with no instructions as to where to wait or what to do. At some point we even thought the agency had forgotten us. 2) I was forced to take an insurance (actually you don't have to, but if you don't 2700€ are taken from your card and refunded later, but I don't have that much spare money). So the rental cost me almost twice than what I was actually planning on spending, which is pretty annoying considering I chose this agency mainly for the cheap prices. 3) When we asked the guy to help us with the GPS he said he didn't know how to use it cause he has never used it before. This is a very unprofessionnal answer. 4) When we arrived to give back the car at 1am I had to call a number so that the staff comes. So basically if someone has no mean to make a phone in Iceland they have to wait until morning ?
Pierre rented a vehicle in January 2020
Submitted 06. Jan 2020
Outstanding!
My general experience overall was 10/10. Free shuttle from airport to the office to collect the car. The guy who dealt with us was brill, very smooth fast transaction. Was able to return the car in the early hours on a Sunday and get the shuttle bus directly outside the office back to the airport. Also received a discount on petrol and free coffee coupons from Reykjavík’s main gas stations. Would also like to mention that the customer support before renting the car was so good, genuine and fast with replying. Didn’t try to up sell any cars or insurances.
Caitriona rented a vehicle in January 2020
Submitted 08. Jan 2020
Outstanding!
My experience, start to finish, was excellent. Friendly customer service, honest and detailed presentation of my insurance options and things to watch out for on Iceland roads, efficient shuttle ride to/from the airport, and the car was exactly what I needed for driving north in the winter. Heavy and stable, and had enough use that I didn't feel the need to be overly careful on the road as it was clearly an "experienced" car -- definitely will check with Icerental 4x4 first next time I come to Iceland :-)
Nicholas rented a vehicle in January 2020
Submitted 06. Jan 2020
Excellent
Our general experience with the company was good - customer service was fine, the car itself great. We also had a wifi, which worked very good, and a GPS with was the only minus of the rental - apart from addresses in the capital city, we had problems to find other addresses (e.g. of guesthouses) in other parts of the country. So we had to use google maps anyway. But in general, I recommend MyCar Rental.
Aleksandra rented a vehicle in December 2019
Submitted 06. Jan 2020
Good
The car was not as new as expected and with a few minor bumps and scratches, but everything was fine. We felt secure in the Icelandic crazy weather. The staff were friendly.
David rented a vehicle in December 2019

Why book through Northbound?

Best Price Guarantee

If you find the same vehicle from the same supplier elsewhere, we'll match the price with no added or hidden fees

No Hidden Fees

We do not add any fees on top of your final price, what you see is what you get!

Free Cancellation

We will cancel your booking on request, no questions asked, provided there are more than 48 hours until the pickup date.

Customer Support

We deliver fast responses to your queries with a very high customer satisfaction rating

Dispute Support

Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.