Reseñas de
Thrifty Car Rental in Iceland

368 Reseñas
9.43

About

Thrifty Car Rental in Iceland is a popular choice for travelers seeking a reliable and affordable vehicle for their journey. Known for their wide range of vehicles, flexible rental options, and excellent support, Thrifty ensures a smooth and enjoyable travel experience. Their convenient locations throughout Iceland make pick-up and drop-off a breeze.

Renting through Northbound allows you to take advantage of Thrifty's offerings with the added assurance of our Best Price Guarantee and Free Cancellation policy. The reviews from Northbound customers highlight Thrifty's commitment to quality and customer satisfaction. Many customers have praised the condition and performance of the vehicles, the ease of the rental process, and the value for money.

One reviewer appreciated the upgrade to a Mazda CX-5, while another highlighted the convenience of extending their rental period. The sense of security provided by Thrifty's vehicles, especially when navigating Iceland's challenging terrains, is a recurring theme in the reviews. Choose Thrifty Car Rental through Northbound for a worry-free and memorable Icelandic adventure.

Reseñas

9.43
368 total reviews
Fantastic!
5-Star
82%
4-Star
15%
3-Star
2%
2-Star
1%
1-Star
0%
Staff
9.7
Value
9.3
Cleanliness
9.7
Pickup
9.3
Dropoff
9.1
Condition
9.5

7 3-Star reviews for Thrifty Car Rental

Verified reviews from our customers that rented a car from Thrifty Car Rental

Submitted 18. Dec 2021
Fine
The staff were very kind but when we arrived we were forced to upgrade our car that I had already paid for in full, which cost extra. I felt like everything was designed to cost more money when you got there so the price I found online didn’t matter at all and that was very frustrating.
Kailee rented a vehicle in December 2021
Submitted 03. Sep 2019
Fine
Not as comfy car as we are used to renting but served the purpose and had plenty of room for luggage and 4 people and a few groceries. Somewhat utilitarian and noisy inside while driving.
Matthew rented a vehicle in August 2019
Submitted 21. Aug 2019
Fine
This was an okay option to use. However Thrifty was not that easy to return the car before the time that they open at 5 am. I sent them an email to confirm, but they still have not responded to verify.
Paul rented a vehicle in August 2019
Submitted 09. Dec 2017
The car itself was fine and the process of collecting was easy. The drop off, on the other hand, was a shambles. We were told on the day of collection that the last shuttle would leave at 16:30, but we had rented the car until 18:00. The collection point is a long way out of town. We were told that we'd have to get a bus or taxi back. Given this hadn't been told to us earlier, we couldn't change our plans. No clear instructions were given about how and where to get a bus. When we dropped off the car at 17:30, the office was closed, so we could have realistically dropped the car off the next morning... We tried to get a bus, but they only accept cash, which we didn't have, nor did the cash point in the nearby petrol station work. So we had he option of walking for an hour and a half in -7 degrees or getting a taxi that cost us over £30 back to the centre, pretty much defeating the point of renting a car in the first place. A simple solution wold have been to let us know about this situation earlier so we could plan for it, or to provide a proper shuttle service. 4.5/5 for collection, 0/5 for drop-off. Would not recommend based on our experience...
Edward rented a vehicle in December 2017
Submitted 22. Mar 2017
Car was nice and booking process was easy. We had issues with the pickup and return of the car, therefore the low rating. They came late to pick up, couldn't accommodate all of us (despite previous alignment via eMail) and there drop-off instructions were not complete (closing time not mentioned).
Mihaela rented a vehicle in March 2017
Submitted 27. Feb 2017
Fine
Overall we were pleased with the booking experience through northbound, we found the website easy to use and a great selection of hire vehicles. Unfortunately we were left disappointed when we arrived at the rental office, after finding the 2016 XC90 had been subbed for a much older Ford Expedition which neither myself or my husband felt was a satisfactory replacement. When my husband raised it with the sales person we were told quite abruptly that we were being given the Ford as there were no Volvos. The condition of the car inside was quite unsatisfactory, and our first task was to clean out the rubbish left by previous drivers. Based on our experience we would not deal with Thrifty again.
Michael rented a vehicle in February 2017
The Supplier Response:
Dear Michael, I am sorry to hear that you were unsatisfied. I will look into your rental and contact our Fleet Supervisor. Thank you.
Submitted 27. Sep 2016
Fine
Three things made my mind to rate as 3 for thrify service. Firstly , I sent email once to your service northbound which is about how can I pick my care when my airplane is landed, and the answer u replied was someone will wait me in the hall of airport, but no one is here... , after a panic waiting for 20mins, I tried to make a call to thrifty, and got the replied plz taking shuttle bus to thrifty by yourself. That is totally different from what you said in mail and very irresponsible service. Secondly, when the staff gave the car to me, he said I dont need to check the car , since I have had the highest insurance with zero self-deduction on SCDW, anyway it makes me a feeling like how well for the car is is not important to my life on the trip, the only thine staff cares is , hey you dont need to pay for damage of car so we dont need to pay attention to waste time to check car. However how ironic is when i return the car, another staff which may be more responsible or it is a standard SOP, he spend 1 mins to check car, much more than prior staff who turning in car to me. The last thing is at the time I picked my car, I found that two tires do not fit the tire rims. More specifically , the position of tire rims has been moved to a place which is not its origin, there is a gap between tire and tire rims, which may be around 1 centimeter. To be honest, I am lack of ability to judge how fit should tire and tire rim be as normal, I can only say I judged by distinguishing others car of thrifty from mine , and none of them is in a similar situation as mine. It looks unstable and unsafe. Unsurprisingly, the staff responded my query which is "It is totally normal situation and there is no way to change another car to me. In my opinion , I would say Thrifty service on staff, and car maintenance only deserves 3 points , and the rental bills I paid is totally much higher than its level. PS: the car body is dirty when I picked up anyway.
Mengjung rented a vehicle in September 2016

Why book through Northbound?

Best Price Guarantee

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