Les examens de la
Lava Car Rental in Iceland

1488 Revues
9.09

Revues

9.09
1488 total reviews
Excellent
5-Star
83%
4-Star
13%
3-Star
3%
2-Star
1%
1-Star
0%
Staff
8.9
Value
8.8
Cleanliness
9.5
Pickup
8.9
Dropoff
9.4
Condition
9

1449 reviews for Lava Car Rental

Verified reviews from our customers that rented a car from Lava Car Rental

Submitted 12. Jan 2024
Good
Verry nice car, no problemen at all. Good service and a good price. Shuttle taxi was also good aranged. See you guys next time. Thnx
Irving rented a vehicle in December 2023
Submitted 17. Dec 2023
Outstanding!
Absolutely amazing service and an outstanding car. When we were held up after losing our luggage, I rang lava and they came straight away to collect us. After a 23hr flight we needed smooth transition. Every one was polite, professional and very informative. A very streamlined service. Extremely happy
Christopher rented a vehicle in December 2023
Submitted 04. Dec 2023
Outstanding!
Everything was smooth and clear. Booked a Suzuki Vitara, but received a Mitsubishi Eclipse Cross PHEV - a really good car! All in all, best value for money including the additional optional coverage. No hidden costs, all perfect. Pick up and drop off was also extremely smooth.
Spencer rented a vehicle in November 2023
Submitted 20. Nov 2023
Good
The staff was not very friendly, no smile nothing, this was a bit irritating for us. a bit more informations about the nationalparks or even the car would be helpful Also the booked WIFI did not work in the car, we called 3 times, but no response. After 2 calls we were picked up at the airport, then everything was smooth. Tha car itself has been great, and in the end we had a great holiday.
Jessica rented a vehicle in November 2023
Submitted 24. Nov 2023
Fantastic!
I felt the car handled well and was in good condition.
Twyla rented a vehicle in November 2023
Submitted 09. Jan 2024
Outstanding!
The team at Lava helped make our experience in Iceland get off to and end in a great way. The ease and professional way we were able to rent the car was absolute first class. We rented the Dacia Duster and highly recommend the car and Lava Car Rental. Thank you so much The Dennys
Robert rented a vehicle in November 2023
Submitted 17. Nov 2023
Outstanding!
This was my 2nd time renting from Northbound/Lava, and it was seamless and easy! The car was in great shape, and everything was clear with my contract, etc. They don't push the insurance on you too hard which I appreciated, because I have my own. I'll definitely recommend and keep using them!
Jordan rented a vehicle in November 2023
Submitted 14. Nov 2023
Outstanding!
Perfect very comfortable
Damiano rented a vehicle in November 2023
Submitted 11. Nov 2023
Outstanding!
We were upgraded on the car that we originally hired upon arrival which was very nice. We did get the full protection for the car which was a little pricey but didn't want any unexpected costs. Overall very good.
Joshua rented a vehicle in November 2023
Submitted 23. Nov 2023
Outstanding!
My recent experience renting a car through Lava Car Rental via Northbound was nothing short of excellent. This collaborative effort between the two entities resulted in a hassle-free and efficient rental process that greatly enhanced my trip. Booking Process: Utilizing the Northbound platform to access Lava Car Rental's services was a breeze. The interface provided a seamless experience, allowing me to browse available vehicles and complete my reservation with ease. The integration between the third-party service and Lava Car Rental ensured a smooth booking process. Customer Service: The staff at the rental location, affiliated with both Lava Car Rental and Northbound, exhibited the same level of professionalism and efficiency. They seamlessly coordinated my reservation, ensuring a swift and pleasant experience from start to finish. Their dedication to customer satisfaction was evident throughout. Vehicle Quality: The vehicle I rented was in impeccable condition, a testament to the meticulous maintenance standards upheld by Lava Car Rental. It was clean, well-maintained, and provided a comfortable and reliable driving experience throughout my journey. Return Process: Returning the car was just as effortless as the pickup. The joint effort between Lava Car Rental and Northbound ensured a swift inspection and a seamless check-out process. The final billing was accurate and efficiently processed.
Calvin rented a vehicle in October 2023
Submitted 01. Nov 2023
Good
Good nice drive
Parvinder rented a vehicle in October 2023
Submitted 25. Oct 2023
Fantastic!
It was a great car and we'll speed. the service at Lava was excellent. My only criticism is the map for where to meet the pickup from the airport was ambiguous and they should have had a vehicle which was sign written so we knew where to get our pickup. As it was we had to phone them twice and ask dozens of drivers if they where from lava. Apart from that excellent experience
David rented a vehicle in October 2023
Submitted 19. Oct 2023
Outstanding!
Joan rented a vehicle in October 2023
Submitted 13. Oct 2023
Outstanding!
Everything was great! Customer service and our car were amazing! I could not have completed my amazing Iceland trip without this company. Thanks for helping make my first experience in Iceland as great as it was!
Gary rented a vehicle in October 2023
Submitted 07. Oct 2023
Fantastic!
All went fine with Lava Rental Car. When we arrived they upgraded our selected car to a Mitsubishi Cross Eclipse (4WD, Hybrid-Electric, automatic gears) without any additional charge. The car performed well, and the return process and shuttle service was efficient/quick. Only bit of concern on our side was that no return receipt was provided at the exact time of return, and instead we've just received it a couple hours ago (they advised a day of delay for that). While this might not be a problem for us, and in our case it caused no trouble, the 24 hour gap could be a source of issues and disputes in case Lava Rental decides to charge customers that did not book the Full Insurance. Our experience is that the correct approach would be to deliver a receipt at the time of return, just in case! In any case, it's just a small detail on an otherwise good service provided by the company. Hope that feedback is useful for you!
Hector rented a vehicle in September 2023
Submitted 02. Oct 2023
Good
We did not receive the car advertised. We received a Mitsubishi that had no front license plate and was terribly out of balance. We were not told about the tolls and then were charged a fine upon return.
Henri rented a vehicle in September 2023
Submitted 04. Oct 2023
Very Good
We ordered a Dacia and get a better Hyundai, the Service To get the car was good. All relevant Infos were sent before.
Peter rented a vehicle in September 2023
Submitted 23. Sep 2023
Outstanding!
Wir hatten mit drei Mitarbeitern zu tun, einer war sehr freundlich, die anderen beiden nicht. Das Auto war super, allerdings war der Scheibenwischen defekt, was heißt auf der Fahrerscheite schmierte er. So was sollte in einem Land wie Island, bei dem immer mit Regen zu rechnen ist, vorher getauscht werden. Die Fußmatten waren extrem rutschig, sogar gefährlich beim einsteigen.
Thomas rented a vehicle in September 2023
Submitted 25. Sep 2023
Outstanding!
We reserved a Vitara, but the car wasn't quite ready when we arrived. Soon after, we were given an Eclipse Cross PHEV, an upgrade for no additional charge. Staff was very nice, and the car ran great for our 11 day trip. The one thing that was missing was an explanation on how to charge the hybrid - I never had one before, and didn't try it on the road. I was very happy with the ride and handling, and got better gas mileage that I expected for an AWD. Check in was very smooth. Overall very happy with our choice.
William rented a vehicle in September 2023
Submitted 29. Sep 2023
Fantastic!
Jacopo rented a vehicle in September 2023
Submitted 27. Sep 2023
Outstanding!
We actually got an other car - Mitsubishi Eclipse Cross which was a good surprise as it was a really good car for our Iceland road trip. Rental office was quick and efficient giving all necessary details about the rental as well as driving in Iceland. Highly recommend!
Riiko rented a vehicle in September 2023
Submitted 15. Sep 2023
Outstanding!
Since no Dacia Duster was available, we got a Mitsubishi Eclipse, automatic. We were very pleased with the car.
Julienne rented a vehicle in September 2023
Submitted 27. Sep 2023
Outstanding!
Hi,The car has been change to M Eclipse PHEV. It’s a nice car, I have a great fun to drive.
Cheng nan rented a vehicle in September 2023
Submitted 18. Sep 2023
Outstanding!
David rented a vehicle in September 2023
Submitted 13. Sep 2023
Outstanding!
We do not have the opportunity to appreciate the car cited above but we were very satisfied with the Mitsubishi Éclipse Cross PHEV that was rented to us.
Rejean rented a vehicle in September 2023

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