Les examens de la
Lotus Car Rental in Iceland

687 Revues
9.34

About

Lotus Car Rental, a local, family-owned Icelandic company, offers a wide range of reliable vehicles. Known for their five-star customer service, they ensure a memorable trip for tourists. Booking Lotus through Northbound guarantees a seamless process, best prices, and excellent local customer support. With Northbound, you're not just renting a car, you're gaining a partner committed to making your Icelandic adventure unforgettable.

Revues

9.34
687 total reviews
Fantastic!
5-Star
88%
4-Star
11%
3-Star
1%
2-Star
0%
1-Star
0%
Staff
9.5
Value
8.9
Cleanliness
9.5
Pickup
9.3
Dropoff
9.6
Condition
9.3

659 reviews for Lotus Car Rental

Verified reviews from our customers that rented a car from Lotus Car Rental

Submitted 01. Jun 2023
Outstanding!
Very nice service. Every time i had a question or needed help with something i got it and they answered quickly and solved my problems ( change car and find a alternative to my first choise ). They was fast ,very helpful and i give them 10 stars out of 10. Every thing was very smooth and exaktly as promised.
Eileen rented a vehicle in May 2023
Submitted 27. May 2023
Very Good
Great You should inform people how the tunnel toll's work. We received access charges because we did not know the process.
Rod rented a vehicle in May 2023
Submitted 01. Jun 2023
Outstanding!
Good service for Lotus Car rental, they have more efficient checkin and return car. I do highly recommend this company
Josephine rented a vehicle in May 2023
Submitted 31. May 2023
Outstanding!
Was a nice a clean car.
Claus-peter rented a vehicle in May 2023
Submitted 03. Jun 2023
Outstanding!
Sandra rented a vehicle in May 2023
Submitted 05. Jul 2023
Very Good
We were happy with our rental overall until it came to returning the vehicle. Apparently since we rented a new vehicle they did not have a fuel card for us. We were told to keep our N1 gas station receipts and that we would be given a refund upon return in replacement for the fuel card. We have not received a refund to date, customer service has been unresponsive and it was been well over a month now. Unfortunately I would absolutely not recommend Lotus to anyone given the lack of care upon return of the vehicle, which is a shame as it was over something as petty as a roughly $60CAD fuel refund that we were told would be honoured. This is extremely disappointing given an otherwise satisfactory experience.
Jacob rented a vehicle in May 2023
Submitted 19. May 2023
Excellent
very good car, we were absolutely satisfied
Brigitte rented a vehicle in May 2023
Submitted 11. May 2023
Outstanding!
Very smooth process and felt very well looked after. Rental was very organised and no issues. Everything explained well.
Susan rented a vehicle in May 2023
Submitted 09. May 2023
Outstanding!
Everything was easy, and they were flexible when our flight changed and I asked them to pick up the vehicle earlier. We had a low tyre pressure warning after pick up, so we had to stop to put some air, but it was an easy fix. What I would recommend for others is to go for the platinum insurance, we only had the basic one, and I was stressed the whole time as I wasnt familiar with how many of gravy roads Iceland has. I was super careful and had no gravy or sand damage, but it was extra stress on me.
Katinka rented a vehicle in April 2023
Submitted 02. May 2023
Outstanding!
best and friendly service i have ever had
Manuela rented a vehicle in April 2023
Submitted 03. May 2023
Very Good
We originally chose Northbound for a trip that we had to cancel due to the pandemic. Based on the good customer service we received then, we decided to stick with Northbound when we re-booked the trip.
James rented a vehicle in April 2023
Submitted 05. May 2023
Outstanding!
We got a newer Kia. Took us everywhere we needed. Good little car.
Aigor rented a vehicle in April 2023
Submitted 19. Apr 2023
Outstanding!
Amazing!
Spyros rented a vehicle in April 2023
Submitted 25. Apr 2023
Outstanding!
The reservation was easy, the car was perfect and the shuttle from and for the airport was OK ! I really liked the fact that some extra insurances were offered but without pressure of taking one of them. The car we rented was exactly the one we got. And people at the lotus car office were friendly ! Great time for us !
Anne-gaelle rented a vehicle in April 2023
Submitted 23. Apr 2023
Good
Laurens rented a vehicle in April 2023
Submitted 11. Apr 2023
Outstanding!
Really excellent and friendly staff who were so helpful when we were delayed.
Louis rented a vehicle in April 2023
Submitted 14. Apr 2023
Outstanding!
Very happy with service. Car was fab.
Benjamin rented a vehicle in April 2023
Submitted 14. Apr 2023
Outstanding!
Iwona rented a vehicle in April 2023
Submitted 13. Apr 2023
Outstanding!
Mathew rented a vehicle in April 2023
Submitted 15. Apr 2023
Outstanding!
Giulia rented a vehicle in April 2023
Submitted 09. Apr 2023
Outstanding!
A perfect car the Icelandic roads with good boot space and safe handling in wind and rain
David rented a vehicle in April 2023
Submitted 10. Apr 2023
Outstanding!
Very nice vehicle. We put on 1800 miles. When I dropped it off they asked for the Wi-Fi. I said I never received one was I suppose to? If I paid for it I never had wifi
Michael rented a vehicle in April 2023
Submitted 11. Apr 2023
Very Good
It was a great reliable vehicle !
Lucy rented a vehicle in March 2023
Submitted 27. Mar 2023
Outstanding!
Good rental, I recommend
Maxime rented a vehicle in March 2023
Submitted 19. Mar 2023
Outstanding!
Excellent in all departments. Thankyou.
Stephen rented a vehicle in March 2023

Why book through Northbound?

Best Price Guarantee

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Pas de frais cachés

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Annulation gratuite

Nous annulerons votre réservation sur demande, sans poser de questions, à condition qu'il reste plus de 48 heures avant la date de prise en charge.

Customer Support

We deliver fast responses to your queries with a very high customer satisfaction rating

Dispute Support

Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.