Recensioni per
Lava Car Rental in Iceland

1488 Recensioni
9.09

Recensioni

9.09
1488 total reviews
Excellent
5-Star
83%
4-Star
13%
3-Star
3%
2-Star
1%
1-Star
0%
Staff
8.9
Value
8.8
Cleanliness
9.5
Pickup
8.9
Dropoff
9.4
Condition
9

1449 reviews for Lava Car Rental

Verified reviews from our customers that rented a car from Lava Car Rental

Submitted 29. May 2022
Excellent
Excellent car
Glenn rented a vehicle in May 2022
Submitted 01. Jun 2022
Good
The vehicle was fine, but I did have a problem near the end of my trip. I got a flat tire, the tire was not able to be removed from its cage underneath the vehicle. I had to call roadside assistance, he spent an hour with hammer and chisel getting the tire out. This is not safe, especially if I had been somewhere more remote. The tire was extremely worn down due to misalignment. Lava refunded me the very expensive roadside charge and apologized for the tire. They sure be making sure the spare tire is accessible.
Linda rented a vehicle in May 2022
Submitted 31. May 2022
Fantastic!
we booked this car and the experience right from our booking until return went really smooth. the shuttle service to airport was really handy and is 24x7. It was a very easy process overall. Would highly recommend.
Tulika rented a vehicle in May 2022
Submitted 08. Jun 2022
Outstanding!
I couldn’t be happier with my experience renting from Lava Car rental. I really felt like the staff wanted to make sure I enjoyed my time in Iceland. The emails before arrival were super helpful. The van was easy to find. We got some good travel tips (wouldn’t have gone to Secret Lagoon!) and advice on driving in Iceland. Emails during the trip offering to answer questions were also helpful. Check out was very smooth. Dropped car and got shuttle to the airport very quickly. The car, 2019 white Dacia Duster 4x4, worked great for our family of 5. We did the full ring road but never needed the 4x4. Trunk fit 5 roller bags and several backpacks no problem. Would have loved cruise control too but the speed limiter function was good enough. Overall, highly recommend Lava Car Rental.
Aaron rented a vehicle in May 2022
Submitted 25. May 2022
Outstanding!
We loved our camper! It was pretty basic, but we didn't spend a lot of time in it except to sleep and store our stuff, so it worked for our purposes. It was also a great price so we didn't expect many bells and whistles. The rental process was easy and the van was clean, ran well, and was gas efficient. There was a check engine light on for most of the trip but they assured us when we picked up the rental that it would be fine, and it was! We drove it a lot and never had issues.
Denise rented a vehicle in May 2022
Submitted 27. May 2022
Outstanding!
Great experience.. hopped right in shuttle upon airport arrival at 5 am, quick trip to rental location.. car was ready, clean, worked great, drop off was easy..
Joshua rented a vehicle in May 2022
Submitted 31. May 2022
Outstanding!
As a mode of transportation it was flawless, as a camper it had a couple of minor issues, like the water container leaking. Nothing too bad, just a slight nuisance.
Aleksandar rented a vehicle in May 2022
Submitted 01. Jun 2022
Very Good
We really enjoyed our road trip around the ring road in this van. The van itself did the job. A few things we complained about - we were given a very small cooking pot that could not make food for 2 people if 1, we were given tiny square curtains that did not keep light out of the van, one of the camp chairs we were given was broken, we are pretty sure the exhaust fan for the interior of the van did not work. We raised these complaints to the company and they responded promptly and were very kind in reimbursing us for a new pot. Overall, the van was suitable and our experience with the staff at Lava car was great, just some questionable quality depending on which car you get.
Natalie rented a vehicle in May 2022
Submitted 24. May 2022
Outstanding!
It was a perfect fit for our journey. Functional and versatile. Plenty of room for the two of us (and our too much luggage). It would easily accommodate another persona and their luggage or four people who are more efficent packers than my daughter and I were.
Heather rented a vehicle in May 2022
Submitted 22. May 2022
Outstanding!
Mario rented a vehicle in May 2022
Submitted 24. May 2022
Fantastic!
On the whole the 2017 Dacia Duster is a spacious, good value car and was an ideal choice for the variety of road surfaces found in Iceland! There was more than enough room for four occupents plus baggage. The only slight criticism with the car was a lack of lumbar adjustment for the drivers seat. Lava Car Rental was extremely efficient and helpful with the pick up and drop off process.
Kevin rented a vehicle in May 2022
Submitted 21. May 2022
Good
Hedde rented a vehicle in May 2022
Submitted 16. May 2022
Fantastic!
There were a few cosmetic remarks, but overall the car was perfect for its age. Technical problems with the sensors. But apparently this model has this weakness. I traveled nearly 2500 km. And everything was fine.
Georgi rented a vehicle in May 2022
Submitted 22. May 2022
Good
The experience with LAVA could have gone way better; the vehicle had multiple issues and ultimately LAVA also admitted that they should have checked it better before handing it out to me. The refrigerator was not working properly, the backdoor did not open/was blocked, the gas stove can was almost empty already, the electricity ports in the back of the van (usb and 12V) were not working well, the water tank was leaking and the inside of the car smelled TERRIBLY: probably they painted the wooden plates in the van very recently and did not let the air inside the van change or just breathe, so it really felt like toxic fumes when I first got into the car. Eventually after 3-4 days the smell situation was better, but still not ideal. On top of it, on my first night, when it was time to go to sleep, I tried to make the bed and only then I realized that the 2 mattresses in the car were not matching in size, meaning I had to sleep on only one (there was no room to align them together). In my case, this was a "small" issue cause I traveled alone. But in the case this had happened to a couple, that would have been a huge problem, making it not possible for two persons to sleep in the van. On my second day I went back to LAVA office and asked for another mattress and to check everything else, cause I had to spend 15 days in that car. Martin, the employee who took care of me was really kind and helpful, and also very sorry for all the issues. They offered me to change car but honestly the one they offered was even worse (refrigerator and water tank were not "fixed" and at every turn they would have fallen on the ground), so I declined this offer. I have to mention, when the mechanic guy came out and I asked to check the backdoor and fix it, he answered with "I have to go to lunch now". It was 11am and I was already there waiting since almost 90minutes. He took a hammer and "fixed" the backdoor. I then apologized, thanked him and said I would leave. Worst icelandic experience of my 2 weeks. All around, I knew the Nissan NV200 was the cheapest option, and in all honesty I have to mention that the car (engine, tiers etc.) worked smoothly; but it is BY FAR very different from the pictures on the Northbound website. If I had known that, I would have gone for a different model. LAVA then tried to make it up for it and refunded me with 250€ at the end of my trip, which was nice even though it is not much at all. At least they appeared to be sorry and apologized for all inconveniencies. I am also sorry I had to go through this, I am a very easy going person and I don't like to complain etc., but in this case it was all just too much. Regarding Northbound, you guys offer an amazing service and what I value the most is your customer support. I have been in touch with Thordis for weeks and she always found the time for replying to my many emails. Simply awesome!! I know that in Iceland the competion in the car rental field, with camper van and so on, is very tough; nevertheless, opting for the cheap solution and selling it as a "great offer" when it really is not so great, might work as a boomerang. So my suggestion is either to lower the price for this old models with huge amount of km (my Nissan had more than 140.000 km when I picked it up) or to offer better solutions for newer models. Thanks again, Luca
Luca rented a vehicle in May 2022
Submitted 02. May 2022
Good
Car was ok, but with lot of scratches. The arrange thing for me is that Lava Car Rental didn't give me any documents after car returning. They Just said that everything is ok.
Filip rented a vehicle in April 2022
Submitted 01. May 2022
Excellent
We enjoyed our experience with the van rental. The van had everything we needed for our trip and drove very well. It was also very good on fuel which kept our fuel cost down so that was a plus! When we picked the van up it did already have some superficial damage but these defects were recorded by a member of staff so that didn't bother us at all. Overall our experience with Lava was a great one, when we mentioned that the offer we chose on the website stated free GPS, we were actually upgraded to wifi due to the GPS holder being broken so that was very kind of you. Only reason I have given 4.5 stars instead of 5 was because our cool box in the back of the van unfortunately stopped working half way through the trip. Also, I think it would be a great idea to include a jump pack in all rentals just in case, especially for Iceland travelers due to the periods of time which can pass on the road without coming across another car or village for help. Luckily we didn't need one but like I said, I think it would be a good idea for future reference. Thank you!
Shannon rented a vehicle in April 2022
Submitted 20. Apr 2022
Good
Booking through Northbound was flawelss and without any complications. The car itself could use some maintenance, but nothing serious, so overall it was a very good experience :)
Dominik rented a vehicle in April 2022
Submitted 20. Apr 2022
Outstanding!
Car was a bit old but did its job perfectly, staff is very friendly and professional, clear information and no problems at all. Highly recommended.
Christian rented a vehicle in April 2022
Submitted 23. Apr 2022
Outstanding!
We had a brand new Hyundai Tucson and it was PHENOMENAL!
Lewis rented a vehicle in April 2022
Submitted 16. Apr 2022
Good
Everything was good.
Arturs rented a vehicle in April 2022
Submitted 20. Apr 2022
Outstanding!
Awesome experience with Lava Car Rental. They were helpful and everything went well. We will visit again in 2 years and for sure will rent an electric car. If Lava / Northbound could provide it by then, we will use yout services again.
Razvan rented a vehicle in April 2022
Submitted 13. Apr 2022
Good
We rented the lava camper for 8 days! It was wonderful. It was a great way to see Iceland and complete the ring road! We were able to see so much more while using this camper van! Service was fast and friendly! My only complaint about the lava car would be there was no window curtains, which made changing in the van quite difficult. We ended up having to make a make shift curtain with a blanket but all other similar camper vans we noticed while at campground had a curtain which would have been convenient. Also there was a few times some dash lights came on (on and off) for our 8 day trip but they went off eventually and didn’t affect our driving at all. Overall I would recommend lava car to anyone looking for an affordable way around Iceland’s ring road!
Anthony rented a vehicle in April 2022
Submitted 09. Apr 2022
Good
We liked the price and how everything you needed was included. We had a couple of problems with the van, the passenger window never rolled down. Didn’t know if it was stuck or frozen? Also, found it strange that there was no handle to open the side sliding door from the inside.
Courtney rented a vehicle in April 2022
Submitted 31. Mar 2022
Excellent
Using Lava was fine pick up and drop off from the terminal worked well. The Duster was OK but well used and gave no issues. This rental was cheaper than most and perfectly acceptable.
John rented a vehicle in March 2022
Submitted 25. Mar 2022
Outstanding!
Perfect car for touring on Iceland. Simple, sturdy, did the job.
Andras rented a vehicle in March 2022

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