Recensioni per
Lava Car Rental in Iceland

1490 Recensioni
9.09

Recensioni

9.09
1490 total reviews
Excellent
5-Star
83%
4-Star
13%
3-Star
3%
2-Star
1%
1-Star
0%
Staff
8.9
Value
8.8
Cleanliness
9.5
Pickup
8.9
Dropoff
9.4
Condition
9

1449 reviews for Lava Car Rental

Verified reviews from our customers that rented a car from Lava Car Rental

Submitted 30. Nov 2021
Outstanding!
We booked a Nissan X-Trail for 7 seaters from Lava Car Rental through Northbound during the week of Thanksgiving. First time of using both companies, in general the experience was really good. Booking process with Northbound was easy and clear. Received email confirmation right away after booking. On November 22, our flight arrived 30 minutes earlier than scheduled, we were picked up within one hour by Lava Rental rep and were driven to the rental office, which is not far from the airport. The office appeared well set up, no waiting line and the check in process was smooth. At the first, the car appears to be smaller than the typical 7-seater SUV at home, and we struggled a bit to consolidate all the bags and settle 6 people in it. I did ask if there was another bigger car available and was told that was the last one. It was dark outside, we used the iPhone flashlight to check the car around and found two dents on both side of the door, we notify the office that they said a note was made for that. For the next six days, we drove the car in the southern part of the island, it worked very well, no complains. There was some snow and ice on the road, but with 4X4, no issues at all. We stopped at N1 gas stations for diesel, there is a discount card on the key chain, but somehow it didn’t work properly. Maybe we should’ve asked about how to use it. The return process to the rental office was quick and easier too, we were able to fill the gas tank full before returning it and make it to the office one hour earlier. Overall, the experience was much better than expected, comparing to some scary stories heard over internet. We plan to go back to Iceland again in a different season and would like to use the same service again.
Zhaohui rented a vehicle in November 2021
Submitted 19. Nov 2021
Outstanding!
Great experience, friendly staff.
Courtney rented a vehicle in November 2021
Submitted 21. Nov 2021
Dear northbound Team, thanks for the opportunity to comment. The land and the people were fantastic. I really did enjoy my time in Iceland, even though the weather wasn't always kind during the trip. Unfortunately I have to raise a few points regarding my rental. From a riding perspective the car was doing more or less a fine job, even though the rainsensor for the wipers was broken, so the wipers only knew stop or full throttle. In a little bit of rain this was very infuriating, as you had to manually adjust all the time. Additionally the breaking pads in the front were faulty and were gone after a few hundred kilometers which made the onwards journey not only a bit nervewrecking, but looking back also a bit dangerous. This was also a big part, why I ended my trip two days early and gave the car back on the 18th of November and not as booked on the 20th. Overall the condition of the car was not completely as I imagined. In the windshield there was a gravel damage which if it was not properly handled beforehand, could have easily damage the windshield further. Additionally the car had on both front doors damages from overextending the doors from wind, as well as different other damages on the chassis. Considering the overall condition of the car, looking back I would not choose the same insurance package again... Also: The lighting in the back was not working. Not the two small booklamps and not the light on the ceiling, which was supposed to be the main light in the back. The only light working was the one for the back door which was linked with the car main battery, which always runs the danger of depleting the main battery. Also the interiour was very dirty and moldy. This did have an impact on breathing. And I never fully felt comfortable. The camping gear provided with the rental was in parts faulty or broken. Case for the gas stove was broken, one chair provided etc. I am not an overly picky person, but all in all I expected something a bit different. As I was already a few kilometers into my journey when I noticed all these things, I decided to keep going, but with faulty breaks during the challenging weather on a roundtrip of whole Iceland I did no longer feel safe. Therefore the earlier return. I raised these concerns very early to Lava Car Rental, but never got a reply or a comment. When I returned the car and raised my points again in person the clerk in charge assured me, that he would have his boss look over my concerns. Until now, I did not get any amendmend from their side. Also the interiour of the car was very spartanic and not at all as I imagined it. As it was functional this was no great concern, but there was a only a cheap fitout of the car with wooden boards with no insulation whatsoever, which made it necessary to run the heating system the whole time and to position oneself away from the outside walls, which were blank metal. Summary: - The car was functional, but faulty in parts; maybe even dangerous with faulty breaks and also with the mold an health hazard Best regards Bastian
Bastian rented a vehicle in November 2021
Submitted 11. Nov 2021
Outstanding!
The car was great and the experience with Lava Rental too.
Susy rented a vehicle in November 2021
Submitted 06. Nov 2021
Outstanding!
Excellent
Mattia rented a vehicle in November 2021
Submitted 12. Nov 2021
Outstanding!
Really enjoyed our ten days with this car. Never once had a problem, went over snow packed roads, sleety roads and rain slicked roads like a champion. Would recommend this car to anyone visiting Iceland and it’s unusual weather changes.
Michael rented a vehicle in November 2021
Submitted 07. Nov 2021
Outstanding!
Friendly service, no nonsense. The car was well equipped for traveling along the roads of Iceland.
Riko rented a vehicle in October 2021
Submitted 08. Nov 2021
Good
The car bring us to the final destination - we had couple of issues because the car need service
Rolf rented a vehicle in October 2021
Submitted 08. Nov 2021
Outstanding!
Easy to rent and everything was clear since minute 0
Alfons rented a vehicle in October 2021
Submitted 21. Oct 2021
The car i was given was a great one, the customer service was great, my only complaint is that for some reason every time I rent from a local car rental the battery malfunctions and this time was no exception, when my battery died I called the car rental place and after almost 30 minutes they told me they weren't able to get someone to help me which means if it wasn't for a good Icelandic man whom helped me i would've been stuck for God knows how long, this is unacceptable specially on a place with a weather like Iceland
Gerardo rented a vehicle in October 2021
Submitted 12. Oct 2021
Lava Car Rental - the folks that work there were very pleasant. The first vehicle we were given was not good (a Dacia Duster). It had some issues, one of which that stood out was it pulled to the left when you used the brakes. It died on us the very first morning. 17kms into our trip we parked it correctly at the Blue Lagoon, when we came out the vehicle would not start, nor would it jump from the security van assisting us. We spoke to the rental center during this time, but it was one gentleman working and another on lunch. Thankfully we were able to pop start it and get it back to the rental center. There we exchanged it for another vehicle (they gave us another Duster). This car seemed better at first, but we quickly realized it had its own issues. The shocks on the vehicle must have been very old, as they car bounced like a 70’s Cadillac. The wipers were worn out and on the second day coming back from the North we had to detour to Reykjavik for new wipers. They did kindly reimburse me for those when I turned in the car. The vehicle itself had an electrical fault somewhere and had a warning light that came on 3 days into our trip. It also had a bad TPMS sensor, so after we figured out that a tire was not actually going low, it was just the sensor, we ignored it. Otherwise the car worked. Maybe had we received a different car I would give them a better rating, but the vehicle had over 200,000kms on it and seemed like it needed some basic maintenance. I wouldn’t say avoid them as I believe they are a good company, but beware of the vehicle you receive.
Casey rented a vehicle in October 2021
Submitted 13. Oct 2021
Good
Hi, the car smelled a lot of gasoline when we picked it up, it took 4 days for the smell to go away. The first two days it was pretty unpleasant. Otherwise everything was fine.
Pedro rented a vehicle in October 2021
Submitted 06. Oct 2021
Outstanding!
Great overall experience for us. I would use Lava again. The Dacia was exactly what we needed to tour Iceland. We opted for the portable WiFi and we’re able to use it to navigate and stay connected. That combination made our trip so easy. Your staff was friendly and prompt. The airport transfer was easy. Constructive advice ; the airport shuttle driver needs a larger more visible sign. That was our only point of uncertainty using your service.
Seth rented a vehicle in September 2021
Submitted 04. Oct 2021
Outstanding!
Everything was perfect. Very friendly people.
Niki rented a vehicle in September 2021
Submitted 03. Oct 2021
hi i ordered a fou rwheel drive car with winter tires and the car had slick summer tires i asked to get a car with winter or almost all weather tires and i got an old duster with 160 000 km , a door who had wind dammage and not repared, rear brakes who should have been changed (very noisy on braking) and cardans who made great noise and no refund as the car was priced cheaper than the one i initially choose in summary very bad experience with this company.... i will never rent again with them and am disappointed that you propose this rental company i had always good rentals with you regards yves
Yves rented a vehicle in September 2021
Submitted 29. Sep 2021
Outstanding!
The car was great and performed as expected.
Michail rented a vehicle in September 2021
Submitted 03. Oct 2021
Good
Good car but high fuel consumption
Louis rented a vehicle in September 2021
Submitted 27. Sep 2021
Unfortunately bad experience - poor logistics at airport pick-up - unprepared car (we waited from 01:00 to 02:30 at night for it to be cleaned and released) - the issuer convinced us that Platinum insurance was beneficial, otherwise he would charge us for all the scratches on return, we ended up with a car that would be difficult to find out which scratch was already on it and which was "new" - Normally we probably wouldn't have taken the car (driver's door blown off by a strong wind, windshield cracked by a rock), but what to do when you're falling asleep, you have big plans for a trip in the morning and there's no other car available at the moment... - the car was fine motor-wise and worked well for the entire rental period (a week)
Ivan rented a vehicle in September 2021
Submitted 30. Sep 2021
They forced us to upgrade our insurance booking because, apparently, the basic insurance and no-insurance were exactly the same. That increased our booking in around 300 euros.
Néstor rented a vehicle in September 2021
Submitted 27. Sep 2021
It wasn't the car listed above, it was a Ford Fiesta. I was told it had blue tooth, it didn't or it just didn't work. No mention of blue tooth in the Ford Fiesta audio menu. The car wasn't maintained properly. The back license plate holder had been damaged from a previous user backing into something and never fixed. So after a couple of days of gravel roads and high winds the license plate holder disintegrated and the license plate fell off. Lava were going to charge me for this! But didn't because the GPS device they gave me didn't work very well either. I won't give Lava the lowest rating as the car did get me around but I will never use Lava ever again.
Clay rented a vehicle in September 2021
Submitted 29. Sep 2021
Good
Pick up and return was fine, the car from 2019 had about 70.000 km, which was absolutely okay. The interior was not too clever designed, with some hooks or nets there would have been much more usable space in the back. A bigger issue - the diesel heating system was smelly on the outside and really loud (a knocking) on out- and inside. As it was could we also turned the heater at night on, and even our campground neighbours complained about that noise. But all the rest was fine & we absolutely hat no problems with our cars in 10 days.
Yvonne rented a vehicle in September 2021
Submitted 12. Sep 2021
Outstanding!
The car was exactly what we needed and it worked really wel for us, we are definitely going to come back to Iceland.
Damien rented a vehicle in September 2021
Submitted 21. Sep 2021
Outstanding!
It was ok, but the space for sleeping is for two person not wide enough. The battery hasen‘t worked for using refrigeration and heating system. Lava offered to change the battery in a mechanic shop, but we don’t had the time.
Markus rented a vehicle in September 2021
Submitted 10. Sep 2021
Outstanding!
Great service, great car, just the right size & comfort you,ll need for a short trip !
Rudolf rented a vehicle in August 2021
Submitted 13. Sep 2021
Good
It was a good priced vehicle they only could put some more thought in the lay-out of it. The pots pans and plates that came with it were dirty and the 12v socket in the back of the car didn't work so we only had a cooler if we put it on the front seat while driving. So good priced but definetly not the best minicamper.
Theodorus rented a vehicle in August 2021

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