Recensioni per

Car Rentals in Iceland

Our camper was clean, well-serviced and fun to drive once we figured out the reverse. Would be nice to have some directions in English! But we loved it and we had a lot of fun. We would have appreciated being able to contact Ice Rental when we were late. I realize that they were busy,but we were concerned that our rental would be given away.

It worked really well for our group of 8.

Iceland one of the most beautiful country . One of the most enjoyable Travel.

Car tires was in bad condition. During the trip I had to visit the service and change all the tires. Before that, one tire had to be replaced. The money was returned, but I lost on the exchange rate. The staff was polite.

I liked the car very much! At first I thought it underpowered (I normally drive a Mercedes E-Class, which may explain it!), but after a day I realised that if you use the gears a lot and accelerate hard, it's quite sporty. The seats were comfortable, and we easily had enough space for our luggage (2 people). The tyres on the car we had were not new and one of them got a puncture and we had to change it far away from any garage, but all went well! The car was clean and well presented at delivery (apart from the wheels + tyres - which looked scrappy). The service from Northbound was personal and excellent : I always received a response to my questions and problems within an hour. My only worry was at the airport : there was no-one there to meet me and ringing the emergency number only produced a recorded message. EVENTUALLY (after an hour of waiting) I was collected. Check in and return at the end of the week were both fine.

The van was great. Easy to drive, very sturdy. A few things would have made it better. Another row of hooks on the opposite side. A seat that reclines a little or a lumbar pillow. A boot brush. And a line to let wet things dry in the van are just ideas. My only real complaint was that our blankets were absolutely horrible. Thank goodness we brought our own.

The pick up and drop off was pretty easy, the car was in great condition, customer service was very friendly and helpful

It was a great car to rent while driving around the island. I also really appreciated the gas mileage and the fact it was diesel.

This little car is a BEAST!! It allowed us to travel to the golden circle and the golden ring! The camping tent on top of the car was an experience, but we felt very safe when we used it to camp. The staff was very helpful and kind.

The car was in excellent shape, clean and fun to drive. The hybrid technology helped with fuel economy and the sport mode was great for passing. I only wished it came with a spare tire, especially with such remote locations.

IT was absolutely pleasure to deal with this company as matter of fact they upgraded our car to suv for no extra charge

The car given was beat all to hell - but it ran perfectly, and we had zero issues. You get what you pay for in this instance - a car that works just fine, but is not very nice cosmetically. All in all - we were very happy with our experience.

We had reserved a Toyota RAV4 but ended up with a Hyundai Tuscon which was fine. Rental experience was smooth and eash and price was reasonable. Mobile wifi was super helpful since we were traveling internationally without reliable cell service.

No problem with vehicle except the low tire pressure light was on even though the tires were OK. They told us to ignore the light. Be sure to read the insurance options so you know what you are paying. The rate is much better than most rental cars. I got about 11 km per liter of bensín 95. It handles well on gravel roads but not a lot of power on uphill highways.

Everything was great! We loved the 2021 Toyota RAV4 GX Hybrid Automatic from MyCar Rental. It took us all over Iceland and it was the best vehicle for our rugged travels! Thank you for your excellent service and for the high quality vehicle which made our trip so awesome!

Car match exception, i enjoyed the tent on the car roof No issues during rental service was good

High mileage, about worn out. had a headlight out when I picked it up, didn't shift easily into 3rd and 4th. Employees at pickup were all rather brusque, no one was friendly or nice

Lava reported that there'd been a mishap with the campervan we were to have gotten, so they replaced it with a Dacia Duster for the first night, promising they'd have another camper coming in at 7:00 the next morning. Meanwhile the Duster they gave us had three indicator lights come on, so we had to call a couple times to get them to come to Reykjavik to replace it, which they did, and they brought along a wifi puck we asked to be added to our arrangement. We ended up without a place to stay that night, though luckily we were able to arrange to stay in our (short term) quarantine AirBnB. That evening we were told the camper wouldn't be ready until noon, but, getting anxious to not waster our limited vacation days, we told them we'd be there early so that in case it was available earlier, we'd be ready. When we got there, however, they told us the van that had come in that morning was already sent away with someone else. The manager was apologetic, and they sent us to the very nice nearby public pool to wait. We were glad to go to the pool, but asked to make sure we'd at least not be billed for the first night of the campervan - though we had the Duster, it was my understanding that we wouldn't be charged. Perhaps he'd meant they'd refund the difference in rental prices. They also comped the wifi puck, which in itself was perhaps $120. So maybe this (along with the pool) was fair compensation for leaving us to ourselves to find lodging the first night, then sending the replacement van away the next morning. The manager told me directly that he would "take care" of us, but when we returned the van at the end, we were told that any refund would have to be handled by email. We had a flight to catch, so I couldn't argue, but suffice it to say I emailed and haven't heard a word back. So, in the end, I think all parties involved acted in a civil manner. I think we did a good job of rolling with it, and in the end, I guess I am willing to accept the pool and the wifi puck as compensation for the night of lodging, the hassle, and the lost day of our trip. I mainly don't appreciate the blow-off at the end, and what I take as a bit of a broken promise to be "taken care of." I hate to be an obnoxious American, but I do think Lava could have been a little but more upstanding in the whole thing. Our experience with them wasn't the best, but then we got a very cheap deal on a van, and it served us well on what turned out to be a great trip. So most other people's experience will likely be fine.

Easy place to rent from and the vehicle worked out nicely for us.

The car I got was a dud! The 2017 Dacia Duster I got out of the gate had a ridiculous amount of mileage on it, which is understandable as a rental car, but it came with a host of problems. The car's electronics would randomly act up doing anything, prompting a bunch of random beeps and lights for a few moments. The car would random "stall" or shut off randomly; I'd be on the highway cruising, well within the limits of any car, and it would completely stall and shut down. I'd have to slam the clutch immediately and attempt to restart the car (power steering went out too); this was probably the scariest part. The clutch was completely worn down and shifting felt super odd. There were also other small minor problems not worth getting into, but overall, the whole driving experience felt clunky as heck. I was kept doubting that this car could really make it through my journey, and to my expectation... It died. I nearly made it to Vik; I had parked it and went on a hike and came back hours later and it just wouldn't start. I eventually called the rental company (Lava Car) and they sent a mechanic over the next few hours to take a look at it; he didn't understand why it had broken down and let the rental company know. I hitched a ride to Vik and stayed overnight, they towed the car in the morning, and I was sent a 2019 Dacia Duster that afternoon (which drove like a dream). I heard of some 2017 Dacia Dusters having no problems. I probably should have taken my car back immediately after it shut down on the highway the first time. The point would be if you get an older car model like this 2017, I'd double check everything hard before you get too far around the ring road. A lot of rental companies are based in Keflavík or Reykjavík and don't have other stations; I waited 2.5h for a mechanic in the cold and another 2.5h the next day for my replacement (technically I got the replacement late afternoon, so most of the day was gone). If I was any further than Vik, I'm not sure what would the outcome would have been. My 2017 Dacia Duster experience: 0\5 My 2019 Dacia Duster replacement experience: 5/5 My experience with Lava Car Rental: 4/5 (They were a bit slow to react/respond and I kept getting different representatives and had to keep explaining my situation during the whole two day ordeal, but the service was very good)

We ended up with a relatively new Kia Sportage instead, which was great, but the experience with Blue was flawless. Little to no wait and their friendly reps explain driving in Iceland thoroughly, even mentioning the lone toll in the north. The windshield was cracked on the passenger edge, but it had already been documented. Excellent car and support for a reasonable price.

I have often said that the true measure of a company is how they handle a problem - and when a representative contacts you at 8pm on a Sunday night to say “Problem solved!” I’d have to give Northbound/MyCar top marks. Issue was that I had rented the car with a 20% discount, but somehow that discount was not applied when we picked up the car and I was billed. Over billing refunded, happy ending.

I am lucky to find this site for my car at Lava for my Iceland trip. I got the requested car and the customer car at Lava is also as good as Northbound! 8-)