Recensioni per
Car Rentals in Iceland
12752 Recensioni
12752 reviews for Car Rentals in Iceland
Verified reviews from our customers that rented a car on Northbound
Submitted 09. Aug 2021
Outstanding!
Really nice little van with plenty of space for 2 adults, the pictures don't do it's justice, as there were space to pull down a table, heater and indoor lights, which was a nice surprise
Kuku were very friendly, and gave us good tips for our journey!
Also, remember to take pictures of your van before travelling and be thorough when checking the van for damage! You have to note down any issues of the van before you use it, and we didn't see some of the scratches it had, so we hadn't noted them down. Luckily our pictures showed the damages were before our rental :)
There's also a table to share food and other things, which people can take feely from, really nice!
Malte
rented a vehicle
in August 2021
Submitted 13. Aug 2021
Outstanding!
it is a nice car
Barbara
rented a vehicle
in August 2021
Submitted 26. Aug 2021
Northbound was excellent! My interaction with customer service over a communication problem was resolved quickly and in a friendly way. I love that they aggregate Iceland-owned companies.
The Nissan NV200 was fine, but the configuration with the fold-down couch and refrigerator on the side is tight for 2 average people to sleep comfortably.
I CANNOT recommend Lava Car Rental. Their customer service is indifferent and their transfer driver surly. The camping equipment is crap (all the lowest-grade IKEA) and not maintained between rentals, so I got a broken camp chair, a moldy camp chair, a dirty dish box, the table was super-flimsy, the 6” frying pan was not only too small but falling apart, a dull paring “knife,” and a sleeping bag with a broken zipper. The inside of the camper wasn’t very clean; I found an old sleeping kit bag behind the seat with dead bugs in it and there was dried mud splashed on the inside of the doors. The “curtains” were just scissor-cut strips of fabric with raw edges and no tie-backs. I looked at other campers’ kit from many other rental companies during my 3 weeks out, and nobody had such poorly chosen and maintained kit as Lava. Low price but poor service and product, so not a good value overall.
Michelle
rented a vehicle
in August 2021
Submitted 21. Aug 2021
The 2016 Dokker was adequate for our needs but was certainly on the lower end of quality. The sleeping area was a plywood platform with thin patio furniture cushions. The electric heater was built to face a small compartment underneath the sleeping platform so it only heated up a tiny space instead of the entire van. The camping gas was nearly empty although the booking stated it included an extra full canister. The staff at Nordic were not going to give us blankets or a "camping box" (dishes, utensils, fuel/burner) until we showed them our booking which listed these as included. Service at Nordic was chaotic and people were reporting about a 2-hour wait time to pick up their vehicles when we were there. If booking a vehicle from Nordic, screenshot everything to be included at the time of booking because this information is not available in any of the receipts after booking!
Northbound, the service that we booked through, was very easy to deal with when we had to make a couple of changes. We asked to add an extra day to our booking and the Northbound agent spent all morning trying to reach Nordic with no success, so we appreciated that we went through Northbound rather than dealing directly with the rental company. I would book through Northbound in the future but would avoid Nordic and choose another of the companies they deal with.
David
rented a vehicle
in August 2021
Submitted 19. Aug 2021
Fine
Start of the rent was really bad. We had to wait at the Airport and only one of us was allowed to go to the rental office. We received a 2016 Dacia instead of 2017 (this was compensated by a day free rental). There was no WiFi and GPS so we needed to drive back to the rental office. Then the tire pressure notification started to burn. Back again and then they said to ignore this.
After this start it went better. The car was old and bumpy but brought us everywhere we wanted.
The return of the car was very friendly and accurate.
Els
rented a vehicle
in August 2021
Submitted 15. Aug 2021
Outstanding!
Very good car (large enough to accommodante 5 pax). Very good services with quick check in and check out procedures
Eric
rented a vehicle
in August 2021
Submitted 10. Aug 2021
Outstanding!
My wife and I had an EXCELLENT experience renting a 4x4 from Northbound for our 10 year anniversary trip this past week. Customer service was unparalleled. We’ve never had such a positive experience renting a car.
Dustin
rented a vehicle
in August 2021
Submitted 12. Aug 2021
Outstanding!
This car was great for our week driving around Iceland. Loved that it was a hybrid and more fuel efficient. The trunk was bigger than I expected it to be and actually fit a very large suitcase and another bag.
Ashley
rented a vehicle
in August 2021
Submitted 15. Aug 2021
Outstanding!
Yes so much. The car was good and comfortable. And the service of northbound was great !!!!
Maria carmen
rented a vehicle
in August 2021
Submitted 08. Aug 2021
Outstanding!
Completely satisfied with the vehicle and with the outstanding customer support.
Stephen
rented a vehicle
in August 2021
Submitted 13. Aug 2021
Excellent
This vehicle was just fine for my journey all around Iceland.
It had several dents, etc all around. Rental agent took IPad photos and so did I, there were no issues with returning the vehicle in same condition. No tire issues, yeah!
This vehicle is not intended for gravel roads as most small vehicles it rides low.
It did not have backup camera, this model may not have had that option in 2015
Here's a couple of items that should be watched. The tire warning light was on after the 2nd day, I watched the tires carefully and there were no issues for 10 days of driving.
The yellow check engine light also came on, this was concerning.
A local car expert explained this happens and is not a concern.
Maybe it needed an oil change??
Need more staff at pickup for both prompt airport shuttle & actual hand off of vehicle. The airport wait was VERY long & concerning at 8 AM on Mon.
First : Very good drop off experience, I was concerned after the pickup experience. I arrived at 530 Mon. waited about 5 min and agent reviewed the return. emailed me paperwork. Put my suitcase in large van and soon a small group was delivered to airport by 6 ish.
Pickup was also very long 30 min average for customer signing docs. plus time to review the vehicle.
There were maybe 30 already people waiting when our shuttle arrived.
I'm not sure total checkout time but in excess of 2 hours & maybe longer, had there been other agency vehicles available I'm sure most if not all of my shuttle would have canceled.
Sharon
rented a vehicle
in August 2021
Submitted 17. Aug 2021
Outstanding!
The car is like new.
MyCar were friendly and efficient.
Claudio
rented a vehicle
in August 2021
Submitted 17. Aug 2021
Outstanding!
Renting a car through Northbound.is was easy and convenient. Website is with clear information about the rental cars. Communication was very well. Northbound may provide additional discount (which you may not get if booked directly at the rental company).
Arno
rented a vehicle
in August 2021
Submitted 10. Aug 2021
Outstanding!
We were upgraded to an 2018. It was comfortable but the engine had no pickup- meaning, it struggled to get up hills. It was a bit smaller than our original rental.
Overall, customer support before the trip was excellent. I had to adjust the day and time of our pickup, and it was handled very smoothly.
Jennifer
rented a vehicle
in August 2021
Submitted 08. Aug 2021
Our car was a bit of a beater - scratched and dented all over the place, and the plastic covering for the trunk latch had broken off, exposing the mechanism. Also, what we thought was a stain or hardened resin on the windshield.
It was a little off putting. I'd paid nearly $100 a day on the most budget option, although I knew car rental prices had skyrocketed.. Still, it worked and we had no mechanical problems. The Aygo is a small and feeble budget car, so we stayed on the main roads and drove conservatively. Seats were also quite uncomfortable, but in the end it worked fine for us. The gas mileage was good, so we could save on gas.
Check in was fine, but Blue has a system I'd never encountered, where they tell you to take photos of any damage, then can discuss afterwards. This was a bit strange - especially because, as mentioned, the car we got was damaged on multiple areas. So we took photos of everything we saw. I actually asked if they wanted to look with me, given all the damage, but the check in woman said no, it was fine, just take photos.
The return experience was the worst I've ever had. I've rented dozens of cars over the years, and have never had a problem. When we returned the car, the woman at the desk did an inspection... And that stain we saw on the windshield turned out to be a rock chip. It had been there when we picked up the car, but then they claimed we had caused it and insisted on us paying about $544.
Since we didn't realize it was damage, we hadn't taken a photo on pick up.
Obviously, since this wasn't out fault, we argued. It turns out they themselves never noticed or documented the broken trunk, so had to admit they hadn't done a thorough job themselves, and we didn't end up paying.
I'm not sure if they were trying to scam us, or if they were careless, but either way Blue car rental is terrible, and I will never deal with them again if given the choice. They have a predatory business model where they try to find undocumented damage afterwards and charge massive fees - see other reviews on tripadvisor.
John
rented a vehicle
in August 2021
Submitted 16. Sep 2021
Outstanding!
Great car, no problems.
I booked often Icerental 4x4 and it was always a good experience. Kind staff.
Gabriela
rented a vehicle
in July 2021
Submitted 12. Aug 2021
Worst rental experience ever. Picked up the car on Friday July 30. Started to drive the Golden Circle at 2:00 PM. Car broke down at Laugarvatn at 17:30. Called 24/7 service number. They said they needed permission from NordicCarRental to do anything. Repeatedly called and emailed NordicCarRental. No response. Ending up staying in a local guesthouse which was within walking distance. NordicCarRental did not call us until 11:30 on July 31-18 hours later. By that time we had arranged a Taxi to Reykjavik which cost $375. We had to rent another car from another company, and because it was last minute ended up spending $4000 for two weeks. No apology for NordicCarRental. I would give them minus stars if I could.
John
rented a vehicle
in July 2021
Submitted 08. Aug 2021
Outstanding!
Thank you Northbound for everything when I needed you to change dates or some had some other problems due to flight changes you were always there for me and always replied promptly . thank you so much and I will definitely recomand you.
Joseph
Joseph
rented a vehicle
in July 2021
Submitted 18. Aug 2021
Outstanding!
Good, solid car. Smooth highway driving, adequate acceleration. No issues whatsoever. Lava Rental personnel were friendly and informative and professional.
Ricardo
rented a vehicle
in July 2021
Submitted 15. Aug 2021
Outstanding!
All good, a value car that proved reliable and big enough for what we needed.
Being able to rent extra camping things was rely helpful. The kitchen kit was brilliant with everything we needed.
Easy pick up and drop off.
Hazel
rented a vehicle
in July 2021
Submitted 13. Aug 2021
Outstanding!
We had a wonderful experience! The camper was exactly as expected, and we had no problems with it during the entire two week trip. If you are looking for something simple and cheap, this is the way to go. Just be aware that it has no heater, so might not be good for winter camping.
Kym
rented a vehicle
in July 2021
Submitted 14. Aug 2021
Outstanding!
The 2020 Land Cruiser GX was Awesome and performed well including on a few moderate F-road adventures. It was in great shape with less than 10,000 km when we started and ran well for us. With the Rocketbox we had room for 5 adults for 12 days around the Ring Road. Northbound was great to work with!!
Gary
rented a vehicle
in July 2021
Submitted 12. Aug 2021
Good
Overall OK but the car had a few issues, notably:
- The glass wipers were making the glass more foggy then else, we had to change them on the way (Norther Lights reimbursed us);
- One of the car's lights stopped working halfway through; and
- In general, the car seemed to be struggling in upwards slopes - not sure whether there is a problem with the engine, but it seemed to be a possibility.
Assistance by Northern Lights was nevertheless good and the company was always responsive and helpful.
Massimiliano
rented a vehicle
in July 2021
Submitted 02. Sep 2021
Outstanding!
We rented a 4x4 for 5 weeks at a good price and had an excellent time in Island. The Dacia Duster Manual was a good choice. Star Car Rental is a reliable company, friendly and helpful and we can recommend them to everyone.
Martina
rented a vehicle
in July 2021
Submitted 12. Aug 2021
Excellent
They organized a shuttle from the airport to their office. The welcome briefing was done professionally. A lot of information is provided by means of a tablet you get to accompany you during your trip. The tablet contains a navigation system, informative videos, weather and road info, and a video explaining how all the stuff in the campervan works.
The VW Transporter 4x4 was reliable and pleasant to drive and took us without problems where we wanted to go. We slept comfortably in the van (bed linen was provided). The fridge, the watertank and the heating made life much easier.
Robert
rented a vehicle
in July 2021
Why book through Northbound?
Best Price Guarantee
If you find the same vehicle from the same supplier elsewhere, we'll match the price with no added or hidden fees
Prezzi come mostrati, nessun costo nascosto!
We do not add any fees on top of your final price, what you see is what you get!
Cancellazione Gratuita
Cancelleremo la vostra prenotazione su richiesta, senza domande, a condizione che ci siano più di 48 ore prima della data di ritiro.
Customer Support
We deliver fast responses to your queries with a very high customer satisfaction rating
Dispute Support
Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.
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