Recensioni per

Car Rentals in Iceland

We really enjoyed our Star Car Rental van! It was clean and well equipped. The customer service was great! Thanks :)

Very well. We lost license plate, although I cannot be sure whether the plate was fastened tightly before the journey.

The reservation process was very smooth. Any questions or requests were answered and resolved in a timely manner. Communication was excellent, and helpful information was provided to help make the trip more enjoyable. The first vehicle offered had an issue, but another vehicle was provided in a timely manner. The small camper was easy to drive, and able to travel anywhere with ease. The total experience was excellent, and I would not hesitate to repeat the experience.

I read a lot of reviews of car rental companies in Iceland before selecting Northbound and MyCar. The online experience of renting the car, a 2021 RAV4, was very smooth, and the folks at MyCar responded quickly to my emails. When we arrived in Iceland, a MyCar van picked us up at the airport and took us to the nearby MyCar office. The process of finalizing the rental and receiving the car was quick, the MyCar staff were very friendly, and we were soon on our way. We had the car for nine days and drove completely around Iceland on the Ring Road, with many side trips. The car performed great and the GPS system got us to all of the places we wanted to visit. Turn-in of the car at the end of the trip was also very smooth and we were soon transported to the airport for our early morning departure. All in all, it was a great experience.

We actually got a 2018 Subaru Forester. It was the perfect car for Iceland and the personnel at FARA could not have been more helpful

24 hour customer service to and from the airport was excellent after having my flight delayed until late, great and friendly customer service. Wide vehicle selections with understanding of what vehicles you'll need based off you the experience you want in Iceland. Vehicle was clean and ran well as you would expect!

The 2019 upgrade from the 2017 Dacia was not at all worth it the extra costs, especially since the newer models do not have cruise control. We also found out that you cannot extend any rental very easily so you need to really book the exact hours ahead of time.

We Got a Nice car at a very good Price. Had to wait half an hour at the airport for transfer, and there was only room for one person, but When I Got to the carrental-office, the car was ready, and i could drive to the airport and Pick-up the rest of the family.

The car was great, perfect for a family. My only complaint is that upon returning the car was the person taking the keys said he was going to have to charge me for a tank of gas. I had literally filled it up just on the outside of Keflavik prior to returning it. I told him this, and he said the gas line had to be above the last line. So instead of being charged an entire tank of gas, I went back out with my kids, and proceeded to place another $2 of gas. Seriously. What is that, 250 ISK. Seriously?

We had an positive experience with Star Car Rental. They met us at the airport, shuttled us to their office which is about 5 min away. They were excellent to deal with, everything was handled well. For drop off they had us drop the car at the airport, no problems.

Everthing went smoothly, and without any issues. Car worked really well, and we faced no technical difficulties.

The Jeep Compass preformed beautifully as we traveled in Icelands. I was especially happy to have it when we went into the Westfjords. It handled the dirt roads, steep inclines and descents beautifully. The staff there during drop off was wonderful. The staff when we picked up not so much. I also was disappointed by having to pay $600.00 for a small scratch on the door. This was so light I did not see it until inspection. I have no idea how it happened. Why I am disappointed is that it could probably have been buffed out it was so light. I also highly doubt that the $600 I paid to have it fixed will actually be used to fix the scratch. I say this because there was damage on the vehicle that I am sure was paid for yet never fixed. Perhaps this is how all rental companies do business? It simply does not seem ethical to me. The car was clean and in good working condition.

Overall I really liked working with them. They were straight forward and helpful.

The SUV with the tent on top was great. The kitchen boxes that are for rent could use some better pans (we bought some and left them in the box for the next person) but over all the things we rented worked out great. The company needs ALOT of help with the pick up, check out and in process though. I also had a question about adding something else on and I emailed 8 times and never got a response, I found the item elsewhere but the communication was not awesome. We waited over 45 minutes at the airport, finally the shuttle comes and you go to the location. There was 2 people working and they did not acknowledge that the other 6 parties had gotten there. There is no line or instruction and when you ask, they say they will get to you. After we get the car, the trip was great, everything worked and we had no problems. We got back to drop off the car and the office is full again, we ask if there is anything we need to do for check out and are told, again, they will get to us. we waited over a half an hour to turn the car in. Overall I suppose none of that is that big of a deal but it was frustrating and the company could make a line or acknowledge people as they come in so that people know what to do or expect. Also, while we were waiting to drop off the car, the phone rang 3 times and the employee told the person that was at the airport that the shuttle comes every 25 minutes the driver was at the location the entire time we were there, never left to go and pick people up. You can tell it is a newer company and they will likely figure these things out.

It was an extremely frustrating experience from start to end. We were to be picked up from the airport. After waiting for more than an hour, they show up and will only take two of us to the rental office while my 3 kids had to wait for the next pickups. Once in office, we had to wait 2 more hours only to be told that they don't have our motorhome and the dealer they were getting it from didn't get it as they had planned. So we were told to wait more until someone else returns their motorhome. After an hour more, they finally get the motorhome. It was a beaten up version of what was expected. The seats had big spots from previous spills so much so that no one would sit on that. We were given sheets to cover them. We were to check the motorhome to see if everything is working but we couldn't check anything. Water was not running in the taps since it needed the battery to be charged which will happen at night when we plug it in the electrical outlet of a campsite. The stoves were not working since they were on gas and viola, they do not provide you with any gas cylinders. We were told to buy our own gas cylinder from an N1 station, something that cost us $100. The freezer was either on gas or electricity/battery but since there was no electricity, the battery was discharged and no gas, it wasn't working. Now for the body condition, the windshield glass had huge cracks going in from both ends and the rest of the windows also had the glass cracked. It was a hazard condition to rent but since it was 1pm at that time, six hours since we landed and we had no other option and no where to go, we had to take the rental. The stove remained in a bad working condition throughout the rental. Sometimes one of the burners would light up after trying for a long time but the three burners never worked at the same time. It was the nastiest experience after paying top price for the rental.

We very much enjoyed our experience with North bound and Star. Communication was great, service was friendly, and the camper was perfect for an economical tour of the Island. I have rented cars in Iceland many times, and this was one of my best experiences. I will use them again.

The customer service at Lava Car Rental was very kind. They even drove us to a local bakery while we waited for the car. The van itself was nothing special. It didn't feel very clean or well built. It was reliable and got us all the way around the island, but it wasn't the most comfortable ever.

Negatives: - We were initially not informed that MyCar Reykjavik office is not open on Weekends - WiFi didn't work. - Coming from the US, none of our credit cards has pins. MyCar didn't know that we need to buy prepaid cards at pumps. We were informed of this at a pump, but only after we run into problems for not having credit cards with pins. Positives: - The car served us well. - On one occasion we run into a problem with starting the car. MyCar immediately answered our call, and helped.

The initial pickup at the airport wasn't fully easy, and I needed to call, which wasn't explained in the email. The rest of the process was quick and easy. The vehicle was clean and in good condition. No issues at all. Thank you!

We loved our little Jimny from A Car Rental- a great family-owned company. They had great prices, were communicative, flexible, friendly, and professional. We will be renting from them again next time we visit Iceland!

Would not recommend this company for your travels! The cars were not reliable! The clutch went out after about 4 hours and they tried to say it was a new clutch and we burned it out! Thank goodness my son-n-law knows a lot about cars and we did not pay for that. We also had trouble with another car so we spent a lot of down time waiting for the cars to be fixed! There has to be a better company to rent from then this one!

Our Mitsubishi Outlander (similar to the Rav4) was an excellent vehicle for our journey across Iceland, including F35. The personalized pickup and drop-off service was outstanding. On our last day, we had an issue with the driver's side window, but "A Car Rental" did not make an issue of this like large car rental companies might. Will definitely use them for our next trip.

Had a great experience with Northbound and Star Car Rental. Had no problems with the van and everything went very smoothly being picked up from and brought to the airport. Would definitely recommend paying a little extra for Wifi - helped us out a lot.

The trip was perfect. They picked me up at the airport and drove me to their facility. They walked me through all the features of the camper and answered all my questions. The service from Star Car Rental was exceptional! Everything was as advertised. The car got great gas mileage, which was a huge money saver. I highly recommend this company for any camping adventure in Iceland!!!! 5 star performance! Thank you so much, Bernie Duhamel(Colorado, USA)