Reviews for

Nordic Car Rental Campers in Iceland

My boyfriend and I had a really good experience with the Dacia Dokker provided by Nordic Camper. We had very fast check-in, very quick check out, and the personnel was so nice that he gave us a lot of extra indications for spending a good journey in Iceland. The car was less than 2 years old, the heating system and the seat warmer highly appreciated (even in September), the mattresses were comfortable, all the cutlery and gas stove included and pillows included. The service is ready to pick up the phone and pick up -drop off - check in and check out 24h a day 7/7, which is very comfortable when traveling in a foreign country with different obligations with flight etc. We had such a good experience, I just highly recommend travelling with Nordic Camper!!

Overall staff were very friendly - Caravan was in good condition, with all utensils that we needed. We had to wait a little while for collection at airport, and also to collect the vehicle from the depot. Our camper wasn't available, so we were given a free "upgrade" - perhaps not ideal as this was a motorhome, meaning that we doubled our fuel costs for the trip compared to the camper we had ordered, and had a bit of a rockier ride when the winds picked up - That being said, it was very comfortable, so I guess it was more positive than negative.

We had a great experience booking our caravan with Northbound. The client support was available an pretty fast before, during and after our trip. They are very nice people always there to help out. Thanks a lot!!

The office was very hectic and they were very unorganized. When we arrived there was only one man at the entire place, but there were a lot of people dropping off and picking up. When we receive our camper everything looks great! The guy shows us how to use the back heater and off we go! Our 4th night on ring road we experience a storm. It was very cold, windy and raining very hard. Our van started leaking and our heater did not work. It was a miserable night. Our sleeping bags and pillows were soaked and it was very cold. When we mentioned this when returning our van the guy behind the didn't seem to care very much. He just brushed us off and continued to help the next customer.

Fair

Good so far. Needed to wait about 40min till to get the camper but in the end everything worked fine. The camper was already a little bit older but for us good enough. Price is high as everything in island. We had some issues with the drain sensor which was most probably defective and show after a short time already that the tank is full. everything else fine thanks.

Very good experience . Nordic campers showed great courtesy in hospitality and great professionalism. We were very satisfied with the free pick-up service at the airport and the efficiency of the vehicle.

As advertised, the motorhome was not new, but was in general fair condition. We encountered three issues we did not expect and should be taken care of: 1. We had an engine problem on our first day of the trip that got us stuck for 18 hours until the mechanic from Nordic Campers was able to arrive with the replacement part. We might just be unlike, but proper maintenance should avoid this situations. 2. The windscreen wipers' controller was not working well and many times the wipers did not respond, creating a security risk that could have ended up in a severe car accident. 3. One blind did not work properly and sunlight was comming into the motorhome early in the morning (not big deal).

Didn't get off to a good start when no-one was there to pick us up at the airport and no-one answered the phone number we were asked to call if this happened. It turns out they pick up every hour on the hour so it would heave been helpful to know this in advance. The van had done 36,000 miles and needed servicing; the oil change warning was on continually, the ABS developed a fault and there was a leak from water system which ran across the van floor. The electrical lead was faulty and we couldn't plug in the first night but we went back the next day and they provided new ones which were fine. Overall, they were helpful if a little disorganised and the van got us right round the ring road which allowed us to have a fantastic holiday despite these problems.

Heater broke, Spare tire was thrown in and not secured, the lining on the door kept coming off, I had to wait 3 hours before a vehicle was ready.

Very good... except that pick up at the airport was late and the shuttle was quite late when we needed it to get back to the airport. Fortunately, one of the employees gave us a ride there and we made our flight on time. I think including a map back to the facility would be helpful to those of us who do not read Icelandic. I would rent from Nordic Campers again.

We were collected from the airport and checked in promptly and the camper we hired was clean and well stocked with cutlery, utensils and pots/pans. Everything in the camping box contents looked in very condition. We had one missing item which was replaced for us without any problem. We had booked a basic camper and it was just right for our short trip. 24 hour opening was really helpful for us as we had an early flight at the end of our stay in Iceland. We were happy with the service we received. We would recommend that customers always check any hire vehicle carefully before they leave the rental place, ensuring that any previous damage is noted and that all items (in an equipment box) are available. An equipment checklist might be helpful so that any accidental omissions can be sorted out before driving away.

The camper was running great but felt run down. There were no long stairs to climb in bed above tge drivers seat. The fridge was only working on gas. It didn’t cool on battery or electricity. The controlpanel didn’t work on battery when car was switched off. Apart from these issues we had a great time and truly enjoyed iceland. It also would have been nicer if it was possible to get insurance without any selfrisk. We took the top insurance package and still had 100k isk self risk.

very good experience in generally . caravan was in good condition . i was a little bit disappointed that we had to pay for everything extra like bed kit, gas , camping chair etc i think these things should be included reminding the quite high renting price. and : i am used to get the car with full tank, not ca 35 procent . it makes it more complicated for returning . the watertank should be full by getting the camper( was quite empty ). but in summary we enjoyed our road trip very well.

Despite my poor English, I will try to describe my experience with Nordic Campers. Establishment of the file: Professional but after a long wait (there were several people before us) The vehicle (Dacia Dokker) was perfectly clean and well equipped. I asked for the car user's book, I was told there was none, but later I found it in the roof compartment above the dashboard. The car is big enough and comfortable for two people, the internal heating system (engine off) is very convenient and very powerful. The power of the engine makes driving enjoyable, and consumption (about 5.5 l / 100Km) is reasonable. We traveled 2000 km without any problem. We cleaned the car and returned it where we had seen it. An employee from Nordic Campers kindly brought us to the airport.

Airport shuttle was late, we waited 45 minutes. (Nordic Campers) Contact provided in the booking cannot be reached. We dialled like 3 times and no one picked up. When we asked them about the phone number (to check whether it is working or not), they explained to us that sometimes there's a queue, and they have yet to set up an auto reply bot advising caller on the queue. Pick up process was ok. We were upgraded to the larger Renault Traffic, which we very much appreciate, although it consumed more fuel. The staff didn't care to explain how to use the car, he didn't even bother to walk out with us to inspect the car. We asked about heater (is there one, how to use it), and they can't even answer us properly. We had to figure everything ourselves. Even had our first night sleep without the heater, cause we only figured that out the next day. Pillows were provided but not blanket, we had to pay another 25 EUR extra for sleeping bed rental. Burner was provided but no gas can. Otherwise, everything else was ok. No major issues with the camper van. We wanted to ask for a few hours extension just before our flight the next day morning at 0700 hrs. We tried calling the contact number, and again no one answered. We called the mother company City Car Rental (Reykjavik office), and immediately someone answered us. They were kind enough of grant us 5 hours extension for no charge.

Excelent

It was very good. The camper was confortable, the only problem was the glass on the roof that ws broken and with rain it was raining inside...

The Dacia dokker was great on gas, and a very simple vehicle. My boyfriend and I found that the beds were more comfortable than we expected, and it was definitely enough room for the two of us. All necessary utensils were provided for us which made things simple, including propane for the gas stove. The staff at Nordic campers were very friendly and helpful, giving us travel tips and recommendations on sites to visit. Additionally, we had spent a decent amount of time looking at camper van companies, and found that this was the cheapest option for what we wanted. I would definitely rent from Nordic campers again. Thanks for the amazing Icelandic experience! Johanna and Jeff, from Canada

It was challenging at start but ended well. We had to wait for more than 1 hour at the airport before pick up. We then were offered a motorhome with no bunk beds in the back (only one couch, a convertible table and the over cabin bed) for 5 persons! Moreover, the campervan had cracks on the window and a broken rear mirror. We eventually changed the motorhome to a bigger one for the same price, as we explained that it was impossible for our 3 kids to sleep in the narrow table bed (they are 185 cm tall!). The persons really was helpful and efficient changing the vehicle for us, and we then spent 10 wonderfull days of camping!

Generally, we had a great time with the camper. It was the perfect size for us (2 adults and 1 teenager). And we loved the campgrounds we stayed at. A couple of things were wrong at the start: they weren't going to give us the camping package until I showed them the email where it was discussed. Also, there was no electric cooler as was mentioned in the description of the van. We had to build a make-shift cooler from a plastic box wrapped with a camping ground cover pad. One more thing, the fuel tank should be given to the customer as full. It was at "80 %" to be returned at 80% full. Do you know how difficult it is to fill a tank to 80%? We ended up returning it at full. Iceland is wonderful. Thanks for your request for comments

Firstly,we had a great time in Iceland. The van enabled us to do this. Booking the van through Northbound started out very easily, but soon got very confused when we heard that the model of van was changed to an earlier model and price changes were made. Alot of emails later we came to an agreeable figure. The van we received certainly showed its age and possibly was not detailed very well before pickup, the luggage space under the bed was very dirty . The windscreen had 4 large chips in the drivers vision area. At the end of the trip the front brake pads were completely worn. The front suspension had serious issues and on return I recommended that the vehicle shouldn't go back on the road before being thoroughly checked out. The vans interior was very basic in its fit out , but chosen through Northbound because of mainly cost , and seeing other vans on the road , we got exactly what we paid for. The van was equipped with everything we needed to be self sufficient on the road, some of the gear was brand new. The staff on pickup and delivery were very good, but very busy. A little more information on camping in Iceland would have been greatly appreciated. On return , the timing was right , and we we were offered a ride into Rekivjik with a staff member which was greatly appreciated. All in all , we enjoyed our travels in Iceland and met some wonderful people, and would come back as our 11 nights were not enough to see everything as we would have liked , we would contact you again, but would be vary wary of Nordic Campers . Tanks again Julie and Barry