Reviews for
Northern Lights Car Rental in Iceland

913 Beoordelingen
8.28

About

Northern Lights Car Rental, a local car rental provider in Iceland, offers a wide range of vehicles, including 4x4s, 2WDs, and campers. Their commitment to low prices, quality vehicles, and personal service has earned them a solid reputation among travelers.

Northbound customers who have rented from Northern Lights Car Rental have shared their positive experiences, highlighting the company's reliable vehicles and excellent customer service. One customer praised the company for its seamless pick-up and drop-off process, while another appreciated the car's performance on tough mountain terrains.

When you choose to rent a Northern Lights Car Rental vehicle through Northbound, you're not just getting a car; you're gaining a partner that's committed to making your Icelandic adventure unforgettable.

Beoordelingen

8.28
913 total reviews
Good
5-Star
70%
4-Star
22%
3-Star
6%
2-Star
2%
1-Star
1%
Staff
8.4
Value
7.5
Cleanliness
8.8
Pickup
8.6
Dropoff
9.1
Condition
7.1

857 reviews for Northern Lights Car Rental

Verified reviews from our customers that rented a car from Northern Lights Car Rental

Submitted 14. Jun 2021
Outstanding!
I had a fantastic experience renting this vehicle. It was in great condition, and actually newer than the one I had reserved. The rooftop tent was fantastic -- really better than expected. The employees were very flexible with my reservation when my flight was delayed 24 hours. They were responsive, and I got rides both too and from the airport. Best of all, the price-point can't be beat. Would rent again, no question!
Kenza rented a vehicle in May 2021
Submitted 12. May 2021
Excellent
Well, it wasn’t a Hyundai it was Dacia. It’s a basic, no frills, stick shift car. It was perfect for our needs and the price was right!
George rented a vehicle in May 2021
Submitted 10. May 2021
Outstanding!
Amazing and quick customer service! We got upgraded to a better car for free and we had no problems during the trip.
Anne-marie kragh rented a vehicle in April 2021
Submitted 19. Jan 2021
Outstanding!
I had a really good experience with my Suzuki Vitara from Nothern Lights Car Rental. They were all sooo super friendly and will always help and answer you to everything. So from me its definitely a
Marie christine rented a vehicle in January 2021
Submitted 19. Oct 2020
Excellent
Good experience with Northern, answers with chat on website very fast !
Florian rented a vehicle in October 2020
Submitted 05. Oct 2020
Outstanding!
Finally we have got a Toyota Rav 4, it was quite to drive and able to passe different kind of roads (F roads included). The company was very efficient and helpful when we asked for an help or just so small changes.
Francesco rented a vehicle in September 2020
Submitted 26. Sep 2020
Outstanding!
Free upgrade for Hyundai Tucson. Thank you! Come again twice next year and will book a car from northbound. Sorry about some changings before because of canceled flights. Hope you will come through this bad times and wish you many new bookings. Kind regards Gabriela
Gabriela rented a vehicle in September 2020
Submitted 09. Oct 2020
Outstanding!
We were upgraded by northern lights Free of charge to a Suzuki gran vitara. The car and service from northern lights was fantastic. Northbound were great throughout at arranging our car rental, including accommodating changes at last minute to suit amended flights. We would highly recommend both companies.
Craig rented a vehicle in September 2020
Submitted 24. Sep 2020
Outstanding!
We had a great experience renting through Northern Lights car rental. The whole process went very smoothly, and when we had to modify our dates (because of plane cancelations), we had no issues at all, they were very accommodating and helpful. I will definitely use their services next time we come back, and would recommend renting through them!
Amelie rented a vehicle in September 2020
Submitted 14. Sep 2020
Outstanding!
The Vitara was just perfect, it was very clean and drove like a dream I felt very safe driving it and didn’t eat as much fuel as I thought It would.
Alexandra rented a vehicle in September 2020
Submitted 25. Sep 2020
Outstanding!
Although the car wasn’t that new , 200.000 km, we didn’t have any trouble during our 3,5 week tour. Seats were good. The only thing was that the engine started to smell after going uphill for a while . That didn’t give any problem. Highly recommended . any troubleshooters
Johanna rented a vehicle in August 2020
Submitted 07. Sep 2020
Outstanding!
Everything was good! Great customer communication and good car.
Eric rented a vehicle in August 2020
Submitted 09. Sep 2020
Good
It was good, on the whole. We had to start our trip early at short notice and Nothern Lights were flexible in being willing and able to provide a care a few days early. The first car we drove off in had a bad rattle so we went straight back, the guy agreed and swapped it. Nonetheless, the second car had a (lesser) rattle which we put up with for the trip, but the car functioned well. At pick up, we had to prompt them to give us the sat nav (we had been offerred the choice of free sat nav or free additional driver). Unfortunately after the first day the sat nav stopped working correctly - the touch screen stopped working. Lucky we had our phones. At drop off, they had barely sufficient capacity to transfer to the airport. We had to (just) squeeze in to the minibus with two other families - not great in COVID times. The guy at Norther Lights at drop off was grumpy to the point of being quite unpleasantly rude. He was a bit rude to us and even more so to other renters. I would not choose them again because of that. He had just had an argument with the customer ahead of us, maybe that put him in a bad mood. But you do not take it out on your customers. Another couple we spoke to who were dropping off had experienced a mechanical issue that lost them a full day of rental.. I don't think I would use Norther Lights again, even though the price was ok.
Doug rented a vehicle in August 2020
Submitted 01. Sep 2020
Outstanding!
Everything was perfect! Everything again!
Steffen rented a vehicle in August 2020
Submitted 02. Sep 2020
Outstanding!
The ideal car for the way we travel in Iceland. Just the right size for two people and our luggage and very competent on the F-roads (the suspension was a bit hard but that is part of the fun). A proper miniature LandRover.
Charles rented a vehicle in August 2020
Submitted 29. Aug 2020
Excellent
We made a beautiful journey with this car. There were mattresses and pillows available.
Evelien rented a vehicle in August 2020
Submitted 02. Sep 2020
Good
The employees were friendly and the price of the rental was good, but the rented car had a lot of mechanical and electronic problems (not very comforting during our stay).
Benjamin rented a vehicle in August 2020
Submitted 27. Aug 2020
Outstanding!
Great car and a good km/L
Brian rented a vehicle in August 2020
Submitted 30. Aug 2020
Outstanding!
Ci siamo trovati molto bene. La macchina, seppur non nuova, era in buone condizioni e con un grande bagagliaio che per noi era necessario essendo in 5. Una nota particolare per la simpatia dei ragazzi che sono al desk.
Alessandra rented a vehicle in August 2020
Submitted 25. Aug 2020
The car was in poor condition. Halfway the journey the battery went dead. Northern lights told us that we probably left the lights on, which is not true. They would look for someone who would be able to give us a jumpstart but we were ofcourse on the other side of the island. There were no starter cables present in the car so after looking for a long time we found someone willing to help who also had starting cables. Since northern lights had not yet reached out again. Later that day the car wouldn’t start again, we bought our own starting cables and found someone willing to help. I told northern lights and they told us to go to a repairshop in Akureyri. There they could tell us that it was a cable which was connected poorly and got loose and disconnected the battery from the car. Furthermore the cooling fluid was empty. As in totally empty. We had to refill it with water while traveling. I seriously doubt if northern lights is going to replace this with proper cooling fluid before the upcoming winter. Car is in poor condition and the effort put in by northern lights seems very little. Besides all of that the plates as part of the kitchen box were dirty. Lighter did not work and the folding table was useless since one side of the legs had broken of. I would therefore recommend to choose another company.
Ferdy rented a vehicle in August 2020
Submitted 27. Aug 2020
Outstanding!
We didn't mind the high mileage, the car was well maintained and served well.
Michal rented a vehicle in August 2020
Submitted 23. Aug 2020
Good
The shuttle service from the airport like as the pick up service was quick and good. The car was not as we expected, more than 200.000 km of life, with scratches and damage in both side of the car. After some days light on the Tires pressure alarm despite the tires was ever in good conditions
Marco rented a vehicle in August 2020
Submitted 17. Aug 2020
Excellent
Johan rented a vehicle in August 2020
Submitted 18. Aug 2020
Outstanding!
It was great. Everything worked well and the staff was great.
Niccolo' rented a vehicle in August 2020
Submitted 17. Aug 2020
Outstanding!
We had no issues with pick up and drop off. All went smootly. Personel were helpful and professional. Also there were no problems with the rented car. I would definetally recommend Northbound for car rental in Iceland. Although I would wish car selection would be wider especially big 4x4's for Highlands which will be our next trip. Thanks. Iztok Golob, Slovenia
Iztok rented a vehicle in August 2020

Why book through Northbound?

Best Price Guarantee

If you find the same vehicle from the same supplier elsewhere, we'll match the price with no added or hidden fees

Geen verborgen kosten

We do not add any fees on top of your final price, what you see is what you get!

Gratis Annulering

Wij annuleren uw reservering op verzoek, zonder vragen te stellen, op voorwaarde dat er meer dan 48 uur tot de afhaaldatum zijn.

Customer Support

We deliver fast responses to your queries with a very high customer satisfaction rating

Dispute Support

Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.