Reviews for
Northern Lights Car Rental in Iceland

913 Beoordelingen
8.28

About

Northern Lights Car Rental, a local car rental provider in Iceland, offers a wide range of vehicles, including 4x4s, 2WDs, and campers. Their commitment to low prices, quality vehicles, and personal service has earned them a solid reputation among travelers.

Northbound customers who have rented from Northern Lights Car Rental have shared their positive experiences, highlighting the company's reliable vehicles and excellent customer service. One customer praised the company for its seamless pick-up and drop-off process, while another appreciated the car's performance on tough mountain terrains.

When you choose to rent a Northern Lights Car Rental vehicle through Northbound, you're not just getting a car; you're gaining a partner that's committed to making your Icelandic adventure unforgettable.

Beoordelingen

8.28
913 total reviews
Good
5-Star
70%
4-Star
22%
3-Star
6%
2-Star
2%
1-Star
1%
Staff
8.4
Value
7.5
Cleanliness
8.8
Pickup
8.6
Dropoff
9.1
Condition
7.1

147 4-Star reviews for Northern Lights Car Rental

Verified reviews from our customers that rented a car from Northern Lights Car Rental

Submitted 26. Aug 2023
Good
Car was good, considering I chose an older car. It had some dents and scratches, but I didn't mind. The cigarette lighter (to use my USB chargers) was not working, but all it needed was a fuse The car had the orange engine light on, and sometimes it would cut back on power, but nothing major, still got us everywhere we needed to go (including the off-road F roads!)
Duncan rented a vehicle in August 2023
Submitted 28. Jul 2023
Good
An old version of the suzuki jimni which showed its age. Car rattled a lot and not the smoothest of cars, didn't even try am F road. I have previously owned a suzuki jimny and think I should have been warned it starts in 4 wheel drive not 2 wheel as this was not normal for this car. Despite all the comments above, it was a sturdy little car. Tent, surprisingly good, easy to put up and down.
Ruth rented a vehicle in July 2023
Submitted 14. Nov 2022
Good
The car was fine. Unfortunately, the indicator light of the tire pressure was defective and went on again and again after 20 kilometers despite sufficient pressure. The Road Assistant unfortunately could not help us and arranged a mechanican, which was closed. After that, no one answered the phone. I was not satisfied with this service. We unfortunately spent a lot of time checking the tire pressure. Upon return was said the problem is known at Dacia Duster. Please fix the defective sensors!
Anne rented a vehicle in October 2022
Submitted 17. Oct 2022
Good
The pick up and drop off was smooth and easy. The extra insurance seemed expensive but we did purchase it and felt like it wasn’t necessary. The car had a lot of cosmetic damage, dents, rust, scratches etc but that didn’t bother us. There were some issues with the car that we did find annoying but didn’t notice until the journey was underway. The washer fluid for the front windscreen didn’t work (the back was fine) this was quite dangerous at times as visibility was bad. The rubber seal around the door on the front passenger side was broken so a cold draught was always present.
Anna rented a vehicle in October 2022
Submitted 14. Sep 2022
Good
We had a very nice holiday in Iceland and luckily we didn't have any car trouble driving on the Icelandic gravel roads. Nevertehless my opinion about the car was that its quality was under standard: - the hood was trembling when riding over roads that were not perfectly flat (so it trembled most of the time) - the gearbox makes noise when it its shift from 2 to 3 and from 3 to 4 - there is also a trembling noise at the left rear wheel (probably a worn out shock absorber) Conclusion: The car had too many km's (287.500) to be in a good condition.
Ad rented a vehicle in September 2022
Submitted 17. Sep 2022
Good
Maximilian rented a vehicle in September 2022
Submitted 05. May 2022
Good
Great company and kind and helpful people. The car was not new, 260000km, but it did the job! Good choice
Marco rented a vehicle in April 2022
Submitted 24. Apr 2022
Good
Okay.
Lea rented a vehicle in April 2022
Submitted 21. Apr 2022
Good
All is ok but the wifi connection sometimes was wrong. And the car a little old.
Sergi rented a vehicle in April 2022
Submitted 08. Mar 2022
Good
Everything went smooth.. Getting to the pick-up spot by shuttle was easy, getting back to the airport on departure: same.. @ the pickup spot people were friendly but a little too persistent to my taste to sell us the insurrance
Marinus rented a vehicle in February 2022
Submitted 27. Feb 2022
Good
I suggest you make it (more? perhaps I've overlooked it...) clear that your rental office is not at but nearby the airport. And a permanent large company sign at the airport where customers would be picked up would be very helpful. In our case, coming a bit late through the customs, it took quite a bit over-the-phone coordination to make it clear where we can catch the shuttle to the car pick-up location, not really helping for the best first impression about the company. But after the initial hick-ups with the pick-up at the airport everything else went nice and smooth. Quick paperwork, clear explanation of additional insurance options, fast handover of the car, and also on the return just a quick check of the car and a swift shuttle transfer to the airport. The car proved a perfect cost-benefit trade off and was in good condition for its age and mileage. And given the harsh winter road conditions 4WD proved essential in more than one occasion.
Mihael rented a vehicle in February 2022
Submitted 26. Feb 2022
Good
I rented the 4x4 as it was February in Iceland. The wipers were terrible and it was blowing snow/snowing everyday there. Then after 4 days a belt started squealing regularly. Pickup/drop off shuttle at the airport was not too long.
Shelly rented a vehicle in February 2022
Submitted 19. Feb 2022
Good
Simple to drive, no problem. The information about the insurance and the money take in case of is not clearing before we arrived at the office.
Iris rented a vehicle in February 2022
Submitted 29. Nov 2021
Good
The car was fine, the cost of total insurance was excessive and doesn’t seem necessary considering what not included in the insurance.
Filipe rented a vehicle in November 2021
Submitted 24. Nov 2021
Good
We had a few issues with the car. - The doors in the back wouldn’t stay open which made it tough to get our daughter in and out. - The overhead light didn’t work in the back of the car which made it difficult to locate things in the back seat at night. - The oil light came on mid-way through the ten day trip which caused unnecessary stress as we didn’t know the seriousness of it.
Michael rented a vehicle in November 2021
Submitted 10. Nov 2021
Good
Very good
Matteo rented a vehicle in October 2021
Submitted 02. Nov 2021
Good
Good overall service. The car was a bit older than I would have expected .
Edward rented a vehicle in October 2021
Submitted 02. Nov 2021
Good
Great prices, that's why I chose this company, altough the car was probably the worst they own, personally if I knew I'd rent a better car, but it's not their fault obviously. They were nice and professional. Recommended
Nadia rented a vehicle in October 2021
Submitted 31. Oct 2021
Good
There check in process for procuring the car was smooth . Good pricing compared to other established plans . The reason for 4 start is because the car I rented was a bit run down with around 180k kms on it so was a bit choppy however had no issues navigating through the island . Would recommend this company with a better upgraded cars.
Ruchit rented a vehicle in October 2021
Submitted 29. Oct 2021
Good
Would’ve have been great except that the headlights in our car weren’t working properly. Passenger side light was out and headlights would go out completely when switching between headlights and normal driving lights. This made for some really scary moments when we had to drive at night and in bad weather. It also restricted our driving time as we didn’t feel safe driving at night. Otherwise, everything was very good. Nice, friendly staff, enjoyed talking with our drivers to and from the airport. Just maybe add a safety check to your vehicles for basic functions like that before renting them out
Neal rented a vehicle in October 2021
Submitted 16. Oct 2021
Good
We left the first day with the 2017 Suzuki Vitara with a lot of damage on the car, this car had some brake problems so we returned the car. They tested the car and there was indeed something wrong with the brakes. We received a replacement car (Suzuki s cross) with only some damages. We also rent a baby seat, this was a very old seat and it was not feeling 100% safe. Tip to the rental company: for this price in the rental buy new seats!
Tim rented a vehicle in October 2021
Submitted 19. Aug 2021
Good
Thank you so much for the service you provide us. Pick up and drop of to airport was in perfect time. The assistance before we start our trip was very clear. About the car (Suzuki Jimny 4x4 manual 2013) we can say that is a good car to travel Iceland (small and smart) but our Jimny was very old (more than 200.000 km) and it was very strong and hard to drive, with a lot of Moisés and some parts damaged. We are a couple that adapts to everything, but surely driving a car that conveyed more safety would have been better.
Marco pietro rented a vehicle in August 2021
Submitted 06. Sep 2021
Good
Although it wasn't a brand new car, it was good for our trip. A little bit dirty inside the car at the pick up. With little more care about details it would have been perfect.
Chiara rented a vehicle in August 2021
Submitted 26. Aug 2021
Good
El servicio de pickup en el aeropuerto fue correcto. Nos recogieron a la 1AM. El coche Dacia Duster 4x4 tenía muchos kilómetros (200000) pero no tuvimos ningún problema con él y pudimos hacer todas las rutas por las carreteras de montaña islandesas. Nos pareció excesivo un bloqueo en tarjeta de 350000 ISK (más de 2500 euros) durante 2 semanas . No sabíamos que la cantidad era tan alta, tuvimos que usar 2 tarjetas diferentes porque las nuestras no permitían pagos de más de 2000 euros. Hemos realizado otros alquileres en Islandia (camper y motorhome) y no nos han bloqueado nada en la tarjeta. Quizás deberían revisar ese tema, nosotros llevábamos un seguro adicional para cubrir los 350000 de franquicia.
Antonio rented a vehicle in August 2021
Submitted 12. Aug 2021
Good
Overall OK but the car had a few issues, notably: - The glass wipers were making the glass more foggy then else, we had to change them on the way (Norther Lights reimbursed us); - One of the car's lights stopped working halfway through; and - In general, the car seemed to be struggling in upwards slopes - not sure whether there is a problem with the engine, but it seemed to be a possibility. Assistance by Northern Lights was nevertheless good and the company was always responsive and helpful.
Massimiliano rented a vehicle in July 2021

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