Reviews for

Car Rentals in Iceland

I was upgraded to a 3008 Peugeot. The car was wonderful, was in a clean and good condition, and the staff at the rental agency were extremely helpful, kind, and reachable. At the vehicle return, Renata was extremely helpful and informative, and made renting a vehicle a very positive experience. The Super CDW package is highly recommended, as Iceland has unpredictable weather and road conditions, and I was spared a £3,300 bill because of it.

Our experience with Lotus Car rental was amazing!!! Highly recommend - 10/10.

Smooth experience with Lava, booked via Northbound. We were easily able to amend our booking via email when we wanted to upgrade our insurance and add wifi. We were collected at the airport and after a short wait driven to the rental location. Car was fine and we liked having the option to hire a slightly older car to save money. Drop off was OK too, albeit the staff on duty at that time barely even spoke to us except to mutter we could go and we had to ask about getting a lift back to the airport. Overall we would recommend both Lava and booking via Northbound.

Super car. Perfect for snowy roads. Nice pick -up at the AirPort.

Everything was Fine👍

Sadly the rental car was not in the best condition. The rooftent was very hard to open and close and one of the engine warning lights was on when we got the car. Also one of the supporting pistons inside the tent was fixed with duck tape. It broke completely during our journey. The service support we got through cheap however was amazingly fast, direct and uncomplicated. All in all the trip was filled with challenges we luckily overcame. Service was great, but it wouldn't be needed if the car was better. In my opinion some tools like a jumper cable should also be in all cars during winter.

Hi, the Suzuki Vitara went very well. However just in terms of the brakes, they need to be reviewed as they don't work very well and when there is snow in the road that makes it dangerous. A part from that, the car works OK. Best regards, Laura

Easy service to use, personal service, professional staff. I would use these guys again above others, they made it so easy and affordable to hire a car.

The car was not the best one, but survived the whole trip. As a result: returning the car did not give much hassle, even though they could if they wanted.

We really loved the car we rentes, we wished we could take it home with us!

The car had some issues, only noticed later on when i was already far to go back to change the car. The reverse gear was jumping off, some gearbox problems were making almost impossible to reverse the car in a slow speed. The back wipers was so bad that was not cleaning, just making the glass more blurry. Tire pressure warning on the second day. Solved after putting air and reseting the system by myself. The reverse camera was not showing a proper image, even after trying to clean it, clearly a camera problem. The 3rd gear was scretchy, also a gearbox problem. The car was all beaten up when delivered, clearly the worst look dacia on the road, compared to same car from other rentals. All in all i was expecting a better car analisys and test before delivering it to the client.

I liked it very much. It was smooth on the road and felt safe driving it.

Everything went smooth.. Getting to the pick-up spot by shuttle was easy, getting back to the airport on departure: same.. @ the pickup spot people were friendly but a little too persistent to my taste to sell us the insurrance

All communication with MyCar was excellent from start to finish. They picked us up from the airport, no bother. And the car was in great condition and perfect for the tricky Icelandic Roads. I would absolutely use them again and would highly recommend them to other travellers.

Hi, the car was very old, with a lot of kilometres and more than 26 damages on the car and windshield. We had some warnings who have been turned on many times, which has scared us. We have been forced to purchase extremely expensive insurance. I'm very disappointed regarding our experience. We have wait for 1 hour to have the shuttle to go to the airport. We are not happy at all regarding our renting, it's unacceptable to paid 700 euros for a week for this kind of car and customer experience !

Everything worked very well. The car was instantly available, no problems with the shuttle service, very nice shuttle driver. The car was clean and the tires seemed to be completely new. All in all an excellent experience! I can recommend northbound to the best of my knowledge and to some extent! Alles hat super geklappt! Das Auto stand sofort zur Verfügung, das Shuttle vom Flughafen zum Autovermieter war pünktlich, der Fahrer super nett :) Das Auto selbst (unser Mietwagen, der Hillux) war komplett sauber, in top Zustand. Wir hatten den Eindruck, dass die Reifen komplett neu waren. Im Winter durchaus positiv 😅 Wir können Northbound mit bestem Wissen und gewissen empfehlen, war eine super Erfahrung!

The car performed well considering the harsh environment of Iceland. Only means that they maintained the car well.

Very happy with the car and the service from Lotus Car Rental. Pick, drop off quick and easy and shuttle service to and from the airport was great. Customer service was good, with staff providing good instruction and safety advice for driving in Icelands changeable conditions. Thank you Lotus, and thank you Northbound.

We waited at the airport about two hours for pickup because voucher doesn’t show which rental company we have, anyone doesn’t pickup phone (rental noted in voucher and also northbound). Then we got car with broken doors on the passenger side, it doesn’t open properly sometimes doesn’t open at all. Even if was close, car was beeping and signals on the dash showed open door. If we opened window, it doesn’t close. In the end free gps was useless.

Everything was good with the car and the service.

Northbound was a terrific company to use for your car rental. They made everything easy, the car was waiting for us when we arrived and it was easy to drive. The return was even easier. I wish the States could be as efficient with car rentals. Well done Northbound!

Instead of the Hyundai Tucson we got a Mitsubishi Outlander. A very nice car that took us from Reykjavik to the north where we stayed for a week. Winter conditions didn’t seem to bother the car. We felt safe and in control while we, of course, also used the safetravel app.