Reviews for
Car Rentals in Iceland

11842 Beoordelingen

11842 reviews for Car Rentals in Iceland

Verified reviews from our customers that rented a car on Northbound

Submitted 17. Aug 2021
Outstanding!
The car is like new. MyCar were friendly and efficient.
Claudio rented a vehicle in August 2021
Submitted 17. Aug 2021
Outstanding!
Renting a car through Northbound.is was easy and convenient. Website is with clear information about the rental cars. Communication was very well. Northbound may provide additional discount (which you may not get if booked directly at the rental company).
Arno rented a vehicle in August 2021
Submitted 10. Aug 2021
Outstanding!
We were upgraded to an 2018. It was comfortable but the engine had no pickup- meaning, it struggled to get up hills. It was a bit smaller than our original rental. Overall, customer support before the trip was excellent. I had to adjust the day and time of our pickup, and it was handled very smoothly.
Jennifer rented a vehicle in August 2021
Submitted 08. Aug 2021
Our car was a bit of a beater - scratched and dented all over the place, and the plastic covering for the trunk latch had broken off, exposing the mechanism. Also, what we thought was a stain or hardened resin on the windshield. It was a little off putting. I'd paid nearly $100 a day on the most budget option, although I knew car rental prices had skyrocketed.. Still, it worked and we had no mechanical problems. The Aygo is a small and feeble budget car, so we stayed on the main roads and drove conservatively. Seats were also quite uncomfortable, but in the end it worked fine for us. The gas mileage was good, so we could save on gas. Check in was fine, but Blue has a system I'd never encountered, where they tell you to take photos of any damage, then can discuss afterwards. This was a bit strange - especially because, as mentioned, the car we got was damaged on multiple areas. So we took photos of everything we saw. I actually asked if they wanted to look with me, given all the damage, but the check in woman said no, it was fine, just take photos. The return experience was the worst I've ever had. I've rented dozens of cars over the years, and have never had a problem. When we returned the car, the woman at the desk did an inspection... And that stain we saw on the windshield turned out to be a rock chip. It had been there when we picked up the car, but then they claimed we had caused it and insisted on us paying about $544. Since we didn't realize it was damage, we hadn't taken a photo on pick up. Obviously, since this wasn't out fault, we argued. It turns out they themselves never noticed or documented the broken trunk, so had to admit they hadn't done a thorough job themselves, and we didn't end up paying. I'm not sure if they were trying to scam us, or if they were careless, but either way Blue car rental is terrible, and I will never deal with them again if given the choice. They have a predatory business model where they try to find undocumented damage afterwards and charge massive fees - see other reviews on tripadvisor.
John rented a vehicle in August 2021
Submitted 16. Sep 2021
Outstanding!
Great car, no problems. I booked often Icerental 4x4 and it was always a good experience. Kind staff.
Gabriela rented a vehicle in July 2021
Submitted 12. Aug 2021
Worst rental experience ever. Picked up the car on Friday July 30. Started to drive the Golden Circle at 2:00 PM. Car broke down at Laugarvatn at 17:30. Called 24/7 service number. They said they needed permission from NordicCarRental to do anything. Repeatedly called and emailed NordicCarRental. No response. Ending up staying in a local guesthouse which was within walking distance. NordicCarRental did not call us until 11:30 on July 31-18 hours later. By that time we had arranged a Taxi to Reykjavik which cost $375. We had to rent another car from another company, and because it was last minute ended up spending $4000 for two weeks. No apology for NordicCarRental. I would give them minus stars if I could.
John rented a vehicle in July 2021
Submitted 08. Aug 2021
Outstanding!
Thank you Northbound for everything when I needed you to change dates or some had some other problems due to flight changes you were always there for me and always replied promptly . thank you so much and I will definitely recomand you. Joseph
Joseph rented a vehicle in July 2021
Submitted 18. Aug 2021
Outstanding!
Good, solid car. Smooth highway driving, adequate acceleration. No issues whatsoever. Lava Rental personnel were friendly and informative and professional.
Ricardo rented a vehicle in July 2021
Submitted 15. Aug 2021
Outstanding!
All good, a value car that proved reliable and big enough for what we needed. Being able to rent extra camping things was rely helpful. The kitchen kit was brilliant with everything we needed. Easy pick up and drop off.
Hazel rented a vehicle in July 2021
Submitted 13. Aug 2021
Outstanding!
We had a wonderful experience! The camper was exactly as expected, and we had no problems with it during the entire two week trip. If you are looking for something simple and cheap, this is the way to go. Just be aware that it has no heater, so might not be good for winter camping.
Kym rented a vehicle in July 2021
Submitted 14. Aug 2021
Outstanding!
The 2020 Land Cruiser GX was Awesome and performed well including on a few moderate F-road adventures. It was in great shape with less than 10,000 km when we started and ran well for us. With the Rocketbox we had room for 5 adults for 12 days around the Ring Road. Northbound was great to work with!!
Gary rented a vehicle in July 2021
Submitted 12. Aug 2021
Good
Overall OK but the car had a few issues, notably: - The glass wipers were making the glass more foggy then else, we had to change them on the way (Norther Lights reimbursed us); - One of the car's lights stopped working halfway through; and - In general, the car seemed to be struggling in upwards slopes - not sure whether there is a problem with the engine, but it seemed to be a possibility. Assistance by Northern Lights was nevertheless good and the company was always responsive and helpful.
Massimiliano rented a vehicle in July 2021
Submitted 02. Sep 2021
Outstanding!
We rented a 4x4 for 5 weeks at a good price and had an excellent time in Island. The Dacia Duster Manual was a good choice. Star Car Rental is a reliable company, friendly and helpful and we can recommend them to everyone.
Martina rented a vehicle in July 2021
Submitted 12. Aug 2021
Excellent
They organized a shuttle from the airport to their office. The welcome briefing was done professionally. A lot of information is provided by means of a tablet you get to accompany you during your trip. The tablet contains a navigation system, informative videos, weather and road info, and a video explaining how all the stuff in the campervan works. The VW Transporter 4x4 was reliable and pleasant to drive and took us without problems where we wanted to go. We slept comfortably in the van (bed linen was provided). The fridge, the watertank and the heating made life much easier.
Robert rented a vehicle in July 2021
Submitted 29. Jul 2021
Outstanding!
We really enjoyed our Star Car Rental van! It was clean and well equipped. The customer service was great! Thanks :)
Charity rented a vehicle in July 2021
Submitted 06. Aug 2021
Good
Very well. We lost license plate, although I cannot be sure whether the plate was fastened tightly before the journey.
Yan rented a vehicle in July 2021
Submitted 17. Aug 2021
Outstanding!
Patrice rented a vehicle in July 2021
Submitted 03. Aug 2021
Outstanding!
The reservation process was very smooth. Any questions or requests were answered and resolved in a timely manner. Communication was excellent, and helpful information was provided to help make the trip more enjoyable. The first vehicle offered had an issue, but another vehicle was provided in a timely manner. The small camper was easy to drive, and able to travel anywhere with ease. The total experience was excellent, and I would not hesitate to repeat the experience.
Charles rented a vehicle in July 2021
Submitted 05. Aug 2021
Outstanding!
I read a lot of reviews of car rental companies in Iceland before selecting Northbound and MyCar. The online experience of renting the car, a 2021 RAV4, was very smooth, and the folks at MyCar responded quickly to my emails. When we arrived in Iceland, a MyCar van picked us up at the airport and took us to the nearby MyCar office. The process of finalizing the rental and receiving the car was quick, the MyCar staff were very friendly, and we were soon on our way. We had the car for nine days and drove completely around Iceland on the Ring Road, with many side trips. The car performed great and the GPS system got us to all of the places we wanted to visit. Turn-in of the car at the end of the trip was also very smooth and we were soon transported to the airport for our early morning departure. All in all, it was a great experience.
Arnold rented a vehicle in July 2021
Submitted 15. Aug 2021
Outstanding!
We actually got a 2018 Subaru Forester. It was the perfect car for Iceland and the personnel at FARA could not have been more helpful
Michael rented a vehicle in July 2021
Submitted 27. Jul 2021
Outstanding!
24 hour customer service to and from the airport was excellent after having my flight delayed until late, great and friendly customer service. Wide vehicle selections with understanding of what vehicles you'll need based off you the experience you want in Iceland. Vehicle was clean and ran well as you would expect!
Dylan rented a vehicle in July 2021
Submitted 02. Aug 2021
Excellent
The 2019 upgrade from the 2017 Dacia was not at all worth it the extra costs, especially since the newer models do not have cruise control. We also found out that you cannot extend any rental very easily so you need to really book the exact hours ahead of time.
Deirdre rented a vehicle in July 2021
Submitted 02. Aug 2021
Excellent
We Got a Nice car at a very good Price. Had to wait half an hour at the airport for transfer, and there was only room for one person, but When I Got to the carrental-office, the car was ready, and i could drive to the airport and Pick-up the rest of the family.
Mette rented a vehicle in July 2021
Submitted 30. Jul 2021
Good
The car was great, perfect for a family. My only complaint is that upon returning the car was the person taking the keys said he was going to have to charge me for a tank of gas. I had literally filled it up just on the outside of Keflavik prior to returning it. I told him this, and he said the gas line had to be above the last line. So instead of being charged an entire tank of gas, I went back out with my kids, and proceeded to place another $2 of gas. Seriously. What is that, 250 ISK. Seriously?
Amy rented a vehicle in July 2021
Submitted 02. Aug 2021
Outstanding!
We had an positive experience with Star Car Rental. They met us at the airport, shuttled us to their office which is about 5 min away. They were excellent to deal with, everything was handled well. For drop off they had us drop the car at the airport, no problems.
Rodney rented a vehicle in July 2021

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