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Lagoon Car Rental på Island

It was great except I never found the cruise control on this vehicle. Did it have cruise control?

To bad I could not bring back my car the last day to the city centre. for the rest good service. and lovely people.

I came across Lagoon Car Rental through Northbound.is so I’m not sure if they are related but, from the tons of options to rent a car, this one was the cheapest and the easiest to book. You can pre-book a car paying a very small amount and it has the best rates in the market for a 2WD Car as well as 4X4. I chose a 2WD (Kia Rio) and I ended getting a 2WD (Hyundai i20) which is similar. The car was great, maybe with some scratches, but it’s because it was white, and in iceland the wind is extremely heavy, so it’s easy to get hit by some stuff when you are on the road. The pick up at the airport was smooth, and the customer service amazing. I highly recommend this website and this Car Rental.

Vehicle was OK. It was old and in pretty beat up condition. The front tires should not be in that vehicle as the drivers side was almost bald and the passenger side not much better. Hi nice you got over 85 km it would shake. I never really noticed due to the bad weather until the start of day 3 that was the problem. We had a short period of time to tour the island and I was not going to waste time trying to get a vehicle changes out when we were in the north east. I informed the rental peon when dropping by off and they made a very small concession in regards to waiving a $30 admin fee for missing the tunnel fee but otherwise was not really given any compensation for that part which was a fairly significant safety issue and slowed us down appt. Keith

Car was just right for our needs. Lagoon car rental were v helpful. We were not offered any additional insurance which when we hired the car was ok. But we got a chip in the windscreen and it turns out this is a common thing in iceland, 5 cars a week at Lagoon. I had to pay 700eur. I would have liked to have been made aware of the high risk and the extra insurance available. This could have saved me over 600eur. We went camping it would have made it easier to filter the facilities at each campsite so we could easily see those with kitchens and cooking facilities.

The car went well and easy to handle. The pick up and drop off was quick. But we are not happy with the GPS. We couldn’t find the places we wanted to go. It always said no result was found. We asked for the refund but was rejected. I strongly feel that I shouldn’t pay for something that didn’t work.

We had a great experience in Iceland with Blue Lagoon Car Rental. When arrived at the Keflavik airport (at night, 00:30 am)we didn't see anyone of the rental so we called them and in less than 5 minutes they came to pick up us. The car was equipped with all we requested, the guy at the desk clearly gave us some important information about the driving in Iceland. Before picking up the car, we were able to check and flag in a paper all the scratches, dents, cracks, missings, exc already present in the car to avoid future misunderstanding. The only flaw encountered during our trip was that the grill was unusable because of incorrect gas bottle dotation (however price of this service was not significant). We are happy to suggest Blue Lagoon to whoever wanna take a "on the road" trip in Iceland.

Everything went well. I think that your insurance policy must be enhanced. Too many options and some of them difficult to understand by someone that not knew Iceland and the country routes before.

It was okay considering it was an older used model. Perhaps some cleaning could be improved before renting to other customers

It was great. We were met promptly at airport and taken directly to the car rental site. The Kia Sportsge we rented was in great shape and perfect for my fanciful 5.