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Lagoon Car Rental på Island

The Dacia Duster 4x4 was ok for Iceland. It is the right car also for route F.

The experience in general was good, a part from two things. I suggest customer to check every optional included in the booking before leaving: we received only one gas canister instead of the two booked. When we checked everything, we were already in the north and not every shop sells the brand campingaz: the third night we couldn’t cook (I don’t think the gas canister they gave us was new and full, but already opened and new). I suggest the company to check the car before give it to new customers: while we were in the north, it has been signaled by the car the absence of AdBlue: the car would have stopped in 1000 km. We had to go to the first “N1” shop to get AdBlue refill. Fortunately, the assistance was really good and they always answered us in short time

Car was all good. They should remind you when car is due. After a long series of flights, details slip. Took 1 hour to get ride to airport after drop off and they need better office maintenance. Trash overflowing all cans and in bathrooms.

Hi , On the whole was pleased. The Subaru car was good. When we arrived we were disappointed that we had to wait 40 mins plus to get a shuttle to the car office. The the driver had to take some people before us , so we just had to sit around at the airport. Other than that it was fine . We chose Lagoon for the car and price .

We were met at the airport at the agreed time. We didn’t get a Hyundai i10. It was burning oil and Lagoon suggested that we take some oil with us. We declined this car. Lagoon gave us a Kia Picanto instead. This was fine but the delay cost us half an hour of our holiday. Both cars were covered in scratches so at least we didn’t have to worry about that. The car had done 100,000km already so not even remotely new...The staff were really pleasant. On returning the car everything went smoothly except that the shuttle driver was stressed. We got halfway to the airport and then turned around and went back to pick up some more clients so this took much longer to get to the airport. In the end we arrived in good time but only because we arrived at the car hire place in lots of time.

We have received a standard category service from Lagoon. The car was in good condition and the procedure was fast. We haven't had any problems, so I don't know if the attention would have been good. I must make an observation: I do not understand the reason why the cost of renting a standard roof box is 430 euros, when you can buy it in a store for less than 100 euros. It seems abusive.

Excellente location, voiture très agréable à conduire. Parfaite pour le camping et y dormir. Prise en charge rapide et efficace à l'arrivée et au retour de l'aéroport. Et personnel souriant et sympathique. Aucune mauvaise surprise, je recommande !

The 2018 Dacia Duster that I was supposed to get had over 130 000 km on the meter! Assuming it had been in service since the end of 2017 - say for 700 days - this means 186 km EVERYDAY all year round... Car however robust, with a rather good suspension, but noisy. Staff at drop-off completely understaffed (no one at arrival at the Keflavik office, the guy was returning from his shuttle service to the terminal, with no one else in the office!)

It was great, everything worked fine.