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Lagoon Car Rental på Island

The 2017Kia Rio was a great car. It was clean, and though a few years old, practically new. The staff was helpful, friendly, and pleasant. I have rented cars on several occasions across Europe and this was the best experience.

As is the norm you get a car that is of the same class as the one you specify but that's not a problem. Car pick up and drop off was easy airport office is open 24/7 Information given about the roads was useful. All in all a good experience.

It was a great little car with a funny little horn!

It was just the right size. It met our expectations. We were pleased with it.

I did not Get a KIA, but I GOT a similar car. When I GOT the car everything was good and got a lot of help. The driving from airport to the car rental was okey. When we were going to give back the car, we had to wait a lot.

First of all the car I had rented was not available as it had an accident. I was offerede a smalller car to start with but we finally agreed to a mini van as we were 5 adults and 5 suitcases. The car was dirty and honestly it was not in great shape either. Lots of dents and scratches and the spare wheel was missing. Gas tank was only half full, the number plate almost fell off and some other minor parts were about to fall off. All that said, the car turned out to be a great choice for our tour of the Ring 1, with lots of space for all passengers and the luggage. It drove without any problems. Except for the spare wheel which I only discovered later, your very helpful handling agent (Birge?) fixed all the issues and made sure the systems was up to date, so I had no issues returning the car.

I would suggest to improve the pick up from the airport I had to wait for your employee more than 1 hour and I had to call your company twice whitout receving updates.

Great car, 0 problems on route

Easy to drive car. Perfect for the ringroad. Smalll luggage compartment.

Booked a car with this agency through northbound.is I was a little concerned about booking a "cheaper" vehicle instead of using the mainstream competition, especially if you read some of the reviews available! However, everything was just fine. We were met at the airport with only a very slight delay, and this was only as the shuttle bus was going backwards and forwards, so fair enough. I did call to check and received a very prompt, polite and efficient response. The hiring process was simple, the car was in good condition (not excellent, as not new, but as the colleague explained, this did mean they were a little more relaxed about how the car came back too!). Go ahead and use Lagoon. It was all good.