
Anmeldelser for
Lagoon Car Rental på Island
961 Anmeldelser
9
Anmeldelser
9
961 totale anmeldelser
Excellent
5-Star |
|
77% | |
4-Star |
|
18% | |
3-Star |
|
3% | |
2-Star |
|
2% | |
1-Star |
|
0% |
Verifiserte anmeldelser fra våre kunder som leide en bil fra Lagoon Car Rental
Submitted 06. Jun 2017
Outstanding!
This is a long overdue review. My cousin and I visited Iceland back in September. We rented our Mitsubishi through Lagoon Car Rental and highly recommend this company to other travelers. We had some car trouble (I admit it was not the car/company's fault but ours) and the customer rep went above and beyond to help us out. I cannot thank them enough for their patience and service!
Judy
rented a vehicle
in September 2016
Submitted 16. Sep 2016
Excellent
Renting a car from Lagoon was very convenient: one of their employees drove the car over to the place we were staying, and at the end of our trip, came by to pick it up. The car itself was fine; it had some difficulty with hills and gravel roads, but overall we had no problems.
Rebecca
rented a vehicle
in August 2016
Submitted 11. Sep 2016
Good
The Blue Lagoon Car Rental service went very well for the most part. The only issue was that we initially set an 8 AM pick-up time, but for some reason there was some miscommunication and we didn't get picked up until 9 AM (after calling and emailing). Other than that, however, I appreciated the customer service we received. We had no problems with the car and everything else went well.
Another suggestion would be to provide printed directions on how to find the Lagoon Car Rental address near the airport. We got lucky and had Google Maps, but it would have been hard to find if we did not have GPS or did not know that it was actually located in Keflavik instead of at the airport terminal.
All in all, I had a wonderful time in Iceland and appreciate that the car was in good condition and did not have any problems.
Ryan
rented a vehicle
in August 2016
Submitted 12. Sep 2016
Good
It was almost perfect except for 2 little details. We didn't get picked up on time and didn't know how to get in touch with lagoon car rental. We finally asked the airport service desk to call them after a half hour of waiting. Also, when we got there, the Subaru was not available. They gave us a kia instead, and I believe they believed it was an upgrade. The guys were very nice and business like. The car was able to go up the mountains with no problem. All in all it was a good experience and Iceland was beautiful!
Brian
rented a vehicle
in August 2016
Submitted 16. Sep 2016
Outstanding!
We were very satisfied with Lagoon Car Rental's services although their guy were a little late for our appointment. Our original reservation was for them to give us a ride from our hotel to their office and then we picked up our rental car from there, but instead, they drove our car to our hotel to save our trip. It was very thoughtful of them to do that. They patiently helped us to park our car at a good parking spot close to the hotel and also showed us how to use the meter for the parking. I would highly recommend to anybody who wants to have a nice road trip in Iceland!
Liching
rented a vehicle
in August 2016
Submitted 15. Sep 2016
Excellent
I had a great experience with Lagoon Car Rental. Not only did they deliver our car straight to our accommodation, but we got a free upgrade. The car was clean and ran well. Only the drop off point at Keflavik airport is a bit difficult to find - they take you to the airport via a shuttle and the drop off is at the beginning of what looks like an industrial estate. There was a small sign (which is very easy to miss) to point you in the right direction. The collection of the car was quick and I was in the airport in no time. Overall, a great experience.
Megan
rented a vehicle
in August 2016
Submitted 22. Aug 2016
Outstanding!
Lagoon car rental was great. The car we booked wasn't available so we got a free upgrade. It's a lot better driving yourself than going with the tour guides. Thanks.
Joel
rented a vehicle
in August 2016
Submitted 15. Aug 2016
Outstanding!
We were happy with the service provided. We were originally surprised we didn’t get a VW as per my order, but it turned out well in the end as the car we got was very economical and had GPS, which was very helpful.
Bernard
rented a vehicle
in August 2016
Submitted 16. Aug 2016
Outstanding!
Travel in Iceland as always was perfect. The staff with which we met in the Lagoon Car Renthal were impeccably professional and courteous. The girl who gave us the car was extremely accommodating. We were only surprised by the fact that the car we booked a Toyota Land Kryuyser 2016 in result looked much older and had a damage arount all the car. As a result, imagining how much time and effort will take clarify this situation, we have decided to leave this issue not been solved, and picked up the car in the condition that we were ofered.
Anatoly
rented a vehicle
in August 2016
Submitted 12. Aug 2016
Good
The overall experience with Lagoon Car Rental is OK, however there are some details what I have to mention:
- The car had minor damages (broken fog light, etc) what was not marked during hand-over. I expect such a thing is pre-marked (thus I'm not going to be charged if I don't notice)
- Vehicle was not properly cleaned inside
- Our booking clearly says it's a 2016 model, however it was a fairly used older one, and we didn't get any discount for this reason.
- Wiper blades were extremely used, it's even a safety issue.
Krisztián
rented a vehicle
in July 2016
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