Customer reviews for this vehicle
We had a little trouble finding our shuttle driver at the airport since we came in late and had some issues with luggage before making it to the meet site at the arrival hall. The Lagoon driver had waited for us and claimed she tried to call us but of
course my phone was not in service once I reached Iceland. Communication through email is my biggest suggestion. We ended up waiting around unsure of what to do until an additional Lagoon driver returned to the airport to pickup more clients and we were able to get our ride then. Other than that the experience was good. The rental place is available 24/7 for a prompt lift to and from the airport, everything was very well explained and I could not have imagined seeing Iceland another way.
Heather rented this vehicle on 20. Sep 2018
First let me discuss Northbound. Great website: love how user friendly it is and how it listed all the rental options with their prices, insurance types offered, etc. Also love the live support - they were very helpful. They provided comprehensive information
on the rental. Just loved the experience using this site - highly recommend it. Lagoon: awesome rental company. They're a smaller company, but offer more competitive pricing than any of the main vendors out there (e.g. Avis, Budget). Their cars are well maintained, they provide friendly and courteous customer service, were able to pick us up from the airport at the agreed upon time, short wait times to receive and drop off the car rental, etc. Overall, amazing experience and having rented from numerous car rental agencies around the world, I'd recommend Lagoon over the others for Iceland.
Navdeep rented this vehicle on 19. Sep 2018
We had a very positive experience with Northbound. I selected this company not only because the prices were very competitive, but the reviews I found online were all highly positive. The customer service experience was great and our car was extremely
reliable, which was necessary considering we used the vehicle to complete a ten day road trip around the country. I would recommend this company to anyone looking to drive about Iceland.
Couryn rented this vehicle on 10. Sep 2018