Customer reviews for this vehicle
Our car was in a very good condition and had new winter tyres. The process of acquiring and returning the car was quick and the customer support was super fast. We drove the car for about 2600kms in 13 days without any trouble. On top of it the prices
were the most competitive amongst all the car rentals
Tanuj rented this vehicle on 22. Mar 2019
We had a little trouble finding our shuttle driver at the airport since we came in late and had some issues with luggage before making it to the meet site at the arrival hall. The Lagoon driver had waited for us and claimed she tried to call us but of
course my phone was not in service once I reached Iceland. Communication through email is my biggest suggestion. We ended up waiting around unsure of what to do until an additional Lagoon driver returned to the airport to pickup more clients and we were able to get our ride then. Other than that the experience was good. The rental place is available 24/7 for a prompt lift to and from the airport, everything was very well explained and I could not have imagined seeing Iceland another way.
Heather rented this vehicle on 20. Sep 2018
First let me discuss Northbound. Great website: love how user friendly it is and how it listed all the rental options with their prices, insurance types offered, etc. Also love the live support - they were very helpful. They provided comprehensive information
on the rental. Just loved the experience using this site - highly recommend it. Lagoon: awesome rental company. They're a smaller company, but offer more competitive pricing than any of the main vendors out there (e.g. Avis, Budget). Their cars are well maintained, they provide friendly and courteous customer service, were able to pick us up from the airport at the agreed upon time, short wait times to receive and drop off the car rental, etc. Overall, amazing experience and having rented from numerous car rental agencies around the world, I'd recommend Lagoon over the others for Iceland.
Navdeep rented this vehicle on 19. Sep 2018