Car was very good, ACE rentals were very friendly and professional. Cost was a bit high

I was thoroughly satisfied with my rental experience with Ace Car Rental. The pick up and drop off were seamless and the vehicle was clean and well equipped. It also didn't hurt that their price was significantly more affordable than comparable rentals through the larger chains. I would definitely book through them again if I ever make it back to Iceland.

Everything went smoothly with this company. We had an early flight and arrived to Keflavik airport around 6 am. We were picked up directly from somebody from the company, and then carried to pick up the car. The car was just as arranged, we didn't have any problems with it. Finally, we dropped the car and were carried to the airport pretty quickly. I would definitely recommend this company!

We would like to recommend Ace Car as a really good company, everything was perfect and correct. The car was in really good condition and worked very well (Camper Car Dacia Dokker). We are so happy to choose that company and we can really recommend it. Thanx a lot!

Everything was OK. The car was good,almost new,the servis was also very good.We were very satisfied and we will recommend it.And Iceland is fantastic.

The car was great, and the pick up/drop off process was easy. It was nice to be able to have wifi in the car as well. Northbound made it very easy to find the best deal. Would definitely consider renting from Northbound/Ace again if I'm ever in Iceland.

The camper was great and perfect for our trip! The camping equipment was very good and handy, the car was easy to drive and even provided an USB-port to charge our phones whilst driving. You only get one stove though, but that wasn't a problem for us since we lent a second one which made cooking much more convenient. Communication with Ace Car Rental was very easy and they were super friendly. Would absolutely recommend both Ace Car Rental and Northbound!

Everything went smoothly, I didn't have any problems.

Excellent! Great company with great communication. The campervan we hired was very comfortable and was great on petrol! I would definitely recommend Northbound and wouldn't look elsewhere on my next trip to Iceland!

Friendly and helpful staff. Pick up of van ran smoothly. Van in great condition. Could improve kitchen equipment with can opener and a second set of cups. full gas canister should be provided. More tourist/maps and camping guides would be useful. At time of booking you could offer a discount at your guesthouse. Overall great.

Our experience with Ace was great! Clean car and friendly service.

Perfect, good car, quite New, with spare wheel, not only a repair kit, very kind people and polite, very good service and on time.

perfect

our experience was excellent- it was easy to organise online- we had some queries early on regarding accomodation and car collection and the responses to these were quick and very helpful. The pickup was great- the van was brand new and well kitted out- we found it very easy to travel in and very practical. All in all a very positive experience and I would highly recommend both Ace car rental, and Northbound for their prompt and efficient service.

The pick-up service and drop off was very good as were your personal. The van is small by North American standards, but was reliable and had good performance. A couple of things: A roof rack would be very helpful. I brought a bike (I was led to believe it would fit under the bed - Not.) and had no place to put it while driving except on the bed. Also, if you are alone (as I was) there are blind spots that make going in reverse perilous, to say the least. I would definitely use your company again and have already passed on your info to another couple wanting to visit this Fall. Take care.

Great experience.
PIck up at the airport was on time. The transfer to Ace Car Rental was just minutes away.
Van was new (only 3000 km on the clock) and in perfect condition.
Return was on time from our guesthouse in Reykjavik.

Ace was such a great company to go through! They made finding a rental extremely easy! Instructions for pick up and drop off were clearly explained and they even gave a map and suggestions! I would definitely recommend them!

I had a great experience renting with Ace car rental. We were picked up at the airport shortly after arrival and received our camper van in clean and good condition.

The heater in the camper van works great at night especially during cold weather. Gas mileage was good. Very spacious in the sleeping area. All the cooking utensils were in the box.

One thing to note is the wifi device stopped working after the first day. My iPhone said I was connected but I couldn't browse the Internet.

We loved the campervan! Cozy, warm, reliable. The heater was a big plus. The winter tires helped us navigate some icy roads and gas mileage was decent. Our contact person, Odin, went out of his way to meet us at the airport 6 hours earlier at 6 in the morning! The driver and passenger seats were a bit difficult to maneuver ( cramped) but we're slender folk and made it work. We preferred our own backpacker stove but overall loved everything! We miss our little home on wheels and plan to return. I highly recommend the Davia van and Northbound!

The camper from Ace Car Rental was exactly as advertised. The staff were polite and friendly. They were able and glad to answer any questions I had about the camper and about driving in Iceland in general. Pickup and drop off of the camper was punctual and easy. I would certainly rent from them again.

We spent 6 days touring southern Iceland in a Dacia Dokker camper from Northbound.is / Ace car rental. There were many options for camper rentals in Iceland and we chose based on very clear information and price. With some of the other comparable options it just wasn't clear what exactly would be included or covered, and we didn't want to spend any of our vacation dealing with logistics. The customer service was top notch and friendly, the only problem we encountered was with our mobile wifi which was sorted promptly.

I would recommend a larger option if you can afford it. The Dokker was sufficient, but a larger van would allow us to cook inside, which would have been great.

Fantastic. We were going to rent a room en Reykavik, but heard about carrental. Thank God we decided to do that. Everything was splendid and the trip in the nature were great. No complaints what so ever.

we had a great time with the dacia dokker camper!! it was our home for two weeks and we loved it. it had all the space and storage capacities that we needed, as well as camping equipment, fitted into the car in a very clever and inventive way. we needed less fuel than we had expected, and the car was nice to drive. we were happy to have the heater in the cold and rainy nights (at first, i was a little shocked by the weather coming from european summer with a temperature difference of 15 degrees). paperwork was efficient and the people doing the transfer from and to the airport were very friendly!! thank you ;)

Excellent !!!

We had an excellent experience driving a camper in Iceland in general, and renting from Ace in particular. At the ungodly hour we arrived our host at ACE took the time to welcome us with good coffee and cover the essentials foreign drivers must know. The camper was exactly what we expected and handled really well. The bed was very comfy and two people with modest luggage will find enough storage room. The curtains made a pleasant difference! Suggestions: If you rent a camper bring a duffel bag instead of a suitcase (it won't fit in the space under the bed) and, be smart, get the gravel insurance... There is a LOT of gravel all over! Daniela M. US

We had an amazing time in Iceland whilst driving around with the brandnew Dacia Dokker Camper. The equipment of the car was absolutely sufficient and the absolutely best thing was the heating system of the car. The company is family run and they do it with passion and friendliness.

ACE was Top service, i will defenitley recomend it they are helpful and trustworthy. having the insurance covered included in the price was a plus, not many companies do that. and their service is great

We were very happy with our trip around Iceland! The staff from northbound was fast and helpful. Our car from ACE was perfect for our trip and we enjoyed travelling through Iceland with "our" small camper, the Dacia Dokker.

We had a fantástico experiencia in Iceland Thank to the camper van we rent. It was the best offer I seen and everything was as we expected.
Thank you very much!!

We choosed the option to get our Dacia Duster delivered (and returned) to our hotel, it was very convenient. The car was perfect for me and my wife since we aimed to go around Iceland on road 1 with some detours. Since we had a 4WD we werent afraid to meet the steep gravelroads at some of our detours. The only "problem" we got with the car was that we almost went out of diesel where it was longer distances between the gas stations. When we found a gas station (on the fumes we belived) we still had about 5 litres left. If/when we return to Iceland we probably will use northbound again.

We went spontaneously for a week on a camping trip to Iceland and as we were super late with booking a rental car we chose northbound. Best decision, everything went perfect. Fast, easy and friendly. Perfect experience!

Quick, easy and staff was very friendly.

I had a wonderful rental car experience with Northbound! They gave me a very clean, well-maintained vehicle and I was pleased to not have a single issue during my road trip to West and South Iceland. Owners of Northbound were very communicative and made pick-up and drop-off relatively simple. Can't wait to return to Iceland--I'll be using Northbound again!

Everything was perfect with ACE car rental. They were waiting for us at the airport, the quality of the car was perfect. In a word we are satisfied after 2000 km also in the roads "F".

Great service to bring us the cars and driving us back to our hotel after the return. Like!

Hi
I choose you because it was the best price i found.
I was very saticefied with the car. Quite new and did the job to get me around the Island.
But i sure would take a car with heater when it was very cold in morning without. Should be standard on Iceland I think.
The rentalguy was easy and polite, it was smooth and easy to get and leave the car.
I also liked the information you send out of Iceland.
Me and my doughter had an plesent trip around Iceland and your company helpt us with that.

The Dokker was perfect for our Iceland trip (we did the ringroad). It was quite new, the equipment was clean and thoughtful, the matress was good. The only thing I could critize is that it had no insulation at all, the inside is all sheet metal.
The guy from Ace Car Rental was great. The airport transfers were smooth (though in the middle of the night), so was the pick up and returning of the Dokker at 22h. After a quick check of the underbody we were cleared and transfered back to the airport (just a 5 min. ride). The Northbound service was really good as well. I had some questions prior to the booking and afterwards and always got a promt reply.

No major issues. The last day the Webasto heater stopped working temporarily.

The renting process was nice and uncompilcated, pickup at Airport was also nice. General informations about driving in Iceland were provided. We had to refill the window cleaner, but got paid for it.

The car was ok, it is not very good isolated, e.g. you can feel the wind coming through the window open/close buttons. However, heater at night worked. At all, the car felt a little bit cheap, e.g. the Key. Since we were often leaving camping sites early at the morning it was a little bit disturbing that you have to slam the doors to close them, what was very loud. But I think thats normal for a Dacia and can be expected. However, it did it's job.

Friendly, easy communication, good description of the rental conditions, trustworthy

We were friendly picked up at the airport.
The rental car was nearly brandnew, nice...
At our first stop, we noticed we didn't have the cooling box in the car. After contact , it was delicered in half an hour, super! Great service.
The car was as expected. Basic material, but on a low budget.
We would do it again.

good

The service was good, i enjoeyd my stay in Island!

I have felt disappointed with some aspects of the rental.
First, I asked to pay in euros, in order to avoid my bank commissions. I could not, because of the data phone settings, I was told.
Secondly, I had to return earlier than I had hired, so I sent an e-mail to communicate this, and I asked, if it were possible, for some money refund. I had no answer for this e-mail sent on my second day of rent. I tried again two days later, and I had answer: early returns were always allowed, nevertheless, there will be no money refund.
Finally, when I had dropped off the car, since I was been taken to the airport, I was informed that, because of a damage on the windshield, I will be charged with 100 euros, self risk concept. I told that I had all the insurances hired, and I had paid one day extra. I was informed that, because of this extra day paid, I will not be charged with this 100 euros.
When I was just landing on my country, I received a message from my bank account. I had a charge of 50 euros. I have had no email from ACE RENTAL to communicate this charge. From my point of view, I must been informed with any charge on my credit card. ´
I recognize that some of the issues I mention are, in part, my own mistakes. But I would appreciate some nice gesture.
Apart from this, everything was OK

We had decent experience with Ace Car Rental. I booked a new dacia dokker 2016 camper but got a car with 60k. This is not expected. I happy with the performance of car but would to check from a different company as well if I visit Iceland again.

I would not recommend using Ace Car Rental. From the get go the gentleman who worked there was fairly blunt and impolite to us. When we arrived we went through all of the paperwork without problems and paid the 'hold' amount. However, we were then taken to the vehicle which had a door that was visibly damaged. This was on the driver's side and prevented the driver from opening the window whatsoever. We were told that all of their vehicles were rental and that this was all that was left. We were not offered a discount (mind you he had already got us to pay for it!). We made it clear that we were not happy with the vehicle and even more unhappy that he had taken payment prior to informing us of the problem. When we discussed going to an alternative car rental company he finally offered us a discount but it was only about 5% of the total rental cost. We were unsatisfied with this and said we needed some time to look up alternative rental options. At this point, we were told that he actually did have another car (same make, model and year) but he would have to fetch the keys. He returned ten minutes later and we headed off happy enough with the vehicle but rather unhappy firstly, about being made to pay prior to the disclosure of the damage, and secondly, because it appeared that we were lied to when we were initially told they had no other vehicles.

The rest of the trip ran smoothly, the vehicle was great and we thoroughly enjoyed our trip. On the last day we had to replace a flat tyre. This was simple and all the necessary tools were present. However, on our return home I found a 5000 krona deduction to my bank account. This was apparently due to the cost of the tyre. This was poorly handled. I received no warning or courtesy message about how much my account was to be deducted by or what the reason for it was. I had to contact them to find out why the payment had been taken, and again, was dealt with in an impolite manner.

On the other hand, I would thoroughly recommend using northbound.is, they have been brilliant. Very reliable and super quick response to messages, additionally, they offered us the best deal.

High standards, great value

Perfect car rental service

Family business delivers what you need

Excellent customer service and unbeatable prices!