Customer reviews for this vehicle
Words cannot explain how professional and courteous this rental company is. Prior to my arrival in Iceland I had several questions and they were adressed in quick manner, it made me feel assured that I was in good hands. On my way to Iceland my flight
was delayed due to inclement weather, I was concerned because I knew that arrangements had been set in place so that a lagoon representative would be waiting for us to transport us to the main office, but once we arrived at KEF airport I contacted their office and a representative was onsite to pick us up within 10 minutes. We were greeted at the office by very gregarious representative who offered some last minutes tips with regards to driving in Iceland that I found extremely valuable due to the volitility of Icelandic weather and because our intiniary involved driving the entire ring road. I mentioned that I would be driving in the westfjords (alot of unpaved roads and loose gravel) and they strongly suggested that I upgrade my insurance policy to include gravel protection. While some might feel that this is a ploy to upsell services, I assure you this is not the case, they did not pressure us at all and only had the best intentions in mind when suggesting such services. Within a few hours of leaving Reykjavik it became clear that stones chips being hurled at our vehicle would be a normality and by the end of the trip there were some visible stone chips on our windshield. Looking back I had many options to choose from when it came to down to car rentals but I am extremely greatful and satisfied that I choose Lagoon Car Rental because their cars were in excellent condition, prices were fair and in some cases by far cheaper than many companies and most importantly I had the support of a company who's main priority was ensuring that my trip would be a hassle free and memorable. Thank you very much Rúnar & and the fantastic staff of Lagoon Car Rental.
Richard rented this vehicle on 09. Oct 2018
I´m very pleased with the proffesional service I got from Lagoon Car Rental. They picked me up and delivered me at the airport in Reykjavik and it only took about 7-8 min. driving to and from their office. The car was in very good condition and everything
went perfekt on our trip.
Erla rented this vehicle on 12. Oct 2018
Wonderful experience! Very upfront of pricing and other fees. Will definitely use them in the future!
Mark rented this vehicle on 05. Oct 2018