Customer reviews for this vehicle
Your service from starting with the airport pick up the providing of all the information I needed and the ride back to the airport was excellent. Not being pressured to buy additional insurance that I had coverage through my credit card was much appreciated.
A simple no on my part after being offered some additional insurance was accepted and no further tactics to upsale was used by your staff. Overall the best rental experience I had. I thanks again for the excellent service.
Walter rented this vehicle on 04. Nov 2017
Really enjoyed the customer support. We were delayed at the airport due to delayed luggage, but their representative called us to inform us that they would wait for us. They explained everything to us and the portable wifi was perfect
Alexander rented this vehicle on 07. Oct 2017
We arrived early at the airport, so there was a more than an hour wait before anyone from LAVA showed up. But once they arrived, everything went smoothly, all the way to returning the car. The car is small but working fine except that there is no A/C.
We surely don't need the A/C for cooling but sometimes I need it to defog the window from inside for better visibility. Btw, when I pay for the gas, I am happy I got a small car :)
In-chang rented this vehicle on 06. Oct 2017