Entirely positive - the car was very reliable, comfortable, spacious, felt safe on snow and icy, slippery roads. Would choose you company again at my next visit.

All in all I had a good experience with Icerental 4x4. I was expecting the car in good conditions (no bumps and clean) but from previous renters the car had two bigger bumps in the front and in the back and the front and back windows were quite dirty. Besides that the car was good and really easy to drive. Staff from the Icerental 4x4 were really nice and helpful. Explained everything we needed to know and we also got the chance to add extra insurance with all the explanations like which one covers what and also the costs which could come up in case of an accident. In general we were satisfied and had a great time and experience in Iceland, with Icerental 4x4 and Northbound!

They are very nice and they did come to pick up us on time. Thank you very much for upgrading the car to a newer year model for our family and also filling up the gas tank for us thus we could catch the flight on time. We had an great experience with northbound and their price is also the best I could found for my trip. We will definitely spread the word for you.

No problems encountered when driving

We were very happy with the efficiency of the rental process from pickup at airport, shuttle to the car pickup site to drop off & back to airport for departure. The car though not completely cleaned (can’t blame coz the weather condition) did it’s job well throughout our journeys around Iceland & we are thankful we are safe & sound!

We had a good experience with Northbound overall. We were picked up at the Keflavik airport by a Northbound agent and taken to their office (not attached to the airport). The car was in good condition, although the wipers were a little worn down. There was a bit of a mix up with the return time, but they were understanding and allowed us to return the car later than the stated return time without issue.

very good

The rental was exactly what was specified and went well. Check in and out went smoothly and I would use them again. They are a small outfit, but their service and product was suitable. The staff we interacted with were very friendly, helpful, and did not push anything additional from what we had selected when reserving.

Icerental customer service was good. Very friendly at pick up in the office.

If I had to be picky and say what could be improved- upon arrival to airport in Reykjavik the car agent (shuttle bus) was not there. He did however arrive within 5 minutes.When we were dropping the car back the shuttle bus was out (it was 4am and we had 3 very sleepy kids with us.) we only had to wait about 10 minutes but again it would have been nice if the shuttle bus was there on arrival. The guy at Ice rental offered to drive us to the airport terminal in our car but there wasn’t room as we were 5 passengers already.

The car itself was a good solid car. It did seem quite old though. We never got to test the snow tyres as it only snowed after we had dropped the car back.

Would I use Northbound again?-absolutely.
Would I use Ice rental? Probably if the price was better than alternatives.

I thought IceRental 4x4 seem like a fairly disorganized company. There was a high volume of customers flowing through their tiny operation and it seemed like the employees were rushing around to keep up the best they could. The people were nice enough, but I think a little more staff on had would have gone a long way. I was also forced to put down a very large deposit simply because I elected to use my credit card's CDW insurance over theirs. The cost of the insurance was still built into the price I paid so I really didn't understand the reason for this deposit, but they insisted I pay it. It looks as though the deposit has been returned as there was no damage to the car, but still unnecessary I think. The car I received was as described and worked well for my trip except some minor issues with the key fob. Overall, my rental experience adequately filled my need for transportation in Iceland for the lowest price I could find so I can't complain too much. Trip was amazing as well so the mediocre customer service from Icerentals 4x4 really didn't bother me too much.

Pick up from airport was late for more than an hour. Car was just ok, really old. The rediculous part is they force you to purchase full insurance,. If you don’t purchase it they will make you deposit 3000 Euro.

Hi,
We had booked two Suzuki Grand Vitara for 10 days in Iceland from Northbound.is and I must say their service was absolutely brilliant. We got our cars in great condition and the entire process was extremely smooth. Loved their pickup and drop service which made our life easy. In between, we had a bit of a problem with one of the cars where the doors were not locking / unlocking using the remote key and they promptly changed the car. Even while returning the car, the process was smooth and even though we had an early morning flight back, we made it to the airport well ahead of time since they decided to drop us back to the airport from the rental office. We had a great experience with Northbound and we recommend anyone wishing to rent a car during their trip to Iceland to book it through Northbound. We have been left behind with lots of wonderful memories and a heartfelt thanks to Northbound for making that happen.

Excellent services, reasonable prices and friendly staff. I can only recommend these guys.

Had an amazing time in Iceland . Car hire was 1st class , very easy pick up and drop off . Staff very friendly and helpful . Service smooth and efficient

We get Toyota raw4, which is, for me, better car then Suzuki. Procedure was fast end efficient, we finish paperwork in 15mins and get the car keys which is great! The guys who drives us to airport and back was really nice and even gave us few advice for road, how to drive, where to go.

Good job guys!

The general experience with Icerental 4x4 was great. We booked the vehicle through the northbound.is website and booking process was fast and easy. An agent from Icerental 4x4 met us at the airport and he drove us to the rental office. Our vehicle was ready and we quickly finished the necessary paperwork. Rental agent explained everything and gave us some useful tips (to hold the doors when entering and exiting the vehicle due to strong winds). We had no issues with the car and we were very satisfied with the car. Our trip to Iceland was excellent and we had a lot of fun. I would recommend Icerental 4x4 to anyone looking to rent a car in Iceland.

We loved our Duster that we rented!
Good price, good service, and the car was great!

Very friendly staff who spoke English very well indeed. Picked us up promptly and drove us to and from airport. There was a problem initially getting us back to the airport from the icerental base but it was solved quickly by taking us to the airport in the same car we had just returned! Thank you very much, will recommend to friends travelling to Iceland.

I rented one Dacia Duster for one week from Icerental 4x4. Couldnt be happier. Awesome car and awesome guys working there. Would totally suggest this company for others and will for sure rent from this company again the next time I will visit Iceland.

Great

Excellent company to deal with, good deal relative to the big companies. Easy pick up and drop off from the airport and very friendly staff, would use again. 1st visit to Iceland and we will be back!!

The car was great and perfect for roads conditions. Easy to dry and reliable with all the weather conditions. Maybe diesel would be a little cheaper...

I loved this car. It was very reliable and handled incredibly well in a very wide range of weather conditions from 40 m/s winds, to ice covered mountain passes, and deep slushy roads. It provided the perfect amount of space for 4 travelers in country for 12 days. I would buy one if I could.

Excellent service, highly recommended; picked up on time on arrival, brand new 4x4 supplied, dropped off at the airport when leaving without a hitch, despite heavy snow.....whats not to like. Great service, easy to recommend to others.

Great! Easy and straightforward. Prices a fraction of the big names. This is where you should rent from in Iceland.

We was given a free upgrade to a Vitra. Had no issues and the person who handed the car over to us was very helpful and gave us some hints and tips. No issues and would use again.

My experience was very good!

We got a Suzuki Grand Vitara since the one we booked wasn't available at the moment. And for some reason they couldn't find our booking document when we returned the car. Luckily we still had the copy with us so it got sorted out quickly. Other than that, everything went pretty well throughout the whole journey. The staff were nice and the car worked fine. We might choose Icerental 4x4 again next time we travel to Iceland.

My experience with Icerental 4X4 was great! They were there for my very early pick-up at the airport, quickly delivered me to their offices where I was able to pick up my Suzuki Vitara. The agents were professional, polite, and answered all of my questions. The Suzuki I rented was great - good handling on the roads, both highway and gravel. I was glad I got this model as I had no trouble with the notorious wind I had heard about. Car handled well the whole trip, and had plenty of room for all of our outdoor gear. Returning the car was easy, and I made it back to the airport with plenty of time for my flight. Kudos to the staff for making this rental experience a breeze!

It was awesome. The staff was very friendly and cooperative.

Great experience!! The car was really good and as expected.
The guys picked us in the aiport to get the car, and at the return they left us in the hostel near the airport.

My experience with renting from Icerental 4x4 was terrific. I did a lot of research about renting 4 wheel drive vehicles and Icerental 4x4 had some of the lowest prices. They met us at the airport early in the morning and we only had to wait a few minutes at their shop for our vehicle. The Dacia Duster was in good shape and was a great car for almost 10 days all around the country. I would absolutely rent from this company again, and will recommend to all.

The acquisition of the vehicle was easy and the friendliness of the staff was also very good. After a problem with the heating of the vehicle, it was replaced without hesitation. The car is big enough for 5 people and loads of luggage.

It was good, and very easy... we didn't get the Suzuki Jimny i booked, but they gave us a larger SUV for the same price so no worries there.

The only trouble with my rental from Icerental 4x4 is that I could tell the alignment in my vehicle was off. This made driving through the stormy and ever-changing weather of an Icelandic winter a bit more challenging, but I had no issues with the pick-up or return of the vehicle and the location in Reykjavik was incredibly convenient to my lodgings. I would rent from this company again.

Very good, on time, frindly,

Please define on this site what rating 5 is (very good or very bad). For example 1 in germany is very good, in switzerland it meen very bad....

for me: 5.0 is very good

The Toyota performed faultlessly. During the few days we was in Iceland we racked up about 18 hours driving, 12 of which and 800km was in one day. Would definitely recommend.

Clearly Northbound understands the weather in Iceland - the all-inclusive four wheel drive SUV with snow tires was an absolute must. We saw other cars blown off the road or stranded with ice and floods while we drove merrily past.

Everything went very smoothly vehicle as advertised we knew the vehicle had age on it but it was well-maintained definitely would rent from them again

Very nice. Easy to drive. A bit small for 5 people with big luggage. We should rend a bigger car.

All was perfect since the beginning.
I rented a Toyota Tav4 for 5 days.
At the arrival the shuttle was not at the arrival: after calling it arrived in 10min and we went for check-in. All was fast, the car was ready and we got some good information about road conditions and the trip.
The car didn't give any problem during the 5 days. We drove in all kind of roads easily.
The check-out also was fast and the shuttle was ready to bring back to airport.
Furtunatelly we didn't have any problem, so we didn't experience the efficiency in case of emergency.
But i suppose it was like the rest of the service.

Everything very good, car in good condition, because almost new.

Everything about our Suzuki Vitara was as expected. On our way back we stupidly assumed Icerental's office was in the airport, which it was not. It's not too far from the airport, though, so we still made it there on time and were also given a ride to the airport. In the winter when it has snowed a lot it might be a bit difficult to find and drive up to, because it is in the middle of an industrial area with narrow and unploughed streets, so my tip is to give yourself plenty of time to return the car.

In general fine.
Price for 4x4 was the best and then we have to live with the transport from and back to airport.

My experience with Icerental 4x4 was absolutely amazing. The rental filled my expectations perfectly. We were only able to truly survive the entire week in Iceland, due to our vehicle. The vehicle was well equipped and helped us get through the extreme winter conditions that we encountered throughout the entire week. I'm extremely grateful for the vehicle and absolutely would rent from them again during future visits that we hope to have. Thanks so much!!!

Booking through Northbound was easy and simple. We had booked a Dacia Duster which we received upon collection. The jeep was in good condition except for a few minor scratches here and there that were clearly marked on the damage sheet. The young women on the desk was very helpful and offered some useful tips while driving around Iceland. Overall great experience and glad to have handed the jeep back in 1 piece without any damage to it.
I would recommend booking through Northbound and I'd also recommend booking a car with Icerental 4X4.

Great!

Fantastic from start to finish. I stated the wrong flight time when booking however the team at Iceland 4x4 were one step ahead and picked us up from the airport at the right time which saved us waiting.

Good pricing and fair deal.

Would highly recommend over any of the large company’s

Using Northbound to book our car from Icerental 4X4 was a great experience. The booking was easy and seamless. We had a slight change in our schedule and we had to modify our original pick-up time at the airport. Northbound quickly responded to my email, and worked with Icerental 4X4 to arrange for the modified airport pick-up time. We rented a Suzuki Grand Vitara and we had enough room for 4 people, four large suitcases, and 4 smaller bags. Northbound's website accurately described/depicted the vehicle that we rented. During our stay in Iceland the country was hit by several snowstorms and high winds. The blizzard driving conditions were treacherous and the Grand Vitara performed splendidly. I drove in every kind of winter road condition that you can imagine - wet pavement, ice, snow-packed, and snow drifts; having a 4 wheel drive vehicle made the difference between getting to our destination hotel or being stuck miles away from it. When I visit Iceland in the future I will always use Northbound to book my vehicle.

Excellent thank you icerental 4x4

The guys at Icerental 4x4 were great! We were delayed because of luggage issues, and they were there within 15 minutes to pick us up. We rented a Dacia Duster and it was perfect for the winter driving in Iceland. The 4x4, winter tires and wiper blades were all perfect.

All fine. Rav4, ace winter tyres with spikes. Had screen wash and ice scraper. We took the highest insurance package. Would use again.

And kind of just what you expect from an off airport rental company.

Pickup from the airport as specified. 4km/10 ride in minibus to Icerental 4x4 offices. Had to wait 10 minutes or so for pickup, but I rang the office and they explained on their way. Not a problem, I've waited longer in the queue at airport desks before. Driver very helpful with loading our bags.

Car pickup fine. Car was running and warmed up, which is useful when there is 20cm of snow everywhere. Very helpful in the office. Explained the basics of Iceland driving and checked the road.is website for us before we set off.

Car drop off fine. Straight in the bus and back to the airport. There are at least 2 fuel stations in the area, so easy fill up.

Downsides. Pretty sure it was a 2015 model car, rather than the 2016 advertised. It made no difference to the experience and the car worked fine.

Note, most of the rental companies have similar names. There are some really shocking reviews around, and I wonder whether people can't remember which company they hired from.

Thank you.

We arrived at the airport and waited for about an hour for someone from Iceland 4x4 to arrive and pick us up from the airport. Then they couldn’t take all of us after the guy saw that we had 7 people with five suitcases; just me and my Dad, who’d be the second driver. It was raining hard and their office was flooded. When we finally got the Ford Expedition we went back to get the rest of our group of five more people. After we finally figured out how to stack our luggage in, We realized the passenger window didn’t work so we took it back to the office. They easily pointed us in the direction of the other Vehicle of same model but has a Thule rack on top! They could’ve given us that one in the beginning. Then this one was perfect. We had room for suitcases, windows and heater as well as and I could easily defog my windshield and felt soooo much safer that I could see the road and window rolled up so, the cold wind and rain didn’t pelt us. The SUV worked flawlessly thru snow, mud and rain and ice the whole time we were there. The return process was easier. They checked for a full tank and any damages on the vehicle even though when we rented it nobody showed us where the dents and dings were. I guess it was too cold and rainy for that. Good thing we didn’t have any accidents. We did add on the 30/euro a day for full coverage insurance. All together I can say the employees were friendly but, they could’ve been more helpful. They didn’t even offer to reload our bags when we went back to exchange vehicles and I was traveling with 6 seniors over 70yrs old. The second vehicle worked really well for us.

Good experience in general, the only thing, they told me car is full and it was 76 KM to be empty, I filled deposit and returned half deposit so no problem finally with this.

Nice Staff and good cars. Next time again!

Great! The two people who helped us get and return the car were lovely, gave us some good tips and were very friendly. The car itself was awesome and got us around exactly as we needed. I loved the personal help with getting us to and from the airport, much better than a shuttle since we were able to chat about Iceland, our trip, and general stuff. Would definitely rent from you again!

Everything was easy and the people were friendly.

Good price and responsive rental company. We had some requests (car pickup by someone other than the main booker) which were easy to organize. Also, when we got a flat tire and found that there was no spare tire in the car, they were quick to help and send a company out to help us on the side of the road at no cost (thanks!). Based on this I do recommend that you check all the spares/equipment as these guys have a lot of cars and where quite busy in our case, which is why we forgot to check for the spare tire. Basic things you might need: Jumper Cables, Spare Tire, Tools, Memory Card in your GPS and a Scraper.
Also, for longer trips I would probably recommend to check what is insured, as the car can easily get damaged in Iceland. Tires/Doors are not insurable, but we had a rock hit our windscreen, and were happy to have that insured.

Great clean car. Thank you

My experience with Icerental 4x4 was absolutely fantastic! No problems whatsoever since the day I arrived until the day I left. Very very helpful and kind company and would rent from them again if I ever go back!

It was everything ok! Thank you!

Our experience with ice rental 4x4 was great. Our 4x4 vehicle was upgraded and came equipped with studded winter tires and gps- both of which were invaluable! The staff we dealt with were pleasant and helpful. The car was great and the prices fed were great. Would recommend.

Really good experience, very friendly and no issues with anything at all. Would definitely recommend and use again

No problem, the company was very accommodating for the delivery of the vehicle, good overall experience!

Undoubtely I can say that it was a good choice to rent this car, I didn't have any troubles during our journey, it was safe,comfortable and the car helped us get to places to wanted to visit. Is was very nice to be not only picked up from the airport but to be given a lift there as well. Service was very friendly, positive and helpful. That was trip of our life also thanks to Icerental 4x4 :)

Everything worked out just as described. Friendly staff, great car! Thanks so much, also to Northbound for helping us compare prices and find the right car for us.

It was a Santa Fe, but nevertheless, it functioned well throughout the trip and we had no problems with it

Great experience

We arrived earlier then planned so after a call to Icerental 4x4 the driver came and picked us up.
We got a recent Dacia Duster (as booked) with studded tires and it was in perfect shape!
It did a really great job in the wintery circumstances in Iceland.
When we returned the car at the depot, the person of Icerental 4x4 dropped us of at our hotel, so thank you for that!!!
So all in all a really great service and when we return to Iceland we'll most likely rent again with them!
Regards from Belgium!
Joost DB

Great car! it was in great conditions! Highly recommended!

its great experience in iceland with the hyundai-tucson 4WD, and the very reliable tire let me feel safe in iceland. great job to northbound.

Had rented better car instead, and will come back!

Great vehicle! I hired a Nissan patrol for a week, extremely capable staff, friendly. Very good price & service!

We initially rented a suzuki grand vitara for our honeymoon trip around Iceland. After arriving to the airport (at 0500), we were met by Ingo from Icerental 4x4. Ingo was awesome!! Upon learning of our honeymoon, he upgraded us to a Jeep grand Cherokee. The jeep performed very well and the studded tires were essential. I got full insurance/coverage on the vehicle based on how unpredictable Icelandic weather can be, which I definitely recommend. Drop off was just as easy as pick up, we simply drove the car back to the rental office a few miles from the airport and the great people at Iceland rental took us the rest of the way in a shuttle.

Icerental 4x4 were a pleasure to deal with. The car was fantastic and helped us see the south of Iceland. The process was easy and uneventful. Very highly recommended.

Our hire car was a Suzuki Vitara 4wd which was ideal for our short stay in Iceland.
The service we received was great. Very friendly staff. Would definitely recommend.

We were met in Keflavik arrivals by the Icerental rep who had been checking the progress of our flight and knew it was delayed. He drove us the short trip to their office and our vehicle, which was as described, was waiting ready to go. We had pre ordered a full child seat and that was installed. The car was in very good condition and the interior was very clean. The only minor thing and it was minor, was the tank was not completely full which i like to have collecting a hire car, but this was noted on the paperwork and explained and with petrol stations close by, that didn't worry me and it was still an almost full tank.
The car return procedure was easy with no issues at all returning the car at 0800 hours.
I would use this company again for sure and would recommend them to my friends.

Great! We were picked up from the airport immediately, there was a short ride to the rental site where the hand over of the car was quick and easy.
Helpful advice given on roads and attractions.
Giving the car back was as easy as picking it up. All round, great experience.

I was a little nervous when I saw a paper in plastic as their sign. I thought for sure we were scammed. But we were not. Hans was very nice and helpful. Our car was awesome for the ice and snow. Had a little hard time finding the drop off location near the airport because I must have forgotten that Hans told us to just press "home" on the GPS. So the address on the invoice was not correct. Made us worried we would miss our flight as we drove around looking for it. We made our flight just fine and the driver (from Mexico) was just great! Thank you so much!

Great communication, very helpful

Great general experience with icerental 4x4. They offered me to upgrade the Tucson for a bigger car for free! it was such a great trip, everything went well. I strongly recommend a 4x4 with studded tires if you want to drive around iceland during winter, it's called ICEland for a reason ;) and the wind can get very intense. I did the «ring road» in 9 days, i believe it's one of the most beautiful roadtrip you can ever do in your life in that period of time, every day was so amazing, the landscapes in iceland are out of this world

We actually recieved a free upgrade to a jeep grand cherokee. It was a fantastic vehicle and the people at ice rental 4x4 were incredibly helpfull. From pick up to drop off all was easy and smooth.

Excellent. Rapid check -in and out . Car was fine with no problems . When we were checking in the guys left it running to warm it up, we drove off and when we got to the destination we didn't know where they had put the key fob! A quick phone call resolved that ! We would certainly recommend Icerentalm4x4.

Great and simple online renting experience. Amazing customer service and amazing staff. They were very friendly and had great knowledge.

Very good. The car provided is the most economical option among other car rental companies. Pickup and drop off is easy. Read a lot about insurance issues. We didn't buy insurance from icerental but from a third party. No issues at all. When we went off the road and stucked in the snow, we called icerental and they provided contact no for the toll truck. Very helpful

No problems with my rental experience. Car was suitable for icey roads in November. Friendly staff. Note they do put a large hold on your credit card. Not an issue, you just need to be prepared for it.

we had a good experience with Icerental 4x4. The truck was clean and functional and worked quite well for what we needed. There was not an excess of paperwork to be filled out and returning the vehicle was easy they took me straight to my hotel afterwards.

The experience was generally good. The pickup was a little delayed as 4x4 had only one staff that afternoon but once we were attended to, all went very soonly. The return of the car was supposed to be at the company at 530am but we were early (430am, estimated travel time wrongly) and car the customer service hotline. The staff was very helpful and told us to leave the car at P3 carpark with the keys in the glove compartment, leaving the car unlock. It was a short 3 min walk from P3 to the departure hall.
Overall, it was an excellent experience with 4x4 and northbound! Thank you!

Excellent service.
Our airport pick up was efficient and accommodating.
Drop off was right on time. Our car was in excellent shape and suited our needs perfectly.
Highly recommended. Will use again.

Nothing but good experiences with Northbound. Great prices, great website, the one time I had to contact customer service went super smooth and quickly. Liam was great to work with.

Not only was the price very reasonable, but the car was durable and handled very well while driving in hazardous conditions. Icerental 4x4 also had a very kind, resourceful, and responsive staff. Highly recommended and will rent from them if I visit Iceland again!

Both the guy who we picked up the car from and the guy we returned it to was super super helpful. They really went out of their way to help us with whatever. The car was working perfectly and overall we were superhappy that we chose to rent from icerentals 4x4. The northbound website was also easy to navigate on and had no hidden prices.

Super!

Great experience! A rental agent met us at the airport and drove us to their rental office which is located just off the airport property. The rental agent carefully reviewed the rental agreement including all of the insurance options that we selected, and carefully explained things that were not covered like wind etc. The car was clean and well maintained. We called when we were on our way back to the rental office to drop off the vehicle, the rental agent was waiting to check in our SUV and they had a van waiting to take us to the airport terminal.

The perfect vehicle and met all my needs for a 3 week excursion exploring the West, West Fjords and Southern areas of (N)iceland !!! An Icelandic friend had recommended the Dacia Duster. When researching 4x4s, Icerental was one of the companies that offered this vehicle. They met me at the airport from a very late arrival, paperwork was easy. They even let me keep the car an extra half day without charge so I was able to drop it off in Keflavik, where they returned me to the airport also at no charge. Thank you for such a pleasurable experience!!!

We had a very pleasant experience. As a party of 4 adults, we arrived with more luggage than the car would hold. The staff was able to find us a bigger car and were extremely kind and helpful. At one point during our journey, the car wouldn't start and we ended up having to buy jumper cables. Icerental reimbursed us for that, no questions asked. I was very happy with my experience.

It was great. We had a really good experience with both Northbound who we booked the car through and 4x4IceRental who provided the car. The Grand Vitara was perfect for what we wanted to do around Iceland.

Excellent service and attention. We will definitely rent from them again when we return.

The car is ok. Not the best one, but for that price is realy normal.
Icerental 4x4 guys were very fast polite. It was no problem with car return at all.

All was good.

We were met at the airport promptly and returned to the airport quickly after returning the car.
The car had a lot of power and we were very pleased with your company

Great little suv!

We had a great time driving around iceland with the Suzuki Vitara from Icerental 4x4. The service and support were very good. And their price is very reasinable.

Went well with the szreets in iceland. Enough hoursepower for every street. Just for some cases I wished to have bigger wheeles like the Iceland cars.

Was very happy with how we were treated by IceRental4X4 and the vehicle was great. Only small issue was they were not there at the airport waiting as we were told they would be, had to call the office from the information desk, but was not a problem for us as one of our party had left something on the plane, so by the time our shuttle arrived we were just ready to go. Another little glitch was that we were told that they did not have a Duster available for us, but had a Toyota Rav 4 that we could be upgraded to, which worked out great for our party of 5 as it was a slightly larger vehicle. It gave us great service as were tripped around Iceland and handled the steep passes with ease. Was a no hassle check-in when returned and were treated with respect by all involved. Definitely would book again with IceRental4X4 and the savings by using Northbound made it one of the best car rental experiences I have yet had.

Great, easy pick-up and drop off. Nice staff and the vehicle was great :)

Excellent service right through. From initial phone call to returning the vehicle. A plus and highly recommended.

Great. We were picked up on time and when we drop off the truck we had a ride back to the airport with very little wait. Staff was great. I'd go with them again

Thank you for your mail
Everything was perfect and we have. No complaints

All went nicely and smoothly:
- it was easy to compare rentals
- prices were competitive
- the service itself is nicely set up as well as the background processes
- the car handovers in both Reykjavik and Keflavik offices were fast
- I appreciate the possibility to pay with card on the spot and the paperless process (no voucher had to be printed)
- I appreciated the transport to the Keflavik airport after I returned the car

Excellent. Nice car and good service. Best way to explore Iceland. Although 4X4 may not have been necessary, it gives much better stability on the gravel roads. The only thing I would suggest is better directions to the offices at Reykjavik and Keflavik. We had trouble finding both.

The service was good and the car worked fine. Martin picked us up at the airport to collect the car and gave good advice on driving in Iceland. Dropping-off the car was also easy as the place was easily located and close to airport with the "shuttle service" to drop us back at the airport.

Well done!

The Suzuki Vitara was an awesome vehicle. It was perfect for the two of us - surprisingly comfortable (great seats (heated too), plenty of cubby room, GPS, all the amenities you'd expect to find in a high end vehicle. It had tons of performance when in sport mode, was really economical on fuel when in auto mode, and gave us lots of confidence in rough terrain, sand, water, and rain when in Snow mode. I honestly could not find a complaint about the vehicle - maybe other than ground clearance. Would have loved something a little taller (the Dusters seem to have great clearance), but for 98% of the time it was perfect. Additionally the folks at Icerental 4x4 were awesome and friendly - and while I was price shopping, Icerental 4x4 had the best value for the review quality. I read horror stories of the rest of the rental companies in a similar price range. Icerental 4x4 had great reviews and the experience was actually better than I expected. Would rent from them again!

Just fine. Easy car and right for the Ring Road Trip plus some interior excursions.

Everything was perfect.

Very nice car, friendly pickup and drop-off at the airport!

Great service and honestly, the price was fair for the period.
I 'd like thank the Northbound team, you're doing a crazy good job guys..
I'm already looking forward to comeback in Iceland and be sure that I will deal with you.

Takk

All went as planned with the rental from Icerental 4x4. Great trip to Iceland!

Great! I had read that Icerental 4x4 had the best pricing and the customer service was very good as well. I couldn't agree more. I'd definitely rent from them again!

I was more than pleased with the Dacia Duster, a very good and reliable car. The service I received from Icerental 4x4 was exceptional. They responded to my email inquiries and had very friendly staff. I would highly recommend using them. They had quality cars and very reasonable prices.

Very satisfying. We arrived a little early, but called and got picked up promptly. We we returned the car, we were promptly driven to the airport in the car, so we didn't have to unload and load the luggage.

Great experience with ice rental 4x4. The staff is helpful and nice & they give you all information to make your experience better. Car was clean and Yo to standard.

Perfect! Except that instead of Suzuki Vitara I got Toyota RAV4, also new and great car. Kind personnel, easy pick up and easy return. Thanks

Alles war super. Die Jungs sind unkompliziert. Bei der Abholung am Flughafen mussten wir etwas warten und wurden nach einem kurzen Abruf dann sofort abgeholt. Das Auto war wie erwartet, etwas älter dafür sehr günstig. Nach 5 Tagen hat der Anlasser des Jeeps nicht mehr funktioniert. 10 min nach dem Anruf beim Vermieter ist ein Mechaniker gekommen und hat den Starter in 1 h repariert. Somit alles wunderbar. Würde wieder bei Icerental 4x4 buchen.

everything went very well.
very friendly and professional team
the car was a very very good choice in perfect condition.
i highly recommend this car and icerental !

We were very happy with the experience we had with Icerental 4x4 & we'd recommend them....

Excellent service and a good if small 4x4 with satnav capable of tackling F roads at a very competitive price

Quite good, the car was a bit worn out and some parts weren't perfect, but it was perfectly working.

It was excellent. Had a minor hitch because the front number plate was missing but we were warned by Icerental that we could be stopped by the police. We were and we had to pay a fine, which the company promised to refund. Other than that, everything was fine.

Great,
They picked us up at the Airport and the car was ready when we arrived. The car, a 4wd with a tent on top, was just what we needed (3 people) for the roads and camping in and around iceland. The car was clean and got great gas mileage.

My friend and I rented three Suzuki Vitara for two weeks. It was a great journey. Thank you.

The car was confortable. The service was perfect and the guy that took us at the airport has been really kind and gentil. The car we get was better than expected.

Hi Rúnar,

thank you for the message. Everything with our rental car was perfect. The guys from the rental company were very nice and kind. :)

This car is very great to run with 4x4 model , but. the map of GPS is too old to lost way .
I command to update map is necessary for next journey .

The car was just what I needed. It was a bit old and had seen better days, but that suited me perfectly as I drove it on the central highland dirt roads. They have a good selection of vehicles and accessories at competiive prices.

overall the experience with icerental 4x4 was very good.
on arrival we received an free upgrade to a dodge durango because there were no rofftop boxes available for the grand cherokee.
even after a failure on the car electronics we received within a few hours a replacement car (very fast delivery to our hostel) --> finally we got the grand cherokee.
the cars were a little old, but the performances of the car and icerental were very good.

Everything went very well car ran fine the only problem was that the check engine light showed up intermittently but you're people were very quick to come and look at the car twice and everything was fine and worked well for the whole trip

It was great, friendly and everything went well. The car we rented was a Nissan Patrol 2008. The car stays strong and without any breakdowns through the whole 10 days journey.
I would recommend Northbound.is in any case. The rental Company in our case was Icerental 4x4 and they did a very good Job.

We have rented 2017 Dacia Duster for 17 days. The car was as advertised, about 7000 km on the odometer, to which we have added another 3500. The guy from Icerental4x4 has waited for us in the airport, took us in the van to their office, explained the insurance conditions etc, and that was it. The on-board navigation in the car was not very suitable for Iceland, as it did not know many places we wanted to visit by their name. We had to look up the place on the map, and then set it as destination. When returning the car, the navigation did not even know the address of the Icerental4x4 office :-). We had no problems when returning the car either - the guy from Icerental4x4 just quickly overlooked the car, and took us in the van to the airport.

We had an amazing experience with Icerental 4x4! They were incredibly responsive to all my questions and were waiting for us at the airport when we arrived (even though it was past midnight!). All of the staff were friendly and checkin/checkout was painless. The car/roof tent functioned perfectly and I will be recommending this car/company to everyone I know who is traveling to Iceland!

Iceland 4x4 rental rocks! they were nice, kind and made the whole process really easy and at the best price. The GPS included was key!! The Rav 4 was great for camping, and all the roads and adventures we took! It was also big enough for both of us to sleep in on the super rainy days when I couldn't bear to put up the tent in the rain! The customer service was great! (And I am really picky!)

I was very happy with service provided by Northbound & Icerental 4x4. We decided last-minute to visit Iceland and very few sites had vehicles available (we booked one week before our trip). Given the timing, the price offered for a 4x4 rental was very competitive.

On our second-to-last day we got a flat tire on a gravel road in the middle of nowhere. I was VERY thankful that the spare tire was in good shape, but prepared myself for a large bill at the end of the trip (previous car rental experiences have taught me this sort of thing can be quite expensive). However, when we returned the car, we were told there would be no additional charge for the flat tire! I certainly would not have gotten this type of service from a larger rental company.

Thanks for the great customer service - it made for a great finish to a great trip.

The car was excellent, coped with all the off road driving we needed to do, and made our journey round Iceland much more exciting. The service was great, we were picked up at the airport and taken to the car where we were taken through how to use the car and the general Icelandic rules of the road.

I would definitely use Icerental 4x4 again.

Overall experience with Icerental 4x4 was good. Got a free upgrade to a Suzuki Grand Vitara that performed well over a two week trip that included F roads.

Our general experience was very good.

Minus-Points:
-) The car was not very well cleaned inside and there was quite a strong cigarette smell in the car (probably from the previous tenant)
-) There was no gps in the car (but that was not really a big problem, because we had our own smartphones)

Plus-Points:
-) Customer Service and Support were excellent! We had a few questions and an employee was always available on the phone. When our car broke down, we got a new car within 3 hours and everything worked very well!

In summary I can say that we were very satisfied with Icerental 4x4. Although there were some minor Minus-Points, the most important thing to us was the good service from Icerental 4x4. And we did not really care that much about the smell in the car for example.

We would definitely rent a car from them again!

Icerental 4x4 was absolutely wonderful to work with — I accidentally booked the car for pickup a day early, but they worked with us and even upgraded our car when we did arrive. They could not have made the entire rental process easier — thanks so much!

The experience with Icerental 4x4 was perfect, we rented a Hyunday Tucson, and we had no problems at all. They have been very helpful and everything turned out absolutely fine. Very reccommended

The Jeep was fully as expected (high mileage, quite dirty but pricewothy and reliable) and took us where we wanted to go. There should be more offers like this.

Wonderful. Car was almost brand new, clean and cosy, there was nothing to complain about.

Very good. We had problem starting with the car on day 1 somewhere on road 1, 30 mins away from Reykajavik city. We called the rental car customer care and they sent the help ASAP. Car was nice too.

Perfect for our needs! Although the car uses a lot of gas -- and gas is expensive in Iceland -- I felt it was a sturdy vehicle that got us where we needed to go. We were impressed with the customer service level of this company and highly recommend it!

Amazing!!

The car was great. We made a circle around Iceland without problems. Garmin was helpful.

We had a JEEP GRAND CHEROKEE instead of tucson.
The car was beautifull but a little bit old and fuel consumption to higth.

We were first in Iceland and we decided to rent a car through Northbound for the best price and top quality service. We had sleeping bags and navigation in the car. We got the Grand Vitara, exactly as required. When the car went wrong after two days, ICERENTAL 4x4 immediately responded and changed the car to another. We were pleasantly surprised by the communication and patience of the company's employees. We thank them and in the future we will definitely decide again for the same company.

The rental was good and we can go and sleep everywhere we wanted. Great to have a roof tent on a car !!!

Very happy with this company. Got upgraded to a better car. Friendly guy who collected me from the airport. Hassle free, car was great and took me all around Iceland. When dropping off the car I was in a major rush and had ten minutes to catch a bus, their employee immediately agreed to drive me to the bus station and even called them in case we didn't make it. So thank you for your kind help and hassle free service. I would definitely recommend this company. Cheers, Chris.

Good car. Good service. Friendly employees. Reliable. Would rent with them again. They were at the airport when we arrived and were at the office for drop off and took us quickly to the airport. The car was fairly new and ran well.

We were completely satisfied renting Suzuki Vitara from this company. No problems with booking or later changing the reservation. When we arrived at midnight, they picked us up at the airport in Keflavík, vehicle was prepared and in good shape. Nothing went wrong with the car, even though we did 3300 kms in 10 days throughout the island, crossed few rivers and even drove up to Askja. In the end we returned the vehicle at 22:00 and got a ride to the airport without any problem, just like at the beginning. We could totally recommend both the car and the company.

In one word - great!

The car was fantastic and we did not have any issue with it. It was easy to drive, handed well, and was great off-roading. the roof tent was very comfortable and easily slept my brother and me. Coming from the United States, it made planning a lot easier knowing I would not have to worry about the camping equipment. All the camping equipment that was included in the rental was in great condition, worked well, and it made camping easy.

It was my first time renting a car, and the Icerental 4x4 made the process easy and efficient. There employees were friendly, knowledgeable, and answered every question I had. I was especially impressed with there customer service. They responded to inquiries and emails quickly, and made sure we were getting the right car for the type of activities we wanted to do while in Iceland.

I would certainly recommend Icerental 4x4 and this car for anyone who is looking to go camping in Iceland.

Very good, worked out nicely for four of us with lots of luggage. Ice rental 4x4 was at the airport to greet us, then drove us to their office to pick up the car. No issues upon return.

We have just returned from a 2 week- trip to Iceland. We hired a 4 x4 car (Dacia Duster + roof tent) through Northbound. They were great to deal with and very helpful at all times. We did a lot of research before booking with Northbound and we found prices were actually cheaper with them than with other car rental companies. Customer Service was great and staff were very friendly, efficient and professional. Every e-mail was replied straight away with surprisingly detailed answers. The car and the tent were perfect and exactly as promised! Highly recommended!!

Car ran fine, no issues. It was pleasantly quiet to drive and fuel-efficient. Returning the vechicle went fine as well. The rental was actually Renault Megane Estate (2017), not Hyundai i30 Wagon, but I think it was better than Hyundai would have been.

dacia duster was very enjoyable to drive, especially on the gravel roads, the roof tent was easy to set up and kept us dry in rainy nights, icerental 4x4 employees were helpful and nice, the airport transfer was fast and uncomplicated 10/10

Perfect! We were picked up at the airport on time, the employees were friendly and helpful and the vehicle was in great condition. They did not have the SUV we had originally booked, but accommodated us with a very nice alternative, so there was no issue. We loved having the freedom of the 4X4 and the roof tent. We would love to come back to Iceland and would definitely book with Northbound/Icerental 4X4 again!

I can only tell the best about Icerental 4x4. Pickup at Airport worked, it took a bit time to get the car, but they had just received it back an had to clean it. The car itself is from 2008, has more than 300,000 km, and it looks as well that old. And that is a good thing, because you don't have to be carefull on Icelands gravel roads. We were 4 persons with 4 suitcases - the trunk is built for only 3. When we returned the car in Reykjavik we were driven to the Bus station by the Manager in his private car. In general: You get more you can expect.

My experience with Icerental 4X4 was great. Picking up the car was easy in Reykjavik and the person who helped me fill out the paperwork was professional and very easy to deal with. (Sorry I forgot his name) I had to change my pickup location and drop off time during our trip and Icerental helped me very quickly, both by email and phone. The drop off was a bit hard to find, but once found the people there were excellent and drove us to the airport immediately. Outstanding customer service! I will absolutely recommend Icerental 4X4 to friends. Thank you.

We recently rented a car in Iceland. We were very pleased with the car and the service we received!

Excellent. The car was perfect for the roads we had to travel on , it was comfortable and we had no trouble at all. We appreciated how simple it was to check in and out.

No problem, we were picked up on time and the cars were as we requested

Well satisfied with 4x4 iceland they where waiting for us at airport a good start every thing eles went fine will be using you again next time we visit iceland but would probably go a big 4x4

Great car

Good and helpful customer service both at pickup and dropoff. Easy process. Got a car suited for our needs for a good price.

Experience was fast and easy. Would rent from them again.

Pickup was late because they were busy. The car itself drove fine but had some minor previously unmentioned issues (some difficulty closing door and backlight falls when closing trunk). So far we didn't get charged for the unmentioned issues above so other than that that it was great and we enjoyed it.

Everything was perfect. Except the return but I think I am partially responsable. I mixed Icerental ( who rent 4X4) with Icerental 4X4. May be you should inform people to be vigilant.

Hello,

I have to say i was really pleased with the service of northbound and also the car rental company.
Northbound help me rebook my mistake with booking the insurance for cat and everything was done smooth and with quick response.
Agent in car rental company was awesome dude with sense of humor and even though they did not have a car we requested- we did receive an upgrade-4x4 car with the same price.
If i will be comming back I will definitely use it northboud again.

Excellent. Staff very nice and available. Picked us up at the airport and drove us back very helpful.

Compeltely seamless. Highly recommend.

Our experience with northbound (IceRental4x4) was quite good as I was able to find the best prices across some major car rentals here. I got the best pricing here among the other websites I had checked. Also they were very prompt on their customer service in answering any queries. I would definitely recommend you to people in the future.
Thanks for making this a good trip.

Everything was great!
Thanks a lot for support.

From pick-up to drop-off, Icerental 4x4 was very professional and accommodating, plus they were the cheapest 4x4 rental I could find with a good reputation.
The Suzuki Grand Vitara that we rented for our 2 week tour of Iceland was in really good condition. We rented an older model, a 2010, because it was cheaper and were a bit nervous that it would have issues due to its age. It ran great for the 3500km we put on it, including several F roads. We found that this vehicle was not really suitable for fording most rivers on the F roads, however. So if you are looking for something you can comfortably cross rivers with, go with something with more ground clearance.
Icerental was very clear when giving us the vehicle what was covered with the insurance we purchased and what was not. When we returned the vehicle after our 2 week tour, they looked it over quickly and had us on our way to the airport within 10 minutes. No hassle.
Overall we are very pleased with Icerental 4x4 and would definitely use them again if we travel to Iceland again.

Also, our booking through Northbound was easy and hassle-free. We added a couple extra rental days just before our scheduled arrival in addition to changing our drop-off location and the customer support was excellent. They added the days and charged my credit card accordingly with basically no extra work to be done on my end.

The rental car was perfect - loved the ease of the roof tent and that the car was equipped to make it through some of the more rough side roads we went on. The only thing that would've been more helpful was knowing that the car didn't come equipped with a way to light the camping stove. Providing matches or a lighter would be nice- we had to leave the campsite to go but a lighter our first night. Other than that it was the best way to get around Iceland. Thank you!

Pick-up from and to airport worked very well, car was new 2017 model and brought us secure over all F-streets. Only two hints from my side: I would feel better to have a real spare tire on board instead of an tire repair set! Sharp stones may destroy the tire in such a way no reparable by a repair set! The car was bought in CZ therefore the manual was only in czech language, not a problem for me because most of the things in the car are self explanatory but might be a problem for others!

Was a great experience. Picking up and dropping off the car was easy. The team made sure we had everything we needed before we left. Would definitely recommend

Je suis très satisfaite de mon expérience avec icerental, la voiture était très bien nous n'avons eu aucun problème

The car was excellent and so the service. I appeared at 9.00 in the morning, no other people, so the whole procedure was very quick and straightforward. Thank you very much for the wonderful service. I definitely will recommend your company to our colleagues. I personally will use your company in the future again! Thank you. Pavel, Bulgaria

It was a very good experience! The car and the root tent are perpect in functionality and really clean! We will advise you to our friends!!

Hands down the best way to see Iceland is with your own car. Northbound was super helpful and the prices we're the best around. When we got our car they were kind enough to give us a free upgrade in vehicle. We drove half way around country and had no issues. I would use northbound again wherever they're located.

We arrived at the Reykjavik airport on a Tuesday and there was a representative there waiting for us. The rental process went smoothly and we were able to rent 2 Dacia Dusters for our 7 days traveling the ring road. The experience was awesome and I highly recommend both Icerental 4x4 and the 4wd capability to anyone travelling Iceland wishing to camp and/or travel the F-roads.

We had a super experience and are very pleased with everything.

The sleeping bags could be a bit warmer but that's the only thing that could have been better. We loved the car and the tent-on-the-roof-solution!

I had a very good rental experience with Icerental and Northbound. When I arrived all the staff were extremely friendly and the car was in excellent condition. I had absolutely no issues during the week and the return process was super easy as well. Qudos!

Awesome!

Runar: Our flight was late by 2 hours, but we called Iceland4x4 after landing and they sent a gentleman over who was an excellent representative of their company. Drove us over to their facility and we were quickly on our way in our 2017 I30 Estate. The car was clean and the gas tank topped off. We called the company the night before as we had an early flight and wanted to let them know. Upon arrival at their facility, the attendant was a bit overwhelmed by all the returns and told us to take the car and leave it at the airport. We would definitely recommend Iceland4x4.

The vehicle was great. The guys were great. The only issue is we waited two hours at the airport but it all worked out.

Wonderful experience. We got a good car for a good price and we were nicely treated by the personnel of Icerental. We will repeat.

The car with the rooftent from Icerental 4x4 was excellent. We liked the short trip to Iceland very much.

professional young people, friendly, helpful

Nice car, responsive speeding, smooth automatic transmission, enough space for 4 people with plenty of luggage.

Nice people working at icerental, would rent a car there again.

Everything went perfect. Nice car, nice service.

An excellent experience.
Great professionalism. Our flight arrived in Iceland 3 hours late, and there they were, waiting for us.
The vehicle was in perfect condition and gave us all the directions we needed.
This year I travel again and I'm looking for a vehicle with them.

Our Suzuki Grand Vitara and Roof Tent were incredible! The vehicle came with everything we could possibly need and the tent was extremely easy to set up and take down.

I had a really great experience with Icerental 4x4. They were very accommodating and easy to work with. I had 24 hour help if I needed it.

I found them to be very friendly, trustworthy, and had my interest in mind. I would absolutely go with them again for my next trip.

simple and uncomplicated

Everything perfect, completely unproblematic and relaxed car rental.

We had a wonderful rental experience with Icerental 4X4 - they upgraded our car and we loved the Hyundai! Instructions were clear and we felt very supported should we need help out on the road.

Very positive. After arrival in Keflavik airport we called the rental company and they came for us to the airport (and viceversa after the rental end). We were driven to their offices near airport, the car was ready and after the paperwork I checked the car and drove to explore Iceland. I have to mention the GPS included in the price and we got an upgrade from Jimny to Vitara for the same price. The car was in good shape.

We had a great experience with Northbound on our week-long trip to Iceland this January. Our Suzuki was roomy and comfortable on our drives each day as we tried to see as many places as possible. I can't wait to come back to Iceland, and when I do, I'll rent my car again through Northbound. Thanks guys!

We were picked up upon arrival in airport and in no time we got a good car. Guys were really friendly and answered all our questions. During the journey there was a small problem with car lock - it didn't work well in rainy weather, still we managed. Also the drop-off was smooth and fast. You provided us with great & safe car and excellent service. Thank you for your business!

Would just like to say what a great experience we had in Iceland driving around with the Nissan Patrol from Icerental 4x4. We drove the F839 to hike around at Hvalvatnsfjordour, exciting trip but on returning the Nissan Icerental noticed we had done some minor damage to the underside of the vehicle. They were relaxed about this and didn’t charge for any repairs as it was an older vehicle. Great company to hire from with friendly and informative staff, we would definitely use them again. So perhaps a tip for other tourists intending to travel on F roads - go for an older vehicle that’s already seen some action.
Thanks guys,
Ian Wren, UK

Our experience was great! Easy pick up from a convenient location, and everything we needed was included! Customer service was great, and Runar was extremely helpful and friendly. We will definitely return for future bookings. Thanks!!

Great experience, Good car, good tent - all new and clean and working perfectly.

Good

It was a realy good lessor. I had no problems and i would evertime rent again.

The vehicle was excellent for us and well priced.

Northbound was extremely easy to deal with. We had a trouble free rental. Thanks Northbound. Icerental 4x4 were easy to deal with, the car was very well presented and they couldn't have done more for us. Northbound & Icerental 4x4 were an excellent team.

The expierience to choose northbound was very good. The car was in a good condition. The service was perfect. Somebody pick us up at the airport and drive in 10 minutes to the office for the rest of formality. All defects on the car has been marked in the documents. A perfect choice for a Icelandtrip with gravel roads.

In general, it was great! The car was the one we had selected, and it everything was in perfect / new condition.

Everything was perfect, good Support and Car. We had an very good time in Iceland.

we booked online and someone collected us from the airport.
The employees were courteous and helpful. Registration and taking the car out was very quick and efficient. We had any problems at all during all the journey (3 weeks - 5000 km). my overall experience is very good. Thanks!!!

My experience with Icerental 4X4 was excellent from start to finish. We were picked up from the airport promptly and taken to the rental location to pick up our vehicle which took the worry out of our travels. The person who picked us up and got us started was great, friendly and ready to offer any tips and knowledge he had to answer our questions. When we arrived, we were offered a newer model, which was a great plus. We had a great experience driving through the Island. When it was time to return the vehicle, the drop off process was smooth and quick. Would absolutely recommend and use in the future.

Great experience. We got the exact car we had asked for - giving us enough room for 4 with luggage. Pick up was easy - the shuttle driver called us and we told him we were delayed in baggage claim. He waited for us. Drop off was pretty easy. They did a very thorough inspection of the car upon return so make sure all dings and paint chips, etc. are noted before you leave the property. We had no problem. Friendly staff and saved quite a bit instead of going with the big name companies at the terminal.

Excellent and very professional service: friendly approach, time for picking up rented car and return at airport according to time scheduled on reservation, good advices and price for car quality. I recommend IceRental and rent a GrandCherokee 4x4 for discovering Island.

Overall excellent experience with the Dacia Duster we rented. Only problem was that we thought the horn was broken when, in fact, we learned after the rental was over that the horn was located on the turn signal stalk, not on the steering wheel. Also, the owners manual was in a different language, so it was difficult to discern some of the warning lights and other controls. Nevertheless, it did not hinder our travel and we were very satisfied with the car and our pickup and return experience.

Great service, smooth pick up from the airport and was able to drop off in parking lot at airport for our early flight out. Would rent again if I go back to Iceland.

Everything went well. The car, a 2016 Suzuki Vitara, was very comfortable and handled himself very well. Company person was very nice. Great service. No complaints.

everything OK

My overall experience with Icerental 4X4 was good, and I was happy with the Suzuki Vitara.

It was a great overall experience. Very friendly and had great advice for what we could do during our stay

My experince with the cars was great, the service with the Company was good service as expected.

Everything was perfect. From the pick up to the drop off at the airport. I would certainly recommand Icerental 4x4 to any of my friends or family who would like to explore Iceland!

Thank you for make our trip sch a nice ride!

Thank you for all the arrangements, the car was perfect for travelling on both the tarmac and gravel tracks. We were met from our flight and transferred to office & car very smoothly. Everything was clearly explained and off we went. We chose to collect the car at the airport and drop it off in central Reykjavik, which suited perfectly and the whole operation was painless - just as it should be! Best wishes.

We chose Icerental 4x4 because we read good reviews and the price was considerably less than the rental companies at the airport. Overall great experience during our four days in Iceland. Representative picked us up at the airport on time and took us to the office, where the vehicle was ready to go. We opted for additional insurance that covered everything except the undercarriage, and the doors being blown off by wind. We never used the included GPS, because we had all the maps loaded to our phone in advance. Car worked great during the entire trip and they were quick getting us back to the airport when we returned. Would definitely recommend to others looking to rent during their stay!

They were great. There was a problem with our initial cars brakes so they gave us an upgrade, no questions asked!

perfect, our car was quite old but I think it was totally ok for the price we payed! Our experience with the car and the car rental was 100/. positive!

The service was really good! They picked us up at the airport and explained us the car and everything and when we returned the car they drove us to our hotel. Super friendly staff!

The pickup and drop off were easy, and the vehicle was fantastic in snow and very comfortable. Couldn't have asked for a better experience!

We had an great experience with Icerental 4x4. Any questions I had were answered promptly by both phone and email. The car was ready and as advertised. Additionally, I've heard horror stories about car rental in Iceland. We had no issue and no hassle returning the car. I felt like I totally understood the rental process and what insurances were available to me. As an added bonus, the agent on duty when we returned the car made sure we had a speedy return back to the terminal. I highly recommend this company. If you are nervous about the company not being entirely on site at the airport, don't be. They are very prompt and easy to contact should you have an issue.

Icerental 4x4 was a great choice. Competitive prices relative to other alternatives and new car models. We rented the Toyota Rav4 and it was brand new. Great choice when doing the full circle as several parts of East and North Iceland are still covered in snow and ice in April.
The only downside was the fuel consumption of the car, a bit excessive, but we felt safe all the time and in all road conditions. Free sat nav included in the price and unlimited km.

We were due to be picked up from the airport at 10 am by a Icerental agent, 10 came and went and no one from Icerental showed up, 11 am came and went still no show. Finally an agent from Icerental turned up at the airport, when I spoke to him I found out that he was not here to pick us up but a different family and he did not have room in his van for both parties and would have to come back for us. At 11-30 am a different icerental agent turned up to take use to pickup our car. An hour and a half after our due pickup time. The Suzuki was not the best looking car I have rented and had a number of battle scars from the Iceland roads already. However we accepted the car as it was, The staff at Icerental were very friendly and we set of on our Iceland adventure. After the first day we had only been travelling along Route 1 and a small sections of the plastic trim from the bottom of the wing had fallen of the car. We also discovered that the hand brake was not very good and the car had to be parked in gear to stop it rolling away. This is not the end of the sorry tail, on the Friday we drove to the Snaefellsjokull Nation park to see the Lava cave. On our return the clutch on the car totally failed just outside Arnarstapi and we were stranded for 3 hours on the side of the road until Icerental could bring us a replacement car. I appreciate the 3 hours is the time it takes to drive from Reykjayvik to our location, The guy who brought the new car a Hyundai 4x4 Automatic was again a very friendly chap and we were once more on our way. The Hyundai was a much nicer car than the Suzuki we drove back to our apartment in Reykjayvik no problems. Parked the car outside our apartment when I opened the drivers door to get out of the Hyundai a large section of trim fell of the door, we all just looked in disbelief and the end of a perfect day. In conclusion I found the staff at Icerental to be very friendly, but I feel that the quality of their cars let them down badly, I don't think I will be using them again.

We had the BEST experience with Northbound. For starters, the staff at the car pickup were friendly, helpful, and honest. They were there to pick us up at the airport when we arrived and drive us to the car rental facility (quick drive) which was so appreciated after our long flight. It is such a pain when you have to call the company and wait for them to arrive, so it was great that they were already there when we landed. The check-in process was easy too. Additionally, the car came with a GPS, which was included in the already low price so that was awesome as well. We rented an SUV and had no problems with it at all, even in cases of high wind and a little snow/sleet. The car handled smoothly and we felt safe for the entire week. I would choose Northbound over any other car rental company one million times over, and I will definitely be recommending it to all of my friends and family that plan to visit Iceland in the future.

good

Everything was just great : good car, good people, great service and an astonihing country discovered.

Icerental was the cheapest option I found for an SUV for Iceland and they were so easy to deal with. They were communicative when I had questions about the rental and the vehicle itself, responding within 24 hours and sometimes even within the hour.

We had a great experience - from when they picked us up from the airport, to our vehicle pick up process all the way to returning the vehicle.

We had absolutely no issues and I would go with Icerental 4x4 again if I were to go back to Iceland.

We had a new Toyota RAV4 and it was absolutely brilliant, really nice to drive and very economical. There were 4 of us travelling and we each had a large suitcase and a rucksack, this vehicle easily fitted all of our luggage in and had room to spare. We did half of the island from south west to south east, drove on non tarmac roads and also drove up a mountain track - the RAV4 handled really well and we all felt safe. The chap at Icerental was very helpful and even pointed out some slight damage to the wheel trim before we set off and advised us to take photos all around the car. I would definitely use Icerental again, they met us at the airport and dropped us back there too, all super convenient.

We rented a Dacia Duster from Icerental 4x4. The pick up and drop off were easy and went smoothly and the car was quite adequate for our week long trip through the South West of Iceland.

The car was great for the conditions. We had a stressful 10 minutes when we couldn't start the car after stopping at a remote site. However eventually we wiggled the steering wheel and all was well!!! The airport pickup guy was very personable, the office guy helpful. We were initially worried that we were not going to be picked up at the airport; we waited for 30-40 minutes. It seemed longer until one of the other firms' pickup guys told us he had seen your guy earlier and that probably he would be returning for us after he had delivered a full load. It would have been better if these pickup arrangements could have been clarified for us beforehand. Also the office had run out of maps. Even though we had a GPS, we needed to know the rough outline of where we were travelling. It was good to be able to drop the car off at the airport parking lot since we had an early flight. We did misjudge how long that trip is between Reykjavik centre and the airport !!!! Close call!! Maybe customers would appreciate being told that somewhere in your information kit.

This was the first time I have ever rented a vehicle, and the whole process was great.

From the whole rental process online to the pickup to the return, everything went smoothly and better than I could have ever imagined.

I basically looked for a 4x4 fit for four adults. And found this Suzuki Vitara. I also saw that this was the cheapest site I could find for it.

When I landed at the airport, there was a person waiting at the arrivals with a sign that said "Icerental 4x4". He drove us and another party to their car rental station at 4 AM.

It took only about 30 minutes for us to get the vehicle because there was one other party there before us picking up a car.

We signed some papers and got the keys and got the car. The car had some minor damages. Dents/scratches/missing fog light/small crack in window. However, everything else was great. We didn't have any issues except for the radar sensors (the thing where the car beeps to tell you how close you are to the front or rear). At some point .... it actually malfunctioned on a single pass bridge and automatically braked. I am not sure how safe it is in that sense ....

The car came free with a gps and a rear view camera. It did very well driving through the snow and gravel roads.

The trunk was fairly large. It fit 4 suitcases and 4 backpacks.

My only issue with the car was the faulty radar sensors and the color wasn't that appealing. In addition, the windows did not seem to be sealed tightly. There seemed to be wind coming in through the back windows although they were shut.

The return process was very smooth. We drove the vehicle back to the place we picked it up, and the car was quickly inspected. Since our suitcases and stuff were already in the car, they simply drove us to the airport in the car so we didn't have to move everything to the shuttle.

It was an awesome trip! I do not regret choosing the Suzuki Vitara. It was great for the price we paid (~$700 USD for 10 days for 4 people)

We were met on time for our flight and we were taken straight to the office. No hard selling for 'extras' and we were handed the keys without any fuss. We were offered any help we wanted with the car and then allowed on our way.
No issues at all with the vehicle and happy that we would have been given help if needed if anything had gone wrong.
Unusually offered a Sat Nav without extra cost which was a bonus.
We used Enterprise last time and would recommend using this company instead. Happy customers, thanks!

Really pleased with the car and the service from the team! Will use again of we come back to Iceland!

Northbound was easily the most economical option available for 4X4 vehicles. We picked up our Suzuki Gran Vitara in Reykjavik (Ice Rental 4X4) at 8am and were pleasantly surprised when we were upgraded to a 2016 model. It was a two member team in the Reykjavik office that we interacted with and they explained everything to us clearly. They told us about possible problems we may face on the road and how to seal with them. This was my first time driving in snow, so I had many questions which they patiently answered. The car itself was wonderful - We had no issues at all and loved every minute of the drive across the Golden circle and South Iceland. We were instructed to leave the car at the Reykjavik airport when we left. The entire process was made extremely simple by Northbound and Ice Rental 4X4. I would definitely recommend Northbound and Ice Rental. We fell in love with Iceland and we had a wonderful car to drive around this beautiful country.

Nice pick-up, pleasant handling - although my error book, super explanation for danger ... gladly again, dear greetings deaf tourist from austria

The car was in excellent condition (except that the child lock on one door was jammed, so it could only be opened from the outside), and performed perfectly. Dealing with pickup and drop-off was very easy - but when you pick it up, record the location of the agency; the GPS doesn't know the street it's on, so finding your way back without a landmark is a little difficult (we had to resort to Google Maps on a phone).

great experience
the pick up service at and to the airport was perfect

Everything was great. We had no problems and the car was exactly as described when I had booked it. They were also able to pick us up at the airport even though we arrived on a very early flight. Overall, good service and no issues.

Great service. Met us at the airport on time , Drove us to their office (about 5 min) and we had the car right away. On the way back we were running late for our flight and they made sure to get us there right away without waiting for the next ride( about 15-20 min). We would highly recommend them due to their prices and good service.

hi .
The service received fron Icerental 4x4 was punctual and perfect.
The car was comfortable, reliable and easy driving.
The people at recepion ad at the desk was very helpfull and efficient
thank a lot

Nice service! Didn't have any problems. The pick-up and drop-off of the car were smooth. Subaru Forester 2007 was in a good shape. Highly recommend "Icerental 4x4".

This car was fantastic as we needed a 4x4 for the snow in Iceland.
The staff were great, so helpful and the service was fantastic.
I would definitely recommend Northbound again and what's even better is they were cheaper than their competetors.

Lovely bunch of people. Thanks Northbound!

Very good experience.
People at Icerental 4x4 are very professionals. They gave us some important hints that save us time and money. No problem with the car, on every surface.

Everything was fine ! Next time you can count on me again! I recommend as a reliable and cheap! Thank you

Excellent

Our car rental experience with Iceland 4x4 was overall outstanding. All aspects regarding our rental went off without a hitch-we were picked up on time , the car was exactly as booked and performed great (glad we had 4 wheel drive and studded tires for the snow and ice we encountered). Drop off went well- a little hectic as a number of customers were returning at the same time but the personnel adapted to the situation and got all of us to the airport on time-they were friendly and courteous throughout our contacts.I will rent with them again when we return to this beautiful country to explore the other half of the island we missed on this trip.

Only down side was the rental pick up and drop off facility was a little rough and spartan in condition but if this keeps the rental price down I'll live with it.

Happy I chose booking through Northbound-great website for price comparison, enjoyed the informative and entertaining blog and Iceland 101 Handbook.Northbound had good reviews, good pricing, and seemed trustworthy but ultimately I'm glad I chose Northbound because their support and response time to any question I had was outstanding.

In november we rent your 4x4 to travel to the south of Iceland. We planed to travel by our own and enjoy the beautiful country. We also traveled "off-road" - for German condition :) - the hole trip we felt comfortable and save in your car!

Thanks for everything!
We also want to visit Iceland in the summer - and we know where we get the rental car!

I booked the car rental through Northbound. They provided the great services and response to my questions so quick. The provided information of the cars and terms and condition of each rental companies are exactly the same as the companies provided on their own website. Moreover, the price of Northbound is a little bit cheaper when I book directly through the company's websites.

Straightforward & no fuss rental, quick to respond to a change in vehicle following my initial booking. Helpful advice regarding the various insurance options & efficient turnaround in getting us to & from the airport on arrival & departure.

We like the crew working at Icerental 4x4 and the service they provided, we didn't have any issues with Toyota RAV4, great SUV and good milage for the ring road trip and a few gravel roads we needed to take to some major attraction sites. Enough space for 3 of us.

I was very happy with the vehicle and the service I received from Icerental 4x4 via Northbound.
The Duster was a great choice, and we buzzed all over with very little trouble. We had a little trouble, understanding where to connect at the airport when we landed (was the middle of the night to our bodies) but after understanding where the meeting place is-- they came promptly and we had no trouble after that. The guys are friendly, and helpful. It's a good, solid company that do what they say they will do. We bought the extra insurance- which I recommend. We loved the vehicle, and had no troubles. I would do it all over again the same way.

Hi, our experience with Icerental 4x4 was very good. Thank you
Davide and friends

We were a group of 12 people and rented 3 Dacia Dusters. The cars were new and totally in line with their descriptions by the Co.
We received an excellent support from Runar Thor even when we were still planning our journey, and would like to thank him dearly for all the efforts he put into making sure our trip went smoothly. Thanks for this!

Everyone on staff was very congenial and professional - took care of us even though our plane had a flat and came in late. The vehicle was perfect. Small SUV crossover brand new with great STUDDED winter tires. We were there in February so still winter and did have some icy patches but didn't have any problems.

We received the car we were promised (Toyota RAV4) during the booking. The car was clean, low mileage, no issues. Quite comfortable for 5 adults. Enough space at the back, no transmission bump in the middle, rear seats recline. Picked up and dropped at the airport as promised. Would recommend to others.

Overall, we had a great experience using Northbound for our vehicle rental during our visit to Iceland. The price was comparably the best we could find while still providing all of the protections and amenities we needed. The rental process with Icerental 4x4 was smooth. They picked us up at the airport and delivered us to their facility in Keflavik, walked us through the checkout process and gave us some excellent driving tips. When we returned the vehicle, the process was just as smooth and we were delivered to the airport without any hassle.

Icerental 4x4 has a great customer service and we got an all time reliable car!
No problems at all and everything for a great price.

Absolutely perfect. Great communication, really friendly, very professional, brilliant car. Best car rental company i've ever experienced. Highly recommended.

Very good service, we happened to be collecting the car on Sunday 26th Feb when 50 cm of snow had fallen overnight.
Icerental called and collected us from the hotel, they had dug the Vitara out of the show and warmed it up.
We ventured off and had no issues despite the extreme conditions.
All round excellent service and the vehicle was very good even on the icy/snowy roads.

Our experience with Icerental 4x4 and Northbound was superb! Before I even got to Iceland I had to make some changes to the reservation and they were on it immediately, very respnsive to my needs! Once I arrived in Reykjavik, the staff were very helpful, there to pick me up at the airport and take me to the office, right away. They were friendly and knowledgable with any questions, and the car was excellent. We drove the Ring Road in winter and though people don't recommend it, it was smooth sailing in the Vitara. Thanks guys!

Great service and car. Will rent again in the future if we are going to Iceland.

I had a great experience with Northbound and Icerental. The gentleman was not at the airport exit because he had to drive another customer, but when I called he assured me he would be right back (it took him only about 10 minutes to arrive). Very prompt service. The rental spot is just 5-6 minutes down the road. It was very easy to get everything signed and situated. We had rented a Dodge durango, but they did not have one so they upgraded us to a bigger Nissan Patrol with a top basket for our extra bag free of charge. It was a great experience overall and the price was fantastic. Would highly recommend and will definitely rebook with them in the future.

Icerental 4X4 met us at the airport as promised and following a very short transfer we were soon in our Grand Cherokee. Whilst not new the vehicle had good tyres and ran well.
We were glad to have such a vehicle on the Sunday following the highest snowfall in Iceland since 1931. I would definitely recommend to anyone looking for a good value vehicle.
In fact my daughter is visiting in June and will book with Icerental 4x4

Everything went well from our arrival to our departure. Friendly staff, good condition vehicle, and nice price. The perfect rental choice! I hope we can return to Iceland soon. Thanks a lot, cheers!

We had a great experience with IceRental 4x4. Airport pick up was easy, the staff was friendly and 4x4 car took us all of the southern coast easily. We loved it! Their instructions and guidance were very helpful. And when the unfortunate event happened that we got stuck in black since, they quickly dispatched someone to tow us out!

It was great! It was very easy to find them at the airport. We got shuttled to their facility to pick up the car. The paperwork was fast and easy. When we returned the car, they shuttled us back to the airport. Didn't have to wait long. The car was okay. Can be better, but we did pay for that.

everything was fine, the customer support was polite and very responsive.

Very good!

My experience with Northbound was excellent - we ended up with an upgrade to a larger SUV which ended up being a godsend because we had a lot more stuff to haul around the island than we thought.

I have been to Iceland more than a dozen times and my rental from Icerental 4x4 was the easiest, smoothest, best car rental I have had. The car was without problem, the staff was friendly and helpful, and the whole process was ideal. I will definitely use them again and again.

The car was great and the price, too. We had a really good time and I can totally recommend the northbound Company. Everyone was friendly and we had no comlications.

Everything with our car rental was great.

It was a great experience. The car was in really good shape despite the age and definitively suited our needs. We did not have any problem with it and the attention from Northbound personnel was great.

Excellent. Very easy to book.

Efficient airport pickup and return, kind and friendly staff. Good price and great experience

We had an outstanding experience using Northbound Icerental 4x4 during our trip to Iceland. Runar was incredibly helpful and provided us with a great to-do list upon visiting the country. The vehicle was great in the winter weather, and the pick-up process was seamless. I would strongly recommend this company to anyone visiting Iceland on vacation.

Excellent! Everything about the whole experience was positive and I would not hesitate to use Northbound again. They were truly a pleasure to do business with!

The guys at Icerental 4x4 were friendly and helpful as were the support team at NorthBound. Best price and very happy with the booking and holiday!

Excellent, from 1st pick-up to drop off. Very professional yet easy going people to work with

The Suzuki Vitara 4x4 was great on gas, clean and was fun to drive. the studded tires made driving around Iceland very nice.

Great service and very friendly and helpful staff. Highly recommended.

The two guys that helped us at Icerental were prompt in meeting us (even at 5am at the airport), super friendly, and all around great to work with. Our car was very nice considering it was 9 years old. Window had some trouble rolling down, but otherwise no issues. Highly recommended!

Great service! So grateful they advise me to take the premium insurance package due to accident prone in winter. When I had a car accident, they took care of everything smoothly.

We hired a Suzuki Vitara for 5 days when visiting in early December. We found the car to be is great condition, in fact we were presented with a model better than we expected. And the service provided by Northbound couldn't have been better. All round easy and enjoyable experience.

Our Jimny from Icerental 4x4 was great. We recommend that rental car company!

They were very good, the only problem was of my own doing - the door blew open in strong wind, something I should have known from experience could happen. The door was damaged, and this type of damage is not covered by insurance (something I was aware of beforehand), and it was quite expensive to fix but not as bad as I feared and the owner and staff were very sympathetic. But we warned! This type of damage is extremely common - an old trick that I'd forgotten, but is very simple to follow: In strong winds, always try to park facing the wind direction!

We came in Iceland in December and we had rent a little 4X4 Jimny, perfect for two person! A person came in the airport for welcome us and after we let the car in the airport for the departure. If we will come back for the summer we will rent the same 4x4 at Northbound!
Thank you for everything!
Mélanie & Guilhem (French people)

We had a great experience.
Short story:
- Arrival gate greeting/airport pick up
- Short (5 minute) drive to office/hire car
- Friendly staff
- No fuss
- Affordable
- Information: useful driving/weather/safety/tourist tips provided
- Drop off: we could leave the car at the airport due to our early departure

Longer story:
- We were met at the airport arrival gates (at 1am!) and taken to the office where the car was located (5 minute drive) where we were advised on the best weather and road condition sources to use while travelling Iceland and on how to drive in snowy conditions (my first time).
- We were provided with studded snow tyres
- Our bags were loaded into the hire car for us
- Everything was quick and easy - we spent about 15 minutes at the office
- No issues with the car during our trip - the 2017 model Dacia Duster we had was fine going over 20cm deep snow and icy roads
- We needed to be at the airport at 6 am so were able to leave the car at the long term parking lot (P3)

On Northbound:
Great customer service - all my many questions about car requirements and driving conditions in Iceland during winter were answered honestly and quickly. Also the prices are competitive.

Our experience with Northbound was excellent. The website is easy to use, and we were able to rent a 4x4 much cheaper than other global rental companies. The Suzuki provided was a very fun ride. Perfect for traveling Iceland during the winter weather! The staff were so friendly, and the customer service was superb. They offered to pick us up from our hotel, and provided great advice regarding travel spots and travel conditions. They were very easy-going with the car return, and did not charge us additional fees, though we returned the car a few hours late. I would definitely use Northbound again!

Excellent! From the airport pickup to the dropoff, we couldn't be more pleased. The Honda CR-V with studded snow tires was absolutely the best.

Great and easy!!

Fantastic, no issues.

Our experience with Northbound was great! Although we had some difficulties finding the agent when we first arrived at the airport as there were so many agents from different rental companies there, it wasn't a huge issue. The staff were really friendly and helpful, and provided us with useful information for our trip as well. The car was a bit old but was surprisingly really smooth. It served us really well throughout the trip. Would definitely recommend it to others.

We had great time in Iceland. Wheatger wasn't really nice but we did a good choice by using your 4x4 car. It was snowing all day our first day in Iceland but that wasn't problem for our trip. You have a very good service and we will come again on Iceland and chose your car.

Great service! Very polite and helpful. They came to pick us up at the airport and when we returned the car they brought us back to the airport. No complains.

I was very satisfied with my Car Rental experience with Icerental 4 x 4. The booking process was very simple, they collected me from the Airport as arranged and the car was ready when I arrived at the offices a few minutes drive from Keflavik. I rented a Suzuki Vitara which was in good condition and I never had any problems with it during the 4 days of driving. I would have liked a USB port, but I guess other vehicles do have them and I should have made sure before booking.
I intend to return to Iceland in the summer of '17 and will have no hesitation in booking again from Icerental 4x4. The service was excellent from the staff who were very helpful and in my experience, I would definitely recommend them to other travellers. Thank you and I look forward to seeing you in the summer. Dean

Excellent. Great service from start to finish !

Excellent experience, great customer service! We had a nice time driving around Iceland and had no issues with the car. The rental office in Reykjavik was easy to find.

Great, easy rental experience. Booked very last minute but arrived at airport to meet nice staff member who took us to the offices 5 minutes away. Straightforward, no nonsense contract setup and off we went after quick extreme weather brief. Would definitely recommend and use again.

Hello everyone,
We have spent our holidays in Iceland for nine days at the beginning of November 2016. We rented a Hyundai Tucson for eight of those days. The car was from 2008 and worked very well. We made a round-trip of about 2400 km. We could drive any road in Iceland without any problems.

Before the rental we could take pictures all around the car so that any scratch or whatever was documented. We got papers/ copies of the car conditions. When we brought the car back, they didn't even check the car. I think the reason for that is that the car was from 2008 and already had some scratches etc. We could call when we had trouble with the car. One day the car didn't want to start. There must me light switched on during the night. We called but solved the problem by ourselves. We contacted neighbours to help us. They did. Everywhere you go, you can contact the icelandic people. But we have been there in the off-season. If you go there when it is busy, it might be different.
Another advice: Do check the functions like windscreen wipers as well as scratches all around and on the roof of the car.

Overall the rental went as well as our whole iceland-trip. I highly recommend Icerental 4x4. They have the best prices and it works very well. Before our rental we read some comments and recommendations here. It helped. I hope that I can contribute to your decision.
Enjoy!

There was a bit of a miscommunication when we arrived but it was fixed promptly - we had changed the date of pick up a couple months prior to our travels, and apparently Icerental 4x4 hadn't been notified of this. However, after waiting a while for our car to be dropped off we called Northbound to check on the status and they quickly remedied the situation. Other than this small hiccup, we couldn't have been happier. Northbound's customer service was great - I had communicated with them via email a few times prior to traveling and they always got back to me within the hour. The people I spoke with were very pleasant. Overall, we were pleased with the Jimny (especially the price, which was MUCH cheaper than other rental companies!). I would definitely go through Northbound again.

These guys were great, very accommodating to my changing plans. The price i got for a 4x4 was the best I could find. And they guys were fun to talk to on the way to and from the airport

We had a very early morning arrival. Traveling tired is never fun and often stressful. The experience with both Northbound (super simple booking and great communication) and Icerental4x4 (on time and super efficient getting us on the road without delay) was awesome. Thanks to both of you for making renting a car for a long trip, just great !!

Quite positive. Good prices, good vehicle, helpful people (I showed up early and they were still able to work with me) .

Very good :)

Abbiamo affittato un Suzuki Gran Vitara per 8 giorni, prezzi molto buoni per gli standard islandesi. Si tratta di un rent a car locale, con un buon parco macchine. Quando sono arrivato mi hanno fatto scegliere il colore e mi hanno proposto un modello più recente allo stesso prezzo. Per quanto riguarda l'auto non era proprio nuovissima ma ha fatto molto bene il suo dovere. Lo staff è stato gentile e disponibile nel darmi tutte le istruzioni del caso, in un ottimo inglese. Al momento della consegna dell'auto vi lasciano anche un numero da chiamare 24h su 24h per i casi emergenza. Fortunatamente non ne abbiamo avuto bisogno.
In definitiva è stata un'esperienza molto positiva, consigliatissimo!

Staff was very friendly and helpful. Our jeep was the perfect vehicle for our Iceland adventure. Would rent again from this company on our next trip back.

My experience was amazing with these guys. I made a mistake when booking and had arranged to pick the car up in Reykjavik when really we needed picked up at the Keflavik airport. I called them and within 10 minutes they were at the airport and drove us to get our car free of charge. They also thought the vehicle we booked was too small for the group (which they were very right) and gave us a free upgrade to a larger vehicle. Would definitely rent again!

Our first trip to Iceland was great! After arriving at the airport our first stop was to pick up our rental. Icerental 4x4 picked us up at the airport and drove us a short distance to pickup our vehicle. The Hyundai Tucson as an older vehicle but it got us around and had good gas-milage. We did a lot of driving around Reykjavik and the Golden Circle. The GPS provided came in handy but I highly recommend everyone to download the app 'maps.me' as it will NOT use your data. Neither will the provided GPS but we found the app easier to use etc. All in all, Icerental 4x4 was great. The staff were friendly and were able to answer all of our questions.

It was absolutly perfect. The company gave us ecery information what we had to know about the car and the driving rules in Iceland.
Well the guy was a little bit late, picking us up, but we learned later, that life not really begins before 10 am, and that time was 8 am on a monday. So no problem.
The previous user of the Suzuki lost the front plate of the car, so we only had the back plate, we were a little bit afraid about that, but the guy at the rental calmed us down, as no police cared about it. Well the was the truth.
The car was OK, it is everything that you expect from a Suzuki.

Renting with Northbound was great. They and Icerental 4x4 were very responsive and helpful in the lead up to our trip and during. It was the best price we found. All went smoothly!

Icerental 4x4 was great! They didn't have the car we rented when we arrived -- instead they upgraded us to a larger, better car! It handled the few F roads we drove on fine, and felt very dependable (though the brakes were a bit squeaky).

The process of renting from Icerental was really seamless and hassle free. The friendly representative picked us up from the airport at 1 am and we were promptly handed the car with all the necessary documentation and instructions. The car was what was promised. No surprises there! On our return, it was again very smooth and hassle free and we were promptly dropped at the airport.
I would 100% recommend Icerental to anyone looking to rent a car in Iceland with maximum value for money. Also, I would recommend the highly professional Northbound for anyone looking for a one stop shop for their travel through Iceland.

Ice rental looks like to be a small and professional local car rental. I was picked up at the airport as agreed. They charged my card with the exactly amount my Northbound voucher showed. The car (manual Suzuki Vitara) was clean and new. Everything was so easy. Upon return, a quick look on the car, everything was ok and they took us to our B&B for our last night before flying out. Overall, that was a great experience renting from them. Would strongly recommend Icerental 4x4 to anyone going to Iceland.

Everything was fine :)

We had a fantastic time with our 4x4 rental. We really appreciated being able to get onto some less travelled roads because we had a 4x4. Iceland is stunningly beautiful and there are plenty of things you will want to see around the ring road, but there are a lot of special places on the 4x4 roads as well. We also enjoyed the fact that we could camp in our car and so we didn't need to pre-book our accommodation and thus had more flexibility to stay longer when something took our fancy, or to move on more quickly when we wanted to. We appreciated that we just had a car, not a Ute with a home strapped on the back because we could drive more rapidly with confidence. We saw plenty of the other style of 4x4 camper traveling at quite slow speeds. The trade off is less space inside the car, but we were very happy with our choice. We found Northbound very pleasant to deal with and they responded very quickly when we had a minor problem with the car and had everything fixed in next to no time, even though we were on the other side of the country at the time.

My wife and I rented the Jeep Cherokee Laredo 4x4 with automatic transmission from Icerental 4x4 and Northbound. Our experience and time in Iceland in the Jeep was amazing! The car came complete with a great GPS, which helped us explore the country, and the other equipment that came was great too. We had a table and chairs for hanging out at the campsite, and all of the cooking utensils we needed for great campsite meals. Sleeping in the Jeep was actually very comfortable and warm with the sheets, pillows, and sleeping bags that came included. All of the employees we worked with at Northbound and Icerental were great to work with. We WILL be back!

Renting a car at Icerental 4x4 was very satisfying! They were very attentive and we were taken to their office to pick the car and also led us to the airport after leaving it. All perfect!

perfect car for our trip (it was not a new car but was perfect for driving through icelandic roads!). Icerental 4x4 is a small provider but they are very friendly and helpful

I consider my experience with Icerental 4x4 totally positive. The staff was very competent and courteous. The car that I rented (Suzuki Grand Vitara) has had no problem and it turned out great for exploring the fabulous and extensive Icelandic soil. I hope to return soon in the beautiful Iceland and rent again a car with this company.

Got a very good car, Icerental 4x4 is a very good company, everything was ok

We drove 3000 km without any problems. Great, reliable car, really good, friendly and helpful staff.
I would definately recommend Northbound.

We started and ended in Keflavik and went the road Nr. 1 nearly completely around Iceland. It was good to know we have a lot of space in our car and we have enough reserve for all roads in iceland. Anytime my decision would be the same. With icerental4x4 everything worked good and fast. My heartfelt thanks to the friendly people in iceland, who made our holidays to an extraordinary experience!

My experience renting a car with Icerental4x4 through Northbound was absolutely perfect!! Northbound is a ver useful page where you can compare all the rental cars and prices!

I finally decided Icerental 4x4 for their price but my surprise was that not only the price was the best, also the service and car!!! They gave me a brand new Suzuki Vitara (only 2 months old, with 23,000km) whihc was just perfect: big, nice, comfortable, with incorporated GPS, bluetooth, 2 USB to charge the cellphones... The owners were also very friendly and helfulp! Upond arrival (our flight arrived very late at night) they were waiting for us to pick up the car, explained us everything abour roads and insurances, gave us some Icelandic tips and... gave us a free extra driver!!! :)

Im really very happy with our choice of using Northbound and Icerental 4x4!! I truly recommend everyone to follow my choice! ;)

We rented Suzuki Grand Vitara from northbound for 10 days. The idea was to travel complete circle around Iceland and to see as many places as we could.
The Suzuki grand vitara 4X4 that we got was almost new car(2016 model).
On the day we took the car from Runar, everything went smooth with payment. He gave us some tricks and tips.

Throughout the journey the car had no issues at all and it was very comfortable journey ( Thanks to 4X4).

Unfortunately on our way in the middle of somewhere we had flat tyre on our car. We called Runar at night , but he did picked up phone and asked him for the possible solutions. He did provide us some support to change the tyre on the field. Thanks Runar for that support and help.

Rest of the journey was super cool and we did saw some outstanding places and spots. As we went to Iceland in June, we were in car for more than 15 hours each day so having good stable car was very important.

Grand vitara served that purpose.

I highly recommend "Northbound" cars for their clear communication, clean paperwork and good support.
I would rent your car next time.

Thanks
Omkar
2016

Iceland 4x4 picked us up at our hotel and took us to their office for a quick paperwork and we were on our way. We drove on various paved and unpaved roads around Reikjavik to find places to go hiking. Good experience.

Great service as before. Will use again next time we are in Iceland!

Thanks!

The Suzuki was great, and the staff at Icerental4x4 are first class. Much better experience than I've had at many major rental companies - which I attribute to their more start-up, entrepreneurial hustle to do the right thing. They picked up my family at KEF, drove us to their small but convenient space nearby, processed some paperwork and we were on our way. Friendly, clean and knowledgeable - and very hard working guys as well, ensuring everyone got to and from quickly. The car was virtually brand new, and worked perfectly holding all 5 members of my family (yes, in a Suzuki). Drove it all around southern Iceland with no issues. GPS was easy to use and follow. Gas mileage was also good. Highly recommend these guys.

Friendly and convenient, Northbound made it easy for us to rent a car in Iceland. It's not only easy but a good deal cheaper than using familiar US brands (e.g., Hertz or Alamo). Plus, it was fun to drive a stick shift after all these years. --Russ, Madison, Wisconsin

We had a wonderfull trip to Iceland thanks to Icerental 4x4.

With the 4x4 we experienced a wonderfull valley which wouldn't have been possible to visit with a normal car.

The service from the company was in top, and they where easy to contact with our questions.

Further more we brought our 3 kids, and to make sure of the security we rented car seats for kids also at Icerental 4x4.

We would definitely use the services at Icerental for later trips to Iceland.

The little Jimny was the perfect companion for what we wanted to do. Small 4x4, reliable and easy to drive. The booking process was great. Picking up and returning the car was made super easy.

Our trip around ring road was perfect! Thanks for the nice car, we could also make small detours and the bumpy roads were no problem! F-roads I would not recommend though with a small car like the Vitara. Northbounds service was 5/5 and we were very happy with everything, would recommend!

Thank you. Everything was perfect. Your equip was very helpfull...we enjoyed our stay in Iceland

We enjoyed driving the Suzuki Vitara, we were satisfied.
we just waited 30 minutes in our hotel before someone pick us up to the Icerental but anyway we spent good holiday . Iceland is a beautiful country. Such lovely places to visit!

We had a great time in Iceland and the car was excellent! We would definitely recommend Icerental 4x4 to anyone wanting a nice 4x4 for the whole ring road. The only thing to be improved would be communication about pick up and drop off but overall a great experience.

The Hyundai i30 was unavailable, and they upgraded us to a Suzuki Vitara. The small jeep was in an ok shape, some small things not functioning and rusty, but perfectly ok for a smooth ride.
The guy who gave us the car was pleasant, checked and marked everything on the car, explained everything. When returning the car a different guy was not as pleasant and welcoming, but checked the car quickly, everything was fine, and with no hussle at all drove us back to the airport. I'd recommend IceRental 4x4.

We arrived in heavy snow, and had problems because one of the seat belts on the back for our children did not work. We were given a newer vehicle immediately, without fuss, and the whole process went smoothly. On returning the car, there was only one person in the office, which meant a small wait, but he was friendly, helpful and extremely courteous. Would happily use them again

Regarding the car pick-up : the airport shuttle was great (the agency is ca. 10km from KEF), the desk agent comprehensively explained what was covered by the insurances I took and what wasn't, and he was patient while I read throught the contract.
Regarding the car : I booked a Suzuki Vitara which was comfy, nice to drive even on F-roads and gas efficient. The only downsides where that the windshield wipes were almost useless and that the infotainment system wasn't up to date (I couldn't use Android Auto).
Regarding the car return (at 4:30 AM) : I was in a hurry to catch my flight, but once I found the rental agency it only took a few minutes for the agent to check the car and sign a paper attesting that I wasn't liable for any damage.

Our vehicle was reliable and the pick up/drop off procedures went smoothly.

Good experience with Icerental 4x4
Vehicle in good condition and friendly staff

The vehicle was equipped with what we needed. Finding some locations were a bit of a challenge on the navigation. it was a comfortable ride and would recommend it for your trip around Iceland. We also added gravel protection and their insurance which wasn't expensive at all. The service to pick up and drop off was 10-15 min time frame. This company is better than the ones at the airport. Worth every penny for not having to wait.

Some faults with the back wiper not working and passenger window not going down, other then that was a good experience and will recommend to friends.

The experience with Icerental 4x4 was lovely. The car quality was great and the check in and drop off process was easy and effortless. The staff were fantastic and incredibly accommodating when a blizzard left us stranded and requiring us to add an additional day to our booking.

My main feedback would be in regards to the vehicle deposit. Upon check in we were surprised with a request for a CC that would need to accommodate a $4000 deposit on top of the booking total. This booking deposit needs to be better outlined before booking so that guests are not surprised upon arrival. Its also important to note that there is an alternative to this deposit that we were not told about until the end- which is to add the premium insurance to the booking for everyday.

Thank you Icerental 4x4 for great service - we would book you again in the future.

Door-to-door shuttle from the airport to the rental company and the fact that member of the staff waiting for us despite of our severe flight delay was a very positive surprise. The car we were given was in a great condition, came clean and equipped in GPS.

Very positive experience overall. The car was in a reasonable shape, especially the tires. The pickup from the airport was well appreciated, had much worse experience before. Also the easy and quick handover at the rental station was great. had much worse experience as well in the past. The car could have a better / bigger icescratcher and the left hand window had issues to get closed. Anything else pricewise and insurance wise good deal and I will return to you guys. Thanks a lot, keep that going like this. BR Stefan

The pickup at the airport was slightly delayed, we had to wait around for 20 minutes. Other than that, the service provided was great. The car was clean and reliable. The drop off was painless and quick.

Everything was very good, only with the return the station was hard to find.
In the sat nav and on Google maps the address was not to be found.
But the staff had already been waiting for us at the driveway.
All very well together.

Great. Friendly staff, helpful. The car was tricky to start sometimes.

All right! Only a Problem: the drivers Windows was a Little Bit Borken (air cames inside). Thanks for all

It was very good. Everything was ok with icerental4x4, and the car went very well. I appreciated the winter tires.

Experience was good, rented a 4x4. They pick you up and drop you off at the airport. I expected my name to be on a sign when I arrived but it was actually just the title of the rental place. They explain insurance packages to you and what is and isn’t covered. Our car was nice and came with a gps and ice scraper. We drove all around ring road and had no issues. I would rent from here again.

Great experience. Easy to find them. Car was in good condition.

everything was OK, driverwas little late but i hear it is normal :-D, car was in good condition, mayby missing thing for cleaning window becouse ice and snow coming

very good

Initially a bit nervous when I saw the shed you were working out of, but there were very friendly and helpful staff. The Jimney we hired was pretty beat, 170,000Km on the clock. We had a breakdown in the middle of a deserted road in the North of Iceland, the radiator/cooler sprang a leak, but Icerental 4x4 were really good, they got their nearest guy to come out to us, took about an hour, and then after confirming we weren't at fault they paid upfront for both the repairs and a replacement car while the Jimney was repaired. The maintenance man fixed the car that evening and it was ready to go the next day. There were no problems when we returned the car and again the staff were very friendly.

Car OK, but they were not at the airport at the requested time, so after waiting 15 minutes we called them, and then they picked us up after further 15 minutes. Besides that everything was fine. Nice people.