Our Geysir experience was positive from start to finish. The car, a HyundaI i10, was new and had the features requested. The pickup and dropoff were easy and quite quick.

Service was quick and easy. Car ran great! Great value.

Easy pick up and drop off. No issues with the car, straightforward car rental.

Easy process and reasonable price plus great customer service on site at the airport.

New car, good on gas mileage.

Very good experience. Easy and convenient

Everything went very smoothly! I also appreciate the great service with cancelling my first car order to upgrade to a different vehicle. If I come back to Iceland I will 100% use Northbound again

It was smooth and easy! Since I had done everything online beforehand, I basically just had to sign some more papers and present my valid license and then they gave me the keys. The facility was nice with guest WiFi and chargers for me to use while I waited to be assisted.

Great little car, very easy to get around in the city and comfortable enough to travel in.

Our car rental with Geysir was exemplary. The vehicle was a new automatic Hilux which was in perfect condition, and drove exceptionally well on the F roads, in addition to other rough Icelandic roads. Having a 4WD not only gave us access to beautiful places, but gave us confidence and safety on some of the more slippery dirt roads when driving in the rain. This was my fourth trip to Iceland, and I will be straight back to Geysir for my next rental.

The experience was great. After making the initial booking I wanted to add another day to the rental. Runar was in contact with me from the start. My request to change the rental period was processed within an hour or so and I experienced no issues on arrival in Iceland. The service from Geysir Car Rental was also ok. We were given a bigger car (Dacia Logan) instead. The car had a couple of more damages than listed on the agreement. I took lots of pictures and videos of the damages when I picked up the car because I had read many stories about rental companies making a fuss about every little thing. But since I had the standard insurance package I was somewhat lax about reporting these. At the time of return I was again expecting them to make an issue about those previously existing tiny dents but I had no issues what so ever. The payment process as well as the service was smooth. I would recommend it to anybody planning to explore Iceland by road.

Very good

Geysir had a relatively fast check out and return process, and the coffee and WC available inside was great after an early arrival and departure. They also had a shuttle bus locater on the TV so you don't have to wait outside in the cold for the shuttle bus back to the airport.

Quick, efficient and reasonably priced. Received vehicle requested, not “or similar”.

Excellent , everything was great !

I ended up with a different car due to a couple of issues with the one reserved, but the team at Geysir did everything you could expect to get us going quickly. Would happily rent from them again.

Excellent and quick service.

Everything was perfect

We were very pleased with our rental from Geysir/Northbound. The price was significantly less than the major car rental agencies.

Fine

Renting a large 4-wheel drive car in Iceland will be expensive and finding a place to fix a flat tire on a Saturday or Sunday while you are riding on the spare can be frustrating. The four tires on our GMC Yukon had large rims (18 inches) while the spare was on a 17-inch rim. We visited several repair places on the South coast to find that nobody could repair the original tire because it was shredded so badly. A couple of places had 17-inch tires, but nobody had an 18 inch. No matter how much insurance you buy (and we bought everything offered), flat tires are not covered. Luckily, on our itinerary, we had to travel back near Keflavik and (on a rainy Sunday) the nice folks at Geysir Car Rental gave us a replacement vehicle so we could continue our trip. We will be renting from them on our next trip to Iceland.

Good, no kind of problems - fast at check in and out. We got a Fiat Panda insted, and guess that that was at leat equvalent.

The reservation system was simple and the pick up location was central to Reykjavík. Drop off at the airport is within walking distance from the terminal but there is also a shuttle bus if you have too much luggage. The staff were efficient.

After reading some mixed reviews I was hesitating to rent from Geysir and contacted Northbound where a friendly and competent staff assured me that everything will be allright. So I walked five minutes from the airport to their office, the staff was helpful, quick and friendly, I even got an upgrade and was offered a 4WD. The car was absolutely in good order and returning was not problem at all. My son and I were very happy and I can only recomend Geysir!

Excellent service, especially at pick up in Keflavik. No problems with car during trip.

Car experience seamless
Would recommend highly

Fantastic! Great jeep, great staff in the office, easy airport shuttle.

Everything worked great with Geysir Car Rental. The staff was very friendly and the car was in perfect condition. We were very happy!

We had a great experience at Geysir. While we did not get the Subaru Forester that we had reserved, the Ford Kuga that we were given was a great drive as well. Check-in and drop-off of the car was relatively easy and painless. We would book from Geysir the next time we visit.

Great service!

Excellent service, everything worked out really well. Checking car back at 5am very smooth and efficient.

On arrival we were upgraded to a Dacia Duster, spacious, comfortable drive.

Geysir is a proffesional company. The staff is very helpful. The facilities in the airport office were good. The rear wiper was a bit loose but it was a tiny problem.

Geysir Car Rental were great to deal with. Picking up the car was fast and easy. Staff were friendly and nice to deal with. The car was great. We also had no problems returning the car. I would highly recommend Geysir.

On arrival at the car rental office I was given a free upgrade. The upgraded car was brilliant and the service we got was very professional. Booking the car was very straight forward and easy. I would definitely recommend booking through northbound!!

Geysir was great! Helpful staff, clean facility, car in perfect working order. Highly recommended!

Thank you Northbound for helping my group and I with our disorderly situation @ Geyser Car Rental. As the rental place wasn't of much help, mixed our rentals, etc., we called the site we booked through (which happened to be Northbound), and they immensely helped our situation by doing all of the organizing of the situation on their own. Thank you so much team, without you, our trip wouldn't have been as great as it was! Thank you!

The car supplied was a Toyota Yaris rather than a Renault Clio, but we were very happy with the car. Picking up the car was very quick, as was dropping off the car.

Very easy and straightforward.really helpful agents who answer all and any questions.would recommend.

My general experience with Northbound was really good. As none of our group had a credit card to secure a car rental we couldn't find a company which would allow us to use a debut card until we came across Northbound who allowed us to use cash as the deposit in case of any damages and the rest paid by a debit card. The live chat service on their website was simple to use and allowed me to communicate effectively with a member of the team to answer all my queries and reassured me that this was fine. Details were sent through via email quickly and all their terms and conditions were easily stated to avoid us missing any thing in the agreement.

We had a great experience renting here, we missed our flight and we had no trouble with having to move our booking. Everything was explained clearly and a great feature of Geysir they do not require a credit card, just deposit!

The car was returned with out any hassle!

Very happy with the service. The vehicle was in good condition and equipped with winter tires which were a necessity. The pickup and drop off was straightforward, no surprise charges a few days after we got back which has not always been the case from my experience!

We receieved a Renault Kadjar instead of the Duster and we couldnt of asked for a better car. The whole process from the moment we arrived at the rental office went without problem and was very easy. The information provided about the car was exactly what was needed as well as answering all additional questions asked. The car its self was faultless, economic to run, clean, modern and comfortable. Nothing but praise and thanks to Geysir, as without the excellent car provided we would of found our trip very diffrent and difficult.

Very good very happy with the car and the service picking up the car , dropping car off was very busy with only one person there serving but still very happy

Amazing service. An incident occurred due to no fault of northbound and they sorted it before I was notified and was even upgraded for the issue ( even tho wasn’t their fault)

Certainly recommend. Good pricing and easy to use.

We had a rather new car with about 46.000 km and including tires with spikes (standard), which we certainly needed.
By checking damages before leaving, I discovered four different spots which were not reported. It seemed to me the company didn’t do that on purses and they made a sincerely excuse. I was glad to show them the problem before otherwise it would have brought me on high costs after bringing back the car. The second day I discovered a bad wiper, so I had to drive back to the airport of Keflavik. There the company changed all wipers for new ones. Because of losing half a day, it influenced unfortunately our planned trip.
The employers were very friendly all the time and the car was running fantastic. Together with the very friendly people of Iceland and its country, we have nevertheless had a great time.
Tip one: we missed an ice scratcher in the car.
Tip two: within 5 minutes you easily can walk for the airport to the car rent. Instead of waiting for the bus shuttle.
Next time we would rent at the same company of Northbound / Geysir again.

My experience was perfect! Here you can find an article about the ring road and my experience with the beautiful Dacia Duster that I rented. https://erasmusu.com/it/erasmus-reykjavik/cosa-fare/the-ring-road-11018#p56423
It is written in italian but there are a lot of beautiful picture that everybody could and should see!

We received good service from Northbound and Geysir and the price was very good for Iceland. The car was in good condition, although in future I would get a car with air conditioning as it got quite steamy on the windows when it was cold outside and we were wet. The insurance add one was reasonable in price, but buying through a broker and not from Geysir direct meant that in the event of an accident you would have to pay it and claim it back which wasn't made very clear at the time of purchase (or I probably just didn't read the small print). There were no issues with our rental though and I would use both companies again. Also, don't bother waiting for the bus at the airport - just walk as it literally takes 5 minutes.

Geysir Car Rental provided us with excellent customer service from start to finish. They were flexible and willing to move our rental period forward when we first arrived in Iceland. The hiring process was quick and easy. The car itself, a Dacia Duster, was perfect for the job and enabled us to travel round the Golden Circle in cold, snowy conditions with no problem. Handing back the vehicle this time at the airport was also super easy and slick. Wouldn't hesitate to recommend or use Geysir again. Thank you!

Car was good, clean, everything worked well, staff was nice, helpfull and they explained everything clearly.
I'm also happy that I didn't have to use credit card.

Really nice service, really good price and good quality vehicles.

I was extremely satisfied with the service at Geysir . We arrived around 12:00 midnight and both of the attendants were not only very helpful, they were very polite and respectful. They actually seemed to be enjoying their job even though it was so late at night. My daughters and I enjoyed their genuinely friendly , conversational manner as we filled out the paperwork. The Hyundai i10 was clean, comfortable and got excellent gas mileage. It also handled well on the winding roads, both inclines and declines. We're hoping to return next year and will absolutely call for another rental. Thank you for helping to making our Iceland vacation experience so enjoyable. R. Madigan N.Tonawanda NY

Car was well presented and staff were very helpful both at reception and return. Good service.

Everything was very good, no problems, recommended.

Their service was fast and efficient, the car was waiting ready for "take off", clean, well prepared. The return procedure was very short too, no problems, searching for damage etc. I really recommend Geysir.

No unneccessary frills, just a good customer service and we had the right 4wd for a great Iceland experience.

We enjoyed our rental car from Geyser very much, had no problems with the vehicle of any nature; the counter personnel were attentive and efficient.
We rented a wifi hot spot from the company, and came very handy for all of our various drives and planed trips, specially going on the golden circle tour.
I will recommend Geyser rental car to any of my friends if they plan to visit Iceland, and the booking by Northbound was a real easy and convenient way to vacation on that beautiful island.

Great services and affordable ! I ended up extending my rental twice and both times i was met with exceptional service and hassle free transactions.

The experience was great, the car was new, and they were very fast in all the paperwork

Very good--helpful, friendly, efficient nd no sense of extra or unexpected money being demanded

The service in Geysir was great, a really funny guy gave me the key to the car I fell in love with (it was super great and cute car) and I felt safe with the experience since I was told that if I got any kind of trouble with the car help is just a phonecall away. :) I can recommend Geysir for everyone! Thanks for Northbound for recommending it to me.

Everything was terrific. Getting to geyser from airport was a snap with information provided. Car was what was advertised to me and in good condition. Price was good compared to other companies. I would definately use northbound and geyser again.

Renting from Geysir was a great experience. We will be back!

We had a great experience! The car was perfect, the customer service was friendly, professional and thorough. Overall, no complaints!

Very professional service renting a Jeep Wrangler in Reykjavik, well prepared car for toughest conditions !

Our experience renting a car with Geysir through Northbound was very easy and pleasant. The shuttle bus to and from the airport was quick and the people at Geysir were friendly and helpful. I would definitely rent through them again if we return to Iceland.

The experience was very positive. Any issues were resolved in a very agreeable way.

car with 4x4 was very useful, as the street conditions can change very quickly in iceland. seat heating system for both front seats was a big plus!! usb-plug for smart phone charging was very useful. 4x4 can be taken out if not needed, so you can safe petrol. we got a discount card for petrol purchase provided by the company. excellent service, friendly personal.

The car rental from Geysir was without any problems or issues. The Jimny was perfect like always and the staff very nice and supporting.
Ich would recommend Geysir and Northbound to all my friends planing a trip to Iceland.

Everything was great. Service was excellent..staff very friendly..the car was almost new.

The car rental was excellent--the staff was friendly and helpful, they provided us will all the information we needed, and they were easy to reach when we had questions. We ended up wanting to extend our reservation, and they were very accommodating. I recommend them highly, and will rent from them again if I return to Iceland (which I very much hope to do someday).

Good customer service. I was able to change my booked days easily.

great, quick and easy service on collection and drop off. nice cars and great price. I will use again for sure.

A perfect experience start to finish. The Northbound booking was refreshingly easy, without all the infuriating hard-sell tactics other outfits use. The team at Geysir was impossibly friendly and efficient. And the vehicle we rented was a dream to drive.

Highly recommended.

The car itself was very good and trustworthy. I had a small problem that i had with the car and the guy in the office took it very seriously. Other then the small problem the car and the services were really good.

Hi Runar
Thanks for the email. Firstly, thanks to you for managing our request. It was great that you could make all the changes we requested. Our experience with you was very positive.
The vehicle was good (the only issue was that it needed new windscreen wiper blades). It served us well. I think it was worth while to have the 4 WD, even though you could probably get to most places driving carefully in a 2 WD.
The staff at Geysir are OK, but maybe could learn to smile.
The courtesy bus to & from the airport terminal was good.

Generally a good experience. The “check engine” light was on the whole week we had the vehicle but caused no problems.

It was easy and convenient. Staff was friendly . We drove a new car , very reliable, hassle free experience. I would recommend Geysir.

I appreciated the option for different pickup and dropoff location. The communication, the service in the office, and the car itself was all good. There were some small issues (like the fuel gauge did not show full right after filling up), but the staff was helpful and fair.

I heard many Iceland car rental horror stories before renting so I was very careful to rent from an agency with positive reviews which Geysir had. Also. I purchased all available insurance which was very expensive but I wanted piece of mind. Roy was the agent who was present when I picked up the car. He was very friendly, carefully went through every aspect of the car rental contract and knowledgeably answered questions about the car and Provided helpful tourist advice. We dropped off the car in a blizzard and in the dark of the early morningZ. The attendant told us we were not filled up all the way and we would be charged a large surcharge unless we filled it up more. Even though we had just filled it up I went out into the blizzard to find a nearby station to top off the tank. That was the only issue. The only other comment is that I like an American rental agency where can pick up and drop off a rental within minutes, it took a good 30-45 minutes to complete all paperwork (even with no lines or waiting). So give yourself plenty of time to complete the rental transaction.

Everything was good, staff was helpful and said all information which was needed.

Good

It wasn't a Hyundai i10, it was a Renault Twingo, which was quite OK (though not as nice as the Renault Clio we rented a few days earlier)

Everything was ok. The shuttle bus, at the desk with Geysir at pick up an return of the car, everything os well organized and fast. Only that i had to sign many times to get the car was strange to me

The Suzuki jimmy was the perfect car for two with luggage and run smoothly on the regular highway, fine on the gravel covered roads, but a bit bumpy on washed out gravel roads. The vehicle was clean and in good condition and functioned well. The service was good and the car was ready despite booking the night before. The agent was professional and allowed us some grace time on the return.

Very good experience! Car was pretty new, (Toyota LC150) onl y 25.000 km.
Fast pick up and drop off!
Helpful employee

I don't put 5 stars on rating just because tires were really too much worn, expecially front ones. They also were old (I can see many fissures in the rubber) and not quality tires (made in China).

Apart tires, great experience and great price. I will rent again from Northbound surely.

Very efficient both on collection of the car and return even at 0500. The car was a bit rattly on the roads that were under repair that we encountered occasionally. The air conditioning did not work which i reported on return of the car.

Hi Runor, thanks for your email following up on our rental at Geysir. As it turned out we were provided a Toyota Yaris instead of the Renault Clio but that was fine as the Yaris ran well and was trouble-free. The only thing that we found strange about the rental was that there wasn’t a walk around conducted together with the agent before being given the keys although we were provided the damage record sheet to review. Not feeling comfortable with that I inspected the car carefully on my own and found that something had been missed, namely damage to the passenger side mirror. The mirror had a large piece of plastic housing broken out of it that was pretty obvious so I immediately pointed that out to the Geysir representative. He told me that he would note this damage on my rental file but I didn’t see him do that and wasn’t comfortable with the way this was handled. When I returned the car half a dozen customers arrived at the same time but there was only one Geysir agent present at that time. Normal procedure when returning a car is to do a walk-around before signing off on things and being given a receipt for the rental. This was not done and once again I found this strange and felt uncomfortable with the procedure. II was instructed instead to place the keys off in the dropbox after I had unloaded my bags and was advised that a receipt would be emailed to me. I still haven’t received an email so I remain concerned that I might see a receipt showing charges for repair costs covering damages that I did not cause. Clearly Geysir was short-staffed when I, along with five other customers, got off the shuttle bus together to return our respective vehicles. There was only one Geysir representative there at that time so I assume that was why I was instructed to drop the keys off in the box. I trust that you can understand my concerns about this process.

i was given a renault ciñic that was a very good car. i fint thst the extra charge for insurence in iceland was a nusence and not justified.

Diesel would have been better.
Light Alarm engine need reset

The experience was good on the whole. I did pay for a diesel 4x4, unfortunately I received a petrol, which ended up costing me more to run during my trip. Geysir were helpful and explained the roads and laws well. They didn't explain why I didn't get the car I had originally ordered though..

Well, it was not a Renault Clio. It has been "upgraded" to Honda civic. I know Civic is a better car on most (good) roads, but not on the roads in Iceland. It`s a very low car with hard suspension so the Clio would be a much better option for me, especially diesel engine option which I requested. When picking up the car I requested to clean a large chocolate stain on the back seat and the guy cleaning the cars proposed to clean it for a fee. He cleaned it for free with a wet towel after all. Otherwise all fine, satesfied with overall experience. Thanks!

The duster was absolutely ok. Everything was clean and it worked without problems. The pick up of the car at the Geysir office near the airport proceed fast and uncomplicated. But the return of the car was not so easy. We bring the car back at the Geysir office at 04:30 am, because we must catch our flight at 07:00 am. During this time nobody of the Geysir crew was at the office, so that we must wait for a guy to give back the car. This was not so nice

Great service. The car was excellent for two ppl. Very comfortable even driving for hours on F-roads. The car had a faulty/unadjusted handbrake which was a major neglect from geysers side. You will need a functioning hand brake when you park in 4WD conditions. Otherwise the car worked perfectly well.

Great but The Jeep need some tune up
Batterie/starter

Loved the car and value for it. The drop off at the airport location was very convenient. However the pick up office in the Harpa concert hall was a bit difficult to find on our own.

Car are maintained well condition and are suit to small group of 2 persons for travel. Fuel save and easy handle, no issue at all for Route 1 Ring Road!

Everything was fine, but I'm giving 4 stars because the email I received said someone from Gesyir would would meet us at the arrival hall. We waited and no one showed up. We got on the rental car bus and it took us to Gesyir no problem. Wouldn't be a big deal but it was inconvenient to wait for someone to not show up. Would not have minded getting on the bus if that's what the instructions said.

We hired a Hyundai i20 which was good value. It enabled us to visit Vatnajokull Glacier, which is quite amazing. We also saw waterfalls and scenery which were absolutely memorable. When we returned to Reykiavic we were greatly impressed by the city and thoroughly enjoyed whale-watching. We loved Iceland.

Cleanliness: Clean, Good
Facility: New and sufficient
Cost: Reasonable
Location: OK

Dear Northbound
I choose you, due to the best price. I found the service at northbound very fine, but I do have a couple of comments to Geysir car rental.
First of all I was charged the partial payment twice, both when I booked the car, and payed the remaining amount when I picked up the car. I got the money back, but of course this was still a small point of annoyance.
I tried to point out this to the guy at the rental service, but his level of engagement didn’t show that he cared. In general the guy was not very engaging and most of all gave the feeling that he didn’t want to be there. He didn’t smile at any point.
Except for these things I’m happy with the service, and would defiantly consider using your company again.

The car, checking and out were fine. My only complaint is about the fact you didn't stated clearly - or I may be blind - that your counter was not in the airport but required taking on a bus. I've wasted 40' waiting at the airport exit.

I did not get the car (Hyundai i10 ) I booked, because someone had made a mistake and put my booking into the computer for 2018 ! When they checked the booking , they told, it was for 2017 indeed. They gave me another car - Toyota Aygo, good, that they did have a spare car at the moment. What if they didn't have one? It was practically new, run only 17000 km, in very good condition and comfortable, so to be honest, I was satisfied with it . What concerns picking up and dropping the car, it was not pleasant at all. The Geysir office is at the far end of all rental car parks, and the bus taking You there is not very reliable, as I found out. When I dropped the car at 19pm, I waited for the bus for 30 min ( it was cold, raining and windy and there was nowhere to take a shade), the bus did not come and then I just walked this long way to the terminal. Your company should warn clients, that CDW ( what was included in Your offer) and even SCDW cover practically nothing in Iceland. If a client does not want problems, it is advisable to take practically all other insurances as well, what would raise the price of the car rental significantly or take a risk to pay X amount of money later. Personally I took the insurances to have a peace of mind. In a way I do understand rental companies in Iceland to demand all those insurances, when I saw, how many clients were treating their rental cars - how they were driving and what some cars looked like - muddy all over up to the roofs etc. Which meant, they had been driving even small cars on full speed on roads they were not supposed to drive on. And of course, probably few people have any idea, what bad weather conditions mean in Iceland and how easy it is to get a stone into your car's windscreen or somewhere else even on paved roads. PS. Rating 3,0 is NOT for the car, but for whole experience. Rating for car is 5,0.

Good, but problems at my arrival, my credit card did not work to pay and as a security (Athorisation Denied) at Geysir. I was forced to go back to the airport to withdraw the cash at an ATM machine.

People's service was excellent !
However , we faced a big problem . We couldn't drive properly , because of damaged front glass which couldn't be clear out of heavy rain !!!!
Consider that we rent a car for round trip in ICELAND with all bad weather conditions , and risk several times because we couldn't see !!!

When we arrived Geysirs premises, it was rather caotic inside. The staff were anonymus, we could not recognize them. And when we at last understood who were the staff, they seemed to have a lot of time doing nothing for the many customers, who had qued up. No general information was given. We waited more than 1 hr. getting our car. The second day of the hire, we punctuated on a mountain road. The car showed to have no spare wheel, only a simple sealing repair set which not could help us. We waited more than 2 hrs. for the roadside service. We got very good help Next day we were offered another car from Geysir, a Toyota Landcruiser, which we had to pick up outside our planned route. The car was allright and equipped with a neccesary spare wheel. We got no inspection form for the New car. The car was very suitable for Our purpose. Northbound should revue Geysirs routines for handling customers. The staff should be recognizeable wearing "official" clothes, and when customers has to wait, they should inform them, and increase the staff capasity.

Great!

Excellent service

Great staff

Can't say a bad thing about it!

Would definitely use again

Geysir you rock!

Get the gravel insurance!

Professional little outfit

Best experience I've had

Great company