Review from a customer
Geysir Car Rental provided us with excellent customer service from start to finish. They were flexible and willing to move our rental period forward when we first arrived in Iceland. The hiring process was quick and easy. The car itself, a Dacia Duster, was perfect for the job and enabled us to travel... Read More• Eleanor • 22. Nov 2017 • Rented a Suzuki Jimny from Geysir Car Rental in November 2017
Geysir Car Rental provided us with excellent customer service from start to finish. They were flexible and willing to move our rental period forward when we first arrived in Iceland. The hiring process was quick and easy. The car itself, a Dacia Duster, was perfect for the job and enabled us to travel round the Golden Circle in cold, snowy conditions with no problem. Handing back the vehicle this time at the airport was also super easy and slick. Wouldn't hesitate to recommend or use Geysir again. Thank you!Eleanor • 22. Nov 2017 Rented a Suzuki Jimny from Geysir Car Rental in November 2017
Amazing service. An incident occurred due to no fault of northbound and they sorted it before I was notified and was even upgraded for the issue ( even tho wasn’t their fault)
Certainly recommend. Good pricing and easy to use.
I heard many Iceland car rental horror stories before renting so I was very careful to rent from an agency with positive reviews which Geysir had. Also. I purchased all available insurance which was very expensive but I wanted piece of mind. Roy was the agent who was present when I picked up the car. He was very friendly, carefully went through every aspect of the car rental contract and knowledgeably answered questions about the car and Provided helpful tourist advice. We dropped off the car in a blizzard and in the dark of the early morningZ. The attendant told us we were not filled up all the way and we would be charged a large surcharge unless we filled it up more. Even though we had just filled it up I went out into the blizzard to find a nearby station to top off the tank. That was the only issue. The only other comment is that I like an American rental agency where can pick up and drop off a rental within minutes, it took a good 30-45 minutes to complete all paperwork (even with no lines or waiting). So give yourself plenty of time to complete the rental transaction.James • 16. Jan 2018 Rented a Suzuki Jimny from Geysir Car Rental in January 2018
We receieved a Renault Kadjar instead of the Duster and we couldnt of asked for a better car. The whole process from the moment we arrived at the rental office went without problem and was very easy. The information provided about the car was exactly what was needed as well as answering all additional questions asked. The car its self was faultless, economic to run, clean, modern and comfortable. Nothing but praise and thanks to Geysir, as without the excellent car provided we would of found our trip very diffrent and difficult.Benjamin • 08. Jan 2018 Rented a Dacia Duster from Geysir Car Rental in December 2017
Very good very happy with the car and the service picking up the car , dropping car off was very busy with only one person there serving but still very happyAndrew • 31. Dec 2017 Rented a Suzuki Vitara from Geysir Car Rental in December 2017
We had a rather new car with about 46.000 km and including tires with spikes (standard), which we certainly needed.
By checking damages before leaving, I discovered four different spots which were not reported. It seemed to me the company didn’t do that on purses and they made a sincerely excuse. I was glad to show them the problem before otherwise it would have brought me on high costs after bringing back the car. The second day I discovered a bad wiper, so I had to drive back to the airport of Keflavik. There the company changed all wipers for new ones. Because of losing half a day, it influenced unfortunately our planned trip.
The employers were very friendly all the time and the car was running fantastic. Together with the very friendly people of Iceland and its country, we have nevertheless had a great time.
Tip one: we missed an ice scratcher in the car.
Tip two: within 5 minutes you easily can walk for the airport to the car rent. Instead of waiting for the bus shuttle.
Next time we would rent at the same company of Northbound / Geysir again.
My experience was perfect! Here you can find an article about the ring road and my experience with the beautiful Dacia Duster that I rented. https://erasmusu.com/it/erasmus-reykjavik/cosa-fare/the-ring-road-11018#p56423
It is written in italian but there are a lot of beautiful picture that everybody could and should see!
We received good service from Northbound and Geysir and the price was very good for Iceland. The car was in good condition, although in future I would get a car with air conditioning as it got quite steamy on the windows when it was cold outside and we were wet. The insurance add one was reasonable in price, but buying through a broker and not from Geysir direct meant that in the event of an accident you would have to pay it and claim it back which wasn't made very clear at the time of purchase (or I probably just didn't read the small print). There were no issues with our rental though and I would use both companies again. Also, don't bother waiting for the bus at the airport - just walk as it literally takes 5 minutes.Michael • 26. Nov 2017 Rented a Hyundai i10 from Geysir Car Rental in November 2017
Car was good, clean, everything worked well, staff was nice, helpfull and they explained everything clearly.
I'm also happy that I didn't have to use credit card.
Really nice service, really good price and good quality vehicles.Diego Alejandro • 27. Sep 2017 Rented a Suzuki Jimny from Geysir Car Rental in September 2017
I was extremely satisfied with the service at Geysir . We arrived around 12:00 midnight and both of the attendants were not only very helpful, they were very polite and respectful. They actually seemed to be enjoying their job even though it was so late at night. My daughters and I enjoyed their genuinely friendly , conversational manner as we filled out the paperwork. The Hyundai i10 was clean, comfortable and got excellent gas mileage. It also handled well on the winding roads, both inclines and declines. We're hoping to return next year and will absolutely call for another rental. Thank you for helping to making our Iceland vacation experience so enjoyable. R. Madigan N.Tonawanda NYRobert • 05. Sep 2017 Rented a Hyundai i10 from Geysir Car Rental in August 2017
Car was well presented and staff were very helpful both at reception and return. Good service.Jeff • 29. Aug 2017 Rented a Suzuki Jimny from Geysir Car Rental in July 2017
Everything was very good, no problems, recommended.Winfried • 19. Aug 2017 Rented a Jeep Wrangler from Geysir Car Rental in July 2017
Their service was fast and efficient, the car was waiting ready for "take off", clean, well prepared. The return procedure was very short too, no problems, searching for damage etc. I really recommend Geysir.Piotr • 23. Jul 2017 Rented a Suzuki Jimny from Geysir Car Rental in July 2017
No unneccessary frills, just a good customer service and we had the right 4wd for a great Iceland experience.Dirk • 20. Jul 2017 Rented a Jeep Wrangler from Geysir Car Rental in July 2017
We enjoyed our rental car from Geyser very much, had no problems with the vehicle of any nature; the counter personnel were attentive and efficient.
We rented a wifi hot spot from the company, and came very handy for all of our various drives and planed trips, specially going on the golden circle tour.
I will recommend Geyser rental car to any of my friends if they plan to visit Iceland, and the booking by Northbound was a real easy and convenient way to vacation on that beautiful island.
Great services and affordable ! I ended up extending my rental twice and both times i was met with exceptional service and hassle free transactions.Josh • 28. Jun 2017 Rented a Suzuki Jimny from Geysir Car Rental in June 2017
The experience was great, the car was new, and they were very fast in all the paperworkFrancisco • 01. Jun 2017 Rented a Hyundai i10 from Geysir Car Rental in April 2017
Very good--helpful, friendly, efficient nd no sense of extra or unexpected money being demandedSimon • 31. May 2017 Rented a Suzuki Jimny from Geysir Car Rental in May 2017
The service in Geysir was great, a really funny guy gave me the key to the car I fell in love with (it was super great and cute car) and I felt safe with the experience since I was told that if I got any kind of trouble with the car help is just a phonecall away. :) I can recommend Geysir for everyone! Thanks for Northbound for recommending it to me.Meeri • 10. May 2017 Rented a Hyundai i10 from Geysir Car Rental in April 2017
Everything was terrific. Getting to geyser from airport was a snap with information provided. Car was what was advertised to me and in good condition. Price was good compared to other companies. I would definately use northbound and geyser again.Michael • 07. Apr 2017 Rented a Suzuki Jimny from Geysir Car Rental in March 2017
Renting from Geysir was a great experience. We will be back!Gary • 25. Mar 2017 Rented a Hyundai i10 from Geysir Car Rental in March 2017
We had a great experience! The car was perfect, the customer service was friendly, professional and thorough. Overall, no complaints!Sara • 15. Mar 2017 Rented a Hyundai i10 from Geysir Car Rental in March 2017
Very professional service renting a Jeep Wrangler in Reykjavik, well prepared car for toughest conditions !Chanie • 03. Mar 2017 Rented a Jeep Wrangler from Geysir Car Rental in February 2017
Our experience renting a car with Geysir through Northbound was very easy and pleasant. The shuttle bus to and from the airport was quick and the people at Geysir were friendly and helpful. I would definitely rent through them again if we return to Iceland.Diane • 24. Feb 2017 Rented a Hyundai i10 from Geysir Car Rental in February 2017
The experience was very positive. Any issues were resolved in a very agreeable way.Karlis • 20. Feb 2017 Rented a Hyundai i10 from Geysir Car Rental in February 2017
car with 4x4 was very useful, as the street conditions can change very quickly in iceland. seat heating system for both front seats was a big plus!! usb-plug for smart phone charging was very useful. 4x4 can be taken out if not needed, so you can safe petrol. we got a discount card for petrol purchase provided by the company. excellent service, friendly personal.Karin • 13. Jan 2017 Rented a Suzuki Jimny from Geysir Car Rental in December 2016
The car rental from Geysir was without any problems or issues. The Jimny was perfect like always and the staff very nice and supporting.
Ich would recommend Geysir and Northbound to all my friends planing a trip to Iceland.
Everything was great. Service was excellent..staff very friendly..the car was almost new.Rok • 24. Oct 2016 Rented a Hyundai i10 from Geysir Car Rental in October 2016
The car rental was excellent--the staff was friendly and helpful, they provided us will all the information we needed, and they were easy to reach when we had questions. We ended up wanting to extend our reservation, and they were very accommodating. I recommend them highly, and will rent from them again if I return to Iceland (which I very much hope to do someday).John • 19. Oct 2016 Rented a Hyundai i10 from Geysir Car Rental in October 2016
Good customer service. I was able to change my booked days easily.Luan • 03. Oct 2016 Rented a Hyundai i10 from Geysir Car Rental in September 2016
great, quick and easy service on collection and drop off. nice cars and great price. I will use again for sure.Peter Lewis • 16. Sep 2016 Rented a Subaru Outback Diesel from Geysir Car Rental in September 2016
A perfect experience start to finish. The Northbound booking was refreshingly easy, without all the infuriating hard-sell tactics other outfits use. The team at Geysir was impossibly friendly and efficient. And the vehicle we rented was a dream to drive.
GoodSophia • 25. Aug 2017 Rented a Suzuki Jimny from Geysir Car Rental in August 2017
It wasn't a Hyundai i10, it was a Renault Twingo, which was quite OK (though not as nice as the Renault Clio we rented a few days earlier)Marston • 22. Jul 2017 Rented a Hyundai i10 from Geysir Car Rental in July 2017
Everything was ok. The shuttle bus, at the desk with Geysir at pick up an return of the car, everything os well organized and fast. Only that i had to sign many times to get the car was strange to meThomas • 21. Jun 2017 Rented a Hyundai i10 from Geysir Car Rental in June 2017
The Suzuki jimmy was the perfect car for two with luggage and run smoothly on the regular highway, fine on the gravel covered roads, but a bit bumpy on washed out gravel roads. The vehicle was clean and in good condition and functioned well. The service was good and the car was ready despite booking the night before. The agent was professional and allowed us some grace time on the return.Prisca Dawne • 12. Sep 2016 Rented a Suzuki Jimny from Geysir Car Rental in August 2016
The duster was absolutely ok. Everything was clean and it worked without problems. The pick up of the car at the Geysir office near the airport proceed fast and uncomplicated. But the return of the car was not so easy. We bring the car back at the Geysir office at 04:30 am, because we must catch our flight at 07:00 am. During this time nobody of the Geysir crew was at the office, so that we must wait for a guy to give back the car. This was not so niceDaniel • 16. Jan 2018 Rented a Dacia Duster from Geysir Car Rental in December 2017
Great service. The car was excellent for two ppl. Very comfortable even driving for hours on F-roads. The car had a faulty/unadjusted handbrake which was a major neglect from geysers side. You will need a functioning hand brake when you park in 4WD conditions. Otherwise the car worked perfectly well.Nille • 16. Aug 2017 Rented a Jeep Wrangler from Geysir Car Rental in August 2017
Great but The Jeep need some tune up
Loved the car and value for it. The drop off at the airport location was very convenient. However the pick up office in the Harpa concert hall was a bit difficult to find on our own.Cristina • 18. Apr 2017 Rented a Hyundai i10 from Geysir Car Rental in April 2017
Car are maintained well condition and are suit to small group of 2 persons for travel. Fuel save and easy handle, no issue at all for Route 1 Ring Road!Jing Yee • 17. Mar 2017 Rented a Hyundai i10 from Geysir Car Rental in March 2017
Everything was fine, but I'm giving 4 stars because the email I received said someone from Gesyir would would meet us at the arrival hall. We waited and no one showed up. We got on the rental car bus and it took us to Gesyir no problem. Wouldn't be a big deal but it was inconvenient to wait for someone to not show up. Would not have minded getting on the bus if that's what the instructions said.Jason • 26. Sep 2016 Rented a Subaru Outback Diesel from Geysir Car Rental in September 2016
We hired a Hyundai i20 which was good value. It enabled us to visit Vatnajokull Glacier, which is quite amazing. We also saw waterfalls and scenery which were absolutely memorable. When we returned to Reykiavic we were greatly impressed by the city and thoroughly enjoyed whale-watching. We loved Iceland.Paul • 23. Sep 2016 Rented a Renault Clio from Geysir Car Rental in September 2016
Cleanliness: Clean, Good
Facility: New and sufficient
The car, checking and out were fine. My only complaint is about the fact you didn't stated clearly - or I may be blind - that your counter was not in the airport but required taking on a bus. I've wasted 40' waiting at the airport exit.Alain • 23. Sep 2016 Rented a Jeep Wrangler from Geysir Car Rental in September 2016
I did not get the car (Hyundai i10 ) I booked, because someone had made a mistake and put my booking into the computer for 2018 ! When they checked the booking , they told, it was for 2017 indeed. They gave me another car - Toyota Aygo, good, that they did have a spare car at the moment. What if they didn't have one? It was practically new, run only 17000 km, in very good condition and comfortable, so to be honest, I was satisfied with it . What concerns picking up and dropping the car, it was not pleasant at all. The Geysir office is at the far end of all rental car parks, and the bus taking You there is not very reliable, as I found out. When I dropped the car at 19pm, I waited for the bus for 30 min ( it was cold, raining and windy and there was nowhere to take a shade), the bus did not come and then I just walked this long way to the terminal. Your company should warn clients, that CDW ( what was included in Your offer) and even SCDW cover practically nothing in Iceland. If a client does not want problems, it is advisable to take practically all other insurances as well, what would raise the price of the car rental significantly or take a risk to pay X amount of money later. Personally I took the insurances to have a peace of mind. In a way I do understand rental companies in Iceland to demand all those insurances, when I saw, how many clients were treating their rental cars - how they were driving and what some cars looked like - muddy all over up to the roofs etc. Which meant, they had been driving even small cars on full speed on roads they were not supposed to drive on. And of course, probably few people have any idea, what bad weather conditions mean in Iceland and how easy it is to get a stone into your car's windscreen or somewhere else even on paved roads. PS. Rating 3,0 is NOT for the car, but for whole experience. Rating for car is 5,0.Malle • 01. Oct 2017 Rented a Hyundai i10 from Geysir Car Rental in September 2017
Good, but problems at my arrival, my credit card did not work to pay and as a security (Athorisation Denied) at Geysir. I was forced to go back to the airport to withdraw the cash at an ATM machine.Oreste • 28. Mar 2017 Rented a Jeep Wrangler from Geysir Car Rental in March 2017
People's service was excellent !
However , we faced a big problem . We couldn't drive properly , because of damaged front glass which couldn't be clear out of heavy rain !!!!
Consider that we rent a car for round trip in ICELAND with all bad weather conditions , and risk several times because we couldn't see !!!
Can't say a bad thing about it!
Would definitely use again
Geysir you rock!
Get the gravel insurance!
Professional little outfit
Best experience I've had
|Mileage / Kilometres||Unlimited kilometres|
|Insurance Deposit Procedure||
The supplier takes an imprint of the customers credit card and doesn't withhold anything from the credit card if you're returning during the day. If you're returning during the night they withhold the self-risk amount from the credit card.
Amounts withheld for insurances:
|How can I pay on Northbound?||
This supplier offers 15% payment on Northbound. 100% payment is not available for this supplier.
If you pay 15% when you book online you'll need to pay the remaining 85% when you arrive to pickup your vehicle. You can see the payment methods this supplier accepts below.
|How can I pay when I pickup the car?||
If you pay the minimum 15% deposit online you can pay the remaining 85% when you arrive to pickup the vehicle.
The following payment methods are accepted at this car rental:
|Excess / Security Deposit||
The main driver must be in possession of a credit card in their own name when picking up the car. The Card must have enough available funds to cover the excess / deposit amount.
The overwhelming majority of rentals on Northbound, the usual procedure consists of imprinting your credit card and keeping it on file for the duration of your rental.
No amount is withheld from your credit card in those cases.
Minimum age limit for this car is 20.
The car hire company’s age-related charges and restrictions will apply to all additional drivers.
|Drivers License||If your driving license is printed with non-Roman letters such as Chinese, Japanese, Russian etc. you will need an International Driving License.|
Customers whose travel plans include driving outside the country of rental (or crossing borders or travelling to different islands within the same country) must advise us before they pick the car up. Restrictions may apply for certain countries which may require the customer to pay additional fees.
Please note that cross-border travel is not allowed with this car hire company.