Very good!

Northbound was easily the most economical option available for 4X4 vehicles. We picked up our Suzuki Gran Vitara in Reykjavik (Ice Rental 4X4) at 8am and were pleasantly surprised when we were upgraded to a 2016 model. It was a two member team in the Reykjavik office that we interacted with and they explained everything to us clearly. They told us about possible problems we may face on the road and how to seal with them. This was my first time driving in snow, so I had many questions which they patiently answered. The car itself was wonderful - We had no issues at all and loved every minute of the drive across the Golden circle and South Iceland. We were instructed to leave the car at the Reykjavik airport when we left. The entire process was made extremely simple by Northbound and Ice Rental 4X4. I would definitely recommend Northbound and Ice Rental. We fell in love with Iceland and we had a wonderful car to drive around this beautiful country.

The car was great for the conditions. We had a stressful 10 minutes when we couldn't start the car after stopping at a remote site. However eventually we wiggled the steering wheel and all was well!!! The airport pickup guy was very personable, the office guy helpful. We were initially worried that we were not going to be picked up at the airport; we waited for 30-40 minutes. It seemed longer until one of the other firms' pickup guys told us he had seen your guy earlier and that probably he would be returning for us after he had delivered a full load. It would have been better if these pickup arrangements could have been clarified for us beforehand. Also the office had run out of maps. Even though we had a GPS, we needed to know the rough outline of where we were travelling. It was good to be able to drop the car off at the airport parking lot since we had an early flight. We did misjudge how long that trip is between Reykjavik centre and the airport !!!! Close call!! Maybe customers would appreciate being told that somewhere in your information kit.

It was a great overall experience. Very friendly and had great advice for what we could do during our stay

My experience with Icerental 4X4 was excellent from start to finish. We were picked up from the airport promptly and taken to the rental location to pick up our vehicle which took the worry out of our travels. The person who picked us up and got us started was great, friendly and ready to offer any tips and knowledge he had to answer our questions. When we arrived, we were offered a newer model, which was a great plus. We had a great experience driving through the Island. When it was time to return the vehicle, the drop off process was smooth and quick. Would absolutely recommend and use in the future.

Would just like to say what a great experience we had in Iceland driving around with the Nissan Patrol from Icerental 4x4. We drove the F839 to hike around at Hvalvatnsfjordour, exciting trip but on returning the Nissan Icerental noticed we had done some minor damage to the underside of the vehicle. They were relaxed about this and didn’t charge for any repairs as it was an older vehicle. Great company to hire from with friendly and informative staff, we would definitely use them again. So perhaps a tip for other tourists intending to travel on F roads - go for an older vehicle that’s already seen some action.
Thanks guys,
Ian Wren, UK

Nice car, responsive speeding, smooth automatic transmission, enough space for 4 people with plenty of luggage.

Nice people working at icerental, would rent a car there again.

Excellent. The car was perfect for the roads we had to travel on , it was comfortable and we had no trouble at all. We appreciated how simple it was to check in and out.

everything went very well.
very friendly and professional team
the car was a very very good choice in perfect condition.
i highly recommend this car and icerental !

Great, easy pick-up and drop off. Nice staff and the vehicle was great :)

Great little suv!

Nothing but good experiences with Northbound. Great prices, great website, the one time I had to contact customer service went super smooth and quickly. Liam was great to work with.

We initially rented a suzuki grand vitara for our honeymoon trip around Iceland. After arriving to the airport (at 0500), we were met by Ingo from Icerental 4x4. Ingo was awesome!! Upon learning of our honeymoon, he upgraded us to a Jeep grand Cherokee. The jeep performed very well and the studded tires were essential. I got full insurance/coverage on the vehicle based on how unpredictable Icelandic weather can be, which I definitely recommend. Drop off was just as easy as pick up, we simply drove the car back to the rental office a few miles from the airport and the great people at Iceland rental took us the rest of the way in a shuttle.

Using Northbound to book our car from Icerental 4X4 was a great experience. The booking was easy and seamless. We had a slight change in our schedule and we had to modify our original pick-up time at the airport. Northbound quickly responded to my email, and worked with Icerental 4X4 to arrange for the modified airport pick-up time. We rented a Suzuki Grand Vitara and we had enough room for 4 people, four large suitcases, and 4 smaller bags. Northbound's website accurately described/depicted the vehicle that we rented. During our stay in Iceland the country was hit by several snowstorms and high winds. The blizzard driving conditions were treacherous and the Grand Vitara performed splendidly. I drove in every kind of winter road condition that you can imagine - wet pavement, ice, snow-packed, and snow drifts; having a 4 wheel drive vehicle made the difference between getting to our destination hotel or being stuck miles away from it. When I visit Iceland in the future I will always use Northbound to book my vehicle.

Clearly Northbound understands the weather in Iceland - the all-inclusive four wheel drive SUV with snow tires was an absolute must. We saw other cars blown off the road or stranded with ice and floods while we drove merrily past.

The only trouble with my rental from Icerental 4x4 is that I could tell the alignment in my vehicle was off. This made driving through the stormy and ever-changing weather of an Icelandic winter a bit more challenging, but I had no issues with the pick-up or return of the vehicle and the location in Reykjavik was incredibly convenient to my lodgings. I would rent from this company again.

Great! Easy and straightforward. Prices a fraction of the big names. This is where you should rent from in Iceland.

The general experience with Icerental 4x4 was great. We booked the vehicle through the northbound.is website and booking process was fast and easy. An agent from Icerental 4x4 met us at the airport and he drove us to the rental office. Our vehicle was ready and we quickly finished the necessary paperwork. Rental agent explained everything and gave us some useful tips (to hold the doors when entering and exiting the vehicle due to strong winds). We had no issues with the car and we were very satisfied with the car. Our trip to Iceland was excellent and we had a lot of fun. I would recommend Icerental 4x4 to anyone looking to rent a car in Iceland.

We were four adults and we could fit all our luggage in the car without any trouble. We went to the West Fjords and the car had no problems with the roads there. A Gps with google maps had made it easier than to use a Garmin. Otherwise we loved our vacation in Iceland.

I recently rented a 4x4 from from Northbound. They picked us up from the airport and drove us a short distance to their office to sign the papers. They upgraded us with no charge. In minutes we were ready to go. All went went. The explorer was not new but in great condition. It rained solid for three days and we could have used some new windshield wipers, but all else was fine. Our flight home left at 6am which was before their office was open. They made special arrangements for us to leave the car at the airport. So cooperative and good service. Its great to support small companies. I would definitely rent from them for our next visit.

Overall the service was decent. But I would recommend anyone who looking for a car to rent newer models. Iceland roads (especially in winter) can be slippery.

Chose an older 4x4 and it dI'd well...no problems at all. Good service too. Hard to find coming back...

The experience with Icerental 4x4 was lovely. The car quality was great and the check in and drop off process was easy and effortless. The staff were fantastic and incredibly accommodating when a blizzard left us stranded and requiring us to add an additional day to our booking.

My main feedback would be in regards to the vehicle deposit. Upon check in we were surprised with a request for a CC that would need to accommodate a $4000 deposit on top of the booking total. This booking deposit needs to be better outlined before booking so that guests are not surprised upon arrival. Its also important to note that there is an alternative to this deposit that we were not told about until the end- which is to add the premium insurance to the booking for everyday.

Thank you Icerental 4x4 for great service - we would book you again in the future.

The vehicle was equipped with what we needed. Finding some locations were a bit of a challenge on the navigation. it was a comfortable ride and would recommend it for your trip around Iceland. We also added gravel protection and their insurance which wasn't expensive at all. The service to pick up and drop off was 10-15 min time frame. This company is better than the ones at the airport. Worth every penny for not having to wait.

My comments on vehicle hire 4-8 April 2018
1. The security deposit, 547,000 ISK (approx. £3,700) was way above anything I was used to; as it exceeds my credit card limit I had to take the SCDW cover.
2. Northbound are not the vehicle provider; my contract for hire was with Icerental 4x4; any operational issues were passed to them.
3. Neither company has a presence at Keflavik airport; the Icerental depot was about 10 minutes away; the pick-up was late; I had been supplied with Icerental’s telephone number, so at least I was able to find out what was happening.
4. The Suzuki Grand Vitara we hired seemed okay, but we discovered a number of issues as we drove:
a. The driver’s door was not weatherproof, as the blizzard we encountered near Akureyri convincingly demonstrated, by admitting sleet through the ill-fitting door.
b. It seemed generously equipped with points for charging electrical gizmos, two front, one on the back; when the Garmin GPS gave up the ghost 50 km from Keflavik, we realised the front passenger side point was u/s; tried the back one; also u/s.
c. The Garmin is not integral, hence having to connect to a charger by a cable, which I dislike. The Garmin seemed unable to recognise Reykjavík, though it did recognise the street for our hotel in Reykyavik,
d. The fuel gauge was unreliable; on filling the tank for the first time we noticed the gauge had stuck at half full. We coped by filling up about every 150 km, in case the tank had actually gone lower than half full. As the days went by the thermometer crept up from minus 10c to positive territory and the fuel gauge recovered.
e. The Suzuki was thirsty, but we chose the 2.5 litre petrol V6, so that was our choice.
f. The wiper blades were worn.
g. The key system was the weirdest I have encountered. I like keyless ignition, but instead of a stop/start button, a device (mini version of the filler cap) had to be turned to fire up the V6; and turned the other way to lock up.
5. On the positive side, the Vitara was a joy to drive; with winter tyres it was very sure footed, without which we never would have reached Akureyri via the ice covered Route 1; nor would we have had the confidence to go on gravel roads covered in snow/ice.
Northbound scored well in the preparation for this hire; lots of information on their website, a very useful guide (“101”), and they were helpful when you raised a query by chat or email. The only bit in 101 found to be unhelpful was "don't use the fill-up option at petrol stations” (the pumps have a card machine attached; you put your card in and are presented with options: e.g 5000 ISK, 10000 ISK... and also "Fill up"). As we'd no clue what the tank would take, fill-up was the only sensible choice; it did not have the alarming consequences described in 101, of locking up my card.
Their most important piece of advice was “check the road conditions map on safetravel.is “. We made a spur of the moment decision to go from Husavik to Asbyrgi to see the north coast, and intended then to go on to Dettifoss. Had we checked on safetravel.is, it would have been apparent that both roads heading south (route 862 and 864) were closed. We did follow another piece of advice; “don’t drive on closed roads” ! We’ll get to Dettifoss next trip.

Nick Fairclough 11-Apr-18

Great everyone that worked there was so kind and helpful. The car was good and got us around the whole ring road... it was pretty noisy but did us well! The only issue we had really was that our remote battery died but they refunded the one we bought and helped us figure out where to get a new one

We were met at the airport which was GREAT! We picked up two cars both of which were supposed to be Grand Vitaras however ONe was and the other was a Nissan, which was a little smaller, and off we went. We did have a problem with check engine light about 2 days in, and mechanic met us at our hotel and checked the car out, and all was ok. Return for both cars went smooth. Dropped off, checked them over and shuttle to the airport. Overall, we were happy with the cars.

I'd say it was very good overall. Didn't have any issues with the car. Was thankful for their flexibility in the return time as well.

Runar from Northbound was extremely helpful and answered all our many questions as we looked to prepare for my first trip to Iceland. The gentleman who met us from iceland 4x4 to give us a shuttle ride rise to get our car was about 45 minutes later than our pickup time, but that ended up not being a big deal to our schedule . Friendly guys and overall the experience was great and would recommend. Highly recommend taking pictures of your vehicle beforehand because we found that there was one small piece of metal that was bent on the side of the car that they asked us about after we turned the car in and we saw in the pictures that it was there before.

(+) Good service, good feedback when starting our trip. Early open (5h30), even when we were flying back early.
(+/-) Good link between airport and rental place, but location at the airport itself would (evidently) be better.
(-) The car had more than 130.000 km. I rented cars in several countries, and I never had a car of that age. I was a bit anxious that eventual damages to the car, due to elderness, would be claimed from me as being the consequence of our driving (but this was fortunately not the case).
I would recommend to rent more new cars.

the car was fine, despite a significant number of kilometers, it was not a problem. we had a flat tire because it was worn out, I was refunded without problem.

The pick up was easy from the airport. I was able to call and someone answered and was able to help me. The pick up of the vehicle was done swiftly. I would have maybe have liked some support in terms of how to drive that particular vehicle as I had some trouble once I was on the road and was a bit unsure of how to use it. The wipers on the vehicle weren't great in the snow and rain. A map would have been quite handy to have been given. I thoroughly enjoyed my trip to Iceland and the vehicle was excellent for what we needed it for. The drop off was done quickly and efficiently and was driven to the airport in the vehicle. I would definitely use this company again. Thank you.

It was good, except its battery was old enough to cause a won't start problem one morning.

Things were pretty good with the pickup and dropoff. I was surprised that the insurance that I had purchased was not comprehensive, but decided not to upgrade it since I have insurance on my credit card. The car was definitely high km and quite worn (7 years on very rough roads, with some rough drivers). It was noisy, creaky, and leaked wind. Also, I had to replace the wipers while we were out on the road -- they were so bad that it was not possible to see out the window when it rained. They provided the vehicle 3/4 full of fuel, and I returned full, but no credit was offered even when requested. Not quite right...

overall experience is not exceptional. Waited for our driver to pick us up to their office for 45 mins. The car we reserved was not available and got an older car instead. Overall experice can be improved.. thank you

Our car wasn't available when we arrived so we were given another car which was pretty unreliable. We had to return it the next day but were able to get another one that was fairly decent. The wait to and from the airport was time consuming. Overall everyone was nice and able to help us out.

We appreciated the early pick-up from the airport (fully prepaid by us prior to arriving) in a shared van. However, the car rental office was very small and as we found out, was shared by two rental companies. We waited a long time to get served so services seemed a bit inefficient. Our Suzuki Grand Vitara was decent although we were not happy that the petrol tank was only 1/4 full even though it was meant to be full. This meant that we had to spend extra time locating a petrol station and delayed the start of our journey. Our wipers were also very squeaky & seemed worn, not wiping the rain effectively. One of the rear reversing light was also not working. On return, there was no one at the service desk and it wasn't very clear whether when we rang the bell, whether it was for Icerental 4x4 or the other company. We were glad we arrived very early from our flight as we had to wait for the driver to return from the airport with the van to take us to the airport. Generally, the staff were friendly (but not very many of them seemed to be available!).

We rented a car through Northbound with icerental 4x4. Overall our experience was pleasant, except for some poor customer service at the end of our trip. When we arrived in Iceland we were picked up and shuttled to the rental company. When we arrived they were fairly prompt in providing us with our car and were not pushy for taking additional insurances although we ended up taking some just to be safe. They provided us with a copy of the current damage on the vehicle which was a few scratches here and there but the biggest damage was 2 dents on the front passenger and driver side doors. Since it was documented on the paper they gave us we took the car. The car ran smoothly and we did not have any issues. When we came to drop the car off on our last day, an employee came to inspect the car, and went straight for the front doors that were dented. He said that we had damaged the door because we did not take care of it in the windy conditions. We told him that it was documented as previous damage but he said they would never give us a car like this and that we had done this and would have to pay to fix it. He would not listen and was extremely rude even raising his voice at us. He finally called a manager or someone higher up who came and inspected the car, they saw the damage that he was talking about was documented on our sheets and told us it was not our fault and apologized. For future renters make sure you video/photograph any damage, noises etc on the vehicle when you get it to act as your proof you did not cause the damage. It will end up saving you time and money.

Quite good. The vehicle however was rather old and a fuel guzzler. It smelled of fuel as well and we were worried that it might stall.

The car itself was really good, but the tents we also rented were not. They haven't been waterproof so we and our whole stuff in the tents got wet. It is not okay to offer rental tents which aren't waterproof in Iceland. Moreover it should have been double-skinned so it does not get wet inside and for better isolation. We would rent the car again but no tents anymore, that's for sure.

They were late to pick us up from the airport, had to ring to their office to remind them. Did not take long to do the paperwork. Screen wipers were terrible, roads were wet it was sleek and snow, so i did need them. Ended up going to nearest petrol station and buyng one wiper for driver side for around £20. And car was filed with regular water instead of screenwash, the temperatures outside were droping to -8C so it was freezing, had to drain allwater out and buy large 5liter drum of screenwash. Wasnt very happy with extra expences.And the seel around the door on passenger side were making funny noise when it was windy. Apart from that the car was OK, i drove a lot no other down sides.

I'm glad to get this opportunity to write a brief feedback. Our stay in Iceland was epic, me and my friends enjoyed it pretty much. However, the car rental part was what made our journey rather unpleasant. The car was relatively dirty when we rented it. The staff then told us to be aware of the strong wind that might damage the car doors as there were many examples of it and that the insurance does not cover this part.
We were, therefore, very cautious during our stay in Iceland. On the last day when we were returning the car, the staff charged us 100,000kr due to the damaged front door of the car, which looked completely intact. We tried to dispute it, but the effort was in vain. The staff insisted that we didn't protect the door and his attitude wasn't remotely friendly. The whole situation seems pretty sketchy and deceptive. He made us pay straight away without making clear statement. If we ever come back again, this will be the last car rental to take into consideration.

I did not have the car requested, the car was in very bad condition, bad tire, bad suspension, bad brake and 250000 km.
I had requested a suzuki vitara and I had a tucson V6 with a terrible consume.
I would not rent a car at home and at Icerental4x4.

1. Icerental 4x4 did not have a car ready at the time we booked.
The manager kept saying "unfortunately ...." and we had to wait an hour for the car to be ready.

2. The company did not lend me a safe vehicle.
The first lent Suzuki Vitara, already run over 180,000Km, had a strange noise and powertrain trouble, so the next day we visit your company again then the mechanic checked and decided to exchange to another car. As a result we lost half day and had to change the itinerary.

3. The newly replaced car, Jeep Cherokee with mileage over 199,000Km, also had serious problem.
When we drive near by Myvatn with almost 90Km/h in the corner, the steering wheel become heavy and engine coolant temp went so high suddenly. I had to control the car very carefully and stopped by road side, then contacted the customer service. After 3 hours, one mechanic came from a garage in Myvatn and checked car, finally he recognized timing belt off and he said they don’t have spare parts. At that time, we requested Icerental 4x4 customer service manager(=I heard he is the president of Icerental 4x4.-.-) to send us another car because we don’t want to spend our precious time again but he denied due to long distance. So, we waited again to fix the car by the next day the afternoon.
The more surprising fact is.. during the repairing period we called the customer service manager about 20 times, but he only called us one time, which shows that your company is not actively managing your customers.

We spent huge money to travel to Iceland including flights tickets, accommodation, guided tours, car rental and many kinds of expanses. However we lost over one and half days due to Icerental 4x4 car trouble 2 times, moreover it was very dangerous situation that could cause serious accident as I wrote above.

If you want to choose this company you should check their facebook.
https://www.facebook.com/icerental4x4
I greatly regertted not checking it in advance.

Loved the car. Had no problems with the agency or the car. No complaints here.

Absolutely PHENOMENAL experience with Northbound on our Iceland vacation! The Suzuki Grand Vitara + Roof Tent deal was such a great deal, a considerably more affordable option to allow the three of us to drive around the Ring Road and see all the great waterfalls/sights. We fit the three of us (28, 22, and 22 years old) guys in the Roof Tent. It was a snug fit, but we made it work. The "dinner box" included was also very helpful, containing a lighter, among other equipment necessary for camping/cooking. Can't say enough about this company, extremely pleased with our experience!

The savings we had by using Northbound was significant! Much more than half the price of the other rentals. There was a mild inconvenience having to take a bus to an off site location but they were professional and it was worth it. Our car served us very well for our travels in Iceland and we would use it again.

My husband and I had a great experience renting from Icerental 4x4. Our flight arrived a little early and I wasn't sure where to go for pickup, so I called them and they came and got us right away. We rented a 2017 Dacia Duster with a roof tent, which came with a camping kit, including sleeping bags and pillows, a table and chairs, a stove (which admittedly didn't work very well), gas canister, 2 pots and a pan, a cutting board, 2 cups, plates, bowls, silverware, soap, a sponge and a towel. I had originally reserved an older Jimny with a roof tent but decided to upgrade when I discovered that my credit card would insure any damages (Northbound was really helpful in making the change), and I'm glad that I did. The Duster was spacious enough that we didn't have to block the back window with our gear and it was a really comfortable ride, which in light of the many unpaved roads, rocks and water crossings we encountered made a big difference. The fuel efficiency with the tent wasn't great (we averaged less than 30 mpg, which hurts when gas is $9/gal), and we weren't going to win any races up long hills, but on the whole it made for a great road trip.

The tent was also really nice. We were in Iceland from June 10-24th. It was pretty cold the whole time (35-45F), and it it's kind of always raining. The tent (a James Baroud Discovery model) took about 30 seconds to set up and take down, and we were able to leave our pillows and sleeping bags inside. Camping is chilly, but the sleeping bags were warm (we also brought liners, which were nice), and the tent was plenty dark enough to sleep. It seemed pretty impervious to wind and rain, though we didn't have to use it in any really heavy weather. Two ladders would have been nice, but we managed without killing each other.

The staff was really friendly and helpful. It isn't a huge operation, and some things seemed a little messy around the edges compared with bigger companies, but they were really attentive to our questions and concerns. We will definitely rent from them again the next time we come to Iceland.

We got a perfect car for our purposes and everything was well organised.

I'm very satisfied with the car and the travel at my own through Iceland.

The process was easy and efficient for the most part! Our rental was able to get us everywhere we needed.

Loved the automobile. Easy to operate and very gas efficient. Loved the roof tent, although it is kinda difficult for shorter people to clamp it down, but I managed. Was more than comfortable and warm inside despite chilly weather. Would have been nice to know prior to arriving that they will put a hold of $4000 on a credit card when renting. Luckily I brought two credit cards with me. Would definitely rent from again.

We compared prices and chose a 4x4 car with roof tent. Booking via northbound.is was clearly designed and we experienced a great service at Reykjavik office. The condition of car and roof tent was as good as expected.

Great!

Using a roof tent to camp through Iceland was such a great decision. Getting picked up from the airport was easy, the paperwork did not take to long, and we LOVED our Suzuki. The car was extremely clean and everything was ready upon our arrival. I slept SO well in our tent too. It was also extremely convenient that the car came with pillows, a table, 2 chairs, and an entire cooking box. It saved us space in our luggage and saved us money on renting camping equipment in the city.

Thank you so much for this great experience!

I have featured you in my blog post as well and I hope that this brings in business for you! Check out all of the great pics of our Suzuki on our trip!!!!!!
https://www.pinterest.com/pin/195414071316149104/
https://alyssapelish4.wixsite.com/mysite-1/blog/6dayicelandcampingtrip

Icerental 4x4 was great. They didn't have the Vitara available for us upon arrival so we were upgraded to the Dacia Duster. No problems with the vehicle; however, the sleeping bags provided were not nearly warm enough (we were there during mid-June). I'd recommend bringing your own warmer sleeping bags no matter what time of year.

Everything went very well. The pick-up and drop-off was very reliable and quick. Got an even bigger car than expected. Nice people, great service. Next time again!

The car was awesome, the trip was awesome we want to come back would use again! Slight miscommunication with airport pick up time that left us waiting and tired so a bit grumpy. I had said I didn’t know what time my flight came in and the person at northbound guesstimated 9.30 so we waited and eventually ran got picked up about 10.15 (we had actually been at the airport since 8.30) and the person who picked us up asked why we didn’t give the flight number but I wasn’t asked and I guess that’s on me too for not thinking myself to add it in instead of guessing so I’ll consider it a miss understanding on both sides and hold no grudge

We had a great trip in Iceland. We rented the Suzuki Jimmy with a roof tent from Icerental 4x4 and everything worked out as expected. The pick-up and the return were quick and easy. The staff was very friendly and helpful. We traveled around Iceland for three weeks and never had any problem with the car. We greatly recommend Northbound to book your car rental.

The vehicle performed very well without any issues of any kind. The wife and I felt perfectly safe and comfortable inside the Vitara

We had a good experience with the company. At one point the car wouldn’t start and they dispatched help immediately. They also were attentive in picking and dropping us off. The price was reasonable and overall good experience.

Great service. Didn’t have a wagon so upgraded to CRV for no charge. The staff was really helpful with tips about driving in Iceland. Shuttle to and from airport was really fast. I would definitely book again.

Perfect almost new car for very good price. Very helpful staff - they took us from Airport and then back to the Airport when we returned the car. Car was very reliable.

Clean and nice car, liked it alot. Good staff at icerental4x4

My time in Iceland was magic. Magic country, nice people - the car was fine, confortable. In nine days I was there I had no problems. You can rely on Icerental 4X4 - nice crew, very kind people.

Everything ran smoothly from picking me up at the airport to dropping the car off the day I was leaving. I am a happy customer!

I'm still missing our "vehicle in the Pampa" :-) everything was perfect. Thank you so much. It was an unforgetable journey.

I was very pleased. The shuttle driver was there to meet us when we landed. The car was in good shape and handled well on gravel roads. And this was much less expensive than the larger car rental companies.

The car has no problem but the service while picking up the car was too late almost 1 hour need to wait nobody from the company was there and while returning the car the staff whom I talk too was very rude regarding the issue of dropping back the car , rest was good

We received car as expected. Pick up at the airport was fast, person from company has been waiting for us and transported us to the office. Car was clean, good equipped but slightly week so upslope driving wasn't comfort.

My experience was super. Thank you.

I had a great rental experience with Northbound. My wife and I were picked up at the Reykjavík airport then to the Northbound office to pick up the rental vehicle. The paperwork was straightforward as I did the reservation online. At the time I actually sat inside the vehicle it snowed a little bit so I had to check the tires and windshield wipers just to make sure the vehicle would not give me any problems along the way. The vehicle was great, it’s Suzuki Vitara Allgrip, so I’m even thinking of getting one myself since it’s mountain tested on different weather situations. It’s an amazing vacation because the vehicle brought us to some of the most beautiful spots in Iceland. Thank you Northbound and thank you Runar.

We had a good experience with Icerental 4x4. The pickup was promptly at the time requested and the vehicle was clean and ready to go. Drop off went well too and we waited about 15 minutes for a drive to the airport. I would recommend them.

Great - we returned to your company two days later when we picked up 2 more passengers; we could NOT fit all of our luggage in the car but after some rearranging - and some coaching by your staff, we did. Your staff even offered us to unload the clothes out of the suitcases and leave it there for storage if we needed. We appreciate the honesty about getting a REALLY large vehicle, the expense (two week rental) and the offer. Additionally, the checkout was quick. Thanks, Ramona

Very good experience. No hassles with pickup and dropoff. Quick communication (we had to change pickup place and time). Car in good condition. Insurance packages clearly explained.

I can definetelly recommend this car rental! Really helpful and nice stuff, no problems by car return. When we had a problem with the burnt out bulbs, they advised us during our call where we can change them and they gave us money back when we gave back the car. Thank you for nice experience!

Fully satisfied. As soon as we arrived at the airport there was immediately the shuttle that took us to the office to get the car. I booked a Suzuki Jimny, but since there was no available at that time they upgraded us with a Dacia Duster. Excellent car. Rentale highly recommended.

Staff were friendly and very helpful from airport pickup to drop off. Vehicle was in good condition and was very well equipped for our needs on the trip. I would highly recommended others using Northbound.

Service here was very good indeed - we were met in the airport lobby and brought the short (

Was simple, to the point, friendly and effective.

I had a great experience with Icerental. Our shuttle was ready and waiting at the airport, the staff was friendly, and the vehicle was in great shape.

We noticed a scratch halfway through the trip that we hadn't reported, but found it in photos taken at the time of pick up. We showed the employee on returning it and he made a note and that was the end of it- very easy to resolve!

I plan to use this organization again on my next trip to Iceland, and would recommend them to anyone.

Great! Everything went good, nice people, car as expected, everything was fine. Thank you! :)

Hi,
We had booked two Suzuki Grand Vitara for 10 days in Iceland from Northbound.is and I must say their service was absolutely brilliant. We got our cars in great condition and the entire process was extremely smooth. Loved their pickup and drop service which made our life easy. In between, we had a bit of a problem with one of the cars where the doors were not locking / unlocking using the remote key and they promptly changed the car. Even while returning the car, the process was smooth and even though we had an early morning flight back, we made it to the airport well ahead of time since they decided to drop us back to the airport from the rental office. We had a great experience with Northbound and we recommend anyone wishing to rent a car during their trip to Iceland to book it through Northbound. We have been left behind with lots of wonderful memories and a heartfelt thanks to Northbound for making that happen.

Excellent services, reasonable prices and friendly staff. I can only recommend these guys.

Had an amazing time in Iceland . Car hire was 1st class , very easy pick up and drop off . Staff very friendly and helpful . Service smooth and efficient

We get Toyota raw4, which is, for me, better car then Suzuki. Procedure was fast end efficient, we finish paperwork in 15mins and get the car keys which is great! The guys who drives us to airport and back was really nice and even gave us few advice for road, how to drive, where to go.

Good job guys!

We loved our Duster that we rented!
Good price, good service, and the car was great!

Very friendly staff who spoke English very well indeed. Picked us up promptly and drove us to and from airport. There was a problem initially getting us back to the airport from the icerental base but it was solved quickly by taking us to the airport in the same car we had just returned! Thank you very much, will recommend to friends travelling to Iceland.

I rented one Dacia Duster for one week from Icerental 4x4. Couldnt be happier. Awesome car and awesome guys working there. Would totally suggest this company for others and will for sure rent from this company again the next time I will visit Iceland.

Great

Excellent company to deal with, good deal relative to the big companies. Easy pick up and drop off from the airport and very friendly staff, would use again. 1st visit to Iceland and we will be back!!

The car was great and perfect for roads conditions. Easy to dry and reliable with all the weather conditions. Maybe diesel would be a little cheaper...

I loved this car. It was very reliable and handled incredibly well in a very wide range of weather conditions from 40 m/s winds, to ice covered mountain passes, and deep slushy roads. It provided the perfect amount of space for 4 travelers in country for 12 days. I would buy one if I could.

They are very nice and they did come to pick up us on time. Thank you very much for upgrading the car to a newer year model for our family and also filling up the gas tank for us thus we could catch the flight on time. We had an great experience with northbound and their price is also the best I could found for my trip. We will definitely spread the word for you.

Excellent service, highly recommended; picked up on time on arrival, brand new 4x4 supplied, dropped off at the airport when leaving without a hitch, despite heavy snow.....whats not to like. Great service, easy to recommend to others.

We was given a free upgrade to a Vitra. Had no issues and the person who handed the car over to us was very helpful and gave us some hints and tips. No issues and would use again.

My experience was very good!

We got a Suzuki Grand Vitara since the one we booked wasn't available at the moment. And for some reason they couldn't find our booking document when we returned the car. Luckily we still had the copy with us so it got sorted out quickly. Other than that, everything went pretty well throughout the whole journey. The staff were nice and the car worked fine. We might choose Icerental 4x4 again next time we travel to Iceland.

My experience with Icerental 4X4 was great! They were there for my very early pick-up at the airport, quickly delivered me to their offices where I was able to pick up my Suzuki Vitara. The agents were professional, polite, and answered all of my questions. The Suzuki I rented was great - good handling on the roads, both highway and gravel. I was glad I got this model as I had no trouble with the notorious wind I had heard about. Car handled well the whole trip, and had plenty of room for all of our outdoor gear. Returning the car was easy, and I made it back to the airport with plenty of time for my flight. Kudos to the staff for making this rental experience a breeze!

It was awesome. The staff was very friendly and cooperative.

Great experience!! The car was really good and as expected.
The guys picked us in the aiport to get the car, and at the return they left us in the hostel near the airport.

My experience with renting from Icerental 4x4 was terrific. I did a lot of research about renting 4 wheel drive vehicles and Icerental 4x4 had some of the lowest prices. They met us at the airport early in the morning and we only had to wait a few minutes at their shop for our vehicle. The Dacia Duster was in good shape and was a great car for almost 10 days all around the country. I would absolutely rent from this company again, and will recommend to all.

The acquisition of the vehicle was easy and the friendliness of the staff was also very good. After a problem with the heating of the vehicle, it was replaced without hesitation. The car is big enough for 5 people and loads of luggage.

It was good, and very easy... we didn't get the Suzuki Jimny i booked, but they gave us a larger SUV for the same price so no worries there.

All in all I had a good experience with Icerental 4x4. I was expecting the car in good conditions (no bumps and clean) but from previous renters the car had two bigger bumps in the front and in the back and the front and back windows were quite dirty. Besides that the car was good and really easy to drive. Staff from the Icerental 4x4 were really nice and helpful. Explained everything we needed to know and we also got the chance to add extra insurance with all the explanations like which one covers what and also the costs which could come up in case of an accident. In general we were satisfied and had a great time and experience in Iceland, with Icerental 4x4 and Northbound!

Very good, on time, frindly,

Please define on this site what rating 5 is (very good or very bad). For example 1 in germany is very good, in switzerland it meen very bad....

for me: 5.0 is very good

The Toyota performed faultlessly. During the few days we was in Iceland we racked up about 18 hours driving, 12 of which and 800km was in one day. Would definitely recommend.

Everything went very smoothly vehicle as advertised we knew the vehicle had age on it but it was well-maintained definitely would rent from them again

Very nice. Easy to drive. A bit small for 5 people with big luggage. We should rend a bigger car.

All was perfect since the beginning.
I rented a Toyota Tav4 for 5 days.
At the arrival the shuttle was not at the arrival: after calling it arrived in 10min and we went for check-in. All was fast, the car was ready and we got some good information about road conditions and the trip.
The car didn't give any problem during the 5 days. We drove in all kind of roads easily.
The check-out also was fast and the shuttle was ready to bring back to airport.
Furtunatelly we didn't have any problem, so we didn't experience the efficiency in case of emergency.
But i suppose it was like the rest of the service.

Everything very good, car in good condition, because almost new.

Everything about our Suzuki Vitara was as expected. On our way back we stupidly assumed Icerental's office was in the airport, which it was not. It's not too far from the airport, though, so we still made it there on time and were also given a ride to the airport. In the winter when it has snowed a lot it might be a bit difficult to find and drive up to, because it is in the middle of an industrial area with narrow and unploughed streets, so my tip is to give yourself plenty of time to return the car.

In general fine.
Price for 4x4 was the best and then we have to live with the transport from and back to airport.

My experience with Icerental 4x4 was absolutely amazing. The rental filled my expectations perfectly. We were only able to truly survive the entire week in Iceland, due to our vehicle. The vehicle was well equipped and helped us get through the extreme winter conditions that we encountered throughout the entire week. I'm extremely grateful for the vehicle and absolutely would rent from them again during future visits that we hope to have. Thanks so much!!!

Booking through Northbound was easy and simple. We had booked a Dacia Duster which we received upon collection. The jeep was in good condition except for a few minor scratches here and there that were clearly marked on the damage sheet. The young women on the desk was very helpful and offered some useful tips while driving around Iceland. Overall great experience and glad to have handed the jeep back in 1 piece without any damage to it.
I would recommend booking through Northbound and I'd also recommend booking a car with Icerental 4X4.

Great!

Fantastic from start to finish. I stated the wrong flight time when booking however the team at Iceland 4x4 were one step ahead and picked us up from the airport at the right time which saved us waiting.

Good pricing and fair deal.

Would highly recommend over any of the large company’s

Excellent thank you icerental 4x4

The guys at Icerental 4x4 were great! We were delayed because of luggage issues, and they were there within 15 minutes to pick us up. We rented a Dacia Duster and it was perfect for the winter driving in Iceland. The 4x4, winter tires and wiper blades were all perfect.

All fine. Rav4, ace winter tyres with spikes. Had screen wash and ice scraper. We took the highest insurance package. Would use again.

And kind of just what you expect from an off airport rental company.

Pickup from the airport as specified. 4km/10 ride in minibus to Icerental 4x4 offices. Had to wait 10 minutes or so for pickup, but I rang the office and they explained on their way. Not a problem, I've waited longer in the queue at airport desks before. Driver very helpful with loading our bags.

Car pickup fine. Car was running and warmed up, which is useful when there is 20cm of snow everywhere. Very helpful in the office. Explained the basics of Iceland driving and checked the road.is website for us before we set off.

Car drop off fine. Straight in the bus and back to the airport. There are at least 2 fuel stations in the area, so easy fill up.

Downsides. Pretty sure it was a 2015 model car, rather than the 2016 advertised. It made no difference to the experience and the car worked fine.

Note, most of the rental companies have similar names. There are some really shocking reviews around, and I wonder whether people can't remember which company they hired from.

Thank you.

We arrived at the airport and waited for about an hour for someone from Iceland 4x4 to arrive and pick us up from the airport. Then they couldn’t take all of us after the guy saw that we had 7 people with five suitcases; just me and my Dad, who’d be the second driver. It was raining hard and their office was flooded. When we finally got the Ford Expedition we went back to get the rest of our group of five more people. After we finally figured out how to stack our luggage in, We realized the passenger window didn’t work so we took it back to the office. They easily pointed us in the direction of the other Vehicle of same model but has a Thule rack on top! They could’ve given us that one in the beginning. Then this one was perfect. We had room for suitcases, windows and heater as well as and I could easily defog my windshield and felt soooo much safer that I could see the road and window rolled up so, the cold wind and rain didn’t pelt us. The SUV worked flawlessly thru snow, mud and rain and ice the whole time we were there. The return process was easier. They checked for a full tank and any damages on the vehicle even though when we rented it nobody showed us where the dents and dings were. I guess it was too cold and rainy for that. Good thing we didn’t have any accidents. We did add on the 30/euro a day for full coverage insurance. All together I can say the employees were friendly but, they could’ve been more helpful. They didn’t even offer to reload our bags when we went back to exchange vehicles and I was traveling with 6 seniors over 70yrs old. The second vehicle worked really well for us.

Good experience in general, the only thing, they told me car is full and it was 76 KM to be empty, I filled deposit and returned half deposit so no problem finally with this.

Nice Staff and good cars. Next time again!

Great! The two people who helped us get and return the car were lovely, gave us some good tips and were very friendly. The car itself was awesome and got us around exactly as we needed. I loved the personal help with getting us to and from the airport, much better than a shuttle since we were able to chat about Iceland, our trip, and general stuff. Would definitely rent from you again!

Everything was easy and the people were friendly.

Good price and responsive rental company. We had some requests (car pickup by someone other than the main booker) which were easy to organize. Also, when we got a flat tire and found that there was no spare tire in the car, they were quick to help and send a company out to help us on the side of the road at no cost (thanks!). Based on this I do recommend that you check all the spares/equipment as these guys have a lot of cars and where quite busy in our case, which is why we forgot to check for the spare tire. Basic things you might need: Jumper Cables, Spare Tire, Tools, Memory Card in your GPS and a Scraper.
Also, for longer trips I would probably recommend to check what is insured, as the car can easily get damaged in Iceland. Tires/Doors are not insurable, but we had a rock hit our windscreen, and were happy to have that insured.

Entirely positive - the car was very reliable, comfortable, spacious, felt safe on snow and icy, slippery roads. Would choose you company again at my next visit.

Great clean car. Thank you

My experience with Icerental 4x4 was absolutely fantastic! No problems whatsoever since the day I arrived until the day I left. Very very helpful and kind company and would rent from them again if I ever go back!

It was everything ok! Thank you!

Our experience with ice rental 4x4 was great. Our 4x4 vehicle was upgraded and came equipped with studded winter tires and gps- both of which were invaluable! The staff we dealt with were pleasant and helpful. The car was great and the prices fed were great. Would recommend.

Really good experience, very friendly and no issues with anything at all. Would definitely recommend and use again

No problem, the company was very accommodating for the delivery of the vehicle, good overall experience!

Undoubtely I can say that it was a good choice to rent this car, I didn't have any troubles during our journey, it was safe,comfortable and the car helped us get to places to wanted to visit. Is was very nice to be not only picked up from the airport but to be given a lift there as well. Service was very friendly, positive and helpful. That was trip of our life also thanks to Icerental 4x4 :)

Everything worked out just as described. Friendly staff, great car! Thanks so much, also to Northbound for helping us compare prices and find the right car for us.

It was a Santa Fe, but nevertheless, it functioned well throughout the trip and we had no problems with it

Great experience

We arrived earlier then planned so after a call to Icerental 4x4 the driver came and picked us up.
We got a recent Dacia Duster (as booked) with studded tires and it was in perfect shape!
It did a really great job in the wintery circumstances in Iceland.
When we returned the car at the depot, the person of Icerental 4x4 dropped us of at our hotel, so thank you for that!!!
So all in all a really great service and when we return to Iceland we'll most likely rent again with them!
Regards from Belgium!
Joost DB

Great car! it was in great conditions! Highly recommended!

its great experience in iceland with the hyundai-tucson 4WD, and the very reliable tire let me feel safe in iceland. great job to northbound.

Had rented better car instead, and will come back!

Great vehicle! I hired a Nissan patrol for a week, extremely capable staff, friendly. Very good price & service!

Icerental 4x4 were a pleasure to deal with. The car was fantastic and helped us see the south of Iceland. The process was easy and uneventful. Very highly recommended.

Our hire car was a Suzuki Vitara 4wd which was ideal for our short stay in Iceland.
The service we received was great. Very friendly staff. Would definitely recommend.

We were met in Keflavik arrivals by the Icerental rep who had been checking the progress of our flight and knew it was delayed. He drove us the short trip to their office and our vehicle, which was as described, was waiting ready to go. We had pre ordered a full child seat and that was installed. The car was in very good condition and the interior was very clean. The only minor thing and it was minor, was the tank was not completely full which i like to have collecting a hire car, but this was noted on the paperwork and explained and with petrol stations close by, that didn't worry me and it was still an almost full tank.
The car return procedure was easy with no issues at all returning the car at 0800 hours.
I would use this company again for sure and would recommend them to my friends.

Great! We were picked up from the airport immediately, there was a short ride to the rental site where the hand over of the car was quick and easy.
Helpful advice given on roads and attractions.
Giving the car back was as easy as picking it up. All round, great experience.

I was a little nervous when I saw a paper in plastic as their sign. I thought for sure we were scammed. But we were not. Hans was very nice and helpful. Our car was awesome for the ice and snow. Had a little hard time finding the drop off location near the airport because I must have forgotten that Hans told us to just press "home" on the GPS. So the address on the invoice was not correct. Made us worried we would miss our flight as we drove around looking for it. We made our flight just fine and the driver (from Mexico) was just great! Thank you so much!

Great communication, very helpful

Great general experience with icerental 4x4. They offered me to upgrade the Tucson for a bigger car for free! it was such a great trip, everything went well. I strongly recommend a 4x4 with studded tires if you want to drive around iceland during winter, it's called ICEland for a reason ;) and the wind can get very intense. I did the «ring road» in 9 days, i believe it's one of the most beautiful roadtrip you can ever do in your life in that period of time, every day was so amazing, the landscapes in iceland are out of this world

We actually recieved a free upgrade to a jeep grand cherokee. It was a fantastic vehicle and the people at ice rental 4x4 were incredibly helpfull. From pick up to drop off all was easy and smooth.

Excellent. Rapid check -in and out . Car was fine with no problems . When we were checking in the guys left it running to warm it up, we drove off and when we got to the destination we didn't know where they had put the key fob! A quick phone call resolved that ! We would certainly recommend Icerentalm4x4.

Great and simple online renting experience. Amazing customer service and amazing staff. They were very friendly and had great knowledge.

Very good. The car provided is the most economical option among other car rental companies. Pickup and drop off is easy. Read a lot about insurance issues. We didn't buy insurance from icerental but from a third party. No issues at all. When we went off the road and stucked in the snow, we called icerental and they provided contact no for the toll truck. Very helpful

No problems with my rental experience. Car was suitable for icey roads in November. Friendly staff. Note they do put a large hold on your credit card. Not an issue, you just need to be prepared for it.

we had a good experience with Icerental 4x4. The truck was clean and functional and worked quite well for what we needed. There was not an excess of paperwork to be filled out and returning the vehicle was easy they took me straight to my hotel afterwards.

The experience was generally good. The pickup was a little delayed as 4x4 had only one staff that afternoon but once we were attended to, all went very soonly. The return of the car was supposed to be at the company at 530am but we were early (430am, estimated travel time wrongly) and car the customer service hotline. The staff was very helpful and told us to leave the car at P3 carpark with the keys in the glove compartment, leaving the car unlock. It was a short 3 min walk from P3 to the departure hall.
Overall, it was an excellent experience with 4x4 and northbound! Thank you!

Excellent service.
Our airport pick up was efficient and accommodating.
Drop off was right on time. Our car was in excellent shape and suited our needs perfectly.
Highly recommended. Will use again.

Not only was the price very reasonable, but the car was durable and handled very well while driving in hazardous conditions. Icerental 4x4 also had a very kind, resourceful, and responsive staff. Highly recommended and will rent from them if I visit Iceland again!

Both the guy who we picked up the car from and the guy we returned it to was super super helpful. They really went out of their way to help us with whatever. The car was working perfectly and overall we were superhappy that we chose to rent from icerentals 4x4. The northbound website was also easy to navigate on and had no hidden prices.

Super!

Great experience! A rental agent met us at the airport and drove us to their rental office which is located just off the airport property. The rental agent carefully reviewed the rental agreement including all of the insurance options that we selected, and carefully explained things that were not covered like wind etc. The car was clean and well maintained. We called when we were on our way back to the rental office to drop off the vehicle, the rental agent was waiting to check in our SUV and they had a van waiting to take us to the airport terminal.

The perfect vehicle and met all my needs for a 3 week excursion exploring the West, West Fjords and Southern areas of (N)iceland !!! An Icelandic friend had recommended the Dacia Duster. When researching 4x4s, Icerental was one of the companies that offered this vehicle. They met me at the airport from a very late arrival, paperwork was easy. They even let me keep the car an extra half day without charge so I was able to drop it off in Keflavik, where they returned me to the airport also at no charge. Thank you for such a pleasurable experience!!!

We had a very pleasant experience. As a party of 4 adults, we arrived with more luggage than the car would hold. The staff was able to find us a bigger car and were extremely kind and helpful. At one point during our journey, the car wouldn't start and we ended up having to buy jumper cables. Icerental reimbursed us for that, no questions asked. I was very happy with my experience.

It was great. We had a really good experience with both Northbound who we booked the car through and 4x4IceRental who provided the car. The Grand Vitara was perfect for what we wanted to do around Iceland.

Excellent service and attention. We will definitely rent from them again when we return.

The car is ok. Not the best one, but for that price is realy normal.
Icerental 4x4 guys were very fast polite. It was no problem with car return at all.

All was good.

We were met at the airport promptly and returned to the airport quickly after returning the car.
The car had a lot of power and we were very pleased with your company

We had a great time driving around iceland with the Suzuki Vitara from Icerental 4x4. The service and support were very good. And their price is very reasinable.

Went well with the szreets in iceland. Enough hoursepower for every street. Just for some cases I wished to have bigger wheeles like the Iceland cars.

Was very happy with how we were treated by IceRental4X4 and the vehicle was great. Only small issue was they were not there at the airport waiting as we were told they would be, had to call the office from the information desk, but was not a problem for us as one of our party had left something on the plane, so by the time our shuttle arrived we were just ready to go. Another little glitch was that we were told that they did not have a Duster available for us, but had a Toyota Rav 4 that we could be upgraded to, which worked out great for our party of 5 as it was a slightly larger vehicle. It gave us great service as were tripped around Iceland and handled the steep passes with ease. Was a no hassle check-in when returned and were treated with respect by all involved. Definitely would book again with IceRental4X4 and the savings by using Northbound made it one of the best car rental experiences I have yet had.

Excellent service right through. From initial phone call to returning the vehicle. A plus and highly recommended.

Great. We were picked up on time and when we drop off the truck we had a ride back to the airport with very little wait. Staff was great. I'd go with them again

Thank you for your mail
Everything was perfect and we have. No complaints

All went nicely and smoothly:
- it was easy to compare rentals
- prices were competitive
- the service itself is nicely set up as well as the background processes
- the car handovers in both Reykjavik and Keflavik offices were fast
- I appreciate the possibility to pay with card on the spot and the paperless process (no voucher had to be printed)
- I appreciated the transport to the Keflavik airport after I returned the car

Excellent. Nice car and good service. Best way to explore Iceland. Although 4X4 may not have been necessary, it gives much better stability on the gravel roads. The only thing I would suggest is better directions to the offices at Reykjavik and Keflavik. We had trouble finding both.

The service was good and the car worked fine. Martin picked us up at the airport to collect the car and gave good advice on driving in Iceland. Dropping-off the car was also easy as the place was easily located and close to airport with the "shuttle service" to drop us back at the airport.

Well done!

The Suzuki Vitara was an awesome vehicle. It was perfect for the two of us - surprisingly comfortable (great seats (heated too), plenty of cubby room, GPS, all the amenities you'd expect to find in a high end vehicle. It had tons of performance when in sport mode, was really economical on fuel when in auto mode, and gave us lots of confidence in rough terrain, sand, water, and rain when in Snow mode. I honestly could not find a complaint about the vehicle - maybe other than ground clearance. Would have loved something a little taller (the Dusters seem to have great clearance), but for 98% of the time it was perfect. Additionally the folks at Icerental 4x4 were awesome and friendly - and while I was price shopping, Icerental 4x4 had the best value for the review quality. I read horror stories of the rest of the rental companies in a similar price range. Icerental 4x4 had great reviews and the experience was actually better than I expected. Would rent from them again!

Just fine. Easy car and right for the Ring Road Trip plus some interior excursions.

Everything was perfect.

Very nice car, friendly pickup and drop-off at the airport!

Great service and honestly, the price was fair for the period.
I 'd like thank the Northbound team, you're doing a crazy good job guys..
I'm already looking forward to comeback in Iceland and be sure that I will deal with you.

Takk

All went as planned with the rental from Icerental 4x4. Great trip to Iceland!

Great! I had read that Icerental 4x4 had the best pricing and the customer service was very good as well. I couldn't agree more. I'd definitely rent from them again!

I was more than pleased with the Dacia Duster, a very good and reliable car. The service I received from Icerental 4x4 was exceptional. They responded to my email inquiries and had very friendly staff. I would highly recommend using them. They had quality cars and very reasonable prices.

Very satisfying. We arrived a little early, but called and got picked up promptly. We we returned the car, we were promptly driven to the airport in the car, so we didn't have to unload and load the luggage.

Great experience with ice rental 4x4. The staff is helpful and nice & they give you all information to make your experience better. Car was clean and Yo to standard.

Perfect! Except that instead of Suzuki Vitara I got Toyota RAV4, also new and great car. Kind personnel, easy pick up and easy return. Thanks

Alles war super. Die Jungs sind unkompliziert. Bei der Abholung am Flughafen mussten wir etwas warten und wurden nach einem kurzen Abruf dann sofort abgeholt. Das Auto war wie erwartet, etwas älter dafür sehr günstig. Nach 5 Tagen hat der Anlasser des Jeeps nicht mehr funktioniert. 10 min nach dem Anruf beim Vermieter ist ein Mechaniker gekommen und hat den Starter in 1 h repariert. Somit alles wunderbar. Würde wieder bei Icerental 4x4 buchen.

We were very happy with the experience we had with Icerental 4x4 & we'd recommend them....

Excellent service and a good if small 4x4 with satnav capable of tackling F roads at a very competitive price

Quite good, the car was a bit worn out and some parts weren't perfect, but it was perfectly working.

It was excellent. Had a minor hitch because the front number plate was missing but we were warned by Icerental that we could be stopped by the police. We were and we had to pay a fine, which the company promised to refund. Other than that, everything was fine.

Great,
They picked us up at the Airport and the car was ready when we arrived. The car, a 4wd with a tent on top, was just what we needed (3 people) for the roads and camping in and around iceland. The car was clean and got great gas mileage.

My friend and I rented three Suzuki Vitara for two weeks. It was a great journey. Thank you.

The car was confortable. The service was perfect and the guy that took us at the airport has been really kind and gentil. The car we get was better than expected.

Hi Rúnar,

thank you for the message. Everything with our rental car was perfect. The guys from the rental company were very nice and kind. :)

This car is very great to run with 4x4 model , but. the map of GPS is too old to lost way .
I command to update map is necessary for next journey .

The car was just what I needed. It was a bit old and had seen better days, but that suited me perfectly as I drove it on the central highland dirt roads. They have a good selection of vehicles and accessories at competiive prices.

overall the experience with icerental 4x4 was very good.
on arrival we received an free upgrade to a dodge durango because there were no rofftop boxes available for the grand cherokee.
even after a failure on the car electronics we received within a few hours a replacement car (very fast delivery to our hostel) --> finally we got the grand cherokee.
the cars were a little old, but the performances of the car and icerental were very good.

Everything went very well car ran fine the only problem was that the check engine light showed up intermittently but you're people were very quick to come and look at the car twice and everything was fine and worked well for the whole trip

It was great, friendly and everything went well. The car we rented was a Nissan Patrol 2008. The car stays strong and without any breakdowns through the whole 10 days journey.
I would recommend Northbound.is in any case. The rental Company in our case was Icerental 4x4 and they did a very good Job.

We have rented 2017 Dacia Duster for 17 days. The car was as advertised, about 7000 km on the odometer, to which we have added another 3500. The guy from Icerental4x4 has waited for us in the airport, took us in the van to their office, explained the insurance conditions etc, and that was it. The on-board navigation in the car was not very suitable for Iceland, as it did not know many places we wanted to visit by their name. We had to look up the place on the map, and then set it as destination. When returning the car, the navigation did not even know the address of the Icerental4x4 office :-). We had no problems when returning the car either - the guy from Icerental4x4 just quickly overlooked the car, and took us in the van to the airport.

We had an amazing experience with Icerental 4x4! They were incredibly responsive to all my questions and were waiting for us at the airport when we arrived (even though it was past midnight!). All of the staff were friendly and checkin/checkout was painless. The car/roof tent functioned perfectly and I will be recommending this car/company to everyone I know who is traveling to Iceland!

Iceland 4x4 rental rocks! they were nice, kind and made the whole process really easy and at the best price. The GPS included was key!! The Rav 4 was great for camping, and all the roads and adventures we took! It was also big enough for both of us to sleep in on the super rainy days when I couldn't bear to put up the tent in the rain! The customer service was great! (And I am really picky!)

I was very happy with service provided by Northbound & Icerental 4x4. We decided last-minute to visit Iceland and very few sites had vehicles available (we booked one week before our trip). Given the timing, the price offered for a 4x4 rental was very competitive.

On our second-to-last day we got a flat tire on a gravel road in the middle of nowhere. I was VERY thankful that the spare tire was in good shape, but prepared myself for a large bill at the end of the trip (previous car rental experiences have taught me this sort of thing can be quite expensive). However, when we returned the car, we were told there would be no additional charge for the flat tire! I certainly would not have gotten this type of service from a larger rental company.

Thanks for the great customer service - it made for a great finish to a great trip.

The car was excellent, coped with all the off road driving we needed to do, and made our journey round Iceland much more exciting. The service was great, we were picked up at the airport and taken to the car where we were taken through how to use the car and the general Icelandic rules of the road.

I would definitely use Icerental 4x4 again.

Overall experience with Icerental 4x4 was good. Got a free upgrade to a Suzuki Grand Vitara that performed well over a two week trip that included F roads.

Our general experience was very good.

Minus-Points:
-) The car was not very well cleaned inside and there was quite a strong cigarette smell in the car (probably from the previous tenant)
-) There was no gps in the car (but that was not really a big problem, because we had our own smartphones)

Plus-Points:
-) Customer Service and Support were excellent! We had a few questions and an employee was always available on the phone. When our car broke down, we got a new car within 3 hours and everything worked very well!

In summary I can say that we were very satisfied with Icerental 4x4. Although there were some minor Minus-Points, the most important thing to us was the good service from Icerental 4x4. And we did not really care that much about the smell in the car for example.

We would definitely rent a car from them again!

Icerental 4x4 was absolutely wonderful to work with — I accidentally booked the car for pickup a day early, but they worked with us and even upgraded our car when we did arrive. They could not have made the entire rental process easier — thanks so much!

The experience with Icerental 4x4 was perfect, we rented a Hyunday Tucson, and we had no problems at all. They have been very helpful and everything turned out absolutely fine. Very reccommended

The Jeep was fully as expected (high mileage, quite dirty but pricewothy and reliable) and took us where we wanted to go. There should be more offers like this.

Wonderful. Car was almost brand new, clean and cosy, there was nothing to complain about.

Very good. We had problem starting with the car on day 1 somewhere on road 1, 30 mins away from Reykajavik city. We called the rental car customer care and they sent the help ASAP. Car was nice too.

Perfect for our needs! Although the car uses a lot of gas -- and gas is expensive in Iceland -- I felt it was a sturdy vehicle that got us where we needed to go. We were impressed with the customer service level of this company and highly recommend it!

Amazing!!

The car was great. We made a circle around Iceland without problems. Garmin was helpful.

We had a JEEP GRAND CHEROKEE instead of tucson.
The car was beautifull but a little bit old and fuel consumption to higth.

We were first in Iceland and we decided to rent a car through Northbound for the best price and top quality service. We had sleeping bags and navigation in the car. We got the Grand Vitara, exactly as required. When the car went wrong after two days, ICERENTAL 4x4 immediately responded and changed the car to another. We were pleasantly surprised by the communication and patience of the company's employees. We thank them and in the future we will definitely decide again for the same company.

The rental was good and we can go and sleep everywhere we wanted. Great to have a roof tent on a car !!!

Very happy with this company. Got upgraded to a better car. Friendly guy who collected me from the airport. Hassle free, car was great and took me all around Iceland. When dropping off the car I was in a major rush and had ten minutes to catch a bus, their employee immediately agreed to drive me to the bus station and even called them in case we didn't make it. So thank you for your kind help and hassle free service. I would definitely recommend this company. Cheers, Chris.

Good car. Good service. Friendly employees. Reliable. Would rent with them again. They were at the airport when we arrived and were at the office for drop off and took us quickly to the airport. The car was fairly new and ran well.

We were completely satisfied renting Suzuki Vitara from this company. No problems with booking or later changing the reservation. When we arrived at midnight, they picked us up at the airport in Keflavík, vehicle was prepared and in good shape. Nothing went wrong with the car, even though we did 3300 kms in 10 days throughout the island, crossed few rivers and even drove up to Askja. In the end we returned the vehicle at 22:00 and got a ride to the airport without any problem, just like at the beginning. We could totally recommend both the car and the company.

In one word - great!

The car was fantastic and we did not have any issue with it. It was easy to drive, handed well, and was great off-roading. the roof tent was very comfortable and easily slept my brother and me. Coming from the United States, it made planning a lot easier knowing I would not have to worry about the camping equipment. All the camping equipment that was included in the rental was in great condition, worked well, and it made camping easy.

It was my first time renting a car, and the Icerental 4x4 made the process easy and efficient. There employees were friendly, knowledgeable, and answered every question I had. I was especially impressed with there customer service. They responded to inquiries and emails quickly, and made sure we were getting the right car for the type of activities we wanted to do while in Iceland.

I would certainly recommend Icerental 4x4 and this car for anyone who is looking to go camping in Iceland.

Very good, worked out nicely for four of us with lots of luggage. Ice rental 4x4 was at the airport to greet us, then drove us to their office to pick up the car. No issues upon return.

We have just returned from a 2 week- trip to Iceland. We hired a 4 x4 car (Dacia Duster + roof tent) through Northbound. They were great to deal with and very helpful at all times. We did a lot of research before booking with Northbound and we found prices were actually cheaper with them than with other car rental companies. Customer Service was great and staff were very friendly, efficient and professional. Every e-mail was replied straight away with surprisingly detailed answers. The car and the tent were perfect and exactly as promised! Highly recommended!!

Car ran fine, no issues. It was pleasantly quiet to drive and fuel-efficient. Returning the vechicle went fine as well. The rental was actually Renault Megane Estate (2017), not Hyundai i30 Wagon, but I think it was better than Hyundai would have been.

dacia duster was very enjoyable to drive, especially on the gravel roads, the roof tent was easy to set up and kept us dry in rainy nights, icerental 4x4 employees were helpful and nice, the airport transfer was fast and uncomplicated 10/10

Perfect! We were picked up at the airport on time, the employees were friendly and helpful and the vehicle was in great condition. They did not have the SUV we had originally booked, but accommodated us with a very nice alternative, so there was no issue. We loved having the freedom of the 4X4 and the roof tent. We would love to come back to Iceland and would definitely book with Northbound/Icerental 4X4 again!

I can only tell the best about Icerental 4x4. Pickup at Airport worked, it took a bit time to get the car, but they had just received it back an had to clean it. The car itself is from 2008, has more than 300,000 km, and it looks as well that old. And that is a good thing, because you don't have to be carefull on Icelands gravel roads. We were 4 persons with 4 suitcases - the trunk is built for only 3. When we returned the car in Reykjavik we were driven to the Bus station by the Manager in his private car. In general: You get more you can expect.

My experience with Icerental 4X4 was great. Picking up the car was easy in Reykjavik and the person who helped me fill out the paperwork was professional and very easy to deal with. (Sorry I forgot his name) I had to change my pickup location and drop off time during our trip and Icerental helped me very quickly, both by email and phone. The drop off was a bit hard to find, but once found the people there were excellent and drove us to the airport immediately. Outstanding customer service! I will absolutely recommend Icerental 4X4 to friends. Thank you.

We recently rented a car in Iceland. We were very pleased with the car and the service we received!

No problem, we were picked up on time and the cars were as we requested

Well satisfied with 4x4 iceland they where waiting for us at airport a good start every thing eles went fine will be using you again next time we visit iceland but would probably go a big 4x4

Great car

Good and helpful customer service both at pickup and dropoff. Easy process. Got a car suited for our needs for a good price.

Experience was fast and easy. Would rent from them again.

Pickup was late because they were busy. The car itself drove fine but had some minor previously unmentioned issues (some difficulty closing door and backlight falls when closing trunk). So far we didn't get charged for the unmentioned issues above so other than that that it was great and we enjoyed it.

Everything was perfect. Except the return but I think I am partially responsable. I mixed Icerental ( who rent 4X4) with Icerental 4X4. May be you should inform people to be vigilant.

Hello,

I have to say i was really pleased with the service of northbound and also the car rental company.
Northbound help me rebook my mistake with booking the insurance for cat and everything was done smooth and with quick response.
Agent in car rental company was awesome dude with sense of humor and even though they did not have a car we requested- we did receive an upgrade-4x4 car with the same price.
If i will be comming back I will definitely use it northboud again.

Excellent. Staff very nice and available. Picked us up at the airport and drove us back very helpful.

Compeltely seamless. Highly recommend.

Our experience with northbound (IceRental4x4) was quite good as I was able to find the best prices across some major car rentals here. I got the best pricing here among the other websites I had checked. Also they were very prompt on their customer service in answering any queries. I would definitely recommend you to people in the future.
Thanks for making this a good trip.

Everything was great!
Thanks a lot for support.

From pick-up to drop-off, Icerental 4x4 was very professional and accommodating, plus they were the cheapest 4x4 rental I could find with a good reputation.
The Suzuki Grand Vitara that we rented for our 2 week tour of Iceland was in really good condition. We rented an older model, a 2010, because it was cheaper and were a bit nervous that it would have issues due to its age. It ran great for the 3500km we put on it, including several F roads. We found that this vehicle was not really suitable for fording most rivers on the F roads, however. So if you are looking for something you can comfortably cross rivers with, go with something with more ground clearance.
Icerental was very clear when giving us the vehicle what was covered with the insurance we purchased and what was not. When we returned the vehicle after our 2 week tour, they looked it over quickly and had us on our way to the airport within 10 minutes. No hassle.
Overall we are very pleased with Icerental 4x4 and would definitely use them again if we travel to Iceland again.

Also, our booking through Northbound was easy and hassle-free. We added a couple extra rental days just before our scheduled arrival in addition to changing our drop-off location and the customer support was excellent. They added the days and charged my credit card accordingly with basically no extra work to be done on my end.

The rental car was perfect - loved the ease of the roof tent and that the car was equipped to make it through some of the more rough side roads we went on. The only thing that would've been more helpful was knowing that the car didn't come equipped with a way to light the camping stove. Providing matches or a lighter would be nice- we had to leave the campsite to go but a lighter our first night. Other than that it was the best way to get around Iceland. Thank you!

Pick-up from and to airport worked very well, car was new 2017 model and brought us secure over all F-streets. Only two hints from my side: I would feel better to have a real spare tire on board instead of an tire repair set! Sharp stones may destroy the tire in such a way no reparable by a repair set! The car was bought in CZ therefore the manual was only in czech language, not a problem for me because most of the things in the car are self explanatory but might be a problem for others!

Was a great experience. Picking up and dropping off the car was easy. The team made sure we had everything we needed before we left. Would definitely recommend

Je suis très satisfaite de mon expérience avec icerental, la voiture était très bien nous n'avons eu aucun problème

The car was excellent and so the service. I appeared at 9.00 in the morning, no other people, so the whole procedure was very quick and straightforward. Thank you very much for the wonderful service. I definitely will recommend your company to our colleagues. I personally will use your company in the future again! Thank you. Pavel, Bulgaria

It was a very good experience! The car and the root tent are perpect in functionality and really clean! We will advise you to our friends!!

Hands down the best way to see Iceland is with your own car. Northbound was super helpful and the prices we're the best around. When we got our car they were kind enough to give us a free upgrade in vehicle. We drove half way around country and had no issues. I would use northbound again wherever they're located.

We arrived at the Reykjavik airport on a Tuesday and there was a representative there waiting for us. The rental process went smoothly and we were able to rent 2 Dacia Dusters for our 7 days traveling the ring road. The experience was awesome and I highly recommend both Icerental 4x4 and the 4wd capability to anyone travelling Iceland wishing to camp and/or travel the F-roads.

We had a super experience and are very pleased with everything.

The sleeping bags could be a bit warmer but that's the only thing that could have been better. We loved the car and the tent-on-the-roof-solution!

I had a very good rental experience with Icerental and Northbound. When I arrived all the staff were extremely friendly and the car was in excellent condition. I had absolutely no issues during the week and the return process was super easy as well. Qudos!

Awesome!

Runar: Our flight was late by 2 hours, but we called Iceland4x4 after landing and they sent a gentleman over who was an excellent representative of their company. Drove us over to their facility and we were quickly on our way in our 2017 I30 Estate. The car was clean and the gas tank topped off. We called the company the night before as we had an early flight and wanted to let them know. Upon arrival at their facility, the attendant was a bit overwhelmed by all the returns and told us to take the car and leave it at the airport. We would definitely recommend Iceland4x4.

The vehicle was great. The guys were great. The only issue is we waited two hours at the airport but it all worked out.

Wonderful experience. We got a good car for a good price and we were nicely treated by the personnel of Icerental. We will repeat.

The car with the rooftent from Icerental 4x4 was excellent. We liked the short trip to Iceland very much.

professional young people, friendly, helpful

Everything went perfect. Nice car, nice service.

An excellent experience.
Great professionalism. Our flight arrived in Iceland 3 hours late, and there they were, waiting for us.
The vehicle was in perfect condition and gave us all the directions we needed.
This year I travel again and I'm looking for a vehicle with them.

Our Suzuki Grand Vitara and Roof Tent were incredible! The vehicle came with everything we could possibly need and the tent was extremely easy to set up and take down.

I had a really great experience with Icerental 4x4. They were very accommodating and easy to work with. I had 24 hour help if I needed it.

I found them to be very friendly, trustworthy, and had my interest in mind. I would absolutely go with them again for my next trip.

simple and uncomplicated

Everything perfect, completely unproblematic and relaxed car rental.

We had a wonderful rental experience with Icerental 4X4 - they upgraded our car and we loved the Hyundai! Instructions were clear and we felt very supported should we need help out on the road.

Very positive. After arrival in Keflavik airport we called the rental company and they came for us to the airport (and viceversa after the rental end). We were driven to their offices near airport, the car was ready and after the paperwork I checked the car and drove to explore Iceland. I have to mention the GPS included in the price and we got an upgrade from Jimny to Vitara for the same price. The car was in good shape.

We had a great experience with Northbound on our week-long trip to Iceland this January. Our Suzuki was roomy and comfortable on our drives each day as we tried to see as many places as possible. I can't wait to come back to Iceland, and when I do, I'll rent my car again through Northbound. Thanks guys!

We were picked up upon arrival in airport and in no time we got a good car. Guys were really friendly and answered all our questions. During the journey there was a small problem with car lock - it didn't work well in rainy weather, still we managed. Also the drop-off was smooth and fast. You provided us with great & safe car and excellent service. Thank you for your business!

Our experience was great! Easy pick up from a convenient location, and everything we needed was included! Customer service was great, and Runar was extremely helpful and friendly. We will definitely return for future bookings. Thanks!!

Great experience, Good car, good tent - all new and clean and working perfectly.

Good

It was a realy good lessor. I had no problems and i would evertime rent again.

The vehicle was excellent for us and well priced.

Northbound was extremely easy to deal with. We had a trouble free rental. Thanks Northbound. Icerental 4x4 were easy to deal with, the car was very well presented and they couldn't have done more for us. Northbound & Icerental 4x4 were an excellent team.

The expierience to choose northbound was very good. The car was in a good condition. The service was perfect. Somebody pick us up at the airport and drive in 10 minutes to the office for the rest of formality. All defects on the car has been marked in the documents. A perfect choice for a Icelandtrip with gravel roads.

In general, it was great! The car was the one we had selected, and it everything was in perfect / new condition.

Everything was perfect, good Support and Car. We had an very good time in Iceland.

we booked online and someone collected us from the airport.
The employees were courteous and helpful. Registration and taking the car out was very quick and efficient. We had any problems at all during all the journey (3 weeks - 5000 km). my overall experience is very good. Thanks!!!

Great experience. We got the exact car we had asked for - giving us enough room for 4 with luggage. Pick up was easy - the shuttle driver called us and we told him we were delayed in baggage claim. He waited for us. Drop off was pretty easy. They did a very thorough inspection of the car upon return so make sure all dings and paint chips, etc. are noted before you leave the property. We had no problem. Friendly staff and saved quite a bit instead of going with the big name companies at the terminal.

Excellent and very professional service: friendly approach, time for picking up rented car and return at airport according to time scheduled on reservation, good advices and price for car quality. I recommend IceRental and rent a GrandCherokee 4x4 for discovering Island.

Overall excellent experience with the Dacia Duster we rented. Only problem was that we thought the horn was broken when, in fact, we learned after the rental was over that the horn was located on the turn signal stalk, not on the steering wheel. Also, the owners manual was in a different language, so it was difficult to discern some of the warning lights and other controls. Nevertheless, it did not hinder our travel and we were very satisfied with the car and our pickup and return experience.

Great service, smooth pick up from the airport and was able to drop off in parking lot at airport for our early flight out. Would rent again if I go back to Iceland.

Everything went well. The car, a 2016 Suzuki Vitara, was very comfortable and handled himself very well. Company person was very nice. Great service. No complaints.

everything OK

My overall experience with Icerental 4X4 was good, and I was happy with the Suzuki Vitara.

My experince with the cars was great, the service with the Company was good service as expected.

Everything was perfect. From the pick up to the drop off at the airport. I would certainly recommand Icerental 4x4 to any of my friends or family who would like to explore Iceland!

Thank you for make our trip sch a nice ride!

Thank you for all the arrangements, the car was perfect for travelling on both the tarmac and gravel tracks. We were met from our flight and transferred to office & car very smoothly. Everything was clearly explained and off we went. We chose to collect the car at the airport and drop it off in central Reykjavik, which suited perfectly and the whole operation was painless - just as it should be! Best wishes.

We chose Icerental 4x4 because we read good reviews and the price was considerably less than the rental companies at the airport. Overall great experience during our four days in Iceland. Representative picked us up at the airport on time and took us to the office, where the vehicle was ready to go. We opted for additional insurance that covered everything except the undercarriage, and the doors being blown off by wind. We never used the included GPS, because we had all the maps loaded to our phone in advance. Car worked great during the entire trip and they were quick getting us back to the airport when we returned. Would definitely recommend to others looking to rent during their stay!

They were great. There was a problem with our initial cars brakes so they gave us an upgrade, no questions asked!

perfect, our car was quite old but I think it was totally ok for the price we payed! Our experience with the car and the car rental was 100/. positive!

The service was really good! They picked us up at the airport and explained us the car and everything and when we returned the car they drove us to our hotel. Super friendly staff!

The pickup and drop off were easy, and the vehicle was fantastic in snow and very comfortable. Couldn't have asked for a better experience!

We had an great experience with Icerental 4x4. Any questions I had were answered promptly by both phone and email. The car was ready and as advertised. Additionally, I've heard horror stories about car rental in Iceland. We had no issue and no hassle returning the car. I felt like I totally understood the rental process and what insurances were available to me. As an added bonus, the agent on duty when we returned the car made sure we had a speedy return back to the terminal. I highly recommend this company. If you are nervous about the company not being entirely on site at the airport, don't be. They are very prompt and easy to contact should you have an issue.

Icerental 4x4 was a great choice. Competitive prices relative to other alternatives and new car models. We rented the Toyota Rav4 and it was brand new. Great choice when doing the full circle as several parts of East and North Iceland are still covered in snow and ice in April.
The only downside was the fuel consumption of the car, a bit excessive, but we felt safe all the time and in all road conditions. Free sat nav included in the price and unlimited km.

We were due to be picked up from the airport at 10 am by a Icerental agent, 10 came and went and no one from Icerental showed up, 11 am came and went still no show. Finally an agent from Icerental turned up at the airport, when I spoke to him I found out that he was not here to pick us up but a different family and he did not have room in his van for both parties and would have to come back for us. At 11-30 am a different icerental agent turned up to take use to pickup our car. An hour and a half after our due pickup time. The Suzuki was not the best looking car I have rented and had a number of battle scars from the Iceland roads already. However we accepted the car as it was, The staff at Icerental were very friendly and we set of on our Iceland adventure. After the first day we had only been travelling along Route 1 and a small sections of the plastic trim from the bottom of the wing had fallen of the car. We also discovered that the hand brake was not very good and the car had to be parked in gear to stop it rolling away. This is not the end of the sorry tail, on the Friday we drove to the Snaefellsjokull Nation park to see the Lava cave. On our return the clutch on the car totally failed just outside Arnarstapi and we were stranded for 3 hours on the side of the road until Icerental could bring us a replacement car. I appreciate the 3 hours is the time it takes to drive from Reykjayvik to our location, The guy who brought the new car a Hyundai 4x4 Automatic was again a very friendly chap and we were once more on our way. The Hyundai was a much nicer car than the Suzuki we drove back to our apartment in Reykjayvik no problems. Parked the car outside our apartment when I opened the drivers door to get out of the Hyundai a large section of trim fell of the door, we all just looked in disbelief and the end of a perfect day. In conclusion I found the staff at Icerental to be very friendly, but I feel that the quality of their cars let them down badly, I don't think I will be using them again.

We had the BEST experience with Northbound. For starters, the staff at the car pickup were friendly, helpful, and honest. They were there to pick us up at the airport when we arrived and drive us to the car rental facility (quick drive) which was so appreciated after our long flight. It is such a pain when you have to call the company and wait for them to arrive, so it was great that they were already there when we landed. The check-in process was easy too. Additionally, the car came with a GPS, which was included in the already low price so that was awesome as well. We rented an SUV and had no problems with it at all, even in cases of high wind and a little snow/sleet. The car handled smoothly and we felt safe for the entire week. I would choose Northbound over any other car rental company one million times over, and I will definitely be recommending it to all of my friends and family that plan to visit Iceland in the future.

good

Everything was just great : good car, good people, great service and an astonihing country discovered.

Icerental was the cheapest option I found for an SUV for Iceland and they were so easy to deal with. They were communicative when I had questions about the rental and the vehicle itself, responding within 24 hours and sometimes even within the hour.

We had a great experience - from when they picked us up from the airport, to our vehicle pick up process all the way to returning the vehicle.

We had absolutely no issues and I would go with Icerental 4x4 again if I were to go back to Iceland.

We had a new Toyota RAV4 and it was absolutely brilliant, really nice to drive and very economical. There were 4 of us travelling and we each had a large suitcase and a rucksack, this vehicle easily fitted all of our luggage in and had room to spare. We did half of the island from south west to south east, drove on non tarmac roads and also drove up a mountain track - the RAV4 handled really well and we all felt safe. The chap at Icerental was very helpful and even pointed out some slight damage to the wheel trim before we set off and advised us to take photos all around the car. I would definitely use Icerental again, they met us at the airport and dropped us back there too, all super convenient.

We rented a Dacia Duster from Icerental 4x4. The pick up and drop off were easy and went smoothly and the car was quite adequate for our week long trip through the South West of Iceland.

This was the first time I have ever rented a vehicle, and the whole process was great.

From the whole rental process online to the pickup to the return, everything went smoothly and better than I could have ever imagined.

I basically looked for a 4x4 fit for four adults. And found this Suzuki Vitara. I also saw that this was the cheapest site I could find for it.

When I landed at the airport, there was a person waiting at the arrivals with a sign that said "Icerental 4x4". He drove us and another party to their car rental station at 4 AM.

It took only about 30 minutes for us to get the vehicle because there was one other party there before us picking up a car.

We signed some papers and got the keys and got the car. The car had some minor damages. Dents/scratches/missing fog light/small crack in window. However, everything else was great. We didn't have any issues except for the radar sensors (the thing where the car beeps to tell you how close you are to the front or rear). At some point .... it actually malfunctioned on a single pass bridge and automatically braked. I am not sure how safe it is in that sense ....

The car came free with a gps and a rear view camera. It did very well driving through the snow and gravel roads.

The trunk was fairly large. It fit 4 suitcases and 4 backpacks.

My only issue with the car was the faulty radar sensors and the color wasn't that appealing. In addition, the windows did not seem to be sealed tightly. There seemed to be wind coming in through the back windows although they were shut.

The return process was very smooth. We drove the vehicle back to the place we picked it up, and the car was quickly inspected. Since our suitcases and stuff were already in the car, they simply drove us to the airport in the car so we didn't have to move everything to the shuttle.

It was an awesome trip! I do not regret choosing the Suzuki Vitara. It was great for the price we paid (~$700 USD for 10 days for 4 people)

We were met on time for our flight and we were taken straight to the office. No hard selling for 'extras' and we were handed the keys without any fuss. We were offered any help we wanted with the car and then allowed on our way.
No issues at all with the vehicle and happy that we would have been given help if needed if anything had gone wrong.
Unusually offered a Sat Nav without extra cost which was a bonus.
We used Enterprise last time and would recommend using this company instead. Happy customers, thanks!

Really pleased with the car and the service from the team! Will use again of we come back to Iceland!

Nice pick-up, pleasant handling - although my error book, super explanation for danger ... gladly again, dear greetings deaf tourist from austria

The car was in excellent condition (except that the child lock on one door was jammed, so it could only be opened from the outside), and performed perfectly. Dealing with pickup and drop-off was very easy - but when you pick it up, record the location of the agency; the GPS doesn't know the street it's on, so finding your way back without a landmark is a little difficult (we had to resort to Google Maps on a phone).

great experience
the pick up service at and to the airport was perfect

Everything was great. We had no problems and the car was exactly as described when I had booked it. They were also able to pick us up at the airport even though we arrived on a very early flight. Overall, good service and no issues.

Great service. Met us at the airport on time , Drove us to their office (about 5 min) and we had the car right away. On the way back we were running late for our flight and they made sure to get us there right away without waiting for the next ride( about 15-20 min). We would highly recommend them due to their prices and good service.

hi .
The service received fron Icerental 4x4 was punctual and perfect.
The car was comfortable, reliable and easy driving.
The people at recepion ad at the desk was very helpfull and efficient
thank a lot

Nice service! Didn't have any problems. The pick-up and drop-off of the car were smooth. Subaru Forester 2007 was in a good shape. Highly recommend "Icerental 4x4".

This car was fantastic as we needed a 4x4 for the snow in Iceland.
The staff were great, so helpful and the service was fantastic.
I would definitely recommend Northbound again and what's even better is they were cheaper than their competetors.

Lovely bunch of people. Thanks Northbound!

Very good experience.
People at Icerental 4x4 are very professionals. They gave us some important hints that save us time and money. No problem with the car, on every surface.

Everything was fine ! Next time you can count on me again! I recommend as a reliable and cheap! Thank you

Excellent

Our car rental experience with Iceland 4x4 was overall outstanding. All aspects regarding our rental went off without a hitch-we were picked up on time , the car was exactly as booked and performed great (glad we had 4 wheel drive and studded tires for the snow and ice we encountered). Drop off went well- a little hectic as a number of customers were returning at the same time but the personnel adapted to the situation and got all of us to the airport on time-they were friendly and courteous throughout our contacts.I will rent with them again when we return to this beautiful country to explore the other half of the island we missed on this trip.

Only down side was the rental pick up and drop off facility was a little rough and spartan in condition but if this keeps the rental price down I'll live with it.

Happy I chose booking through Northbound-great website for price comparison, enjoyed the informative and entertaining blog and Iceland 101 Handbook.Northbound had good reviews, good pricing, and seemed trustworthy but ultimately I'm glad I chose Northbound because their support and response time to any question I had was outstanding.

In november we rent your 4x4 to travel to the south of Iceland. We planed to travel by our own and enjoy the beautiful country. We also traveled "off-road" - for German condition :) - the hole trip we felt comfortable and save in your car!

Thanks for everything!
We also want to visit Iceland in the summer - and we know where we get the rental car!

I booked the car rental through Northbound. They provided the great services and response to my questions so quick. The provided information of the cars and terms and condition of each rental companies are exactly the same as the companies provided on their own website. Moreover, the price of Northbound is a little bit cheaper when I book directly through the company's websites.

Straightforward & no fuss rental, quick to respond to a change in vehicle following my initial booking. Helpful advice regarding the various insurance options & efficient turnaround in getting us to & from the airport on arrival & departure.

We like the crew working at Icerental 4x4 and the service they provided, we didn't have any issues with Toyota RAV4, great SUV and good milage for the ring road trip and a few gravel roads we needed to take to some major attraction sites. Enough space for 3 of us.

I was very happy with the vehicle and the service I received from Icerental 4x4 via Northbound.
The Duster was a great choice, and we buzzed all over with very little trouble. We had a little trouble, understanding where to connect at the airport when we landed (was the middle of the night to our bodies) but after understanding where the meeting place is-- they came promptly and we had no trouble after that. The guys are friendly, and helpful. It's a good, solid company that do what they say they will do. We bought the extra insurance- which I recommend. We loved the vehicle, and had no troubles. I would do it all over again the same way.

Hi, our experience with Icerental 4x4 was very good. Thank you
Davide and friends

We were a group of 12 people and rented 3 Dacia Dusters. The cars were new and totally in line with their descriptions by the Co.
We received an excellent support from Runar Thor even when we were still planning our journey, and would like to thank him dearly for all the efforts he put into making sure our trip went smoothly. Thanks for this!

Everyone on staff was very congenial and professional - took care of us even though our plane had a flat and came in late. The vehicle was perfect. Small SUV crossover brand new with great STUDDED winter tires. We were there in February so still winter and did have some icy patches but didn't have any problems.

We received the car we were promised (Toyota RAV4) during the booking. The car was clean, low mileage, no issues. Quite comfortable for 5 adults. Enough space at the back, no transmission bump in the middle, rear seats recline. Picked up and dropped at the airport as promised. Would recommend to others.

Overall, we had a great experience using Northbound for our vehicle rental during our visit to Iceland. The price was comparably the best we could find while still providing all of the protections and amenities we needed. The rental process with Icerental 4x4 was smooth. They picked us up at the airport and delivered us to their facility in Keflavik, walked us through the checkout process and gave us some excellent driving tips. When we returned the vehicle, the process was just as smooth and we were delivered to the airport without any hassle.

Icerental 4x4 has a great customer service and we got an all time reliable car!
No problems at all and everything for a great price.

Absolutely perfect. Great communication, really friendly, very professional, brilliant car. Best car rental company i've ever experienced. Highly recommended.

Very good service, we happened to be collecting the car on Sunday 26th Feb when 50 cm of snow had fallen overnight.
Icerental called and collected us from the hotel, they had dug the Vitara out of the show and warmed it up.
We ventured off and had no issues despite the extreme conditions.
All round excellent service and the vehicle was very good even on the icy/snowy roads.

Our experience with Icerental 4x4 and Northbound was superb! Before I even got to Iceland I had to make some changes to the reservation and they were on it immediately, very respnsive to my needs! Once I arrived in Reykjavik, the staff were very helpful, there to pick me up at the airport and take me to the office, right away. They were friendly and knowledgable with any questions, and the car was excellent. We drove the Ring Road in winter and though people don't recommend it, it was smooth sailing in the Vitara. Thanks guys!

Great service and car. Will rent again in the future if we are going to Iceland.

I had a great experience with Northbound and Icerental. The gentleman was not at the airport exit because he had to drive another customer, but when I called he assured me he would be right back (it took him only about 10 minutes to arrive). Very prompt service. The rental spot is just 5-6 minutes down the road. It was very easy to get everything signed and situated. We had rented a Dodge durango, but they did not have one so they upgraded us to a bigger Nissan Patrol with a top basket for our extra bag free of charge. It was a great experience overall and the price was fantastic. Would highly recommend and will definitely rebook with them in the future.

Icerental 4X4 met us at the airport as promised and following a very short transfer we were soon in our Grand Cherokee. Whilst not new the vehicle had good tyres and ran well.
We were glad to have such a vehicle on the Sunday following the highest snowfall in Iceland since 1931. I would definitely recommend to anyone looking for a good value vehicle.
In fact my daughter is visiting in June and will book with Icerental 4x4

Everything went well from our arrival to our departure. Friendly staff, good condition vehicle, and nice price. The perfect rental choice! I hope we can return to Iceland soon. Thanks a lot, cheers!

We had a great experience with IceRental 4x4. Airport pick up was easy, the staff was friendly and 4x4 car took us all of the southern coast easily. We loved it! Their instructions and guidance were very helpful. And when the unfortunate event happened that we got stuck in black since, they quickly dispatched someone to tow us out!

It was great! It was very easy to find them at the airport. We got shuttled to their facility to pick up the car. The paperwork was fast and easy. When we returned the car, they shuttled us back to the airport. Didn't have to wait long. The car was okay. Can be better, but we did pay for that.

everything was fine, the customer support was polite and very responsive.

My experience with Northbound was excellent - we ended up with an upgrade to a larger SUV which ended up being a godsend because we had a lot more stuff to haul around the island than we thought.

I have been to Iceland more than a dozen times and my rental from Icerental 4x4 was the easiest, smoothest, best car rental I have had. The car was without problem, the staff was friendly and helpful, and the whole process was ideal. I will definitely use them again and again.

The car was great and the price, too. We had a really good time and I can totally recommend the northbound Company. Everyone was friendly and we had no comlications.

Everything with our car rental was great.

It was a great experience. The car was in really good shape despite the age and definitively suited our needs. We did not have any problem with it and the attention from Northbound personnel was great.

Excellent. Very easy to book.

Efficient airport pickup and return, kind and friendly staff. Good price and great experience

We had an outstanding experience using Northbound Icerental 4x4 during our trip to Iceland. Runar was incredibly helpful and provided us with a great to-do list upon visiting the country. The vehicle was great in the winter weather, and the pick-up process was seamless. I would strongly recommend this company to anyone visiting Iceland on vacation.

Excellent! Everything about the whole experience was positive and I would not hesitate to use Northbound again. They were truly a pleasure to do business with!

The guys at Icerental 4x4 were friendly and helpful as were the support team at NorthBound. Best price and very happy with the booking and holiday!

Excellent, from 1st pick-up to drop off. Very professional yet easy going people to work with

The Suzuki Vitara 4x4 was great on gas, clean and was fun to drive. the studded tires made driving around Iceland very nice.

Great service and very friendly and helpful staff. Highly recommended.

The two guys that helped us at Icerental were prompt in meeting us (even at 5am at the airport), super friendly, and all around great to work with. Our car was very nice considering it was 9 years old. Window had some trouble rolling down, but otherwise no issues. Highly recommended!

Great service! So grateful they advise me to take the premium insurance package due to accident prone in winter. When I had a car accident, they took care of everything smoothly.

We hired a Suzuki Vitara for 5 days when visiting in early December. We found the car to be is great condition, in fact we were presented with a model better than we expected. And the service provided by Northbound couldn't have been better. All round easy and enjoyable experience.

Our Jimny from Icerental 4x4 was great. We recommend that rental car company!

They were very good, the only problem was of my own doing - the door blew open in strong wind, something I should have known from experience could happen. The door was damaged, and this type of damage is not covered by insurance (something I was aware of beforehand), and it was quite expensive to fix but not as bad as I feared and the owner and staff were very sympathetic. But we warned! This type of damage is extremely common - an old trick that I'd forgotten, but is very simple to follow: In strong winds, always try to park facing the wind direction!

We came in Iceland in December and we had rent a little 4X4 Jimny, perfect for two person! A person came in the airport for welcome us and after we let the car in the airport for the departure. If we will come back for the summer we will rent the same 4x4 at Northbound!
Thank you for everything!
Mélanie & Guilhem (French people)

We had a great experience.
Short story:
- Arrival gate greeting/airport pick up
- Short (5 minute) drive to office/hire car
- Friendly staff
- No fuss
- Affordable
- Information: useful driving/weather/safety/tourist tips provided
- Drop off: we could leave the car at the airport due to our early departure

Longer story:
- We were met at the airport arrival gates (at 1am!) and taken to the office where the car was located (5 minute drive) where we were advised on the best weather and road condition sources to use while travelling Iceland and on how to drive in snowy conditions (my first time).
- We were provided with studded snow tyres
- Our bags were loaded into the hire car for us
- Everything was quick and easy - we spent about 15 minutes at the office
- No issues with the car during our trip - the 2017 model Dacia Duster we had was fine going over 20cm deep snow and icy roads
- We needed to be at the airport at 6 am so were able to leave the car at the long term parking lot (P3)

On Northbound:
Great customer service - all my many questions about car requirements and driving conditions in Iceland during winter were answered honestly and quickly. Also the prices are competitive.

Our experience with Northbound was excellent. The website is easy to use, and we were able to rent a 4x4 much cheaper than other global rental companies. The Suzuki provided was a very fun ride. Perfect for traveling Iceland during the winter weather! The staff were so friendly, and the customer service was superb. They offered to pick us up from our hotel, and provided great advice regarding travel spots and travel conditions. They were very easy-going with the car return, and did not charge us additional fees, though we returned the car a few hours late. I would definitely use Northbound again!

Excellent! From the airport pickup to the dropoff, we couldn't be more pleased. The Honda CR-V with studded snow tires was absolutely the best.

Great and easy!!

Fantastic, no issues.

Our experience with Northbound was great! Although we had some difficulties finding the agent when we first arrived at the airport as there were so many agents from different rental companies there, it wasn't a huge issue. The staff were really friendly and helpful, and provided us with useful information for our trip as well. The car was a bit old but was surprisingly really smooth. It served us really well throughout the trip. Would definitely recommend it to others.

We had great time in Iceland. Wheatger wasn't really nice but we did a good choice by using your 4x4 car. It was snowing all day our first day in Iceland but that wasn't problem for our trip. You have a very good service and we will come again on Iceland and chose your car.

Great service! Very polite and helpful. They came to pick us up at the airport and when we returned the car they brought us back to the airport. No complains.

I was very satisfied with my Car Rental experience with Icerental 4 x 4. The booking process was very simple, they collected me from the Airport as arranged and the car was ready when I arrived at the offices a few minutes drive from Keflavik. I rented a Suzuki Vitara which was in good condition and I never had any problems with it during the 4 days of driving. I would have liked a USB port, but I guess other vehicles do have them and I should have made sure before booking.
I intend to return to Iceland in the summer of '17 and will have no hesitation in booking again from Icerental 4x4. The service was excellent from the staff who were very helpful and in my experience, I would definitely recommend them to other travellers. Thank you and I look forward to seeing you in the summer. Dean

Excellent. Great service from start to finish !

Excellent experience, great customer service! We had a nice time driving around Iceland and had no issues with the car. The rental office in Reykjavik was easy to find.

Great, easy rental experience. Booked very last minute but arrived at airport to meet nice staff member who took us to the offices 5 minutes away. Straightforward, no nonsense contract setup and off we went after quick extreme weather brief. Would definitely recommend and use again.

Hello everyone,
We have spent our holidays in Iceland for nine days at the beginning of November 2016. We rented a Hyundai Tucson for eight of those days. The car was from 2008 and worked very well. We made a round-trip of about 2400 km. We could drive any road in Iceland without any problems.

Before the rental we could take pictures all around the car so that any scratch or whatever was documented. We got papers/ copies of the car conditions. When we brought the car back, they didn't even check the car. I think the reason for that is that the car was from 2008 and already had some scratches etc. We could call when we had trouble with the car. One day the car didn't want to start. There must me light switched on during the night. We called but solved the problem by ourselves. We contacted neighbours to help us. They did. Everywhere you go, you can contact the icelandic people. But we have been there in the off-season. If you go there when it is busy, it might be different.
Another advice: Do check the functions like windscreen wipers as well as scratches all around and on the roof of the car.

Overall the rental went as well as our whole iceland-trip. I highly recommend Icerental 4x4. They have the best prices and it works very well. Before our rental we read some comments and recommendations here. It helped. I hope that I can contribute to your decision.
Enjoy!

There was a bit of a miscommunication when we arrived but it was fixed promptly - we had changed the date of pick up a couple months prior to our travels, and apparently Icerental 4x4 hadn't been notified of this. However, after waiting a while for our car to be dropped off we called Northbound to check on the status and they quickly remedied the situation. Other than this small hiccup, we couldn't have been happier. Northbound's customer service was great - I had communicated with them via email a few times prior to traveling and they always got back to me within the hour. The people I spoke with were very pleasant. Overall, we were pleased with the Jimny (especially the price, which was MUCH cheaper than other rental companies!). I would definitely go through Northbound again.

These guys were great, very accommodating to my changing plans. The price i got for a 4x4 was the best I could find. And they guys were fun to talk to on the way to and from the airport

We had a very early morning arrival. Traveling tired is never fun and often stressful. The experience with both Northbound (super simple booking and great communication) and Icerental4x4 (on time and super efficient getting us on the road without delay) was awesome. Thanks to both of you for making renting a car for a long trip, just great !!