We had a great time in Iceland and the car was excellent! We would definitely recommend Icerental 4x4 to anyone wanting a nice 4x4 for the whole ring road. The only thing to be improved would be communication about pick up and drop off but overall a great experience.

The Suzuki was great, and the staff at Icerental4x4 are first class. Much better experience than I've had at many major rental companies - which I attribute to their more start-up, entrepreneurial hustle to do the right thing. They picked up my family at KEF, drove us to their small but convenient space nearby, processed some paperwork and we were on our way. Friendly, clean and knowledgeable - and very hard working guys as well, ensuring everyone got to and from quickly. The car was virtually brand new, and worked perfectly holding all 5 members of my family (yes, in a Suzuki). Drove it all around southern Iceland with no issues. GPS was easy to use and follow. Gas mileage was also good. Highly recommend these guys.

Great service as before. Will use again next time we are in Iceland!

Thanks!

My experience renting a car with Icerental4x4 through Northbound was absolutely perfect!! Northbound is a ver useful page where you can compare all the rental cars and prices!

I finally decided Icerental 4x4 for their price but my surprise was that not only the price was the best, also the service and car!!! They gave me a brand new Suzuki Vitara (only 2 months old, with 23,000km) whihc was just perfect: big, nice, comfortable, with incorporated GPS, bluetooth, 2 USB to charge the cellphones... The owners were also very friendly and helfulp! Upond arrival (our flight arrived very late at night) they were waiting for us to pick up the car, explained us everything abour roads and insurances, gave us some Icelandic tips and... gave us a free extra driver!!! :)

Im really very happy with our choice of using Northbound and Icerental 4x4!! I truly recommend everyone to follow my choice! ;)

The process of renting from Icerental was really seamless and hassle free. The friendly representative picked us up from the airport at 1 am and we were promptly handed the car with all the necessary documentation and instructions. The car was what was promised. No surprises there! On our return, it was again very smooth and hassle free and we were promptly dropped at the airport.
I would 100% recommend Icerental to anyone looking to rent a car in Iceland with maximum value for money. Also, I would recommend the highly professional Northbound for anyone looking for a one stop shop for their travel through Iceland.

Excellent. Great service from start to finish !

I was very satisfied with my Car Rental experience with Icerental 4 x 4. The booking process was very simple, they collected me from the Airport as arranged and the car was ready when I arrived at the offices a few minutes drive from Keflavik. I rented a Suzuki Vitara which was in good condition and I never had any problems with it during the 4 days of driving. I would have liked a USB port, but I guess other vehicles do have them and I should have made sure before booking.
I intend to return to Iceland in the summer of '17 and will have no hesitation in booking again from Icerental 4x4. The service was excellent from the staff who were very helpful and in my experience, I would definitely recommend them to other travellers. Thank you and I look forward to seeing you in the summer. Dean

The Suzuki Vitara 4x4 was great on gas, clean and was fun to drive. the studded tires made driving around Iceland very nice.

Everything with our car rental was great.

Great service and car. Will rent again in the future if we are going to Iceland.

Our experience with Icerental 4x4 and Northbound was superb! Before I even got to Iceland I had to make some changes to the reservation and they were on it immediately, very respnsive to my needs! Once I arrived in Reykjavik, the staff were very helpful, there to pick me up at the airport and take me to the office, right away. They were friendly and knowledgable with any questions, and the car was excellent. We drove the Ring Road in winter and though people don't recommend it, it was smooth sailing in the Vitara. Thanks guys!

Overall, we had a great experience using Northbound for our vehicle rental during our visit to Iceland. The price was comparably the best we could find while still providing all of the protections and amenities we needed. The rental process with Icerental 4x4 was smooth. They picked us up at the airport and delivered us to their facility in Keflavik, walked us through the checkout process and gave us some excellent driving tips. When we returned the vehicle, the process was just as smooth and we were delivered to the airport without any hassle.

Everyone on staff was very congenial and professional - took care of us even though our plane had a flat and came in late. The vehicle was perfect. Small SUV crossover brand new with great STUDDED winter tires. We were there in February so still winter and did have some icy patches but didn't have any problems.

Straightforward & no fuss rental, quick to respond to a change in vehicle following my initial booking. Helpful advice regarding the various insurance options & efficient turnaround in getting us to & from the airport on arrival & departure.

Excellent

Everything was fine ! Next time you can count on me again! I recommend as a reliable and cheap! Thank you

This car was fantastic as we needed a 4x4 for the snow in Iceland.
The staff were great, so helpful and the service was fantastic.
I would definitely recommend Northbound again and what's even better is they were cheaper than their competetors.

Lovely bunch of people. Thanks Northbound!

Great service. Met us at the airport on time , Drove us to their office (about 5 min) and we had the car right away. On the way back we were running late for our flight and they made sure to get us there right away without waiting for the next ride( about 15-20 min). We would highly recommend them due to their prices and good service.

We were met on time for our flight and we were taken straight to the office. No hard selling for 'extras' and we were handed the keys without any fuss. We were offered any help we wanted with the car and then allowed on our way.
No issues at all with the vehicle and happy that we would have been given help if needed if anything had gone wrong.
Unusually offered a Sat Nav without extra cost which was a bonus.
We used Enterprise last time and would recommend using this company instead. Happy customers, thanks!

This was the first time I have ever rented a vehicle, and the whole process was great.

From the whole rental process online to the pickup to the return, everything went smoothly and better than I could have ever imagined.

I basically looked for a 4x4 fit for four adults. And found this Suzuki Vitara. I also saw that this was the cheapest site I could find for it.

When I landed at the airport, there was a person waiting at the arrivals with a sign that said "Icerental 4x4". He drove us and another party to their car rental station at 4 AM.

It took only about 30 minutes for us to get the vehicle because there was one other party there before us picking up a car.

We signed some papers and got the keys and got the car. The car had some minor damages. Dents/scratches/missing fog light/small crack in window. However, everything else was great. We didn't have any issues except for the radar sensors (the thing where the car beeps to tell you how close you are to the front or rear). At some point .... it actually malfunctioned on a single pass bridge and automatically braked. I am not sure how safe it is in that sense ....

The car came free with a gps and a rear view camera. It did very well driving through the snow and gravel roads.

The trunk was fairly large. It fit 4 suitcases and 4 backpacks.

My only issue with the car was the faulty radar sensors and the color wasn't that appealing. In addition, the windows did not seem to be sealed tightly. There seemed to be wind coming in through the back windows although they were shut.

The return process was very smooth. We drove the vehicle back to the place we picked it up, and the car was quickly inspected. Since our suitcases and stuff were already in the car, they simply drove us to the airport in the car so we didn't have to move everything to the shuttle.

It was an awesome trip! I do not regret choosing the Suzuki Vitara. It was great for the price we paid (~$700 USD for 10 days for 4 people)

Everything was just great : good car, good people, great service and an astonihing country discovered.

good

We had an great experience with Icerental 4x4. Any questions I had were answered promptly by both phone and email. The car was ready and as advertised. Additionally, I've heard horror stories about car rental in Iceland. We had no issue and no hassle returning the car. I felt like I totally understood the rental process and what insurances were available to me. As an added bonus, the agent on duty when we returned the car made sure we had a speedy return back to the terminal. I highly recommend this company. If you are nervous about the company not being entirely on site at the airport, don't be. They are very prompt and easy to contact should you have an issue.

We had a great experience with Northbound on our week-long trip to Iceland this January. Our Suzuki was roomy and comfortable on our drives each day as we tried to see as many places as possible. I can't wait to come back to Iceland, and when I do, I'll rent my car again through Northbound. Thanks guys!

Compeltely seamless. Highly recommend.

Pickup was late because they were busy. The car itself drove fine but had some minor previously unmentioned issues (some difficulty closing door and backlight falls when closing trunk). So far we didn't get charged for the unmentioned issues above so other than that that it was great and we enjoyed it.

My experience with Icerental 4X4 was great. Picking up the car was easy in Reykjavik and the person who helped me fill out the paperwork was professional and very easy to deal with. (Sorry I forgot his name) I had to change my pickup location and drop off time during our trip and Icerental helped me very quickly, both by email and phone. The drop off was a bit hard to find, but once found the people there were excellent and drove us to the airport immediately. Outstanding customer service! I will absolutely recommend Icerental 4X4 to friends. Thank you.

Very good, worked out nicely for four of us with lots of luggage. Ice rental 4x4 was at the airport to greet us, then drove us to their office to pick up the car. No issues upon return.

My friend and I rented three Suzuki Vitara for two weeks. It was a great journey. Thank you.

Great experience with ice rental 4x4. The staff is helpful and nice & they give you all information to make your experience better. Car was clean and Yo to standard.

Just fine. Easy car and right for the Ring Road Trip plus some interior excursions.

Excellent. Nice car and good service. Best way to explore Iceland. Although 4X4 may not have been necessary, it gives much better stability on the gravel roads. The only thing I would suggest is better directions to the offices at Reykjavik and Keflavik. We had trouble finding both.

We had a great time driving around iceland with the Suzuki Vitara from Icerental 4x4. The service and support were very good. And their price is very reasinable.

Great experience! A rental agent met us at the airport and drove us to their rental office which is located just off the airport property. The rental agent carefully reviewed the rental agreement including all of the insurance options that we selected, and carefully explained things that were not covered like wind etc. The car was clean and well maintained. We called when we were on our way back to the rental office to drop off the vehicle, the rental agent was waiting to check in our SUV and they had a van waiting to take us to the airport terminal.

Great and simple online renting experience. Amazing customer service and amazing staff. They were very friendly and had great knowledge.

Excellent. Rapid check -in and out . Car was fine with no problems . When we were checking in the guys left it running to warm it up, we drove off and when we got to the destination we didn't know where they had put the key fob! A quick phone call resolved that ! We would certainly recommend Icerentalm4x4.

I was a little nervous when I saw a paper in plastic as their sign. I thought for sure we were scammed. But we were not. Hans was very nice and helpful. Our car was awesome for the ice and snow. Had a little hard time finding the drop off location near the airport because I must have forgotten that Hans told us to just press "home" on the GPS. So the address on the invoice was not correct. Made us worried we would miss our flight as we drove around looking for it. We made our flight just fine and the driver (from Mexico) was just great! Thank you so much!

Icerental 4x4 were a pleasure to deal with. The car was fantastic and helped us see the south of Iceland. The process was easy and uneventful. Very highly recommended.

Great!

My experience with Icerental 4x4 was absolutely amazing. The rental filled my expectations perfectly. We were only able to truly survive the entire week in Iceland, due to our vehicle. The vehicle was well equipped and helped us get through the extreme winter conditions that we encountered throughout the entire week. I'm extremely grateful for the vehicle and absolutely would rent from them again during future visits that we hope to have. Thanks so much!!!

Everything about our Suzuki Vitara was as expected. On our way back we stupidly assumed Icerental's office was in the airport, which it was not. It's not too far from the airport, though, so we still made it there on time and were also given a ride to the airport. In the winter when it has snowed a lot it might be a bit difficult to find and drive up to, because it is in the middle of an industrial area with narrow and unploughed streets, so my tip is to give yourself plenty of time to return the car.

My experience with Icerental 4X4 was great! They were there for my very early pick-up at the airport, quickly delivered me to their offices where I was able to pick up my Suzuki Vitara. The agents were professional, polite, and answered all of my questions. The Suzuki I rented was great - good handling on the roads, both highway and gravel. I was glad I got this model as I had no trouble with the notorious wind I had heard about. Car handled well the whole trip, and had plenty of room for all of our outdoor gear. Returning the car was easy, and I made it back to the airport with plenty of time for my flight. Kudos to the staff for making this rental experience a breeze!

We got a Suzuki Grand Vitara since the one we booked wasn't available at the moment. And for some reason they couldn't find our booking document when we returned the car. Luckily we still had the copy with us so it got sorted out quickly. Other than that, everything went pretty well throughout the whole journey. The staff were nice and the car worked fine. We might choose Icerental 4x4 again next time we travel to Iceland.

I had a great rental experience with Northbound. My wife and I were picked up at the Reykjavík airport then to the Northbound office to pick up the rental vehicle. The paperwork was straightforward as I did the reservation online. At the time I actually sat inside the vehicle it snowed a little bit so I had to check the tires and windshield wipers just to make sure the vehicle would not give me any problems along the way. The vehicle was great, it’s Suzuki Vitara Allgrip, so I’m even thinking of getting one myself since it’s mountain tested on different weather situations. It’s an amazing vacation because the vehicle brought us to some of the most beautiful spots in Iceland. Thank you Northbound and thank you Runar.

I was very pleased. The shuttle driver was there to meet us when we landed. The car was in good shape and handled well on gravel roads. And this was much less expensive than the larger car rental companies.

Great!

The process was easy and efficient for the most part! Our rental was able to get us everywhere we needed.

Loved the car. Had no problems with the agency or the car. No complaints here.

Great, no complaints.

The staffs were kind and my car had never been troubled.

Our Suzuki was perfect for our family of 4, enough room for all our bags, plenty of room for the kids in the back seat, the car was clean and reliable, especially when went a little bit off road and on the gravel roads. Loved the driving experience in Iceland. Good on gas too...

My boyfriend & I enjoyed renting our Vitara in Iceland . An SUV is perfect for the terrain here. Picking up the vehicle was seemless! The reps were professional, friendly, & timely. Dropping off our car was easy too, although a busier time of day. We were shuttled within 20 minutes to the airport. Great experience . Thank you

Great company. I don't know how I would have fought/disputed my charges with local Iceland company if not for Northbound. Liam at NB was extremely help and patient in understanding the issues and was able to refund some charges and provide detailed explain for the rest of the charges. Definitely very pleased with the experience

It was very good. We had no issue with pickup and drop off. Certainly would use your company again.

We had a great experience. Our flight got delayed & I emailed & they were there to pick us up at the new time with no issues!

Super nice service og good cars for icelandic roadtrips.

I really liked our Suzuki Grand Vitara (with GPS) that we rented from Icerental. A rep from the company met us at the airport and drove us to the off-site rental office and had us on our way very quickly. There was an undocumented chip in the windshield that we noticed before departing and that was quickly noted on paperwork. Returned vehicle and was immediately transported to the airport. Very easy process. Very comfortable vehicle. We needed the 4x4 in a couple of situations.

Excellent. Vehicle was precisely as advertised and was in good condition, handled roads well. Our drop off was very efficient and we waited 0 time to be transferred back to the airport. Unfortunately our pickup was approximately 1 hour later than we had requested however the company was apologetic and made it right by us. We were able to decline CDW as we had been told by northbound that we could so that we could use insurance through our visa. Our questions on the northbound website were answered promptly by a real person.

They have very good prices, getting the car didn't take long and they were very convenient about the check out hours.
One small issue with the car (rear windshield wiper was broken), but it was great otherwise.

Overall good experience with Icerental 4x4. Someone was waiting at the airport for us as soon as we got out to arrivals section of the airport. The car was in good condition and process to pick up and return was quick and easy.

General experience good.
Only suggestion for your company would be to check flight status for arrivals in order that people are met at the airport as our flight was delayed & no one was there to meet us.
If NL COMPANY had not called we would have been in a pickle as we had no cell phone to call. Otherwise no other concerns!

Very good, we had no problems at all, your rental agent even helped with the GPS programing.

Pick up and drop off was good except we had to wait for someone else at the airport who hadn't seen the pick-up sign that the man was holding as they came out of the airport - maybe a bigger,clearer sign may have been helpful. Car met our needs well.

Renting a 4x4 via northbound was very easy. We rented a Suzuki Vitara from Icerental 4x4. The agent met us in the airport arival ( He didnt show up when we showed up at the arrival hall. I had to call the office and then he said he will be there in 5 minutes ). He arrived after 5-10 minutes and took us to their Keflavik office which is only 5 minutes away from the airport. After a few minutes of paperwork we were on our way. The rental experience was very satisfactory. We didnt have any trouble with the car. We got a Vitara which had about 80000 km on it. But the car did well. We took it to some F roads and other gravel roads and it performed really well. I would highly recommend renting a 4x4 in Iceland. On our return, we returned the car to their Keflavik office and they gave us a ride to the airport in their van. I would definitely rent again through Northbound and Icerental 4x4.

The Suzuki Vitara was excellent for our trip. I would recommend to change the windshield wipers since it rained a lot and they were worn out. Also, the cold setting on the air conditioner didn't work, but it wasn't that necessary. The staff at Icerental were very nice both in Reykjavik and Keflavik, making the pick up and drop off easy. We had a GPS included, but some areas weren't updated in the maps, such as the location of gas stations.

Car was clean and in good condition. Had no issue with car at all. The pick up process was also very smooth. One small suggestion/ request is to have drop off timing available 24/7 at least at the airport as most international flights have odd timings for landing and take off.

The staff was attentive and everything worked out smoothly. One thing that could be improved would be your reception at the airport. Since you do not have a booth placed there, you should have someone standing by and waiting for your arrivals beforehand. When I arrived I had to send emails and make expensive international calls until I could reach someone to warn them that I needed to be picked up. A better pick up system would overcome that hassle.

very good

Very positive experience overall. The car was in a reasonable shape, especially the tires. The pickup from the airport was well appreciated, had much worse experience before. Also the easy and quick handover at the rental station was great. had much worse experience as well in the past. The car could have a better / bigger icescratcher and the left hand window had issues to get closed. Anything else pricewise and insurance wise good deal and I will return to you guys. Thanks a lot, keep that going like this. BR Stefan

Our vehicle was reliable and the pick up/drop off procedures went smoothly.

Regarding the car pick-up : the airport shuttle was great (the agency is ca. 10km from KEF), the desk agent comprehensively explained what was covered by the insurances I took and what wasn't, and he was patient while I read throught the contract.
Regarding the car : I booked a Suzuki Vitara which was comfy, nice to drive even on F-roads and gas efficient. The only downsides where that the windshield wipes were almost useless and that the infotainment system wasn't up to date (I couldn't use Android Auto).
Regarding the car return (at 4:30 AM) : I was in a hurry to catch my flight, but once I found the rental agency it only took a few minutes for the agent to check the car and sign a paper attesting that I wasn't liable for any damage.

Overall, good experience, had a little bit of trouble determining the return location. The car was smaller than advertised. For US clients you might consider calling the vehicle I rented a "Crossover" as opposed to an "SUV" given its actual size. Those issues aside, would use Icerental 4x4 again.

We had a wonderful experience with Icerental 4x4 and the car was really good.! We did have a small problem with the front radar sensor of the car but it was never a issue during our vacation. The only thing is, we found it a little difficult to locate the Icerental 4x4 office as it was a little confusing.

Overall, we had a very positive experience with Icerental 4x4. We were longer in baggage collection than expected due to some luggage that proved hard to locate so by the time we reached the lobby of the airport the representative had left. However, a quick phone call to the offices of Icerental 4x4 resolved the situation and 10 minutes later we were on our way to collect our vehicle.
We were not able to hire the Vitara that we had booked, for unknown reasons (although, to be fair, we did not pursue the reasons why), and instead were provided with a Hyundai Santa Fe. The vehicle was in excellent condition and had all of the features of the car that we had booked, so this provided us with no problems.
The vehicle proved ideal for our needs during the 5 days that we used it - coping perfectly well with the roads on the South Coast, the Golden Circle and within Reykjavik itself. We did not need to take it onto any of the more extreme mountainous or off-road conditions, but if we had done so, I would perhaps have felt more comfortable in an older, slightly more battered vehicle! This one looked like it had just come out of the factory!
We returned the vehicle relatively early as we had a morning flight and the polite and efficient icerental 4 x 4 staff were able to quickly and easily return us to the airport.
I would happily use this company again.

Experience was good. First car had issues. They immediately brought us a new car that performed very well!

Everything went smooth and was excellently organized by Northbound co. We rented the car from Icerental 4X4 and it was also great experience. The car, clean and new, was waiting for us in time and after only 15 minutes in the office everything was agreed, we got the keys and our journey could begin. There was no problem with the car at all, so the trip around Iceland was pleasant and comfortable. As we are sure we will come back on Iceland again, will go to Northbound/Icerental 4X4 for sure as well.

I liked the cars, had some advanced features like adaptive cruise control and sports mode etc. Fair pricing as well.

Our experience was great! The car was brand new, well equipped and really good even in F roads! The guy of Icerental 4x4 has been really kind he explained us everything we needed to know about the car and so. Also I have to say that I was very happy with chat service of northbound; they reply promptly and they were always very clear.
Only two things to remark related to pick-up and return car procedure:
- pick-up at the airport (near the airport actually) took a little longer than expected (we had to wait in the arrival hall almost an hour) but ok I understand that it was because of the high season;
- about the return, we had to bring the car to Icerental office despite in our booking were indicated that they would picked up the car from any location in the Reykjavík area. However we agreed that somebody would take us to our hotel once returned the car; unfortunately there was nobody at the office even if we went there before closing time, we tired to call them but nobody answered. So we put the car keys in mail box...and had a walk with our (heavy) luggage..

The car did its job and got us where we needed to go, however it had some issues when automatically turning off and then accelerating. Overall the car rental was a good experience, and very helpful to have the GPS

The car is in good condition even the facilities inside are not enough. Luckily, we did not have any trouble during the trip. The Icerental 4 x4 staff is very nice and helpful.

We rented via northbound Suzuki Vitara with Icerental 4x4 . At first, we received a car that behaved strangely with some weird non-regular disturbing and ongoing noise from the back wheels part. After a few minutes, we decided to return to Icerental 4x4 and request other car. The staff checked the first car and admitted it was truly not in the shape to be rented. Promptly, we got another suzuki vitara instead. The second one was in better shape but window rubber was quite off. Therefore, it was challenging to put the doors window glass easily down and up again - only when being parked and with assistance of another person outside the car. On the other hand, it was only a minor and bearable issue. I understand that July is high season and rentals are extremely busy, but I would expect better maintenance level and service check before the keys are given to a tenant.

We had the Vitara 2016 model rental from Northbound website and the company actually call Icerental 4x4, customers need to take 15-20mins to their parking center to pick up the car, which i guess this is the reason for the company to offer lower price from the another rental company; the car was good and new, GPS system is good enough, We drove tho the whole Iceland for two weeks, no problem at all, if you asking me for improvement, it will be great if we can have full tank when we pick up the car, and pick up customer on time at the airport, all at experience is cool.

Overall is good but, there is some issue happened when we pick up the vehicle. They just give us old model of the vehicle which is not the same vehicle as i booked and we only can change to new model vehicle after we found some issue on old model vehicle.

Breeze booking through northbound. The vehicle worked fine throughout the trip aside from the front right tyre puncturing (split on the sidewall) which was unfortunate. Had to nurse it to our next stop on the space saver. Icerental helped us find the number of local mechanic to get him out on a Sunday morning to replace the tyre which cost ~30,000 Isk (inc callout fee).
Otherwise everything was fine and easy.

good...staff are nice

The car got us to places, so no complaints there. However, it's very light though, so when there are strong winds (as there often are in Iceland, you can definitely feel the car shaking at high speeds). When we charged our phones or plugged an external battery pack in, it did unfortunately, affect the GPS system. As a result, we had to rely on our phone for directions.

Overall the experience was good. We were a bit confused when we landed on how/where we were supposed to be picked up; especially since there are multiple companies that are very similarly named. When we were dropped off the paperwork didn't seem to be in order, and the representative couldn't locate the car that was originally set aside for us, so then all the paperwork needed to be changed to the new vehicle and the poor guy didn't even have printer paper. It was definitely a longer experience and put us a bit more behind schedule than we already had been due to a delayed flight. Despite those small things, the experience went well.

Icerental 4x4 was an easy reservation with a good cancellation policy and overall, great customer service; however, the reason why I give it 4 stars versus 5 is the process when returning the car. It was great they allowed me to return the vehicle to their Reykjavik office instead of their Keflavik office (I was taking a domestic flight out of Reykjavik) but when I went to return the vehicle, there was no agent present at the office. There wasn't any instructions on what to do with the rental. If you can imagine that a customer would be worried to leave a rental car with no one around and no instructions on what to do. I called the office in Keflavik and the agent was very nice, but in the future, it would help if they had some guidance for their customers if that situation were to happen again. Other than that, I had a most positive experience with Icerental 4x4.

Car was fine. Worked well and having the Apple Carplay was great. Should properly disclose insurance charges and/or deposit required if insurance is declined. Asking to put $4,000.00 on my credit card as a security deposit when I declined the insurance coverage is NOT acceptable and I am glad that I did not allow this to happen. This would NEVER happen with a larger car rental company. Need more employees needed when busy. Only 1 person working and 4 of us waiting to get the car and more waiting when we returned the car. Should also explain to driver's the law regarding having to have your lights on all the time. Overall worked out fine, but you need to allow at least 30 minutes when you go to get the car and at least 30 minutes when you go to drop off the car. Not sure I would do this again, as opposed to a larger rental car company. Price was good, car performed well, but really did not like the process of getting the car and dropping off the car. Felt a little intimidated by the way I was treated and the coverage that was being pushed on me when I picked up the car.

ICerental 4x4 delyed to meet us at the appointed time which is 11:00 a.m. for 45 minutes (we landed since 10 a.m.and picked up baggages and waited around the arrival hall since 10:30 a.m.) Once the time is 11:20, we called them and they had us wait another 10 minutes which screwed up our traveling plan. We feel rather disappointed for not being on time and they excused something else that the flight was delayed and just arrived at 11:00 a.m. However, if so, they should have picked up no later than 11:15 a.m.
Other than that, everything seems to be fine e.g. Type of car exactly the same as we choose (but the car size is pretty small to put all 3 big luggages (2 suitcases and1 big backpack in the rear trunk. We recommend to choose bigger car for more spacious trunk.

GPS (free with the car) for us does not work well, we cannot find most places from spelling. It looks it is not up to date for the route. we'd rather use google map for better navigation.

Returning car is very easy, just drop the key at the hotel reception and we called the rental office to pick it up.

Was a good vehicle for our adventures but needs some minor repairs such as breaks and wind noise on drivers side door.
On pick up we were told to return vehicle to pick up location but when we got there no was there but a sign stating to drop off at airport. It would have nice to have been notified of this change prior to leaving day. Suggestion is to have rental address input into GPS as it was difficult to get the GPS to locate it.

Waited long 90 minutes at the airport for the pick-up.

Costumer service was very good
On the other hand the car wasn't good I got a Suzuki Vitara 2016 car would shake very badly every time I went over 100 kmh 60mph
Service light turned on after 250 km saying 4 while drive not active

My experience was good. Could use more staff so customers don't have to wait as long.

Not as expected. The gentleman that fetch us from the airport to Icerental 4x4 is friendly & helpful. Was briefing us of what to expect when driving in Iceland during winter. The best advice was to beware of the strong wind that cause wind damage to car doors.
However, the other guy at the office was less so. He seems to just interested in getting the process of signing documents over and done with. Then just give us the Rental Vehicle Condition Report and the key to check the vehicle on our own. The initial vehicle assigned to us was not in good condition with the front passenger door very loose (due to wind damage). We rejected it and we were assigned another vehicle that is slightly better condition. After a brief check we were on our way.
However, we didn't do a good job in checking and we found the rear wiper torn while enroute to Reykjavik. Initially we thought that it may still be able to last the whole trip but we have to change it on the 3rd day at N1 station.
Another issue we have with the vehicle is the on-board GPS. The GPS system provided is quite useless. We found out that it was quite impossible to use even with proper addresses. Lucky both my wife & I brought SIM cards for our phones and we depended on Google Map for the rest of our trip around Iceland Ring Road.
On the last day, we lost our way twice looking for Icerental 4x4 office using Google Map. Finally frustrated and running out of time we called office and was told to use the on-board GPS as they need to inspect the vehicle. However, we tried the vehicle GPS and again unsuccessful in keying the address … somehow the GPS system do not provide for the house number after inputting Street name & area. Called office again to tell them and we sensed that they knew all about it and just trying their luck. As we are running very late for our return flight we negotiated to drop from the vehicle at the airport’s carpark.
In the end we have to run all the way to the boarding gate and only just made it.

The car did not break down, so that's good. And, the price was about right. Other than that...no.

Not that good. Just average.
- freely upgraded to a Gran Vitara but the car was clearly outdated. I found the car was very old though I had chosen on purpose a 2017 car.
- the rear glass sweeper was KO, mechanism was broken. It was too late when I found it was broken. I was only advised to go to a garage. I expected more.

Car was good

Fair. My biggest complaint is the long wait we experienced after we landed waiting for them to show up. We then had to drive 15 minutes offsite to get the car. There was only one person working when we got there. Fortunately we were first in line to get the rental but the people behind us had to wait. There was also a wait when we dropped the vehicle off. The car itself was clean and fine.

The actual car was comfortable to use and drive. Upon returning it however we were accused if creating a 3cm scratch and felt intimidated into paying a significant amount of money for this even though the person at the desk admitted that he could not prove that damage was created by us. We felt backed into a corner to pay as it we needed to get to the airport to catch our flight. Will encourage others to avoid this company.

Below average.
Passenger window did not work throughout the rental period (would not open). Company advised to come back to Reykjavik for a fix - which wasn't realistic (we were on the south east part of Iceland).
Also - when we came to pick the car on our arrival date, we found Multiple inaccuracies in the vehicle condition report (fule level, external defects) that we brought to the company's attention (and they fixed the report).
Altogether - it really shows the cars are not being properly checked and prepared before being rented.
This was our first vist to Iceland, and an unfortunate experience to start with.

The car given to me was not in right condition (driver window could not be properly closed , noisy engine). Disappointed

The car we got was in good condition, just as the tent. Everything was clean and complete. Good service (they picked us up at our hotel) and open 24/7 so you can plan the most optimal trip for you. I would recommend!

We loved it. It had all we needed

Our experience renting with Icerental4x4 through Northbound was perfect.
We had rented a Suzuki Jimny from 2011 but they gave us one brand new from 2018 instead for the same price.
The car was in perfect conditions and the service from Icerental4x4 was great. We had a GPS included in our rental, they didn't have one available but they provided us with portable WiFi, that was indeed a better option.
We would totally recommend renting with them.

Very good friendly delivered what we ordered

We had a great experience with Icerental. Very personable and helpful workers; prompt and thorough service without pressure to buy extras we didn't need. Would rent again.

amazing car

Very happy with the Jimny. Loved to ground clearance which is very important due to the road conditions. Very friendly, professional and prompt service. Extremely helpful staff who gave great advice on driving conditions and what potential problems you could encounter when driving in Iceland.

Me and my girlfiend took a duster with roof tent and had a great time! The duster Is realy nice, was good in gravel and 4x4 roads, and in general worth the money. The roof tent was great as well, even in cold, windy and rainy weather we find it as realy convinent sulotion and had a great time!

Absolutely perfect customer support! They even bought us new sleeping bags, because the temperatures were dropping lower than expected. They have always been very kind and were responding extremely quick to every mail that I have sent to them. I highly recommend northbound to everyone who wants a great adventure in iceland!

Perfect 4x4 car with roof tent that allow you to drive for all the island. We only recommend that they improve the quality (temperature) of sleeping bags. For the rest the experience was incredible. Many thanks

perfect Service ! & very Helpfull Crew at the rental Station …….specially when we returned the Car !! Thanks a lot !

Everything was great!

Smooth, no problems to highlight.

We rented a Toyota RAV4 for 11 days with Northbound. All went smoothly for picking up and dropping off the car. The staff's friendly and efficient. The car worked for us very well through all road types. We'd hire a car from Northbound again.

Used Northbound.is couple while shopping car rental deals in Iceland and found the rates offered by Northbound.is most competitive. In my experience rental company totally honored Northbound.is rates even though direct rental companies' rates were evidently higher. I definitely recommend giving Northbound.is a try!

Northbound was excellent with the vehicle (fully equipped) and pick-up and drop off service. The only improvements would be more information up front (like in the confirmation email) on the insurances and vehicle risks as its a lot to take in during pick up. I also was a bit uncomfortable dropping off the car without a written confirmation that i returned the car in good shape and on time. I had the premium insurance so not too worried. Thank you for a hassle free service in renting a 4x4 in Iceland!

We had a wonderful time traversing Iceland, driving all around from west to south to east to north in our Renault 9-seater van and we couldn’t have been more comfortable! Thank you Icerental!!

Excellent service, the car was perfect and really nice to drive. Company was really helpful and the prices were great. Very satisfied.

Everything was perfect. The car was in a good condition. Just to close the car was a New experience- the key system was a kind of confusing

I would give it 10 out of 5 stars if I could! This made the trip so special and with their price comparison, it was perfect for us! Thank you so much! We will be back!

Everything was as promised. The car was brand new (my voucher said 2013 so I did not mind). The vehicle ran very well, no concerns. I thought I was getting a 4WD vehicle, but my voucher did not say that. I was probably confused by the name of the Company (ICE-Rental 4X4).
So nothing wrong with the car. it did everything I asked of it. good vehicle. The tent was adequate, we had some rain and managed to stay dry. Sleeping bags were almost too thin, we brought liners so that helped. We used the cooking stuff just to heat water for coffee/tea and freeze dried meals. It worked.
The airport pickup did not go as smoothly as I had hoped. Expecting a guy holding up a sign with my name on it, or at least something that said "Northbound". But nothing. we were standing around looking lost in the Arrivals area for about 20 minutes. in the end I just started asking people there, and got lucky.
Overall a good experience.

Everything went as smooth as possible. They were on time when picking us up and dropping us off at the airport. I rented the 4x4 Dacia. The car was perfect.

Really happy with Icerental4x4, they provided a newer vehicle than I booked and all the extras I needed for using the roof tent, including sleeping and cooking gear. Very smooth airport transfers and friendly staff.

The experience was amazing. The car was in good condition and included everything indicated when we made the reservation.

We only had a small problem with check in and return times. Icerental 4x4 had them wrong for any reason. But it was very kind and solves it on the fly.

Everything was ok. Service at the beginning a bit expeditious too fast but correct. and at the end very good. And the car was perfect. ( Suzuki Jimmy with roof tent)

We had a very good experience with my brother in Iceland. We booked a Suzuki Jimny with a roof tent and it was great. The car was very clean, and it permit us to take some soft trails. The roof tent is very confortable.

Excellent service and vehicle! I would definitely use Northbound again. I particularly liked the way that F roads were allowed by this service so that we could take whatever adventure we wanted in the wonderful country of Iceland!!

Good car - tough little guy actually. A bit chilly in the rooftop tent but expected in Iceland. Good service when we had an issue.

The Jimny was good also the tent was very Confortable, easy to open and close even for who, like us, never had camping expirience before

Our experience with ice rental 4x4 was 100% perfect: car new and perfect, all the features required and also two sleeping bags and a kitchen set we didn’t know they were included.

Also logistics and times were perfect both when we arrived and the return.

It was very easy to communicate before leaving and in this way we could ask some more information.

My sister and I rented a Duster with a tent on top; she’s 68 and I’m 67. We loved seeing Iceland on the ring road plus other roads; having 4WD came in handy, too, especially the hill near Vik to see the puffins up close. The tent was easy to assemble and disassemble, just remember to unzip the side windows to let the air escape when lowering the top portion down.

Overall experience was good. There was a delay in getting our car due to party ahead of us being unprepared regarding what they wanted, asking many questions and tying up the agent. Agent was very patient with them. 2nd agent finally arrived and promptly got us on the road. Return of car was very speedy and easy. The Tucson we had was excellent and exactly what we asked for

The Suzuki was a great vehicle to explore Iceland. The staff was friendly and helpful.

I think northbound offers the best relation price-quality. Every thing went just perfect and Liam was very kind to offer me all kind of advices and recomendations which helped to organize the trip. They answer the e-mails in a matter of minutes. I do recomend them without any doubt.

We had a good experience with Northbound. Our car rental was seamless!

Perfect service and car, with a very good price. Very nice is the shuttle from the airport and back: 24/24h, always ready to go. It's very important for people (like me) that arrives or need to depart at some terrible hours of the day (2am or 4am).

We had a great 3 weeks in our Dacia Duster with Roof Tent. The tent was easy to set up and kept us dry the whole time. The car worked as should be (also on F roads), though it lacked a bit power to be honest. Though renting a car was extremely expensive in Iceland, my experiences were perfect with Northbound and Icerental 4x4.

Rental worked out well. Great team that made sure we got to the van and on our way. Had an issue with the van GPS finding a map of Iceland but they gave us a mobile WiFi to use instead. Made getting around Iceland a breeze. Would recommend IceRental and would rent from them again in the future.

Great company! They were a little slow to get us at the airport, but when we called (use the second number btw) the sent someone over immediately. Our car was great, and all the existing damage was documented. We took a video to be safe, and this was smart, because upon returning the car our inspector asked us if we damaged the back of the vehicle. When we said "no" and showed him the video he said, "no problem," and quickly wrapped up our return and drove us to the airport.

These 4x4 cars are tough. We were driving to Dettifoss and passed a bus and minivan with flat tires. We had no flats the entire drive. It also did well in the rain and wind. I recommend this company.

My husband and I were very pleased with our experience from Icerental 4x4. We were able to have many extras with our rental including dishes, cleaning supplies, table, and chairs. The tent was very warm on the cold days, and the 4x4 was very durable on the F roads! The staff were very friendly and professional. We will definitely recommend Icerental 4x4 to any of our friends and family travelling to Iceland!

My general experience has been positive.
I rented a Suzuki Grand Vitara + Roof Tent.
Sleeping in the roof tent is comfortable and easy, no issue with cold, wind, rain.

Everything went really fine. Thank you. We were a bit surprised about the blocked amount on the credit card. Would be good to tell in advance.
The navigation system was not updated. But besides that it was a good experience and super price. Thank you

The older Suzuki Vitara was fantastic! We had plenty of room for my 6'1" husband and 6'2" son. Taller people will appreciate this info. The car drove great and the check in and out with Northbound was so easy! I hope we can visit Iceland again and we will rent only from Northbound. Thanks so much for the great experience!

It gave us great value. This car was the budget option but gave us great value for the money we spent on it. The roof tent was a bit short for us since we were 6ft+ but very easy to set up and the sleeping bags were a bit old. Apart from these two issues everything else worked perfectly. I would highly recommend anyone to rent a car from this organizer!

Great, seamless!

What a great way to see Iceland! We rented a Jimny with a roof tent & it was absolutely perfect for two people - really easy to set up & pack down & the camping box had everything we needed. Staff were helpful & friendly - airport pick up drop off made it really simple & easy. Would definitely recommend!

Allen ok

Our Grand Vitara was very well equipped for the trip and we had a great camping experience with the rooftent. Definitely worth trying!

Very Good.

Great. Queries were answered promptly and the car was as described.

Great experience!! The workers were very friendly and knowledgeable and were very helpful in their recommendations for insurance packages as well as detailing various road cautions. We picked the Jimmy 4x4 and it was absolute blast. I highly recommend using this company for a great experience to travel Iceland!

I was very satisfied with the Toyota Rav car and the service we got from 4x4 Icecarental company

We had a great experience with northbound.is and Icerental 4x4. We were a group of students from Scotland conducting a research expedition up in the north-east. As we were on a budget, we were delighted to find these companies who had by far the best deals. The were extremely helpful, consistent, quick to reply, and interested in what we were doing. Highly recommended

Absolutely PHENOMENAL experience with Northbound on our Iceland vacation! The Suzuki Grand Vitara + Roof Tent deal was such a great deal, a considerably more affordable option to allow the three of us to drive around the Ring Road and see all the great waterfalls/sights. We fit the three of us (28, 22, and 22 years old) guys in the Roof Tent. It was a snug fit, but we made it work. The "dinner box" included was also very helpful, containing a lighter, among other equipment necessary for camping/cooking. Can't say enough about this company, extremely pleased with our experience!

The savings we had by using Northbound was significant! Much more than half the price of the other rentals. There was a mild inconvenience having to take a bus to an off site location but they were professional and it was worth it. Our car served us very well for our travels in Iceland and we would use it again.

My husband and I had a great experience renting from Icerental 4x4. Our flight arrived a little early and I wasn't sure where to go for pickup, so I called them and they came and got us right away. We rented a 2017 Dacia Duster with a roof tent, which came with a camping kit, including sleeping bags and pillows, a table and chairs, a stove (which admittedly didn't work very well), gas canister, 2 pots and a pan, a cutting board, 2 cups, plates, bowls, silverware, soap, a sponge and a towel. I had originally reserved an older Jimny with a roof tent but decided to upgrade when I discovered that my credit card would insure any damages (Northbound was really helpful in making the change), and I'm glad that I did. The Duster was spacious enough that we didn't have to block the back window with our gear and it was a really comfortable ride, which in light of the many unpaved roads, rocks and water crossings we encountered made a big difference. The fuel efficiency with the tent wasn't great (we averaged less than 30 mpg, which hurts when gas is $9/gal), and we weren't going to win any races up long hills, but on the whole it made for a great road trip.

The tent was also really nice. We were in Iceland from June 10-24th. It was pretty cold the whole time (35-45F), and it it's kind of always raining. The tent (a James Baroud Discovery model) took about 30 seconds to set up and take down, and we were able to leave our pillows and sleeping bags inside. Camping is chilly, but the sleeping bags were warm (we also brought liners, which were nice), and the tent was plenty dark enough to sleep. It seemed pretty impervious to wind and rain, though we didn't have to use it in any really heavy weather. Two ladders would have been nice, but we managed without killing each other.

The staff was really friendly and helpful. It isn't a huge operation, and some things seemed a little messy around the edges compared with bigger companies, but they were really attentive to our questions and concerns. We will definitely rent from them again the next time we come to Iceland.

We got a perfect car for our purposes and everything was well organised.

I'm very satisfied with the car and the travel at my own through Iceland.

Loved the automobile. Easy to operate and very gas efficient. Loved the roof tent, although it is kinda difficult for shorter people to clamp it down, but I managed. Was more than comfortable and warm inside despite chilly weather. Would have been nice to know prior to arriving that they will put a hold of $4000 on a credit card when renting. Luckily I brought two credit cards with me. Would definitely rent from again.

We compared prices and chose a 4x4 car with roof tent. Booking via northbound.is was clearly designed and we experienced a great service at Reykjavik office. The condition of car and roof tent was as good as expected.

Using a roof tent to camp through Iceland was such a great decision. Getting picked up from the airport was easy, the paperwork did not take to long, and we LOVED our Suzuki. The car was extremely clean and everything was ready upon our arrival. I slept SO well in our tent too. It was also extremely convenient that the car came with pillows, a table, 2 chairs, and an entire cooking box. It saved us space in our luggage and saved us money on renting camping equipment in the city.

Thank you so much for this great experience!

I have featured you in my blog post as well and I hope that this brings in business for you! Check out all of the great pics of our Suzuki on our trip!!!!!!
https://www.pinterest.com/pin/195414071316149104/
https://alyssapelish4.wixsite.com/mysite-1/blog/6dayicelandcampingtrip

Icerental 4x4 was great. They didn't have the Vitara available for us upon arrival so we were upgraded to the Dacia Duster. No problems with the vehicle; however, the sleeping bags provided were not nearly warm enough (we were there during mid-June). I'd recommend bringing your own warmer sleeping bags no matter what time of year.

Everything went very well. The pick-up and drop-off was very reliable and quick. Got an even bigger car than expected. Nice people, great service. Next time again!

The car was awesome, the trip was awesome we want to come back would use again! Slight miscommunication with airport pick up time that left us waiting and tired so a bit grumpy. I had said I didn’t know what time my flight came in and the person at northbound guesstimated 9.30 so we waited and eventually ran got picked up about 10.15 (we had actually been at the airport since 8.30) and the person who picked us up asked why we didn’t give the flight number but I wasn’t asked and I guess that’s on me too for not thinking myself to add it in instead of guessing so I’ll consider it a miss understanding on both sides and hold no grudge

We had a great trip in Iceland. We rented the Suzuki Jimmy with a roof tent from Icerental 4x4 and everything worked out as expected. The pick-up and the return were quick and easy. The staff was very friendly and helpful. We traveled around Iceland for three weeks and never had any problem with the car. We greatly recommend Northbound to book your car rental.

The vehicle performed very well without any issues of any kind. The wife and I felt perfectly safe and comfortable inside the Vitara

We had a good experience with the company. At one point the car wouldn’t start and they dispatched help immediately. They also were attentive in picking and dropping us off. The price was reasonable and overall good experience.

Great service. Didn’t have a wagon so upgraded to CRV for no charge. The staff was really helpful with tips about driving in Iceland. Shuttle to and from airport was really fast. I would definitely book again.

Perfect almost new car for very good price. Very helpful staff - they took us from Airport and then back to the Airport when we returned the car. Car was very reliable.

We were four adults and we could fit all our luggage in the car without any trouble. We went to the West Fjords and the car had no problems with the roads there. A Gps with google maps had made it easier than to use a Garmin. Otherwise we loved our vacation in Iceland.

Clean and nice car, liked it alot. Good staff at icerental4x4

My time in Iceland was magic. Magic country, nice people - the car was fine, confortable. In nine days I was there I had no problems. You can rely on Icerental 4X4 - nice crew, very kind people.

Everything ran smoothly from picking me up at the airport to dropping the car off the day I was leaving. I am a happy customer!

I'm still missing our "vehicle in the Pampa" :-) everything was perfect. Thank you so much. It was an unforgetable journey.

The car has no problem but the service while picking up the car was too late almost 1 hour need to wait nobody from the company was there and while returning the car the staff whom I talk too was very rude regarding the issue of dropping back the car , rest was good

We received car as expected. Pick up at the airport was fast, person from company has been waiting for us and transported us to the office. Car was clean, good equipped but slightly week so upslope driving wasn't comfort.

My experience was super. Thank you.

We had a good experience with Icerental 4x4. The pickup was promptly at the time requested and the vehicle was clean and ready to go. Drop off went well too and we waited about 15 minutes for a drive to the airport. I would recommend them.

Great - we returned to your company two days later when we picked up 2 more passengers; we could NOT fit all of our luggage in the car but after some rearranging - and some coaching by your staff, we did. Your staff even offered us to unload the clothes out of the suitcases and leave it there for storage if we needed. We appreciate the honesty about getting a REALLY large vehicle, the expense (two week rental) and the offer. Additionally, the checkout was quick. Thanks, Ramona

Very good experience. No hassles with pickup and dropoff. Quick communication (we had to change pickup place and time). Car in good condition. Insurance packages clearly explained.

I can definetelly recommend this car rental! Really helpful and nice stuff, no problems by car return. When we had a problem with the burnt out bulbs, they advised us during our call where we can change them and they gave us money back when we gave back the car. Thank you for nice experience!

Fully satisfied. As soon as we arrived at the airport there was immediately the shuttle that took us to the office to get the car. I booked a Suzuki Jimny, but since there was no available at that time they upgraded us with a Dacia Duster. Excellent car. Rentale highly recommended.

Staff were friendly and very helpful from airport pickup to drop off. Vehicle was in good condition and was very well equipped for our needs on the trip. I would highly recommended others using Northbound.

Service here was very good indeed - we were met in the airport lobby and brought the short (

Was simple, to the point, friendly and effective.

I had a great experience with Icerental. Our shuttle was ready and waiting at the airport, the staff was friendly, and the vehicle was in great shape.

We noticed a scratch halfway through the trip that we hadn't reported, but found it in photos taken at the time of pick up. We showed the employee on returning it and he made a note and that was the end of it- very easy to resolve!

I plan to use this organization again on my next trip to Iceland, and would recommend them to anyone.

Great! Everything went good, nice people, car as expected, everything was fine. Thank you! :)

Hi,
We had booked two Suzuki Grand Vitara for 10 days in Iceland from Northbound.is and I must say their service was absolutely brilliant. We got our cars in great condition and the entire process was extremely smooth. Loved their pickup and drop service which made our life easy. In between, we had a bit of a problem with one of the cars where the doors were not locking / unlocking using the remote key and they promptly changed the car. Even while returning the car, the process was smooth and even though we had an early morning flight back, we made it to the airport well ahead of time since they decided to drop us back to the airport from the rental office. We had a great experience with Northbound and we recommend anyone wishing to rent a car during their trip to Iceland to book it through Northbound. We have been left behind with lots of wonderful memories and a heartfelt thanks to Northbound for making that happen.

Excellent services, reasonable prices and friendly staff. I can only recommend these guys.

Had an amazing time in Iceland . Car hire was 1st class , very easy pick up and drop off . Staff very friendly and helpful . Service smooth and efficient

We get Toyota raw4, which is, for me, better car then Suzuki. Procedure was fast end efficient, we finish paperwork in 15mins and get the car keys which is great! The guys who drives us to airport and back was really nice and even gave us few advice for road, how to drive, where to go.

Good job guys!

The general experience with Icerental 4x4 was great. We booked the vehicle through the northbound.is website and booking process was fast and easy. An agent from Icerental 4x4 met us at the airport and he drove us to the rental office. Our vehicle was ready and we quickly finished the necessary paperwork. Rental agent explained everything and gave us some useful tips (to hold the doors when entering and exiting the vehicle due to strong winds). We had no issues with the car and we were very satisfied with the car. Our trip to Iceland was excellent and we had a lot of fun. I would recommend Icerental 4x4 to anyone looking to rent a car in Iceland.

We loved our Duster that we rented!
Good price, good service, and the car was great!

Very friendly staff who spoke English very well indeed. Picked us up promptly and drove us to and from airport. There was a problem initially getting us back to the airport from the icerental base but it was solved quickly by taking us to the airport in the same car we had just returned! Thank you very much, will recommend to friends travelling to Iceland.

I rented one Dacia Duster for one week from Icerental 4x4. Couldnt be happier. Awesome car and awesome guys working there. Would totally suggest this company for others and will for sure rent from this company again the next time I will visit Iceland.

Great

Excellent company to deal with, good deal relative to the big companies. Easy pick up and drop off from the airport and very friendly staff, would use again. 1st visit to Iceland and we will be back!!

The car was great and perfect for roads conditions. Easy to dry and reliable with all the weather conditions. Maybe diesel would be a little cheaper...

I loved this car. It was very reliable and handled incredibly well in a very wide range of weather conditions from 40 m/s winds, to ice covered mountain passes, and deep slushy roads. It provided the perfect amount of space for 4 travelers in country for 12 days. I would buy one if I could.

They are very nice and they did come to pick up us on time. Thank you very much for upgrading the car to a newer year model for our family and also filling up the gas tank for us thus we could catch the flight on time. We had an great experience with northbound and their price is also the best I could found for my trip. We will definitely spread the word for you.

Excellent service, highly recommended; picked up on time on arrival, brand new 4x4 supplied, dropped off at the airport when leaving without a hitch, despite heavy snow.....whats not to like. Great service, easy to recommend to others.

Great! Easy and straightforward. Prices a fraction of the big names. This is where you should rent from in Iceland.

We was given a free upgrade to a Vitra. Had no issues and the person who handed the car over to us was very helpful and gave us some hints and tips. No issues and would use again.

My experience was very good!

It was awesome. The staff was very friendly and cooperative.

Great experience!! The car was really good and as expected.
The guys picked us in the aiport to get the car, and at the return they left us in the hostel near the airport.

My experience with renting from Icerental 4x4 was terrific. I did a lot of research about renting 4 wheel drive vehicles and Icerental 4x4 had some of the lowest prices. They met us at the airport early in the morning and we only had to wait a few minutes at their shop for our vehicle. The Dacia Duster was in good shape and was a great car for almost 10 days all around the country. I would absolutely rent from this company again, and will recommend to all.

The acquisition of the vehicle was easy and the friendliness of the staff was also very good. After a problem with the heating of the vehicle, it was replaced without hesitation. The car is big enough for 5 people and loads of luggage.

It was good, and very easy... we didn't get the Suzuki Jimny i booked, but they gave us a larger SUV for the same price so no worries there.

The only trouble with my rental from Icerental 4x4 is that I could tell the alignment in my vehicle was off. This made driving through the stormy and ever-changing weather of an Icelandic winter a bit more challenging, but I had no issues with the pick-up or return of the vehicle and the location in Reykjavik was incredibly convenient to my lodgings. I would rent from this company again.

All in all I had a good experience with Icerental 4x4. I was expecting the car in good conditions (no bumps and clean) but from previous renters the car had two bigger bumps in the front and in the back and the front and back windows were quite dirty. Besides that the car was good and really easy to drive. Staff from the Icerental 4x4 were really nice and helpful. Explained everything we needed to know and we also got the chance to add extra insurance with all the explanations like which one covers what and also the costs which could come up in case of an accident. In general we were satisfied and had a great time and experience in Iceland, with Icerental 4x4 and Northbound!

Very good, on time, frindly,

Please define on this site what rating 5 is (very good or very bad). For example 1 in germany is very good, in switzerland it meen very bad....

for me: 5.0 is very good

The Toyota performed faultlessly. During the few days we was in Iceland we racked up about 18 hours driving, 12 of which and 800km was in one day. Would definitely recommend.

Clearly Northbound understands the weather in Iceland - the all-inclusive four wheel drive SUV with snow tires was an absolute must. We saw other cars blown off the road or stranded with ice and floods while we drove merrily past.

Everything went very smoothly vehicle as advertised we knew the vehicle had age on it but it was well-maintained definitely would rent from them again

Very nice. Easy to drive. A bit small for 5 people with big luggage. We should rend a bigger car.

All was perfect since the beginning.
I rented a Toyota Tav4 for 5 days.
At the arrival the shuttle was not at the arrival: after calling it arrived in 10min and we went for check-in. All was fast, the car was ready and we got some good information about road conditions and the trip.
The car didn't give any problem during the 5 days. We drove in all kind of roads easily.
The check-out also was fast and the shuttle was ready to bring back to airport.
Furtunatelly we didn't have any problem, so we didn't experience the efficiency in case of emergency.
But i suppose it was like the rest of the service.

Everything very good, car in good condition, because almost new.

In general fine.
Price for 4x4 was the best and then we have to live with the transport from and back to airport.

Booking through Northbound was easy and simple. We had booked a Dacia Duster which we received upon collection. The jeep was in good condition except for a few minor scratches here and there that were clearly marked on the damage sheet. The young women on the desk was very helpful and offered some useful tips while driving around Iceland. Overall great experience and glad to have handed the jeep back in 1 piece without any damage to it.
I would recommend booking through Northbound and I'd also recommend booking a car with Icerental 4X4.

Fantastic from start to finish. I stated the wrong flight time when booking however the team at Iceland 4x4 were one step ahead and picked us up from the airport at the right time which saved us waiting.

Good pricing and fair deal.

Would highly recommend over any of the large company’s

Using Northbound to book our car from Icerental 4X4 was a great experience. The booking was easy and seamless. We had a slight change in our schedule and we had to modify our original pick-up time at the airport. Northbound quickly responded to my email, and worked with Icerental 4X4 to arrange for the modified airport pick-up time. We rented a Suzuki Grand Vitara and we had enough room for 4 people, four large suitcases, and 4 smaller bags. Northbound's website accurately described/depicted the vehicle that we rented. During our stay in Iceland the country was hit by several snowstorms and high winds. The blizzard driving conditions were treacherous and the Grand Vitara performed splendidly. I drove in every kind of winter road condition that you can imagine - wet pavement, ice, snow-packed, and snow drifts; having a 4 wheel drive vehicle made the difference between getting to our destination hotel or being stuck miles away from it. When I visit Iceland in the future I will always use Northbound to book my vehicle.

Excellent thank you icerental 4x4

The guys at Icerental 4x4 were great! We were delayed because of luggage issues, and they were there within 15 minutes to pick us up. We rented a Dacia Duster and it was perfect for the winter driving in Iceland. The 4x4, winter tires and wiper blades were all perfect.

All fine. Rav4, ace winter tyres with spikes. Had screen wash and ice scraper. We took the highest insurance package. Would use again.

And kind of just what you expect from an off airport rental company.

Pickup from the airport as specified. 4km/10 ride in minibus to Icerental 4x4 offices. Had to wait 10 minutes or so for pickup, but I rang the office and they explained on their way. Not a problem, I've waited longer in the queue at airport desks before. Driver very helpful with loading our bags.

Car pickup fine. Car was running and warmed up, which is useful when there is 20cm of snow everywhere. Very helpful in the office. Explained the basics of Iceland driving and checked the road.is website for us before we set off.

Car drop off fine. Straight in the bus and back to the airport. There are at least 2 fuel stations in the area, so easy fill up.

Downsides. Pretty sure it was a 2015 model car, rather than the 2016 advertised. It made no difference to the experience and the car worked fine.

Note, most of the rental companies have similar names. There are some really shocking reviews around, and I wonder whether people can't remember which company they hired from.

Thank you.

We arrived at the airport and waited for about an hour for someone from Iceland 4x4 to arrive and pick us up from the airport. Then they couldn’t take all of us after the guy saw that we had 7 people with five suitcases; just me and my Dad, who’d be the second driver. It was raining hard and their office was flooded. When we finally got the Ford Expedition we went back to get the rest of our group of five more people. After we finally figured out how to stack our luggage in, We realized the passenger window didn’t work so we took it back to the office. They easily pointed us in the direction of the other Vehicle of same model but has a Thule rack on top! They could’ve given us that one in the beginning. Then this one was perfect. We had room for suitcases, windows and heater as well as and I could easily defog my windshield and felt soooo much safer that I could see the road and window rolled up so, the cold wind and rain didn’t pelt us. The SUV worked flawlessly thru snow, mud and rain and ice the whole time we were there. The return process was easier. They checked for a full tank and any damages on the vehicle even though when we rented it nobody showed us where the dents and dings were. I guess it was too cold and rainy for that. Good thing we didn’t have any accidents. We did add on the 30/euro a day for full coverage insurance. All together I can say the employees were friendly but, they could’ve been more helpful. They didn’t even offer to reload our bags when we went back to exchange vehicles and I was traveling with 6 seniors over 70yrs old. The second vehicle worked really well for us.

Good experience in general, the only thing, they told me car is full and it was 76 KM to be empty, I filled deposit and returned half deposit so no problem finally with this.

Nice Staff and good cars. Next time again!

Great! The two people who helped us get and return the car were lovely, gave us some good tips and were very friendly. The car itself was awesome and got us around exactly as we needed. I loved the personal help with getting us to and from the airport, much better than a shuttle since we were able to chat about Iceland, our trip, and general stuff. Would definitely rent from you again!

Everything was easy and the people were friendly.

Good price and responsive rental company. We had some requests (car pickup by someone other than the main booker) which were easy to organize. Also, when we got a flat tire and found that there was no spare tire in the car, they were quick to help and send a company out to help us on the side of the road at no cost (thanks!). Based on this I do recommend that you check all the spares/equipment as these guys have a lot of cars and where quite busy in our case, which is why we forgot to check for the spare tire. Basic things you might need: Jumper Cables, Spare Tire, Tools, Memory Card in your GPS and a Scraper.
Also, for longer trips I would probably recommend to check what is insured, as the car can easily get damaged in Iceland. Tires/Doors are not insurable, but we had a rock hit our windscreen, and were happy to have that insured.

Entirely positive - the car was very reliable, comfortable, spacious, felt safe on snow and icy, slippery roads. Would choose you company again at my next visit.

Great clean car. Thank you

My experience with Icerental 4x4 was absolutely fantastic! No problems whatsoever since the day I arrived until the day I left. Very very helpful and kind company and would rent from them again if I ever go back!

It was everything ok! Thank you!

Our experience with ice rental 4x4 was great. Our 4x4 vehicle was upgraded and came equipped with studded winter tires and gps- both of which were invaluable! The staff we dealt with were pleasant and helpful. The car was great and the prices fed were great. Would recommend.

Really good experience, very friendly and no issues with anything at all. Would definitely recommend and use again

No problem, the company was very accommodating for the delivery of the vehicle, good overall experience!

Undoubtely I can say that it was a good choice to rent this car, I didn't have any troubles during our journey, it was safe,comfortable and the car helped us get to places to wanted to visit. Is was very nice to be not only picked up from the airport but to be given a lift there as well. Service was very friendly, positive and helpful. That was trip of our life also thanks to Icerental 4x4 :)

Everything worked out just as described. Friendly staff, great car! Thanks so much, also to Northbound for helping us compare prices and find the right car for us.

It was a Santa Fe, but nevertheless, it functioned well throughout the trip and we had no problems with it

Great experience

We arrived earlier then planned so after a call to Icerental 4x4 the driver came and picked us up.
We got a recent Dacia Duster (as booked) with studded tires and it was in perfect shape!
It did a really great job in the wintery circumstances in Iceland.
When we returned the car at the depot, the person of Icerental 4x4 dropped us of at our hotel, so thank you for that!!!
So all in all a really great service and when we return to Iceland we'll most likely rent again with them!
Regards from Belgium!
Joost DB

Great car! it was in great conditions! Highly recommended!

its great experience in iceland with the hyundai-tucson 4WD, and the very reliable tire let me feel safe in iceland. great job to northbound.

Had rented better car instead, and will come back!

Great vehicle! I hired a Nissan patrol for a week, extremely capable staff, friendly. Very good price & service!

We initially rented a suzuki grand vitara for our honeymoon trip around Iceland. After arriving to the airport (at 0500), we were met by Ingo from Icerental 4x4. Ingo was awesome!! Upon learning of our honeymoon, he upgraded us to a Jeep grand Cherokee. The jeep performed very well and the studded tires were essential. I got full insurance/coverage on the vehicle based on how unpredictable Icelandic weather can be, which I definitely recommend. Drop off was just as easy as pick up, we simply drove the car back to the rental office a few miles from the airport and the great people at Iceland rental took us the rest of the way in a shuttle.

Our hire car was a Suzuki Vitara 4wd which was ideal for our short stay in Iceland.
The service we received was great. Very friendly staff. Would definitely recommend.

We were met in Keflavik arrivals by the Icerental rep who had been checking the progress of our flight and knew it was delayed. He drove us the short trip to their office and our vehicle, which was as described, was waiting ready to go. We had pre ordered a full child seat and that was installed. The car was in very good condition and the interior was very clean. The only minor thing and it was minor, was the tank was not completely full which i like to have collecting a hire car, but this was noted on the paperwork and explained and with petrol stations close by, that didn't worry me and it was still an almost full tank.
The car return procedure was easy with no issues at all returning the car at 0800 hours.
I would use this company again for sure and would recommend them to my friends.

Great! We were picked up from the airport immediately, there was a short ride to the rental site where the hand over of the car was quick and easy.
Helpful advice given on roads and attractions.
Giving the car back was as easy as picking it up. All round, great experience.

Great communication, very helpful

Great general experience with icerental 4x4. They offered me to upgrade the Tucson for a bigger car for free! it was such a great trip, everything went well. I strongly recommend a 4x4 with studded tires if you want to drive around iceland during winter, it's called ICEland for a reason ;) and the wind can get very intense. I did the «ring road» in 9 days, i believe it's one of the most beautiful roadtrip you can ever do in your life in that period of time, every day was so amazing, the landscapes in iceland are out of this world

We actually recieved a free upgrade to a jeep grand cherokee. It was a fantastic vehicle and the people at ice rental 4x4 were incredibly helpfull. From pick up to drop off all was easy and smooth.

Very good. The car provided is the most economical option among other car rental companies. Pickup and drop off is easy. Read a lot about insurance issues. We didn't buy insurance from icerental but from a third party. No issues at all. When we went off the road and stucked in the snow, we called icerental and they provided contact no for the toll truck. Very helpful

No problems with my rental experience. Car was suitable for icey roads in November. Friendly staff. Note they do put a large hold on your credit card. Not an issue, you just need to be prepared for it.

we had a good experience with Icerental 4x4. The truck was clean and functional and worked quite well for what we needed. There was not an excess of paperwork to be filled out and returning the vehicle was easy they took me straight to my hotel afterwards.

The experience was generally good. The pickup was a little delayed as 4x4 had only one staff that afternoon but once we were attended to, all went very soonly. The return of the car was supposed to be at the company at 530am but we were early (430am, estimated travel time wrongly) and car the customer service hotline. The staff was very helpful and told us to leave the car at P3 carpark with the keys in the glove compartment, leaving the car unlock. It was a short 3 min walk from P3 to the departure hall.
Overall, it was an excellent experience with 4x4 and northbound! Thank you!

Excellent service.
Our airport pick up was efficient and accommodating.
Drop off was right on time. Our car was in excellent shape and suited our needs perfectly.
Highly recommended. Will use again.

Nothing but good experiences with Northbound. Great prices, great website, the one time I had to contact customer service went super smooth and quickly. Liam was great to work with.

Not only was the price very reasonable, but the car was durable and handled very well while driving in hazardous conditions. Icerental 4x4 also had a very kind, resourceful, and responsive staff. Highly recommended and will rent from them if I visit Iceland again!

Both the guy who we picked up the car from and the guy we returned it to was super super helpful. They really went out of their way to help us with whatever. The car was working perfectly and overall we were superhappy that we chose to rent from icerentals 4x4. The northbound website was also easy to navigate on and had no hidden prices.

Super!

The perfect vehicle and met all my needs for a 3 week excursion exploring the West, West Fjords and Southern areas of (N)iceland !!! An Icelandic friend had recommended the Dacia Duster. When researching 4x4s, Icerental was one of the companies that offered this vehicle. They met me at the airport from a very late arrival, paperwork was easy. They even let me keep the car an extra half day without charge so I was able to drop it off in Keflavik, where they returned me to the airport also at no charge. Thank you for such a pleasurable experience!!!

We had a very pleasant experience. As a party of 4 adults, we arrived with more luggage than the car would hold. The staff was able to find us a bigger car and were extremely kind and helpful. At one point during our journey, the car wouldn't start and we ended up having to buy jumper cables. Icerental reimbursed us for that, no questions asked. I was very happy with my experience.

It was great. We had a really good experience with both Northbound who we booked the car through and 4x4IceRental who provided the car. The Grand Vitara was perfect for what we wanted to do around Iceland.

Excellent service and attention. We will definitely rent from them again when we return.

The car is ok. Not the best one, but for that price is realy normal.
Icerental 4x4 guys were very fast polite. It was no problem with car return at all.

All was good.

We were met at the airport promptly and returned to the airport quickly after returning the car.
The car had a lot of power and we were very pleased with your company

Great little suv!

Went well with the szreets in iceland. Enough hoursepower for every street. Just for some cases I wished to have bigger wheeles like the Iceland cars.

Was very happy with how we were treated by IceRental4X4 and the vehicle was great. Only small issue was they were not there at the airport waiting as we were told they would be, had to call the office from the information desk, but was not a problem for us as one of our party had left something on the plane, so by the time our shuttle arrived we were just ready to go. Another little glitch was that we were told that they did not have a Duster available for us, but had a Toyota Rav 4 that we could be upgraded to, which worked out great for our party of 5 as it was a slightly larger vehicle. It gave us great service as were tripped around Iceland and handled the steep passes with ease. Was a no hassle check-in when returned and were treated with respect by all involved. Definitely would book again with IceRental4X4 and the savings by using Northbound made it one of the best car rental experiences I have yet had.

Great, easy pick-up and drop off. Nice staff and the vehicle was great :)

Excellent service right through. From initial phone call to returning the vehicle. A plus and highly recommended.

Great. We were picked up on time and when we drop off the truck we had a ride back to the airport with very little wait. Staff was great. I'd go with them again

Thank you for your mail
Everything was perfect and we have. No complaints

All went nicely and smoothly:
- it was easy to compare rentals
- prices were competitive
- the service itself is nicely set up as well as the background processes
- the car handovers in both Reykjavik and Keflavik offices were fast
- I appreciate the possibility to pay with card on the spot and the paperless process (no voucher had to be printed)
- I appreciated the transport to the Keflavik airport after I returned the car

The service was good and the car worked fine. Martin picked us up at the airport to collect the car and gave good advice on driving in Iceland. Dropping-off the car was also easy as the place was easily located and close to airport with the "shuttle service" to drop us back at the airport.

Well done!

The Suzuki Vitara was an awesome vehicle. It was perfect for the two of us - surprisingly comfortable (great seats (heated too), plenty of cubby room, GPS, all the amenities you'd expect to find in a high end vehicle. It had tons of performance when in sport mode, was really economical on fuel when in auto mode, and gave us lots of confidence in rough terrain, sand, water, and rain when in Snow mode. I honestly could not find a complaint about the vehicle - maybe other than ground clearance. Would have loved something a little taller (the Dusters seem to have great clearance), but for 98% of the time it was perfect. Additionally the folks at Icerental 4x4 were awesome and friendly - and while I was price shopping, Icerental 4x4 had the best value for the review quality. I read horror stories of the rest of the rental companies in a similar price range. Icerental 4x4 had great reviews and the experience was actually better than I expected. Would rent from them again!

Everything was perfect.

Very nice car, friendly pickup and drop-off at the airport!

Great service and honestly, the price was fair for the period.
I 'd like thank the Northbound team, you're doing a crazy good job guys..
I'm already looking forward to comeback in Iceland and be sure that I will deal with you.

Takk

All went as planned with the rental from Icerental 4x4. Great trip to Iceland!

Great! I had read that Icerental 4x4 had the best pricing and the customer service was very good as well. I couldn't agree more. I'd definitely rent from them again!

I was more than pleased with the Dacia Duster, a very good and reliable car. The service I received from Icerental 4x4 was exceptional. They responded to my email inquiries and had very friendly staff. I would highly recommend using them. They had quality cars and very reasonable prices.

Very satisfying. We arrived a little early, but called and got picked up promptly. We we returned the car, we were promptly driven to the airport in the car, so we didn't have to unload and load the luggage.

Perfect! Except that instead of Suzuki Vitara I got Toyota RAV4, also new and great car. Kind personnel, easy pick up and easy return. Thanks

Alles war super. Die Jungs sind unkompliziert. Bei der Abholung am Flughafen mussten wir etwas warten und wurden nach einem kurzen Abruf dann sofort abgeholt. Das Auto war wie erwartet, etwas älter dafür sehr günstig. Nach 5 Tagen hat der Anlasser des Jeeps nicht mehr funktioniert. 10 min nach dem Anruf beim Vermieter ist ein Mechaniker gekommen und hat den Starter in 1 h repariert. Somit alles wunderbar. Würde wieder bei Icerental 4x4 buchen.

everything went very well.
very friendly and professional team
the car was a very very good choice in perfect condition.
i highly recommend this car and icerental !

We were very happy with the experience we had with Icerental 4x4 & we'd recommend them....

Excellent service and a good if small 4x4 with satnav capable of tackling F roads at a very competitive price

Quite good, the car was a bit worn out and some parts weren't perfect, but it was perfectly working.

It was excellent. Had a minor hitch because the front number plate was missing but we were warned by Icerental that we could be stopped by the police. We were and we had to pay a fine, which the company promised to refund. Other than that, everything was fine.

Great,
They picked us up at the Airport and the car was ready when we arrived. The car, a 4wd with a tent on top, was just what we needed (3 people) for the roads and camping in and around iceland. The car was clean and got great gas mileage.

The car was confortable. The service was perfect and the guy that took us at the airport has been really kind and gentil. The car we get was better than expected.

Hi Rúnar,

thank you for the message. Everything with our rental car was perfect. The guys from the rental company were very nice and kind. :)

This car is very great to run with 4x4 model , but. the map of GPS is too old to lost way .
I command to update map is necessary for next journey .

The car was just what I needed. It was a bit old and had seen better days, but that suited me perfectly as I drove it on the central highland dirt roads. They have a good selection of vehicles and accessories at competiive prices.

overall the experience with icerental 4x4 was very good.
on arrival we received an free upgrade to a dodge durango because there were no rofftop boxes available for the grand cherokee.
even after a failure on the car electronics we received within a few hours a replacement car (very fast delivery to our hostel) --> finally we got the grand cherokee.
the cars were a little old, but the performances of the car and icerental were very good.

Everything went very well car ran fine the only problem was that the check engine light showed up intermittently but you're people were very quick to come and look at the car twice and everything was fine and worked well for the whole trip

It was great, friendly and everything went well. The car we rented was a Nissan Patrol 2008. The car stays strong and without any breakdowns through the whole 10 days journey.
I would recommend Northbound.is in any case. The rental Company in our case was Icerental 4x4 and they did a very good Job.

We have rented 2017 Dacia Duster for 17 days. The car was as advertised, about 7000 km on the odometer, to which we have added another 3500. The guy from Icerental4x4 has waited for us in the airport, took us in the van to their office, explained the insurance conditions etc, and that was it. The on-board navigation in the car was not very suitable for Iceland, as it did not know many places we wanted to visit by their name. We had to look up the place on the map, and then set it as destination. When returning the car, the navigation did not even know the address of the Icerental4x4 office :-). We had no problems when returning the car either - the guy from Icerental4x4 just quickly overlooked the car, and took us in the van to the airport.

We had an amazing experience with Icerental 4x4! They were incredibly responsive to all my questions and were waiting for us at the airport when we arrived (even though it was past midnight!). All of the staff were friendly and checkin/checkout was painless. The car/roof tent functioned perfectly and I will be recommending this car/company to everyone I know who is traveling to Iceland!

Iceland 4x4 rental rocks! they were nice, kind and made the whole process really easy and at the best price. The GPS included was key!! The Rav 4 was great for camping, and all the roads and adventures we took! It was also big enough for both of us to sleep in on the super rainy days when I couldn't bear to put up the tent in the rain! The customer service was great! (And I am really picky!)

I was very happy with service provided by Northbound & Icerental 4x4. We decided last-minute to visit Iceland and very few sites had vehicles available (we booked one week before our trip). Given the timing, the price offered for a 4x4 rental was very competitive.

On our second-to-last day we got a flat tire on a gravel road in the middle of nowhere. I was VERY thankful that the spare tire was in good shape, but prepared myself for a large bill at the end of the trip (previous car rental experiences have taught me this sort of thing can be quite expensive). However, when we returned the car, we were told there would be no additional charge for the flat tire! I certainly would not have gotten this type of service from a larger rental company.

Thanks for the great customer service - it made for a great finish to a great trip.

The car was excellent, coped with all the off road driving we needed to do, and made our journey round Iceland much more exciting. The service was great, we were picked up at the airport and taken to the car where we were taken through how to use the car and the general Icelandic rules of the road.

I would definitely use Icerental 4x4 again.

Overall experience with Icerental 4x4 was good. Got a free upgrade to a Suzuki Grand Vitara that performed well over a two week trip that included F roads.

Our general experience was very good.

Minus-Points:
-) The car was not very well cleaned inside and there was quite a strong cigarette smell in the car (probably from the previous tenant)
-) There was no gps in the car (but that was not really a big problem, because we had our own smartphones)

Plus-Points:
-) Customer Service and Support were excellent! We had a few questions and an employee was always available on the phone. When our car broke down, we got a new car within 3 hours and everything worked very well!

In summary I can say that we were very satisfied with Icerental 4x4. Although there were some minor Minus-Points, the most important thing to us was the good service from Icerental 4x4. And we did not really care that much about the smell in the car for example.

We would definitely rent a car from them again!

Icerental 4x4 was absolutely wonderful to work with — I accidentally booked the car for pickup a day early, but they worked with us and even upgraded our car when we did arrive. They could not have made the entire rental process easier — thanks so much!

The experience with Icerental 4x4 was perfect, we rented a Hyunday Tucson, and we had no problems at all. They have been very helpful and everything turned out absolutely fine. Very reccommended

The Jeep was fully as expected (high mileage, quite dirty but pricewothy and reliable) and took us where we wanted to go. There should be more offers like this.

Wonderful. Car was almost brand new, clean and cosy, there was nothing to complain about.

Very good. We had problem starting with the car on day 1 somewhere on road 1, 30 mins away from Reykajavik city. We called the rental car customer care and they sent the help ASAP. Car was nice too.

Perfect for our needs! Although the car uses a lot of gas -- and gas is expensive in Iceland -- I felt it was a sturdy vehicle that got us where we needed to go. We were impressed with the customer service level of this company and highly recommend it!

Amazing!!

The car was great. We made a circle around Iceland without problems. Garmin was helpful.

We had a JEEP GRAND CHEROKEE instead of tucson.
The car was beautifull but a little bit old and fuel consumption to higth.

We were first in Iceland and we decided to rent a car through Northbound for the best price and top quality service. We had sleeping bags and navigation in the car. We got the Grand Vitara, exactly as required. When the car went wrong after two days, ICERENTAL 4x4 immediately responded and changed the car to another. We were pleasantly surprised by the communication and patience of the company's employees. We thank them and in the future we will definitely decide again for the same company.

The rental was good and we can go and sleep everywhere we wanted. Great to have a roof tent on a car !!!

Very happy with this company. Got upgraded to a better car. Friendly guy who collected me from the airport. Hassle free, car was great and took me all around Iceland. When dropping off the car I was in a major rush and had ten minutes to catch a bus, their employee immediately agreed to drive me to the bus station and even called them in case we didn't make it. So thank you for your kind help and hassle free service. I would definitely recommend this company. Cheers, Chris.

Good car. Good service. Friendly employees. Reliable. Would rent with them again. They were at the airport when we arrived and were at the office for drop off and took us quickly to the airport. The car was fairly new and ran well.

We were completely satisfied renting Suzuki Vitara from this company. No problems with booking or later changing the reservation. When we arrived at midnight, they picked us up at the airport in Keflavík, vehicle was prepared and in good shape. Nothing went wrong with the car, even though we did 3300 kms in 10 days throughout the island, crossed few rivers and even drove up to Askja. In the end we returned the vehicle at 22:00 and got a ride to the airport without any problem, just like at the beginning. We could totally recommend both the car and the company.

In one word - great!

The car was fantastic and we did not have any issue with it. It was easy to drive, handed well, and was great off-roading. the roof tent was very comfortable and easily slept my brother and me. Coming from the United States, it made planning a lot easier knowing I would not have to worry about the camping equipment. All the camping equipment that was included in the rental was in great condition, worked well, and it made camping easy.

It was my first time renting a car, and the Icerental 4x4 made the process easy and efficient. There employees were friendly, knowledgeable, and answered every question I had. I was especially impressed with there customer service. They responded to inquiries and emails quickly, and made sure we were getting the right car for the type of activities we wanted to do while in Iceland.

I would certainly recommend Icerental 4x4 and this car for anyone who is looking to go camping in Iceland.

We have just returned from a 2 week- trip to Iceland. We hired a 4 x4 car (Dacia Duster + roof tent) through Northbound. They were great to deal with and very helpful at all times. We did a lot of research before booking with Northbound and we found prices were actually cheaper with them than with other car rental companies. Customer Service was great and staff were very friendly, efficient and professional. Every e-mail was replied straight away with surprisingly detailed answers. The car and the tent were perfect and exactly as promised! Highly recommended!!

Car ran fine, no issues. It was pleasantly quiet to drive and fuel-efficient. Returning the vechicle went fine as well. The rental was actually Renault Megane Estate (2017), not Hyundai i30 Wagon, but I think it was better than Hyundai would have been.

dacia duster was very enjoyable to drive, especially on the gravel roads, the roof tent was easy to set up and kept us dry in rainy nights, icerental 4x4 employees were helpful and nice, the airport transfer was fast and uncomplicated 10/10

Perfect! We were picked up at the airport on time, the employees were friendly and helpful and the vehicle was in great condition. They did not have the SUV we had originally booked, but accommodated us with a very nice alternative, so there was no issue. We loved having the freedom of the 4X4 and the roof tent. We would love to come back to Iceland and would definitely book with Northbound/Icerental 4X4 again!

I can only tell the best about Icerental 4x4. Pickup at Airport worked, it took a bit time to get the car, but they had just received it back an had to clean it. The car itself is from 2008, has more than 300,000 km, and it looks as well that old. And that is a good thing, because you don't have to be carefull on Icelands gravel roads. We were 4 persons with 4 suitcases - the trunk is built for only 3. When we returned the car in Reykjavik we were driven to the Bus station by the Manager in his private car. In general: You get more you can expect.

We recently rented a car in Iceland. We were very pleased with the car and the service we received!

Excellent. The car was perfect for the roads we had to travel on , it was comfortable and we had no trouble at all. We appreciated how simple it was to check in and out.

No problem, we were picked up on time and the cars were as we requested

Well satisfied with 4x4 iceland they where waiting for us at airport a good start every thing eles went fine will be using you again next time we visit iceland but would probably go a big 4x4

Great car

Good and helpful customer service both at pickup and dropoff. Easy process. Got a car suited for our needs for a good price.

Experience was fast and easy. Would rent from them again.

Everything was perfect. Except the return but I think I am partially responsable. I mixed Icerental ( who rent 4X4) with Icerental 4X4. May be you should inform people to be vigilant.

Hello,

I have to say i was really pleased with the service of northbound and also the car rental company.
Northbound help me rebook my mistake with booking the insurance for cat and everything was done smooth and with quick response.
Agent in car rental company was awesome dude with sense of humor and even though they did not have a car we requested- we did receive an upgrade-4x4 car with the same price.
If i will be comming back I will definitely use it northboud again.

Excellent. Staff very nice and available. Picked us up at the airport and drove us back very helpful.

Our experience with northbound (IceRental4x4) was quite good as I was able to find the best prices across some major car rentals here. I got the best pricing here among the other websites I had checked. Also they were very prompt on their customer service in answering any queries. I would definitely recommend you to people in the future.
Thanks for making this a good trip.

Everything was great!
Thanks a lot for support.

From pick-up to drop-off, Icerental 4x4 was very professional and accommodating, plus they were the cheapest 4x4 rental I could find with a good reputation.
The Suzuki Grand Vitara that we rented for our 2 week tour of Iceland was in really good condition. We rented an older model, a 2010, because it was cheaper and were a bit nervous that it would have issues due to its age. It ran great for the 3500km we put on it, including several F roads. We found that this vehicle was not really suitable for fording most rivers on the F roads, however. So if you are looking for something you can comfortably cross rivers with, go with something with more ground clearance.
Icerental was very clear when giving us the vehicle what was covered with the insurance we purchased and what was not. When we returned the vehicle after our 2 week tour, they looked it over quickly and had us on our way to the airport within 10 minutes. No hassle.
Overall we are very pleased with Icerental 4x4 and would definitely use them again if we travel to Iceland again.

Also, our booking through Northbound was easy and hassle-free. We added a couple extra rental days just before our scheduled arrival in addition to changing our drop-off location and the customer support was excellent. They added the days and charged my credit card accordingly with basically no extra work to be done on my end.

The rental car was perfect - loved the ease of the roof tent and that the car was equipped to make it through some of the more rough side roads we went on. The only thing that would've been more helpful was knowing that the car didn't come equipped with a way to light the camping stove. Providing matches or a lighter would be nice- we had to leave the campsite to go but a lighter our first night. Other than that it was the best way to get around Iceland. Thank you!

Pick-up from and to airport worked very well, car was new 2017 model and brought us secure over all F-streets. Only two hints from my side: I would feel better to have a real spare tire on board instead of an tire repair set! Sharp stones may destroy the tire in such a way no reparable by a repair set! The car was bought in CZ therefore the manual was only in czech language, not a problem for me because most of the things in the car are self explanatory but might be a problem for others!

Was a great experience. Picking up and dropping off the car was easy. The team made sure we had everything we needed before we left. Would definitely recommend

Je suis très satisfaite de mon expérience avec icerental, la voiture était très bien nous n'avons eu aucun problème

The car was excellent and so the service. I appeared at 9.00 in the morning, no other people, so the whole procedure was very quick and straightforward. Thank you very much for the wonderful service. I definitely will recommend your company to our colleagues. I personally will use your company in the future again! Thank you. Pavel, Bulgaria

It was a very good experience! The car and the root tent are perpect in functionality and really clean! We will advise you to our friends!!

Hands down the best way to see Iceland is with your own car. Northbound was super helpful and the prices we're the best around. When we got our car they were kind enough to give us a free upgrade in vehicle. We drove half way around country and had no issues. I would use northbound again wherever they're located.

We arrived at the Reykjavik airport on a Tuesday and there was a representative there waiting for us. The rental process went smoothly and we were able to rent 2 Dacia Dusters for our 7 days traveling the ring road. The experience was awesome and I highly recommend both Icerental 4x4 and the 4wd capability to anyone travelling Iceland wishing to camp and/or travel the F-roads.

We had a super experience and are very pleased with everything.

The sleeping bags could be a bit warmer but that's the only thing that could have been better. We loved the car and the tent-on-the-roof-solution!

I had a very good rental experience with Icerental and Northbound. When I arrived all the staff were extremely friendly and the car was in excellent condition. I had absolutely no issues during the week and the return process was super easy as well. Qudos!

Awesome!

Runar: Our flight was late by 2 hours, but we called Iceland4x4 after landing and they sent a gentleman over who was an excellent representative of their company. Drove us over to their facility and we were quickly on our way in our 2017 I30 Estate. The car was clean and the gas tank topped off. We called the company the night before as we had an early flight and wanted to let them know. Upon arrival at their facility, the attendant was a bit overwhelmed by all the returns and told us to take the car and leave it at the airport. We would definitely recommend Iceland4x4.

The vehicle was great. The guys were great. The only issue is we waited two hours at the airport but it all worked out.

Wonderful experience. We got a good car for a good price and we were nicely treated by the personnel of Icerental. We will repeat.

The car with the rooftent from Icerental 4x4 was excellent. We liked the short trip to Iceland very much.

professional young people, friendly, helpful

Nice car, responsive speeding, smooth automatic transmission, enough space for 4 people with plenty of luggage.

Nice people working at icerental, would rent a car there again.

Everything went perfect. Nice car, nice service.

An excellent experience.
Great professionalism. Our flight arrived in Iceland 3 hours late, and there they were, waiting for us.
The vehicle was in perfect condition and gave us all the directions we needed.
This year I travel again and I'm looking for a vehicle with them.

Our Suzuki Grand Vitara and Roof Tent were incredible! The vehicle came with everything we could possibly need and the tent was extremely easy to set up and take down.

I had a really great experience with Icerental 4x4. They were very accommodating and easy to work with. I had 24 hour help if I needed it.

I found them to be very friendly, trustworthy, and had my interest in mind. I would absolutely go with them again for my next trip.

simple and uncomplicated

Everything perfect, completely unproblematic and relaxed car rental.

We had a wonderful rental experience with Icerental 4X4 - they upgraded our car and we loved the Hyundai! Instructions were clear and we felt very supported should we need help out on the road.

Very positive. After arrival in Keflavik airport we called the rental company and they came for us to the airport (and viceversa after the rental end). We were driven to their offices near airport, the car was ready and after the paperwork I checked the car and drove to explore Iceland. I have to mention the GPS included in the price and we got an upgrade from Jimny to Vitara for the same price. The car was in good shape.

We were picked up upon arrival in airport and in no time we got a good car. Guys were really friendly and answered all our questions. During the journey there was a small problem with car lock - it didn't work well in rainy weather, still we managed. Also the drop-off was smooth and fast. You provided us with great & safe car and excellent service. Thank you for your business!

Would just like to say what a great experience we had in Iceland driving around with the Nissan Patrol from Icerental 4x4. We drove the F839 to hike around at Hvalvatnsfjordour, exciting trip but on returning the Nissan Icerental noticed we had done some minor damage to the underside of the vehicle. They were relaxed about this and didn’t charge for any repairs as it was an older vehicle. Great company to hire from with friendly and informative staff, we would definitely use them again. So perhaps a tip for other tourists intending to travel on F roads - go for an older vehicle that’s already seen some action.
Thanks guys,
Ian Wren, UK

Our experience was great! Easy pick up from a convenient location, and everything we needed was included! Customer service was great, and Runar was extremely helpful and friendly. We will definitely return for future bookings. Thanks!!