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Thrifty Car Rental Icelandでは

Staff were efficient and our rental car did not let us down. It had only done a few thousand km and it was clean inside and outside when we received it. Returning the car was a smooth process also.

Everything went well with the car. We did not have any issues with the car. The studded tires made the car awesome on the roads. Good experience rent a car through northbound. Would rent again.

Perfect

Car was nice and booking process was easy. We had issues with the pickup and return of the car, therefore the low rating. They came late to pick up, couldn't accommodate all of us (despite previous alignment via eMail) and there drop-off instructions were not complete (closing time not mentioned).

Northbound did an excellent job with providing our group 2 cars for our Icelandic adventure. We had 2 Ford Galaxies which realistically with luggage can hold 5-6 people comfortably. Picking the car up was very easy and there was staff there at 430 in the AM!! You can take a yellow bus which is out in the main parking lot (there are glass canopies to follow out or you can do a 3 min walk) NOTE, even though my debit card is also a credit card they will not accept it if it says "debit" on the actual card. Also, one thing you might want to consider is getting the windshield insurance, especially if you are driving for any great distance. We ended up driving over 1000km and I know our windshield took some pretty heavy hits. Also note that Icelandic roads are excellent but, with that being said, weather conditions can vary wildly (we experienced rain, sleet, snow, white out conditions, wind so hard it blew over a truck, and black ice) and there is often little to no shoulder on the side of the road. Please have your most experienced drives do the driving! Iceland is an amazing country. The people are welcoming and helpful. Utilize the local supermarkets as food prices in restaurants can be a bit spendy. Also note that the best deal on booze is at the duty free shop in the airport. Its where all the flight crews buy their alcohol. Prices outside the airport can be 70% MORE!!! Enjoy your trip!!

We had a great experience with Northbound company, nice, new and safe car, great and friendly service, easy to book and free transport-pick up from and to Downtown is a great plus! We'll use this company again! Thanks!

We wound up receiving a Ford Expedition instead of the Volvo. It was a great, safe truck but I would've liked another choice or at least a little heads up considering the fuel efficiency of the Expedition is a lot different than a Volvo. However, the car was easy to book. Shuttle service to bring us to the car rental facility was on time and efficient. Once we got to the facility the service was quick and the staff very helpful. I had a few wuariotns for he staff prior to booking and they responded quickly via email in English. They made it very easy letting us leave the car at the hotel once we were done (for additional price), but I never received confirmation that they came to pick up the car, in fact, it was still there the next day and I still haven't received confirmation even after emailing the staff. But overall good experience and I would recommend Northbound/Thrifty Car service again.