Reviews for Thrifty Car Rental in Iceland
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Reviews for
Thrifty Car Rental
Submitted 28. Apr 2023
Outstanding!
They gave us a Ford Kuga instead. It was a great car and we enjoyed driving it. We also rented a mobile wifi. They also let us pick up the car earlier since our cruise ship arrived earlier. It was a great experience, can highly recommend
rented a vehicle
in April 2023
Submitted 16. Apr 2023
Fantastic!
The car got upgraded to a Mazda CX-5 automatic free of additional charge. We were very satisfied with the car, it was clean and in a good condition.
The pickup was very smooth, the employees very friendly and customer-oriented.
The dropoff did not work as expected. Although I had booked a return at "Keflavik Intl. Airport" at 22:00, we had to organize and pay for a taxi from the Thrifty office to the Aiport, as it was after office hours. The cost for the taxi (20€) was not a big issue, considethe supplier the rental duration of 10 days. Nevertheless, I had expected different.
Overall, I was pretty satisfied with the rental experience.
rented a vehicle
in April 2023
Submitted 17. Apr 2023
Outstanding!
We liked it very much, it was comfortable and it had lot of space to hold our bags.
rented a vehicle
in April 2023
Submitted 31. Mar 2023
Outstanding!
It was very good. Nice staff, good car and no problem. Thank you Thrifty😊
rented a vehicle
in March 2023
Submitted 29. Mar 2023
Outstanding!
The car was great and fit the bil for an excursion around Iceland. Everything worked great and it was easy to extend the trip by a couple of days.
rented a vehicle
in March 2023
Submitted 14. Mar 2023
Outstanding!
We loved the car and the service; everyone was very helpful. Highly recommend this company to rent from.
rented a vehicle
in March 2023
Submitted 07. Mar 2023
Outstanding!
Hey, We had a really good time in iceland and with smooth service from Northbound car rental it makes more memorable. They are have good cars and service. I would definitely recommend.
rented a vehicle
in March 2023
Submitted 04. Feb 2023
Outstanding!
rented a vehicle
in January 2023
Submitted 20. Jan 2023
Outstanding!
I had a Peugeot which was wonderful. Fully equipped and lovely to drive.
rented a vehicle
in January 2023
Submitted 14. Dec 2022
Outstanding!
Hi i got a Peugeot 3008 but i am very happy with the car
rented a vehicle
in December 2022
Submitted 07. Dec 2022
Outstanding!
The Ford Kuga was perfect with its studded tyres making you feel safe on the icy roads. The cruise control, SatNav and lane assist features were also very helpful. The car needed a top up of AdBlue which should have been done by the depot but was easily sorted at a fuel station.
rented a vehicle
in December 2022
Submitted 15. Aug 2022
Outstanding!
It was great
rented a vehicle
in August 2022
Submitted 13. Aug 2022
Outstanding!
Perfect!
rented a vehicle
in August 2022
Submitted 27. Jun 2022
Excellent
Car was OK although not the one booked but a C5 Aircross Hybrid instead.
rented a vehicle
in June 2022
Submitted 12. Jul 2022
Good
There was confusion at the Thrifty counter because they tried to charge me $150 USD more than my reservation. I spent 45 minutes there resolving the issue which involved all three employees at the location as well as one of their supervisors via phone.
rented a vehicle
in June 2022
Submitted 30. Jun 2022
Outstanding!
I've used Northbound 2 times to rent the car and it was an easy experience. This time I had to change my reservation last minute and you accommodated that easily. Thrifty was good. No issues and a pretty good price.
rented a vehicle
in May 2022
Submitted 17. Apr 2022
Outstanding!
I will definitely return as a customer.
rented a vehicle
in April 2022
Submitted 01. Apr 2022
Outstanding!
The process of getting the car was quick and simple. The car was exactly as described. Customer service was convenient and good. Returning the car was flexible and convenient.
rented a vehicle
in March 2022
Submitted 17. Mar 2022
Outstanding!
I was upgraded to a 3008 Peugeot. The car was wonderful, was in a clean and good condition, and the staff at the rental agency were extremely helpful, kind, and reachable. At the vehicle return, Renata was extremely helpful and informative, and made renting a vehicle a very positive experience. The Super CDW package is highly recommended, as Iceland has unpredictable weather and road conditions, and I was spared a £3,300 bill because of it.
rented a vehicle
in March 2022
Submitted 13. Feb 2022
Outstanding!
Very easy online rental, with range of vehicle options easy to identify.. Thrifty was the vehicle provider and they were very helpful, gave me an upgrade, no charge. I was able to extend my rental by one day through email, also very convenient. Would use again.
rented a vehicle
in February 2022
Submitted 18. Dec 2021
Fine
The staff were very kind but when we arrived we were forced to upgrade our car that I had already paid for in full, which cost extra. I felt like everything was designed to cost more money when you got there so the price I found online didn’t matter at all and that was very frustrating.
rented a vehicle
in December 2021
Submitted 20. Sep 2021
Outstanding!
Thanks, Northbound team for coordinating the car reservation. I ended up even with a slightly larger car (Mazda CX-5).
Anna from the Nourhtnound team has been very supportive and even working with me on my early return of the car and processing the refund from Thrifty.
Cheers and keep up the good work there!
FN
rented a vehicle
in September 2021
Submitted 13. Aug 2021
Outstanding!
It is a nice car
rented a vehicle
in August 2021
Submitted 23. Sep 2020
Outstanding!
Very positive experience. Free upgrade to automatic. No problems with the car whatsoever
rented a vehicle
in September 2020
Submitted 25. Jul 2020
Outstanding!
Wir haben ein großes Fahrzeug gesucht - Mit 6 Personen und Gepäck war das noch recht entspannt. Durch die extra 2 Sitze gehen ansonsten je ~40 % vom Kofferraum weg.
Die Aussicht aus dem C4 Grand Picasso ist ideal für Island Reisen. Der Verbrauch bei eingestelltem Tempomat war optimal - ein angenehmes Cruisen um Island herum.
rented a vehicle
in July 2020
Submitted 04. Mar 2020
Outstanding!
The rental pick-up and return process was very smooth - it made all the difference in how quickly we could be on our way as well as back to the airport when we returned the car. The rental agents were very good at explaining driving rules (safety) as well as insurance options.
rented a vehicle
in February 2020
Submitted 17. Dec 2019
Good
Everything was great, would like the deposit of $1654 put back onto my credit card though.
rented a vehicle
in December 2019
Submitted 09. Dec 2019
Outstanding!
Overall the experience I had with Northbound was excellent. The car I hired was very nice. Everything worked. We also decided to get the WiFi dongle as an extra, as we thought it would be easier overall, rather than buying a sim, and then hot spotting to each device. We weren't disappointed there either. The internet worked everywhere and it was fast. I'd highly recommend anyone thinking to rent a car, to rent from Northbound/Thrifty. It was a very smooth experience. Thanks!
rented a vehicle
in November 2019
Submitted 14. Nov 2019
Outstanding!
This is my second time using Northbound, everything works fine and customer service answered my question very fast. I love my journey in Iceland and next time I will still choose Northbound!
Only I hope it is possible the car rental company could also help to offer transportation service from the hotel closed to airport to rental company while returning the car.
rented a vehicle
in November 2019
Submitted 04. Nov 2019
Outstanding!
The rental was great. The airport shuttle to the rental facility is ridiculous. We had to wait for the 3rd shuttle because the line was so long, and it was just over 30 minutes (we checked the time). Then when we returned the car, we realized the rental facility is about a 3 minute walk from the airport... we should have just walked over, but we didn’t know it was so close. I would strongly encourage you to let future renters know that the rental facility is so close to the airport- then they can decide if the shuttle is worth the LONG wait, or if they just want to do the short walk. Please consider this- I think it would be very helpful.
rented a vehicle
in November 2019
Submitted 01. Jul 2019
Outstanding!
rented a vehicle
in September 2019
Submitted 16. Sep 2019
Excellent
The car was fine, no problems at all.
rented a vehicle
in August 2019
Submitted 12. Sep 2019
Good
Very good overall. I was first given car that had an overpowethe supplier diesel fuel or cleaning fluid smell. This was quickly and easily changed, though perhaps should not have been given in the first place.
rented a vehicle
in August 2019
Submitted 02. Sep 2019
Outstanding!
rented a vehicle
in August 2019
Submitted 01. Sep 2019
Outstanding!
Fantastic clean and modern car with all the space we needed for a family of 5! The service at Thrifty was amazing, very friendly and it was very easy to take the shuttle bus from the airport (it’s literally just around the corner) and took no time to get our car and also the return was fast and easy!
rented a vehicle
in August 2019
Submitted 21. Sep 2019
Outstanding!
Extended comment sent by email.
rented a vehicle
in August 2019
Submitted 03. Sep 2019
Fine
Not as comfy car as we are used to renting but served the purpose and had plenty of room for luggage and 4 people and a few groceries. Somewhat utilitarian and noisy inside while driving.
rented a vehicle
in August 2019
Submitted 27. Aug 2019
It was good. Most people in Iceland are not very friendly. It may be the culture. When returning my last vehicle one of the associates were more concerned about filling the coffee than assisting customers. I won’t go back to Iceland, based on my experience.
rented a vehicle
in August 2019
Submitted 02. Sep 2019
Outstanding!
Delivered exactly as promised. Northbound's online chat made booking very easy as they promptly answered any questions I had. Very easy process, I excellent service.
rented a vehicle
in August 2019
Submitted 05. Sep 2019
Outstanding!
Perfect service and team
rented a vehicle
in August 2019
Submitted 21. Aug 2019
Fine
This was an okay option to use. However Thrifty was not that easy to return the car before the time that they open at 5 am. I sent them an email to confirm, but they still have not responded to verify.
rented a vehicle
in August 2019
Submitted 03. Aug 2019
Outstanding!
It was great. Big enough for our family of 6 and our luggage but small enough to drive and park easily
rented a vehicle
in July 2019
Submitted 17. Jul 2019
Outstanding!
Easy
rented a vehicle
in July 2019
Submitted 03. Jun 2019
Good
The staff at the supplier in Iceland were great - all very nice and helpful (and funny).
I chose a Citroen Berlingo because I was traveling with my wife and two daughters, none of whom travel very light, so we needed the room for luggage.
That being said, it is not really a car I would recommend. It was functional, but a bit rough. Tell the family to pack lighter, and get a better car.
rented a vehicle
in May 2019
Submitted 05. May 2019
Outstanding!
The car was the perfect size. Not too big not too small. Very high quality.
rented a vehicle
in April 2019
Submitted 29. Apr 2019
Outstanding!
We had a great time renting and driving a car in Iceland. Car pick up was very easy as was drop off. We would definitely hire from Now/Thrifty again
rented a vehicle
in April 2019
Submitted 15. Apr 2019
Outstanding!
Great experience, smooth pickup and transitions, awesome car!
rented a vehicle
in April 2019
Submitted 25. Apr 2019
Outstanding!
I’m used to a big truck but this vehicle served its purpose, plenty of room, good on fuel, handled off road nicely
rented a vehicle
in April 2019
Submitted 14. Feb 2019
Outstanding!
Everything is excellent ..
You delivery all your services on time and good services and all your staff are helpfull.
Thank you and i wll kept in touch your company
Best regards
Nurdin
rented a vehicle
in December 2018
Submitted 02. Dec 2018
Outstanding!
Northbound is a great company to organize your travels. Our rental car was exactly what we needed for our trip anccane at a very economical price.
rented a vehicle
in November 2018