Reviews for Thrifty Car Rental

This is my second time using Northbound, everything works fine and customer service answered my question very fast. I love my journey in Iceland and next time I will still choose Northbound!
Only I hope it is possible the car rental company could also help to offer transportation service from the hotel closed to airport to rental company while returning the car.

Meng Chin

Traveled to Iceland in Nov 2019 and rented a 2018 Volvo XC90

It was good. Most people in Iceland are not very friendly. It may be the culture. When returning my last vehicle one of the associates were more concerned about filling the coffee than assisting customers. I won’t go back to Iceland, based on my experience.

Paul

Traveled to Iceland in Aug 2019 and rented a 2018 Citroen Berlingo

The rental was great. The airport shuttle to the rental facility is ridiculous. We had to wait for the 3rd shuttle because the line was so long, and it was just over 30 minutes (we checked the time). Then when we returned the car, we realized the rental facility is about a 3 minute walk from the airport... we should have just walked over, but we didn’t know it was so close. I would strongly encourage you to let future renters know that the rental facility is so close to the airport- then they can decide if the shuttle is worth the LONG wait, or if they just want to do the short walk. Please consider this- I think it would be very helpful.

Ashton

Traveled to Iceland in Nov 2019 and rented a 2018 Ford Fiesta

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The car was fine, no problems at all.

Debora

Traveled to Iceland in Aug 2019 and rented a 2018 Ford Fiesta

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Marion

Traveled to Iceland in Aug 2019 and rented a 2018 Ford Focus

Fantastic clean and modern car with all the space we needed for a family of 5! The service at Thrifty was amazing, very friendly and it was very easy to take the shuttle bus from the airport (it’s literally just around the corner) and took no time to get our car and also the return was fast and easy!

Inga

Traveled to Iceland in Aug 2019 and rented a 2018 Ford Focus Station

Free Cancellation & Amendments

Delivered exactly as promised. Northbound's online chat made booking very easy as they promptly answered any questions I had. Very easy process, I excellent service.

Jennifer

Traveled to Iceland in Aug 2019 and rented a 2018 Ford Fiesta

Evgeniya

Traveled to Iceland in Aug 2019 and rented a 2018 Ford Kuga

Not as comfy car as we are used to renting but served the purpose and had plenty of room for luggage and 4 people and a few groceries. Somewhat utilitarian and noisy inside while driving.

Matthew

Traveled to Iceland in Aug 2019 and rented a 2018 Citroen Berlingo

Very good overall. I was first given car that had an overpowering diesel fuel or cleaning fluid smell. This was quickly and easily changed, though perhaps should not have been given in the first place.

Tim

Traveled to Iceland in Aug 2019 and rented a 2018 Citroen Berlingo

Perfect service and team

Patrick

Traveled to Iceland in Aug 2019 and rented a 2018 Ford Kuga

This was an okay option to use. However Thrifty was not that easy to return the car before the time that they open at 5 am. I sent them an email to confirm, but they still have not responded to verify.

Paul

Traveled to Iceland in Aug 2019 and rented a 2018 Citroen Berlingo

It was great. Big enough for our family of 6 and our luggage but small enough to drive and park easily

Robert

Traveled to Iceland in Jul 2019 and rented a 2018 Citroen C4 Grand Picasso

Easy

Andreas

Traveled to Iceland in Jul 2019 and rented a 2018 Citroen C4 Grand Picasso

WONG

Traveled to Iceland in Sep 2019 and rented a 2018 Volvo XC90

The staff at Thrifty Car Rental in Iceland were great - all very nice and helpful (and funny).

I chose a Citroen Berlingo because I was traveling with my wife and two daughters, none of whom travel very light, so we needed the room for luggage.

That being said, it is not really a car I would recommend. It was functional, but a bit rough. Tell the family to pack lighter, and get a better car.

Nicholas

Traveled to Iceland in May 2019 and rented a 2018 Citroen Berlingo

Free Cancellation & Amendments

The car was the perfect size. Not too big not too small. Very high quality.

Vincent

Traveled to Iceland in Apr 2019 and rented a 2018 Mazda CX-3

Overall quality satified us. Everythind went well. Though, we'd like to feedback as following.
It seems that Thrifty staff was quite busy when we arrived at the office so we waited nearly 30 mins to get our car. Moreover, the price we've paid is not as same as showing in the voucher but it was not much difference so we've paid it as Thrifty advised us.

Kachanon

Traveled to Iceland in Oct 2018 and rented a 2017 Citroen Spacetourer

Great experience, smooth pickup and transitions, awesome car!

Charles

Traveled to Iceland in Apr 2019 and rented a 2018 Citroen C4 Grand Picasso

We had a great time renting and driving a car in Iceland. Car pick up was very easy as was drop off. We would definitely hire from Now/Thrifty again

Michael

Traveled to Iceland in Apr 2019 and rented a 2018 Ford Fiesta

I’m used to a big truck but this vehicle served its purpose, plenty of room, good on fuel, handled off road nicely

Gregory

Traveled to Iceland in Apr 2019 and rented a 2018 Ford Kuga

I had a great time in Iceland and found renting through your company went smoothly! Your customer service was great and I would use this rental company again. Also, the proximity to the airport was useful!

Dawn

Traveled to Iceland in Oct 2018 and rented a 2018 Ford Fiesta

Everything is excellent ..
You delivery all your services on time and good services and all your staff are helpfull.
Thank you and i wll kept in touch your company

Best regards

Nurdin

Nurdin

Traveled to Iceland in Dec 2018 and rented a 2018 Ford Fiesta

My experience was very good. The customer service was excellent.

Sandra

Traveled to Iceland in Nov 2018 and rented a 2018 Citroen Berlingo

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Great car for Iceland. Everyting was organiced without any problems. The car was in good conditions

Ueli

Traveled to Iceland in Nov 2018 and rented a 2018 Mazda CX-3

Mazda CX-5, great car, very suitable for our usage. We got on it garmin gps that we suggest you to replace with another type, was not very performing, luckily our Google Maps was always working.

Riccardo

Traveled to Iceland in Nov 2018 and rented a 2018 Ford Kuga

Northbound is a great company to organize your travels. Our rental car was exactly what we needed for our trip anccane at a very economical price.

Kara

Traveled to Iceland in Nov 2018 and rented a 2018 Mazda CX-3

Bjørnar

Traveled to Iceland in Nov 2018 and rented a 2018 Mazda CX-3

Hi, Northbound Service is super efficient , their service is excellent. Runar, Olaf were so prompt in responding to every query. The car Volvo XC60 was fantastic, I was at the wheel the whole while, we went around the south and east coast traveling all the way to Akureyri. The car was so smooth, the drop off was pretty simple. Since we had time, we went over to the thrifty main office at Akureyri to check whether we had to pay extra since some earlier miscommunication from Northbound mentioned I needed to pay for a day extra but when we walked into the Thrifty office, the person there said all was fine and that nothing was due since it was all paid up upto 15th. So as simple as that, we dropped the car at the airport , dropped the key into the THRIFTY box next to the check in counter at Akureyri and that was it. Thanks, Northbound, you guys are super.

Mala

Traveled to Iceland in Nov 2018 and rented a 2018 Ford Kuga

Nice car, great price, better service. No need to write more! :)

Josep

Traveled to Iceland in Oct 2018 and rented a 2018 Mazda CX-3