Reviews for

Lagoon Car Rental

in Iceland

Car worked well and had top of the line features; just what we needed.
Handled well on the numerous dirt roads we encountered.

The only negatives were that the windscreen washer didn't work; we had
to resort to pouring our own water on there to clean it. Lots of bug smear
in summer, so was a bit annoying.

The USB also didn't have ability to charge
and for some reason my cigarette lighter power adapter didn't work (I suspect
it has failed; the car fuse was ok) so I had
to use supplementary battery power.

Great experience form pickup to drop off!

Very professional and sympatic. A very good experience !

My general experience was very good. The car was in good condition at pick up and performed very well unti the end of our journey of 9 days and more than 2000 kms.
I got a warning light about 100 kms before our arrival due to a 4WD misalignment but could finish the journey without any need to require assistance.

First The lady That welcomed us at the counter and took or case was very nice. Everything was fine but we would have liked just a note to tell us how to back up the car and how to change the mirrors.
Then everything was fine and lovely, the car made or trip much easier.

Received a car equivalent to a 2017 Kia Rio hatchback, I think 2017 Hyundai hatchback.

Easy to drive- comfortable in driving - excellent

It could be better cleaned inside, but car as a car worked fine and never let us down. We hadn’t go in no dangerous situations, so, it was ok

All was great! Timely, polite, helpful

Very pleased

Whole process was very straight forward. Pickup/drop off locations were well documented. Lagoon car hire were pleasant and thorough. I’d taken out 3rd party insurance and this was accepted without the hard-sell tactics of some other rental firms. Next time I go to Iceland I would use them again

We were upgraded to a larger car as the Sportage was not available. The car We got was perfecr

Overall good experience. Good customer service. It would be nice if camper came with blinds for the window for privacy and block daylight (midnight sun) when sleeping.

Car has few scratches but in so mountain and rocky country you can not expect anything else. It was fully funtional.

Lagoon Car Rental was a great choice for a rental car in Iceland. The pickup and drop-off were quick and the customer service was great. We had no hassles with our rental.

It was a great little car that we wished we had rented something just slightly bigger for four of us mature girls!

Quick and easy service, support team was amazing and quick to respond.

It was running well. I had no problem in driving the car.

Great experience with Lagoon Car Rental. They were waiting for us at the airport when we arrived and took us to the location to pick up our car. The attendants in the office were very helpful and answered our numerous questions about Iceland and navigating tools we should use. I found them to be very efficient and would recommend them.

In general everything was great. We like this car. It was nice to drive and overall it’s pretty economical as was expected. From cons I can distinguish 3 issues that we faced: usb worked with interruptions; we got warning on tires pressure during the entire trip despite of the fact that I was checked it few times and it was good; the tires were sufficiently threadbare and I was afraid that it might be critically damaged any time, especially on gravel roads. Despite of these issues, our overall experience is good and positive. Thanks for your service.

The car was ok. The only criticism is that the car was very dirty.

LAGOON CAR RENTAL are a Wonderful company, highly recommended. Honest and fair!
Very good value!

Pick-up staff was not very friendly. Felt pressured to take more insurance packages
One tire had a tiny hole that was not reported by the previous renter and was not noticed by you when renting it to us
Car itself was ok, some minor scratches, but good value for your money
Staff at the return-point was friendly and helpful

We were very happy with the van. The van had manual transmission with diesel fuel, and we found that we had good gas mileage. The van was clean, and had everything we needed. We were picked up at the Reykjavik airport, and dropped the van off in Kefflavic. The only problem we had was finding the office in Kefflavic to drop off the van. Directions to the office dropoff would have been helpful. One thing that would have made the experience better was the sleeping arrangements. The front car seats had to be slid and leaned forward in order to open up the bed. Would have worked better for us if the bed opened up towards the back door. That way one person could sit in a seat and read while the other person slept. Overall a great experience!

The car was good overall, except the left rear window was broken and kept sliding down as we drove along. We finally ended up duck taping it shut. Overall rental experience otherwise was great

I liked it, it was strange a bit first that almost every part was damaged a little (mainly scratches), but it must be a normal condition in Iceland because of the weather and the smaller stony roads.