Reviews for Lagoon Car Rental
Loved this camper. Staff were so friendly and helpful. Everything was easy no complications. Will definitely be booking with lagoon again.
Perfect service, very helpful people.
We were very happy! The staff were very friendly, the 24 hour service was very convenient for our early flight, and the airport shuttle was also a great feature.
The car was great! Ran well and got us to Skaftafell and back :) Good service too, speedy all around.
The only issues were that: 1) The car's Check Oil light went on partway through, and though I added oil the light stayed on; 2) We didn't realize we couldn't drop the car back at the airport, so had to loop back and lost a little time going to Lagoon. We probably should have figured that we drop it back there, but it would have been nice to get a reminder!
nice and comfortable, but the point that i ll be picked up at 12 pm (time of my rental starting) was confusing.
My flight landed at 10-20 AM and i waited till 12 PM for a manager of Blue.
I ve spent also about 1 hour at office before taking a car (first waiting, than first car proposed was with broken door look as i saw, then checking another one).
So, maybe its needed to write more clearly about airport pickup time and time needed to check and take a car.
but, the car, the booking online, was perfect!
I ll use your rental next time!
The Hyundai is a bit underpowered but was glad of its small size on the narrow road
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Good cars, lovely staff, easypeasy checkin and check out. What more can one want!! Cheers guys
The car was in very good condition and the lagoon car employee were kind and helpful
They were not at the airport for the pickup, the car was not clean. Car did the job. Generally not enough information on the pricing of the insurance for the rental upon reservation. Liability of 3500 euro is too much (I then took extra). I also felt uncomfortable that every little scratch on the car was marked on the contract, but unable to check because the car was not clean. Lagoon thus missed a policy to identify the marks that were big enough to get marked.
So overall, I would not rent again with Lagoon.
The arrangements made through Northbound worked out great. We got a great little car, Dacia Duster (2016 model) from Lagoon at a great price.
Our car was in a very good condition and had new winter tyres. The process of acquiring and returning the car was quick and the customer support was super fast. We drove the car for about 2600kms in 13 days without any trouble. On top of it the prices were the most competitive amongst all the car rentals
Pick up was straight forward. Staff friendly and efficient. Van had fairly high mileage but was in generally good clean condition and was nice to drive. Only one front tyre had a few studs left in which was annoying as there where times we would have benefited from having a fully studded set.
Fantastic. Someone picked us from the airport to the their office where we paid and picked the car. Drop-off was pretty easy . Great company and thank you.
I had arranged to rent a diesel Subaru Forester as my fiance and I were aiming to drive all the way around the ring road and I wanted the fuel efficiency. However, when we arrived at the rental building, we were given the keys to a new gasoline Forester with around 22.5k km on it and told that the diesels were not available. That aside, the car was in near immaculate condition with the only complaint being that the rear wiper desperately needed to be replaced. We put about 2,300km on the car during our stay and had no problems at all. Overall it was a pleasant rental experience and I would rent from here again.
We loved this car! It got a little scary on the road with the snow sometimes, but this car made us feel super safe all the time. The seats were very comfy, which we really appreciated it.
Renting from Lagoon was a great experience! After a lot of comparison shopping, it still took a bit of a leap of faith not using a larger company with familiar name recognition, but it was definitely worth it. The rates were the best, which is why I selected Lagoon, but I was surprised at how easy and seamless the entire process was. From the online booking, being greeted at the airport, and the checkout and return process were all perfect. Nobody tried to up-sell me on a million options, the car was in great shape, and performed amazing in the snow. The only hiccup was the contract said the car had a full tank of gas, but it was a while after I drove off that I realized it was only 1/4 full. I called and they trusted me and updated the contract no problem.
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The Dacia Duster is a great little car and handles everything you need it to. The staff at Lagoon offer good support and are friendly and chilled. The pick up and hand over is seamless and stressfree!
fast, nice, without any problems
Good, solid car, perfect for the winter weather.
The staff was all very friendly, helpful, and courteous and the rental car was perfect for our needs! Great experience.
We choose to rent a Subaru Forester as we know it is one of the best cars for driving in various weather conditions, as we expected in Iceland. The 4WD car was a great base for us as we drove through the half of your country, in heavy wind and snow over the mountains, icy roads and roads of various conditions. We would definity choose this car again, it made us feel safe. We are used to drive in snow, as we live in the north of Norway, and know theese cars are the best in winter.
I chose Northbound as the prices were great, & the website was easy to use. I am already recommending to friends.
Great car with no real issues!
Perfect ! Everything was as planned : someone at the airport to drive us to our car, rapid delivery of the Renault Trafic and ok for the return. We were 7 adults wwith our luggages and were able to visit all spots.
Our “upgraded” 4x4 was very rough and sounded like it was going to fall apart anytime we hit any sort of bump or pothole which is a lot in Iceland). Tons of safety warnings going off and we were told that’s because they do their own maintenance and don’t reset them. Pickup was fantastic. After dropping off the car after a week the shuttle vans were absolutely disgusting, we sat on our bags to avoid sitting in the dirty seat. But eh, that’s life!
Was great. Friendly staff, good service, good little car. Will use Lagoon again when renting.
Visited Lovely Iceland on Nov 2018 , knowing rent a car is a must to get around , rented car from Northbound, easy pick up and very short ride from airport, fee fly staffs, cool reliable car, easy on gas , made my trip memorable, thx ,