52 reviews for Touring Cars
Verified reviews from our customers that rented a car from Touring Cars
Outstanding!
My husband & I had a fabulous time. Our RV had low miles, good tires, and handled beautifully. We explored over 1000 miles in less than two tanks of gas. The camper was clean & spacious and the heater & bed linens kept us toasty. The Wi Fi was an unexpected bonus and the ipad with important apps made our exploring safe & easy.
Pick up & drop off from airport was simple and the checkin and checkout took less than an hour each.
Only a few mechanical problems- our first night our electric cable had the incorrect adapter & did not work. The camp host loaned us one until a new one was delivered within a few hours. Second, the Pioneer dashboard magnifying display never worked, despite the service dept videoing us on WhatsApp to help troubleshoot the problem. Third, notifications appeared alerting us to faulty water sensors on day 3. Customer service called us back and helped us reset, assuring us it happens often.
Everyone was friendly and very helpful.
Annie laurie
rented a vehicle
in June 2024
Outstanding!
Our family of 4 including 2 adults and 2 daughters ages 12,14 loved the campervan. The van had everything we needed to tour Iceland, and it is so convenient to stay overnight where you are and prepare meals, etc, rather than going to hotels, retaurants, and all that.
Jeff
rented a vehicle
in June 2024
Very Good
I wanted to share that our experience was really good with Northbound, and the RV rented from Touring Cars. Everything worked as provided and indicated. The RV was in very good condition, a bit older but everything was in good working order. Instructions on how to use the RV and facilities was good enough. I think that the service could be taken to a new level by doing two things. One is to produce a short video with how to use the different amenities that the RV has, specially for novices or people that are trying camping and RV for the first time, as it was our case...how to do the gas container change, the toilet cleaning. This combined with a short video to intro how the Camping Sites and facilites work in Iceland. The second thing that merits some consideration is a better explanation of the systems and conditions used to provide the right insurance. It was a bit confusing for us initially, as we did not understand that there was the option of buying the insurance from Rental Cover (Third party) or directly from Touring Cars, and the coverage and required payments should be better explained.
Javier
rented a vehicle
in June 2024
Outstanding!
At the time of booking, this was literally the only thing available, so I booked it without doing much research about the company. Normally I’d research exhaustively, so I was nervous about what I would encounter. I needn’t have worried. Everything was seamless, easy, and the employees were all so kind. We were given a very clean, newer RV and we were surprised by some of the standard amenities that were included that we weren’t aware of. (Tablet for directions/Wi-Fi access, table and chairs, every kitchen utensil you could need, dishclothes, dish towel, etc) Returning was a breeze and didn’t take much time. Shuttle to the airport was very convenient. Overall we loved our experience and would easily book with Touring Cars again!
Anna
rented a vehicle
in July 2023
Good
The pickup was not very smooth and being the beginning of the tour, that left a bad impression from the start. No information about we had to “check in” with Eurocar. Very small signage. Nobody answering the phones etc. we spent 45 min in the airport before we found out that we should check in, and waited 45 min for the pickup after that. In total we were picked up 2 hours after we landed, and with very little information, so that had us on our heels from the beginning. Honestly I was looking for a person with a sign with my name on it, since I was asked to provide flight details, arrival time etc.
when that is said, the rest of the service, handout of the vehicle, walk through and subsequently hand back and drop off at the airport went very smooth and with great service. So improve the receiving part, and you will get all 5 stars ratings.
Valdemar
rented a vehicle
in July 2023
Fine
The car was nice, comfortable, but I had 2 bad experiences:
- I made the booking in 2022 november. I received in March a mail , that there was some mistake with the rental and I need to pay about 300 eur extra booking charge. After a couple mails finaly I didn't have to pay it , but it made a bad taste.
- I asked for bed linen set for 58 eur. The rental did not mention that it is for only 1 person! I didn't even have the chance to choose it for 5 person! I had to pay extra 232 eur at the pick up for the extra 4 linen! After I have compained about it I got the answer that is it right! I think it is a scam, because I heard that other clients also compained about it!
After these extra costs I thing the rental was expensive. If I knew about all the costs I wouldn't have chosen this car.
Laszlo
rented a vehicle
in June 2023