Reviews for Touring Cars Iceland in Iceland

Hi, we liked everything a lot! The only thing that would be great is to either tell people where they can buy normal water or to provide a large can in the Car:) it was quite difficult to find bottled water Thank you for the organization we all loved the car and the trip, Magdalena

I would highly recommend the Medium 4!!! The reservation, pick-up and drop off ran quick and efficient. North Tours staff were responsive via phone and email. The RV ran perfectly and was easy to drive…I haven’t driven a manual transmission in a LONG time. There is plenty of room and storage for 4 adults. It was out first time in an RV and they did a great job explaining the various systems and how to use them. It really made the trip special and stress free so we could make the right kind of family memories…not the stressful kind!!!

We liked the motorhome very much. It wasn't brand new, but seemed like it was. Everything in perfect condition and super-clean. You should emphasize to potential customers that the rental comes with a tablet, which provides you with a mobile hotspot to connect all your devices. This allows wifi throughout Iceland even in remote places. It also provides excellent weather and navigation apps. More importantly to us, we knew we were connected to our home in California, in case of family emergencies with elderly parents or other business issues. We could download emails and easily use any of our devices. Also, we found the Touring Cars staff to be exceptionally excellent--both on pickup and dropoff. But we also ran into questions on the road and called them on WhatsApp to get help. All problems were easily resolved using the VideoCall function. It might be a helpful thing to customers new to the vehicle to have a very brief how-to guide. Just outlining where the light switches are; how to flush the toilet; how to operate the heater, etc. Just enough info to get you going on specific tasks. For instance, there are shades on the passenger/driver side door windows but we'd never seen that before. So we never thought to look for them. Overall, we would completely recommend Touring Cars without reservation.

First time driving and living in one of these. I loved it.

We absolutely loved it!

We have mixed feelings about them. Already when the camper was delivered to us we informed the guy that the door did not close properly and could not be locked. He answered: smash it hard. After 5 days of hard smashing the lock got entirely lose and we could not lock the door anymore. They explained us how to repair it but that was impossible as we had not the necessary tools. A mechanic could not repair it either as the entire door frame had to be dismantled. So we drove a week and a half with an half open door which is scaring. After 10 days the watertap of the kitchen started leaking and water was flowing through the cupboards and on the floor. As there are many electric wires under the tap we could not use the kitchen anymore. At some point we got a sign on the dashboard that there was an issue with the engin. We had to go to a garage to have that solved. Another waste of time. They should reimburse us part of the rental fee by way of compensation of our damages. We claim 500 € in this respect.

Everything was easy and ok the car very very clean and new

Everything was perfect!!!

Fantastic

Hello. -we send you an email because our flight had changed and it took a long time befor the mail was answered. -The motorhome was fine. What we didn't like was the duvet. It would be much more convenient if we got a 2 persons duvet instead of 2 one person duvets

I do not like the policy regarding insurance. You show ridiculously high rates for different types of damage that can occur, you offer expensive insurance that doesn't cover all the damage that can occur, and worst, you don't repair damage on the campers. That would be my major reason not to rent with Touring Cars Iceland again. Second thing is that the internal communication in your company may be improved. I've sent a message, indicating our changed arrival time, you've sent me a new voucher that confirmed that arrival time, but when we arrived there was nobody there and the person that picked us up told us we were expected at a different time. On the contrary, we really did like the camper. It was comfortable, and you have thought about the silly little details as well. Like the thermos that keeps my coffee warm all day. Last suggestion: please include an inventory of stuff that is included with the rental, that makes it easier to pack things that are needed and leave home what is not needed. The short summary: change your ridiculous policy regarding damage and we'll definitely rent with you again next time.

the trip in the caravan was very comfortable and enjoyable

The motor home was great. It fit all 6 of us perfectly. It had great gas mileage and was very clean. The rental company is a bit out of the way from the city but not to far from the airport. Nothing is included with your rental and you have the option to pay and add it on. The company does have a drop off service when you return your vehicle which is convenient.

This was our first visit to Iceland and the first time we rented a motorhome so one of the aspects we considered the most when it came to rent was the support that the team could give us in case of having an unforeseen event. And that was the case. We had a damage in one of the parts of the kitchen and the Touring cars team was pending all the time to achieve the repair of it in addition to being aware of us during the entire time we were on the road. Considering this, I recommend Northbound without a doubt for the whole process of renting a motorhome. They were helpful before, during and after our trip. And one last thing. Icelanders take great care of their island. Be a good guest, be responsible, follow the rules and enjoy the landscape. Thanks Northbound team.

It was an amazing experience. We would do it the same way all over again.

Wonderful experience!

Great motorhome for a family of 4!

Experience was good, no issue with customers services. Small issue with camper (leaking faucet) but we receive good support on Whataps.

We had a great experience using Northbound to book our motorhome. No glitches and very responsive staff.

The Carado it was ok, it only had a sensor problem: handbrake sensor didn't work, abs sensor and hill holder sensor gave problems and also the brake fluid sensor did't work properly. TCI told us that it's a problem of the fiat campers... For the rest the camper was ok, we really loved the assistance via tablet that TCI gave us during the all trip, I think it's a very smart service...

We had Great experience, the motorhome was in perfect condition, customer service as well. I chose your company because you offered motorhome which was more less new and the website was easy to follow.