Reviews for Touring Cars Iceland
-we send you an email because our flight had changed and it took a long time befor the mail was answered.
-The motorhome was fine. What we didn't like was the duvet. It would be much more convenient if we got a 2 persons duvet instead of 2 one person duvets
I do not like the policy regarding insurance. You show ridiculously high rates for different types of damage that can occur, you offer expensive insurance that doesn't cover all the damage that can occur, and worst, you don't repair damage on the campers. That would be my major reason not to rent with Touring Cars Iceland again.
Second thing is that the internal communication in your company may be improved. I've sent a message, indicating our changed arrival time, you've sent me a new voucher that confirmed that arrival time, but when we arrived there was nobody there and the person that picked us up told us we were expected at a different time.
On the contrary, we really did like the camper. It was comfortable, and you have thought about the silly little details as well. Like the thermos that keeps my coffee warm all day.
Last suggestion: please include an inventory of stuff that is included with the rental, that makes it easier to pack things that are needed and leave home what is not needed...
the trip in the caravan was very comfortable and enjoyable
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The motor home was great. It fit all 6 of us perfectly. It had great gas mileage and was very clean. The rental company is a bit out of the way from the city but not to far from the airport. Nothing is included with your rental and you have the option to pay and add it on. The company does have a drop off service when you return your vehicle which is convenient.
This was our first visit to Iceland and the first time we rented a motorhome so one of the aspects we considered the most when it came to rent was the support that the team could give us in case of having an unforeseen event. And that was the case. We had a damage in one of the parts of the kitchen and the Touring cars team was pending all the time to achieve the repair of it in addition to being aware of us during the entire time we were on the road.
Considering this, I recommend Northbound without a doubt for the whole process of renting a motorhome. They were helpful before, during and after our trip.
And one last thing. Icelanders take great care of their island. Be a good guest, be responsible, follow the rules and enjoy the landscape.
Thanks Northbound team.
It was an amazing experience. We would do it the same way all over again.
Free Cancellation & Amendments
Experience was good, no issue with customers services. Small issue with camper (leaking faucet) but we receive good support on Whataps.
The Carado it was ok, it only had a sensor problem: handbrake sensor didn't work, abs sensor and hill holder sensor gave problems and also the brake fluid sensor did't work properly. TCI told us that it's a problem of the fiat campers... For the rest the camper was ok, we really loved the assistance via tablet that TCI gave us during the all trip, I think it's a very smart service...
Great motorhome for a family of 4!
We had a great experience using Northbound to book our motorhome. No glitches and very responsive staff.
We had Great experience, the motorhome was in perfect condition, customer service as well. I chose your company because you offered motorhome which was more less new and the website was easy to follow.