Reviews for

Touring Cars in Iceland

My husband & I had a fabulous time. Our RV had low miles, good tires, and handled beautifully. We explored over 1000 miles in less than two tanks of gas. The camper was clean & spacious and the heater & bed linens kept us toasty. The Wi Fi was an unexpected bonus and the ipad with important apps made our exploring safe & easy. Pick up & drop off from airport was simple and the checkin and checkout took less than an hour each. Only a few mechanical problems- our first night our electric cable had the incorrect adapter & did not work. The camp host loaned us one until a new one was delivered within a few hours. Second, the Pioneer dashboard magnifying display never worked, despite the service dept videoing us on WhatsApp to help troubleshoot the problem. Third, notifications appeared alerting us to faulty water sensors on day 3. Customer service called us back and helped us reset, assuring us it happens often. Everyone was friendly and very helpful.

I wanted to share that our experience was really good with Northbound, and the RV rented from Touring Cars. Everything worked as provided and indicated. The RV was in very good condition, a bit older but everything was in good working order. Instructions on how to use the RV and facilities was good enough. I think that the service could be taken to a new level by doing two things. One is to produce a short video with how to use the different amenities that the RV has, specially for novices or people that are trying camping and RV for the first time, as it was our case...how to do the gas container change, the toilet cleaning. This combined with a short video to intro how the Camping Sites and facilites work in Iceland. The second thing that merits some consideration is a better explanation of the systems and conditions used to provide the right insurance. It was a bit confusing for us initially, as we did not understand that there was the option of buying the insurance from Rental Cover (Third party) or directly from Touring Cars, and the coverage and required payments should be better explained.

We LOVED our camper. We named her Saga as she has stories to tell about our adventure. Saga provided comfort and convenience during our 2 week trip around Iceland. Having a camper to stop anywhere we liked for meals and was a cozy refuge on cold, wet nights. Our camper was in excellent condition and well equipped. We appreciated the extra perks of having an tablet to help navigate and table and chairs to have picnics outdoors. The staff were great to work with both before and during our tip - right from the shuttle bus from the airport to drop off at our hotel in Keflavik. Would definitely recommend Northbound and traveling with a camper.

The vehicle was good overall. It was brand new. Most things worked great but the water heater was not reliable. We found no benefit in paying for an electrical hookup and used the batteries only. It would have been helpful to have received a complete list of the equipment in the vehicle, such as the equipment in the kitchen, that we would have towels and that we would receive a tablet with unlimited internet that could also serve as a Wi-Fi router.

i hope everyone try to drive this car .a toilet very importent when wheather very cold and sleeping zone is verygood for small family 2+1kids . a heater very good and quick.

The experience couldn’t have been better. The vehicle was pretty new and the customer support very attentive and professional.

Our experience with the Touring Car was a perfect way to see the Iceland. It allowed us to stop where we wanted to and not have to rush to a pre-arranged location. Having the ability to cook our meals once or twice a day also gave us the flexibility and made it more affordable to see the Island.

The motorhome worked well, but was a bit worn from some previous damage and normal wear and tear. It could use a thorough deep cleaning and repair of the previous damages. The price was also quite expensive but that seems to be normal in Iceland. Overall it was a great trip for our family!

Motorhome was great. Clean and in good working order. Had one small issue and support cured it rapidly. Ran good the entire week. I would rent again.

At the time of booking, this was literally the only thing available, so I booked it without doing much research about the company. Normally I’d research exhaustively, so I was nervous about what I would encounter. I needn’t have worried. Everything was seamless, easy, and the employees were all so kind. We were given a very clean, newer RV and we were surprised by some of the standard amenities that were included that we weren’t aware of. (Tablet for directions/Wi-Fi access, table and chairs, every kitchen utensil you could need, dishclothes, dish towel, etc) Returning was a breeze and didn’t take much time. Shuttle to the airport was very convenient. Overall we loved our experience and would easily book with Touring Cars again!

The pickup was not very smooth and being the beginning of the tour, that left a bad impression from the start. No information about we had to “check in” with Eurocar. Very small signage. Nobody answering the phones etc. we spent 45 min in the airport before we found out that we should check in, and waited 45 min for the pickup after that. In total we were picked up 2 hours after we landed, and with very little information, so that had us on our heels from the beginning. Honestly I was looking for a person with a sign with my name on it, since I was asked to provide flight details, arrival time etc. when that is said, the rest of the service, handout of the vehicle, walk through and subsequently hand back and drop off at the airport went very smooth and with great service. So improve the receiving part, and you will get all 5 stars ratings.

Very nice

The car was nice, comfortable, but I had 2 bad experiences: - I made the booking in 2022 november. I received in March a mail , that there was some mistake with the rental and I need to pay about 300 eur extra booking charge. After a couple mails finaly I didn't have to pay it , but it made a bad taste. - I asked for bed linen set for 58 eur. The rental did not mention that it is for only 1 person! I didn't even have the chance to choose it for 5 person! I had to pay extra 232 eur at the pick up for the extra 4 linen! After I have compained about it I got the answer that is it right! I think it is a scam, because I heard that other clients also compained about it! After these extra costs I thing the rental was expensive. If I knew about all the costs I wouldn't have chosen this car.

Motorhome was very nice. Touring cars staff gave an orientation prior which was useful and answered questions we had about motorhome since this was our first time renting a motorhome

Overall we had a wonderful experience. No issues. Everything worked well. A couple of things that would make it easier. We didn’t know to go to the Europcar desk at the airport. I think letting renters know that is where to go would help. Also we didn’t have any issues but knowing the detail in which everything needed to be documented in regards to damage.. that is more than we have seen anywhere (the detail they go back over the vehicle at drop off). All said and done it was great and we had no issues.

The staff were friendly and efficient check in and return were easy.

It was perfect for five people to sleep and live in. The Window in the roof was defect, so that it Opened during the drive. We had to improvise so that the Window Closes properly but apart from that It was a nice Camper.

The car was in perfect conditions, I liked it

Always a little hesitant when renting in a foreign country but the vehicle was very clean, staff very knowledgeable, instructions straight forward and we had a blast. Would defiantly rent from you guys again. Thanks for everything.

Hi, we liked everything a lot! The only thing that would be great is to either tell people where they can buy normal water or to provide a large can in the Car:) it was quite difficult to find bottled water Thank you for the organization we all loved the car and the trip, Magdalena

I would highly recommend the Medium 4!!! The reservation, pick-up and drop off ran quick and efficient. North Tours staff were responsive via phone and email. The RV ran perfectly and was easy to drive…I haven’t driven a manual transmission in a LONG time. There is plenty of room and storage for 4 adults. It was out first time in an RV and they did a great job explaining the various systems and how to use them. It really made the trip special and stress free so we could make the right kind of family memories…not the stressful kind!!!